These folks were terrific. They walked us through the entire process and answered many questions - some of which they weren't even required to answer. I would absolutely use them again in the future! read more

We switched to Creekview after about 21 days of not being able to reach another limited listing agent. Darby at Creekview always answer and she is always so nice and helpful. She's been incredible. Highly recommend using this company and especially thankful for Darby. read more

This was our first transaction with Creekview and it won't be our last! We opted for both the MLS listing and the help with negotiation. They were just like working with a regular agent except we never met face to face and I took my own photos and wrote my own description. The agents ALWAYS answered the phone. John was excellent with the negotiation even though we had a very difficult realtor on the buyers side. Listing with Creekview literally saved us $50,000! read more

I've used Creekview Realty twice and have had a great experience. They are so fast to respond and are very helpful with everything. Highly recommend! read more

Wow just spoke with one of their agents... horrible customer service and professionalism! Good luck if they are your agent or your buyers agent. No communication, no responses, and difficult to deal with. I never leave review but felt this was a must. Very very difficult in many aspects of this whole process! **if could give 0 stars I would have** For sure not fake! Never done a yelp review till this moment.. even created an account just to write this. Your ladies were extremely rude. I'm sorry but I believe in honesty. And others words from other situations. This apparently isn't the first rude altercation from your staff according to other reviews as well. read more

I interviewed MANY flat fee companies and chose Creekview Realty...BOY am I glad I did! My biggest concern with the flat fee agents is most never answer the phone and you never receive the inquiries. I tested Creekview for several weeks and weekends by calling them at all hours and on the Saturdays & Sundays. Creekview answered the phone every time, they were informative professional and courteous! Ruth, Darby and Victoria are ll the BEST, they made sure my listing was exactly like I wanted! Now let's see how the showings and contacts go, but I am confidant with the way Creekview has handled everything to this point that they will do a great job talking with perspective buyers! Thank you Creekview Realty for offering a wonderful service and a fair price! read more

HIGHLY RECOMMEND!!! We used Creekview Realty to sell our Dad's home in Austin. After the great experience we had, we will absolutely sell our own homes with John Prell and team when we are ready to move. The team gave us all the advice and assistance we could ever want or expect from a full fee real estate agent. And they made themselves available at all times during the negoiations. Closing was EASY. I cannot say enough good things about this team. read more

Hands down the best way to go!!! John and his team (Darby, Victoria and team) are great @ customer service. We received an offer on NY's eve and John was available to discuss and counter on even on NY day, amazing. I've not had many "full service" agents perform to this level. I would definitely recommend them as the way to go. Thank you for all your help !!!! read more

As a returning customer to Creekview realty, I knew exactly what to expect when using this service. I was pleasantly surprised to see that the process had become even easier, and at a lower cost too! If you don't require a bunch of hand holding, and you understand that the market will drive the sale so long as you are priced right and show your property well, then this service is an excellent way to utilize the MLS and not lose 3% of your equity to someone else willing to hold your hand and complete some paperwork on your behalf. There are varying levels of service to choose from, and you can add a la carte services as you see fit for your market, so the level of service you do receive is highly customizable. This time around, I skipped the CMA, since I was very aware of the local market price point. I chose the full service option, because it's an excellent value for the cost, and I could see that they negotiated certain aspects for me to maximize value and to ensure we were informed every step of the way, since our buyer opted for non-traditional financing. As a result, we closed the deal in record time, allowing me to focus on the logistics of a cross country move instead. I also purchased the professional photography package, which I was able to get expedited so I could list at what I knew to be the ideal time for maximum exposure. Of course, at closing I had to cover the buyer's agent fee, which could have easily been reduced or eliminated if more people utilized Creekview or other similar services! Considering how big a financial transaction selling a home is, I'm surprised at how little research most sellers do to discover the many ways they could effectively market their home, and save thousands of dollars in the process. Over the years, I've made sure to inform others, and I know of a few other people who listened and were grateful to keep more of their equity in their pocket at closing, and a few others who know know and will utilize the service in the future. Hopefully this review helps educate and convert more people to this cost effective option. read more

More than excellent service. Ready to accommodate and help 7 days a week, very early in-the morning till 12 midnight. Rapid response to questions, document preparation or situation. Professional and pragmatic advisor. If 5 stars is the highest rating, I would rate Creekview Realty the double 5 stars. I'm making a new rating because of this company. Special mention to Spencer Mulgrew for his extraordinary professional advice. read more

They talk to you like you are stupid over the phone. A little tip, do not talk to people in a mocking way.

We sold our home in Austin, TX last December. It was our first time selling a home so we were a little nervous but Creekview was great to work with! We worked primarily with Spencer Mulgrew but Cassie and others on the team were always available and helpful too! I'm not going to lie, the process was a little stressful, but I think that anxiety comes no matter how you sell your home. At least we saved a bunch of money. Overall I'm thankful for Creekview and would work with them again, except next time I would have the home staged from the beginning. read more

When we were deciding to sell our home, our friends Jose and Kady, told us they had sold numerous homes using Creekview Realty. We initially tried "For Sale By Owner" and advertised using local ads and Zillow. We had a few showings, but I personally believe they were just looking at homes and not looking to buy. After a month of casual showings, we decided to give Creekview a try. We paid for the MLS service as well as the paperwork option. In my opinion, people who have had a few sales under their belt could complete the paperwork with minimal help; however, I'm glad we had Creekview handle the paperwork aspect of the sale. We could have ckmpleted the paperwork, but we found ourselves swamped with "other" activities (i.e. downsizing belongings, coordinating new housing needs, changinging addresses, starting/stopping services, etc.) The bottom line is that we felt the cost of the paperwork service was worth every penny. We also liked the feature where Creekview coordinated all showings. If there was one thing that was a little confusing at first, it was knowing when we were showing the house versus a buyer's agent showing the house...but we learned how to distinguish the two. The absolute best thing about Creekview is their customer service. I probably sent 10 to 15 questions to Creekview and all questions were promptly and sufficiently answered. It didn't seem to matter if it was Bailey, Cassidy, or Victoria answering our questions...they all seemed to be up to speed with our sale and situation. Mega Kudos for not giving the, "I'll have to wait for __________ to come into the office to answer that question." All in all...we're extremely glad we listened to our friends and chose Creekview! We definitely recommend!! read more

Fantastic company with a great vision. We sold our home in Richardson at the end of February after having it listed early January. John and his team were very helpful. They made the process seamless and stress free. Before closing, final statements were provided and my Title company had made a mistake and deducted 3% from the sale price for our listing agent; fortunately, we used Creekview Realty and it saved us $8000. Highly recommend and will use again for my next properties. read more

All of the staff at Creekview were awesome! I was trying to save some commission money, so I gave Creekview a try. I was going to be travelling outside the country while our townhome was listed, so we used their full service option, and we are so glad we did. We worked specifically with Spencer Mulgrew. He did a great job of communicating with us and negotiating with the buyer. He and his support staff made the entire process very easy, and we saved a few thousand dollars! I was able to speak to a real person every time I called with a question, and the staff was incredibly helpful and patient in answering all of my questions before and after committing to listing with them. Highly recommend using them. Ted P read more

Contracting with Creekview Realty was one of the best decisions we have made. The service we received for such a small amount in the selling of our home was unbelievable. Super easy, very informative and the staff here really does care about you selling your home. They are with you for the entire process and we never felt as though we were on our own. THEN, we chose to also contract with Creekview again for the purchase of our new home. It was a more difficult and lengthy process as it is very much a sellers market. Bailey was with us the whole time. The 2% from the purchase of our house being given back to us was also a very nice bonus. After being in our first home for nearly 18 years, it was a little nerve racking to let it go and pursue another one. We are thankful that we had Creekview on our side. We would only ever use them if the need were to arise in the future. read more

I used Creekview Realty to sell my home in Irving and I closed escrow a couple weeks ago. It was my first time ever selling a house and I was very nervous at first but the staff at Creekview helped walk me through the process from the start and put me at ease. Creekview assisted me in determining a fair sales price to list my house, answered all my questions during the process, helped me manage and negotiate offers and opening and finally closing escrow. The service I received was a steal for the money I paid and far more than I expected. I would absolutely use creekview again in the future. read more

Being a former Realtor, I was comfortable selling my home myself, but had not been in the field for over 10 years. I had previously sold a home in another state using an MLS listing service and it had gone well. I was mainly looking for a company in which it looked like a Realty firm was doing the listing and not a For Sale By Owner (FSBO) look or sign. I researched many companies since I knew there were some bad ones. You will need to be ready to do most of the items yourself, even though there is an option to purchase additional, more complete services. I knew my home would sell quickly since I was in a hot area in DFW and it was "staged" to look like a model. I used all my own things, just decluttered and kept it clean. I had the roof and major systems checked and repaired before putting it on the market. After calling and "interviewing" several companies, I settled on Creekview to list our home on the MLS. They answered my questions properly and seemed knowledgeable about the process. Their website is very informative and helpful. I only purchased the MLS listing service, which was $500. This included: 1. a yard sign. It was important that they have a professional yard sign that did not easily identify it as a FSBO-type sign. (They could be a little bigger). 2. Full MLS Listing, important because used by Real Estate professional and more complete than what the public can see. 3. Lockbox (SUPRA) that real estate professionals use 4. Listing can be scheduled through CSS - which is the showing scheduling service that professionals use. I also indicated that I would pay a Buyers Agent commission of 3%. I felt this was important to get as many real estate professionals to show the project as possible. Just the MLS listing service is probably not for those who have not sold property previously or who are not familiar with the process, laws, contracts, etc. For an additional cost, you can purchase more services if you are not comfortable, but I can't speak on the services for that. Initially, they did not have my listing completely input when they said and we had to make a few corrections. Overall, they were quick to respond and correct problems. There is not one person assigned when you sign up for MLS listing service only. Everyone in the office is "on the case." You will probably speak to various people over the course from listing to closing. Everyone was friendly and helpful. I received emails and notifications promptly. I had 4 offers in 3 days. The bid we accepted was received on the 2nd day. Our house closed in August 2013. Creekview requires certain paperwork be sent to them within 24 hours of closing, so be sure to follow their instructions. Overall, I was happy with the service and the personnel. Of course it saved me a large amount in commission. read more

We used the flat fee listing "delux option" (don't remember the actual name) from Creekview Realty and were very happy with the service. The relationship is very matter of fact and business oriented. John is very knowledgeable and actually works well for his clients even after you've paid him and the house is under contract. He provided better service than the last 2 standard realtors I have used. We saved about $8K on the listing and sold faster at a higher price per square foot than the nearest comps. Don't listen to conventional realtors that tell you that you won't sell for as much or as quickly...they're just trying to protect their inflated commissions. If you've ever sold a house before, you are definitely familiar enough with the process to give this service a shot. I will never sell through a conventional realtor again, and will continue to use John. We will most likely check out how the buyer rebate option works through John as well when we relocate to Dallas...so stay tuned. Also, keep in mine when reading any low review that John's service is about 15% of the cost of a standard listing on a 300K house. You are expected to put some effort in to make things successful. The same goes for buying...you are stepping away with 66% of what a conventional realtor's commission is...you can't expect to get away with not taking the advice of a professional that is providing a solid service to you for 1/3rd of the cost. For his service to work, it has to be streamlined and efficient...he can't take the time consuming risks that are against his better judgement or his capacity would be greatly limited. read more

We used the full-service Creekview flat fee to list our home. Started out great, but the ending was a nighmare. I believe that in a normal market this would have gone much better. The problem is the short staff and inability to work with you in person. Even though we paid for full service we ended up doing all the negotiations without representation. Plus, I could not get the phone agents or management to understand our concerns, the impression they left us with is they are extremely wealthy and have no concept of the real world. Creekview is paid upfront, so we found out that they are indifferent to the sale of your home. Overall they are unpleasant to work with, and at times literally laughed at our inexperience as non-realtors. If you value a personal and pleasant experience, I do not recommend creekview. read more

Highly recommend. Any and all questions are answered quickly and efficiently. In regards to some of the negative reviews ..Take them with a grain of salt. Before basing your opinion on those look at their other reviews. Kind of fishy with 76% of reviews are bad on that profile. read more

I am so glad I found Creekview Realty based on the recommendation of another agent that I had wanted to work with initially but could not because of licensing. I was trying to sell my house back in May, and this was our first time selling a house using this type of For Sale By Owner method. I read many Horrible reviews from people who had used other FBSO companies, and there were plentiful to choose from, but you just don't know who you can trust. So Finally we decided to try Creekview Realty. Here are the things that appealed to me about this company. 1. Flat Fee Listing for Seller. You only pay $495 in order to sell your house. That would cover 6 months. 2. You get full MLS listings. This is very Crucial for me as people nowadays shop for houses online and most likely using MLS.com. 3. You get a Yard Sign with their Creekview Realty on it. This is good so that people can feel secure when trying to inquire about the house you're selling, versus other companies who simply have "For Sale By Owner" on the yard sign. FOr some buyers, that For Sale By Owner can be daunting. 4. You get a Supra Lock Box. All you have to pay is $50 and it's FULLY Refundable once you return it to them in the same condition as you received them. 5. Every forms that needed to be filled is done online. LIsting agreements, Sales DIsclosure etc. 6. You get a Specialized Agent who will handle your listing, BUT that agent is not going to represent you when doing Negotiations or Communicating with the prospective buyers/buyers' agents. Instead they will arrange your meeting through the CSS (Centralized Showing Service) and you can approve/decline appointment showings via sms/phone/email. Very convenient. 7. If you want the agent to fully represent you, I believe you only have to pay an additional $500. I could be wrong, but please check their website. 8. Upon receiving the payment of $495 and the fully refundable $50 deposit for the Supra Key Lock Box, which you can pay using Credit Cards, they ship the yard sign, and the lock box, overnight to you. 9. Any inquiries about the house will be forwarded to you, if it had not already been handled by the CSS. 10. The last thing that appeal to me the most. You get to deal with a REAL PERSON. Not a computer or an automated Answering Machine. This is rare for FSBO type of listing. Whenever you call, you get to talk to their super friendly staffs, and if they missed your call, they would promptly call you back. You can even email them and the response time is amazingly fast. I get to deal with Jasmine, Emily, John etc. They are all super friendly. I know this sounds like a cliche, but since the housing market in Houston, Texas is super hot right now, I sold my house within a few days. My pricing and my staging of the house of course highly contributed to the speedy sales, BUT, had I choose the wrong FSBO agents, things can go disastrously wrong. I have recommended Creekview Realty to my friends and families. I am so happy they Exist!! Thank you everyone. read more

Creekview realty and specifically John Prell single-handedly made our home sale fall through. He did not follow up on our buyer getting an appraisal, even after several times of me asking about the appraisal. Eventually, two weeks after I asked them about the appraisal and after repeated asks, they called to tell me that the buyer did not have an appraisal and the house wasn't going to sell. John's standard is to tell a seller they need to lower their price. John sets very low expectations on selling your house. If you use John, be prepared to advocate for yourself. NOT recommended at all. You are better off selling your house yourself or going with a regular agent as a seller. Zero stars. read more

What... a.... fantastic .... company. I did a FSBO of my own home with Creekview in Austin, TX. I elected for the MLS-only option, knowing that it would be challenging. If you're trying to sell your home on your own ... anywhere in Texas, I highly recommend this company. Very responsive, great attention to detail. And if you want the full service option, I'm sure the service would be spectacular. Thank you so much, guys. It's really been a pleasure. read more

We used Creekview to sell our house with their flat fee package. Super responsive and friendly staff! The best way to sell a house. Can't beat their price and service! Can't recommend enough. read more

This was the best way to sell a house. The people at Creekview are very responsive and helpful. Everything went just as planned. I feel I sold my house for the same price that I would have with a full priced listing agent but I saved thousands ! Thank you, Creekview! read more

I was recommended by a friend to sell my house through Creekview. The reviews were solid about good communication which is key when you are a first time seller, and I also know my house didn't need any special staging to sell so I went through Creekview. Once you setup the electronic lock box and for sale sign, and MLS listing was quickly posted by Creekview, the bookings to view started flooding in as well as the offers. I sold the house within 3 days and well above asking price and got over a dozen offers on it. Nice to save a few thousand dollars in fees. Highly recommended. read more

Very positive experience with Creekview Realty. The organization is professional, responsible, reliable, and responsive. Great value. Highly recommend them. read more

Simply one of the best. Our company sold our investment property in less than a week for full price in cash. Creekview Realty's service was one the best I have ever tried. (very reasonable commission fees and excellent customer service). read more

I used Creekview Realty for the sale of my Condo in Austin, and I was very pleased with the process and results. I purchased the basic listing package. My condo is located in a desirable neighborhood and in great condition. These factors certainly played into the ease of the process. Other than the confusion I had with Creekview's brochure tool, I found everything I needed from this service to price, list and close on my place. They offer excellent information on their website, and anything I could not find on there I was able to discuss with someone in their office. I found that the staff was available during extended hours, very knowledgeable and always willing to help. It was such an incredible savings over paying a listing agent 3%. I did spend time finding a photographer (they offer this service as well) and did the brochure myself using Word (super easy once you have the pictures). I also needed to be available for calls and to negotiate with the agents more than if I had used a traditional service. I felt the savings was well worth the additional time I put into the sale. I would definitely use this service again to sell my home if the market is strong and I do not foresee many issues with the inspection. read more

What I really love about this company is that they offer people options. For folks who are willing to do a little extra leg work, and don't want to pay the standard 6% Realtor's commission fees, Creekview offers a flat-fee MLS listing option. Hand-holding is also available for those who need it- agents Amanda and Rachel are incredibly helpful and can really help new-to-FSBO folks through the process. Also, the website has some really helpful guidelines for staging your home, taking great pics for posting on MLS, etc. I'm a huge fan of this service in general, and this company is GREAT at what they do. read more

Creekview Realty is incredible! I've sold 2 houses using their service with great success. Both houses sold within 3 months or so and I saved a considerable amount of money on he sale. They have assembled a very competent team of real estate professionals that assist you in selling your property for a fraction of the price you would pay with a traditional broker. I would highly recommend their upgraded level of service and paying a little extra for the lockbox. The lockbox is essential so all the other brokers in your town can easily show your house. No lockbox or the wrong lockbox will put off some agents. Creekview has the lockbox used by all the largest brokers around. I will never use a traditional broker again to sell a house as Creekview can help me with the sale. read more

Review of selling in San Antonio area. I tried to use Creekview Realty to sell my home in the San Antonio area. I was not able to sell my home at my asking price and was consistently told to lower my price. While that should have sold my home, I was unwilling to take less than fair market value - otherwise whats the point of using a " flat rate" agency, I could have turned it all over to a local full commission realtor. My overall review of Creekview is OK - pros: 1. The staff was always friendly and responsive. I would call and would always get an agent or someone on the staff. 2. It was amazing how fast things were changed to MLS-I would call in the morning and "realtor" would have my changes noted - pictures or price reduction. 3. Signage was good-professional looking - lock box was the same as the other agents but secured with a zip tie to my door. 4. Centralized appointment system was very good - only had 1 15 min notice call. cons: 1. Minimal guidance from Creekview except - take more off the price - your obviously overpriced as your not drawing traffic. I guess it comes down to a break even equation - do I list under the market value with the idea I'm not spending as much on commission or do I list at market value hoping to maximize the creekview difference. 2. CMA was very generic and not very useful. 3. the lock box - Box was sent with the shank closed and had to use a zip tie to secure to something. I was worried that someone would cut the zip tie and then take a hammer to it, to break it open to get my key. not likely to happen but still concerning.... 4. not much follow up on my home. Creekview did not reach out to me at anytime once the contract was signed. If you want a flat rate agent that will get you a great sign, and on MLS (which drives all the zillow, realtor etc) so your house is out there - AND your very comfortable doing everything - than Creekview is where to go. If you need guidance, some follow up calls, reviews of your pictures or staging ideas then you need to seek the full service agent....its not happening here. I'm not sure if selling with Creekview is the best way to maximize your dollars-if your willing to accept 2-3% less than fair market value this works but I'm not sure if results in the bargain it touts itself. read more

BEWARE! YOU GET WHAT YOU PAY FOR! This company is terrible. They don't do anything for the seller other than put on MLS. They say they can offer full representation. They don't actually do anything other than list the house online. don't waste your money! They fill their online reviews with fake bots and fake reviews. If you call and change your mind, they say no refunds! Don't make the mistake we did and go with this half wit company. You get what you pay for! Buyer's agents and brokers will refuse to show your house when they see Creekview. They don't respect companies like this. You think you will save money, but think again you will lose out on 50% of buyers because they will skip your house. You will be blackballed and your house will sit on the market for a much longer time than usual. Our house sat for several months! It pays to go with a professional brokerage that has connections and fully represents you. They have a physical agent meet the buyers at your house for every showing. Ive had to learn this lesson the hard way. This online representation stuff is garbage! Waste of money! read more

Wow, after selling two houses thru Creekview with zero issues I'm very confused and upset about the buying option. I was just told that a 205k offer on a 230k house was not worth his time to submit. John with Creekview said I should offer my highest amount first. Huh, that makes a lot of since. I told him where I wanted to be with the final price but he chose to tell me I was a waste of his time. Who throws out the final offer first. It's his choice whether to do business with me but his strategy blows my mind. And anyone who says I've been doing this for 30 years as an excuse to speed up the process needs to retire. Agents need to be on both the buyers side and the sellers side. Good luck growing your business John with that strategy. John, I hardly think starting a 205k for a 230k house is that lowball of an offer. Plus, your service is dedicated to the consumer doing the work with us getting 2% back, which is a great service. All you have to do is submit an offer. This is not normal realtor-client relationship because of your unique service. You asked me what my highest number was and I said 215-217k. I never said "multiple lowball offers". I love how you add that I wasn't listening to your advice. It's because I disagreed with your advice. So in conclusion a realtor with Williams suggested I submit a lower offer at 198k and I disagreed with him and we submitted at 205k offer and they replied with 220k. Not far away from the 217k. Maybe you should put on your website a disclosure that if you don't go with what I say your first offer should be then don't bother wasting my time. read more

I had a great experience with Creekview selling my home. I paid for the full representation and it paid for itself many times over. I'm sure you can find reviews from people that opted not to go with the full representation and think the did well but the agents at Creekview have sold many more houses than you and probably many more than the buyers agents that they are negotiating with. That's a huge advantage in negotiations and saved me several thousand dollars on top of thousands of dollars in commissions that I didn't have to pay. I highly recommend Creekview if you are willing to do a little extra work and research yourself. Read all the information on their website. It explains exactly what you need to understand before signing up for their services. I am NOT saying this is for everyone. You need to understand that there will not be someone there in person to hold your hand. They are not coming to your house to tell you how to stage it or to take pictures (I strongly recommend hiring a professional to take pictures if you are not experienced in photography). They are also probably not going to be as familiar with your area as a local realtor so their CMA is probably not the best to establish the listing price. The listing price is probably the most important part of this process but there is a simple solution. I would recommend you contact several local realtors and ask them each to do a CMA. Most will gladly do this for free for the opportunity to pitch to you why you should let them list your home. (I don't think you need to be dishonest in this process as you can disclose up front that you are getting CMAs from several agents). Once you have the price and some good pictures Creekview will take care of most everything else. They will respond to your questions very promptly both over the phone and email. They are very professional and it is easy to tell that they know what they are doing. read more

Working with Creekview Realty has been a dream come true. Their professionalism and care are second to none. We were in a niche market, over 55, and they gave us their best advice and all the information and accoutrements as a commissioned seller would, for a small flat fee. John Prell has answered every question and kept us on our toes to make sure our sale and purchase is pain free. This is my first time working with him and his company and I couldn't be more pleased. I will definitely be back if I need to sell or purchase again. Why not? A penny saved is a penny earned, and more! read more

My wife and I sold our house recently with assistance from Creekview Realty. We wanted to do FSBO, but decided against it, since we would have to manage all the realtors and showing by ourselves. Hence we found and chose Creekview Realty. The Creekview package and process was very well explained and simple. We are both very impressed by John Prell's professionalism and experience in guiding and supporting us through the selling process. His calm demeanor and how he dealt with issues as they arose was perfect. We believe that John provided us more service than we paid for. Thank you John Prell and team! John B - Plano, TX read more

We had an excellent experience listing with Creekview Realty and saved $10,000 in agent fees. The service was flawless, expedient, responsive and professional. I have no idea why someone would want to pay significantly more money to list their home when you can use Creekview. We chose the option to have full representation which was well worth the money when it came to tricky contract verbage and negotiation. They even did additional work for us with no extra fee and saw everything through to closing. We listed our home and were under contract with an offer in 2 1/2 weeks. I highly recommend this service. read more

We had a good experience as a buyer. Marc is absolutely great! They helped us through the process and everything went smoothly. Probably the biggest advantage is that there is always someone available 9 am to 9 pm 7 days a week. That's a pretty big advantage in a competitive market. The only thing to be aware of is there isn't as much hand-holding as there would be with a full service agent - but we were first time homebuyers and it still went well. The money back is just the icing on the cake. If you found a house yourself and are ready to go - give them a call and keep some commission for yourself! read more