Great dental care quality. All was marvelous throughout the entire appointment. I highly recommend Creekside Dental Clinic.

They are wonderful. They care and listen. Not in it for the money. Great dentist and wonderful staff.

Dr. Hong was very thorough and explained everything as he attended to my procedure. His assistant Katie was very kind and understanding of my anxiety. read more

I love the care that I receive from Creekside Dental. I never mind going to the dentist

Employees are very nice & caring. Great office experience!! Very clean. Love the reminders of my appointment. Definitely recommend this office. read more

I have had quite a bit of work done here. Everyone is great. its very easy to get an appointment when you need one.

I have gone to this office for the last several years. Very Very happy with the office and dentist. Unfortunately the dentist at this office had an unexpected death. But I have gone for my service every six months. My first visit after the dentist had died was terrible. I will not being going back. Each of my previous visits and this visit was for a general cleaning. I get called for my appointment and meet the Dentist. The dentist begins to poke at the tartar on my teeth and says you have some deep pockets. Let me have someone in my office come in and explain. The assistant comes in and explains I need a deep cleaning. I was find with that and I was also told what the out of pocket cost would be. Then as the assistant is about to leave, I asked if they were going to finish cleaning my teeth. The response was now that my teeth required a deep cleaning they would no longer be able to give me just a general cleaning. Not then or even after I had the deep cleaning procedure. Now I understand what was going on at the front desk while I was waiting. A client came to the front desk for an appointment. His argument was over the exact same concern. No more general cleaning since that would be considered sub par now that he required deep cleaning. I am looking for another dentist. read more

Mislead about fees and services had total extraction of teeth and temporary dentures for recovery expressed concern about fit and aesthetics and was told they were temporary and would receive new dentures in 6 months , after adjustments for fit and several sore spots they are almost transparent and worn thru in several places went to appointment six months later and was then informed it was going to cost an additional $1700 for replacements after having $0 balance statement was never informed there was going to be a fee for replacements, the clinical notes even stated patients concern about fit and aesthetics and was assured these would be replaced the manager said it was not her responsibility to inform us of additional cost.The Dentist was very good but staff is lacking in communication skills read more

My first time here is really disappointed. I got the LE doctor which is wants to to fix some of my teeth is not necessary and asking me, you have a good insurance why don't you use that, when I hear that I don't really like it, I know I have a good insurance but I want just to come here to filling my teeth were broken and he just fix the wrong one which I don't really need to fix. When I asking him why don't you fix other one I asking for, he said I can't do it,, and he asking if you want to make new teeth I have to pay extra for 1500 because my insurance will cover $2500., I didn't wanted to do then he fix the wrong one. Not even 3 minutes he said it's done. How fast he not even fix my teeth still have A big hole still do nothing done. I will never come back again. Don't ever tried to do that you are Vietnamese don't do that to Viet people I highly recommend that you all don't ever try here. Will very disappointed and walk away from here. read more

This is the most comfortable, trustworthy dental office I have ever been to! Their dental hygienists have such 'magic' in their hands that the cleanings I have received were so easy to sit through... Even the deep cleaning was done so gently and so thoroughly, might I add!! The x-ray technician was so patient and gentle, as well. Truly, if you are seeking a dental office that is trustworthy, efficient and gentle, this is the place!! read more

Best dental office I've been in. Spent a large portion of my life without insurance and dental care. I was experiencing a lot of anxiety surrounding being seen. I had gone to bright now! And found out I needed a root canal and all of the things that go along with that. But due to some insensitive remarks I decided I didn't want to stick with that office and started looking for a new general dentist which is when I found Creekside. Immediately I felt relieved, the front office staff are so kind and helpful. They got me in quickly and have helped me every step of the way with insurance and booking appointments to best fit our care plan. The Dr. is kind, explains what he is going to do, cares about your Experience and is fast at what he does! I'm very happy with my care here and highly recommend them. read more

Creekside dental got me an appointment quickly and took care of my tooth pain for quite a bit less than another office wanted to charge. Great service, saving me time and money. Highly recommend!! read more

New management and personal, not as efficient and pleasant as before. I don't know if they improve or not.

I had a major tooth infection and desperately looked for a dentist close by. This was the first I found that could take me in. I was in extreme pain for 2 days and my mouth was swollen due to the infection. I came in for a 3 o'clock Emergency appointment and was X rayed 3 different times BY 3 different staff members. After an hour and a half the dr finally came in. Mind you I'm in the most extreme pain and there was no sense of urgency on a NEW patient that came in for an EMERGENCY appointment. The Dr finally gave me his diagnosis. I won't go into details on my diagnosis but I will say that he did not at all look into my mouth to see for himself what was going on he kept asking me where does it hurt the bottom or top like it's OBVIOUS if you LOOK. They then said we can't do any work until we get approved through insurance. That was it! He didn't offer me any pain pills or Antibiotics. As I was checking out I was basically in tears from the pain speaking with the manager which then went to the Dr to have him write me a prescription. After I left I went to get a second opinion. Upon arriving at the 2nd dentist I was in the office no more than 15 minutes and I was seen by the Dr. They X-ray me 1 time and the Dr had a different diagnosis than the original Dr I had seen. That being said I immediately canceled any future appointments and requested them to cancel pre authorization. Upon calling 3 days and a week later to confirm, I was informed that they had never even attempted to send out the pre authorization forms. UNACCEPTABLE!!! Please do yourself a favor and always get a second opinion. And if you don't feel comfortable or feel secure in the services LEAVE! Especially when it comes to your long term health/teeth. God Bless read more

This review is a direct reflection one of the worst medical "professionals" whom I have ever had the displeasure of dealing with, as a terminal cancer patient. This individual, Jessica, I believe is her name, has prevented me from being able to actually receive any treatments, treatments which are vital for my livelihood, for nearly a year, as she has played games with my health, and well-being. She has lied about necessary procedures, she has repeatedly misled me as to what was was essential, as opposed to what was optional, she has lied about when approvals expire, and what my insurance would cover. She has even gone so far as to set me appointments for times when the office was closed, while generally trying everything she could come up with to keep me from being seen, as my mouth continued to degrade from the high-dose advanced radiological oncology treatments to my face. Please allow me to say that as a terminal cancer patient, I haven't the extra time to deal with the back-and-forth harassment and intimidation based upon my insurance not being high-end enough to merit legitimate care. I initially went to this location, based upon their reviews. I now understand that these are positive reviews from individuals with "Preferred" coverage. Nevertheless, after some deep reflection and prayer, I have forgiven her, and wish for her to be healed of her bigotry and hatred, and for her cold scowl to be replaced by a smile, even as she has diligently attempted to prevent mine. read more

My husband and I have been going to Creekside Dental for the last six years and we experience nothing less than amazing service and professionalism. We are really thankful for their care and ability to not only maintain our dental health but to be there for us during emergencies. As an example, my husband experienced a severe tooth infection this last week and they were able to get us in for a timely appointment and provide excellent care and referrals to a known specialists that took our insurance. Thank you so much Creekside! You are all amazing! read more

My experience with Creekside dental has been great. Friendly staff and great Dentist and hygienist.

I am new to the area and read their great reviews and thought I would try them myself. I am a extremely fearful and high dental anxiety patient. I am jumpy and can't take any pain at all. First I'd like to thank Dr Tanioka as he is extremely patient as well as thorough and does great work too!! . I've never felt a thing and I have had an implant crowns and lots of work. I also like his assistant Robert who is thorough and nice too but can also handle all my fears and difficulties. Great teamwork! My cleanings are enjoyable and that's amazing..thanks to Rachel. She's great!. The overall front office team do a great job as well with billing ..records and handling scheduling and coordination. I appreciate their skill in working with insurance and really looking out what is best for me their patient. Here is another great review and I'm very grateful to have found this dental team!! read more

Part of this review is in comparison to the other dental office I'd been to in Murrieta regularly which was fabulous, but I wasn't thrilled about my first ( and last) visit at this location. From X-rays to light cleaning/ polishing to getting a quote on dental work. Everyone was nice but I ended up leaving with a final polish that was like a sticky gum I COULD NOT get out of my mouth or off/around my teeth and it's they were using something like this I should have been forewarned. It was awful. I'm not sure the hygienist had too much experience by the way she handled, and even flossed my teeth . Also, they have security cameras in the exam rooms and I thought that was kind of weird. . I really felt that, in itself, was kind of invasive. I won't go back. I give three stars just because they were nice. Otherwise would have been much lower. read more

Beware of regular fraudulent billing. I have been overcharged every time anything above a cleaning is needed. First on my son's filling by $150, which insurance forced them to give back, now on my wife's crown by $400. Dr Tanioka told us not to come back because I asked why is the crown $750, when my plan says $350? First, his biller Jessica claims it was for lab fees. Then I checked with insurance and they said lab fees are covered in the $350. Rather then offer the contracted rate by my CA Dental 460 plan, they gave us a letter telling us not to come back - gladly - but I want to warn others. Get a copy of your plan and learn what it should cost. Many people get overcharged because they don't know. Call the insurance if they try to trick you. Is more rampant then most realize. Don't fall for unnecessary extra's like flouride varnish (aka Act II dental rinse $4 Walmart), or gum cleaning, unless your gums are red. They will rob you blind whenever given the change. The difference here, is that when confronted, they still won't offer the contracted rate option, which is a breach of contract according to CA Dental Network. read more

Creekside Dental is without a doubt the best dental and orthodontics office I've ever visited. Everyone is incredibly friendly, patient, and thorough in their work. It is evident that the dentists and orthodontists at Creekside will not hesitate to go the extra mile to ensure that each procedure is completed to perfection. Unlike other offices in the area, I've never felt rushed at Creekside. During my root canal, the ortho took the time to explain every step of the procedure and not one individual hesitated to answer any questions I had. Everyone at Creekside displays professionalism and demonstrates a work ethic that promotes open communication as well as respect among employees. I will happily be returning to Creekside for my next checkup. read more

A broken tooth is not a good time but Creekside was able to get me in the next day and took great care of me.

Money vampires. I had a tooth that was giving me some discomfort. Made an appointment. Recommended a deep cleaning to start, so far so good. Dentist reviewed my xray and gave me some options. I picked the cheapest, extraction (I'm old, my teeth don't have to last multiple decades). I guess they caught me at a weak moment, charged me for something called a bone graft $475. Not covered by insurance. Overcharged me for the extraction after being told by my insurance what the proper copay would be. Finally, the procedure didn't go particularly well. Needed an antibiotic, typical with procedures like this, didn't get any, had a minor infection. Took over a month to fully recover. I have new dental insurance as of this year. I'll be selecting a new dentist. read more

I had an appointment this morning for a teeth cleaning " and" a root canal. Although the root canal was set aside without any conversation with the dentist, the young woman that cleaned my teeth(forgive my lack of definition) was so thorough, detailed, willing to explain the invisible dentist, friendly that it made up for the indifference by the dentist and any responsibility to explain. the "updated" treatment plan. Typical. My visit partially disappointing and confirming of certain predilections. read more

After reading the many great reviews on this page I decided to select this dental office to be seen at when I needed my bi-annual check-up/teeth cleaning. I telephoned them to make an appointment and they were able to see me within days of when I called. All of their forms are online which is great in terms of time saving effectiveness and submitting insurance information. At the actual visit the staff did not disappoint. From the moment I walked in I was greeted with cheerful front office personnel. The wait in the waiting room was approximately 20 min. Past my appointment time but I understood why once I got behind the counter. They take their time with their patients offering the best care they can. I was x-ray'd by Robert who has the greatest personality and is very skilled at what he does. Talk about being thorough with photographs. Their state of the art system takes the most beautiful photos of your teeth that they happily show you in explaining the plan of care for your teeth. After my photos were taken, Dr. Hoang came in to examine me and provide my cleaning as I opted for the recommended Teeth Debridement considering it had been awhile since I had been seen for a cleaning due to COVID and being on bedrest while pregnant. Dr. Hoang was meticulous with his work and my teeth came out gorgeous. I came out of the office with the biggest smile on my face. I highly recommend this office and will definitely be back. I may even bring my children here since they appear to be family friendly and we are searching for a new dental provider for them as well. Come get treated here. You won't be sorry! read more

Came in for my yearly cleaning. Preferred not to do an X-ray and gum measurements (painful for me). Was told that it is mandatory to do an X-ray in the state of CA and that a cleaning can't be done without the poking of my gums. I left, I'm not going to be mandated to do an X-ray. Also, 15 min late in bringing me back. As a patient, I can refuse certain things, I expected some level of accommodation, not just "it's mandatory and we can't do your cleaning without the gum measuring", although the assistant was apologetic, still didn't change the situation. read more

This is a sister office for Escondido Dental Group, which is the dental office I mainly go to. Writing a review for this office because they are just as awesome as the Escondido Dental Group office! They scheduled me to this office because of my busy calendar and the urgency of my treatment. I had come into Escondido to get my crown replaced a week before, and I should have gone with the recommendation to go for the same day Emax crown because my temporary crown broke... But the Creekside staff were so awesome in being able to get me in right away and fix it. Super happy with their flexibility, care, and timeliness -- thank you, Creekside Dental! read more

Creekside Dental - Happy with my treatment here! - General Dentistry Near Me - Temecula, California

They stole my money! Disappointed because I trusted these people. I paid for a deep cleaning and was told I was to receive special cleanings following my initial cleaning. They called and cancelled my appointment because they lost their hygienist and they told me they would call me as soon as they have new hygienist. I never received a call back and I they have yet to return my calls. I want my money back. I will be reporting them to all dental boards. So disappointing, I've been going here for years. Do NOT go here! You will get ripped off. They are out for profit not to help people in need of their service. read more

Dr. Taniok is very knowledgeable takes his time to explain the procedure. Shonda is very kind and makes you feel comfortable. The team is excellent and they make sure your experience is a good one. Thank you Jessica your team is awesome read more

Who likes going to the dentist?... this guy! I love this crew. The office staff is soooo nice and welcoming. Jessica and Jen are my favorites. They're like good friends that I could hang out with outside of the office. Dr. Tanioka is so funny and gentle. I'm never nervous or uncomfortable by any means. If you're contemplating Creekside dental, I STRONGLY recommend them. I've been coming to them for over 10 years, and don't plan on going anywhere else. Good luck and give them a chance. read more

Creekside Dental Is the best dental office I've ever been to !! From the front office to the back office , not to mention Dr Ryan Amazing!!!! Their work is impeccable, and they really know what they're doing !!! It's a pleasure to be their patient L Monsanto read more

Horrible dental office. They refuse to do a treatment plan and submit to your insurance. When I got the treatment plan I called my dental insurance, Delta Dental, and gave them the codes and found I was 100% covered for any treatment at Creekside. When I went back I was told that I was not covered and needed to pay over $100 to have any treatment done. At that time I got on my cell phone to call Delta Dental...they again confirmed that I was 100% covered. I handed the phone to the lady who told me I was not covered and she refused to speak to the Delta Dental agent or refuse to give her the codes she stated I was not covered under for dental treatment. At this time the Delta Dental agent was furious over my mistreatment and hers and told me an immediate claim was going to be filed against this dental office for noncompliance to the rules and regulations an acceptable dental practice needs to follow...no exceptions...and Creekside Dental did not meet that criteria. The claim against Creekside Dental has been filed by Delta Dental on 9-28-2022. Also the treatment plan they had originally given me was altered, while I was sitting in the other room, when they realized my insurance paid 100% and they would get no extra money....but I was still covered at 100%. I should also state....while sitting in the chair before they refused me treatment I noticed how filthy the baseboards of their dental practice were... definately needs a good cleaning. Be very careful going to this dentist....it's bad when even the insurance companies file a claim against them....you have been warned. read more

I've been a patient at Creekside dental for about 11/12 yrs. Not a big fan of sitting on the chair but they've always managed to make me feel comfortable. Dental check-up, procedures to hygienist appointments never fail to leave with a smile on my face. Highly recommend this office. This office is always clean, very punctual when it comes to appointments. I've never had to sit n wait longer than 10mins from scheduled appt time to be called back. Therefore, big thanks to all of the staff members. You're all very friendly & efficient. Stacey, I wouldn't have gotten this appointment if it wasn't for you so Thank you I appreciate you so much!!! Dr. Tanioka, big thanks for helping with the decision making in today's visit you the real MVP , Miranda thank you too, You did an amazing job, as usual. Can't wait for the final result. Huge thanks to the care coordinator, I saved a few bucks. And Miranda, front office... good customer service. It all starts with you. Keep up the good work. See you all soon. read more

First time patient and I have found my dentist! I have been in many dentists' chairs and this was the fastest and most efficient dental experience i ever had. Extremely gentle with my gums and the cleanest cleaning ever! I have found my forever dentist read more

Dr. Tanioka is the Finest Dentist that will ever grace your life, if you see this review, make an appointment.

This dental practice seems built around getting you in as cheaply as possible, but upselling you on expensive cleanings. Every time I have been to a dentist for an annual checkup, a teeth cleaning is part of the visit. When I made my appointment I confirmed this with them and they said it was. When I confirmed my appointment, I asked again. The way they worded it had me thinking something was off. When I went in and got examined, I asked about the cleaning and was told I needed to be evaluated for what level of cleaning I would need. I had my last one two years ago BTW. I soon found out that they were not doing the cleaning that day and it was a separate appointment. I was told that it would be $500 and it could take two visits depending how I do with the pain. This seems insane on so many levels. I was also told none of this included polishing, just cleaning. My two cavities were cheaper to fix. I have insurance and this was the cost after using that. The staff there are nice and seem to care, but I fear this operation is built around upselling you for expensive treatments. I will be waiting to cross over into the new year and switch to a new practice that includes cleanings with a checkup. read more

They were great! I honestly hate the dentist but they were very kind and patient with me. Definitely recommend this place!

I made an appointment to see Dr. Tanoika at Creekeside Dental last week. I told them NOT to call me with an appointment reminder as I take my commitments very seriously. Today, when I arrived for the appointment, the office was CLOSED!!! I then called them on the phone but only got a recording saying that they were closed. Even though I take my commitments seriously, it is apparent that Creekside Dental does not. I recommend that you take your business somewhere else. I know I will be doing just that. read more

The office staff is amazing! Beautiful clean office and they go the extra mile to assist you in anyway that is needed to help you get the best care at the most affordable price. I feel safe coming here, you should too! read more

I am a new patient of Dr. Dexter Nguyen, & I just wanted to share my experience with him & his fabulous office staff. I am extremely happy & content with the amazing dental care I have received with this fantastic dental facility especially with Dr. Dexter Nguyen! I was very-very impressed with the extensive professional dental knowledge & talent regarding Dr. Nguyen. In addition, what a fresh of breath air with how kind and attentive he is as well as his entire staff. Today I get to have my new crowns and I can't wait to see finish product ...sooooooo excited AND I look forward to finishing up my review after today's appointment regarding this. For now a big THANK YOU!, to Dr. Dexter Nguyen and his entire staff for the excellent service & great job this so far. This is an UPDATE follow up from my previous posting review. I did receive my crowns that day and they are spectacular!!! I would like to give a special THANK YOU to my amazing absolute wonderful dentist Dr. Dexter Nguyen for his fabulous professionalism and such kind compassion that sincerely is a breath of fresh air along with his entire staff! I could not be happier and I most definitely I do highly recommend Creekside Dental. read more