Best Customer Service Experience I've ever Had! Brian and…read moreSusan define the term "customer service". From start to finish they made us feel like we were their only customer. We had our pickup truck with another mechanic for 4 months for him to replace the transmission. I stopped in Mr. Transmission and within the same day they went and picked up our truck and called us with options to replace or rebuild. Brian explained everything perfectly making us feel like he really had our best interest with the most economical solution. He gave us tips for other parts of our truck to make it run smoothly. We had our truck back in 4 days! This place is awesome! Thank You Susan and Brian! Todd and Tressa - Florence KY

We were going out of town on April 12 when I noticed fluid on garage floor. Called Mr Transmission…read moreon April 10 and talked to Susan. She told me to bring it right out. John put my Toyota on the rack when I arrived. They diagnosed the prob and had it fixed the next day. Great service. I highly recommend and will use again. I found the cost to be fair and reasonable.

YELP coming in clutch once again! I've been driving around listening to my car slowly fall apart…read morewhile I look for someone reputable to replace my brakes and rotors for a fair price, and JDM answered the call! I used Yelp's portal to request a quote for service and JDM answered promptly, had GREAT reviews, and even detailed what all would be included in my service for the quoted price. José the owner is also the chief mechanic and he left me with solid recommendations on what maintenance I need to do next and when. Oh yeah and they also provide free soda, coffee and snacks while you wait. $329.99+tax for front brakes and rotors! I will definitely be back. Thanks so much JDM Auto Pros!

Very responsive to my repair needs. Great communication, quality work and very fair…read more Katlyn his office manager is also very helpful and anxious to please. Just put in some wheel bearings and the car drives like new.

I dropped off my truck on the way to the airport on a Tuesday and told the shop I'd be back on…read moreSaturday. Needed a transmission service and an overhaul of the transfer case. Fast forward to Friday and the needed part for the transfer case had not come in. The owner drove to the warehouse to pickup the part Friday afternoon and the shop worked late, after they typically close, to make sure the truck would be ready for me when I got back into town. This is the definition of customer service. It would've been easy to have called me to tell me the truck wouldn't be ready until Monday, but Johnny and his guys put in the extra effort to do right by me. Excellent communication and top shelf service.

We had the worst experience with this place and I wouldn't recommend it to anyone. On 09/18 we…read morecalled this place after it was recommended by another mechanic. We spoke with Johnny and he told us they were pretty busy, but we could drop the car off and they would squeeze it in. When we dropped our car off they were transparent that they probably wouldn't get to it until Monday 09/22. We understood and didn't have an issue with that so we went on our way expecting to hear from AAMCO in a few days. A week goes by and on 09/25 we call and speak to Johnny and he tells us that they weren't able to get to the car because they had a few jobs that took longer than expected. We understood and continued to wait. Flash forward to 10/06 and we call AAMCO again to get an update and no one answered the phone so we left a message expecting a call back. No one ever returned our call. On Wednesday my husband texts Johnny because he told us we could do so, and Johnny doesn't reply. My husband then calls Johnny and he doesn't answer. Johnny then texts my husband that he will call him right back and he never returned his call. By this point we were fed up. This place had our car for 3 weeks and didn't even touch it or bother to update us about when they might get to it or if they were going to fix it at all. Thursday morning (10/09) I took an uber to AAMCO and arrived around 8:30am. On their website and on google it says they open at 8:00am. When I arrived no one was there and the place was closed. I had to stand out in the cold until 9:00am and order another uber to go meet my husband to get our rental car which we have now had for 3 weeks thanks to AAMCO. During this time my husband texted Johnny and asked if they were open today and that we needed to get our car. Once again, Johnny didn't reply. I returned to AAMCO around 10am. The owner was in the shop at this time and I told him we needed to pick up our car. I explained our situation and he seemed surprise to hear that they had our car for 3 weeks and we were continuously ignored about getting updates on the car. The owner seems like a nice man but I don't think he has any idea of what his employees are actually doing. He apologized and asked if they could still fix our car for us and I declined because I don't trust them to get it done anymore. Today (10/09) we took the car to another shop to be worked on. I generally don't like leaving bad reviews, but I'm doing so to hopefully prevent other people from having to go through a similar experience.

This is just a great and blessed place, hard to find knowledgeable and trust worthy people like…read morethis anymore. Have Bill do your work before he's retired. Hans

The transmission went out in my vehicle. I was referred to them by a friend. I took my truck there…read moreand got my transmission fixed. They were courteous and Bill shopped for the best prices with the best quality. When I picked up my truck and drove it, I was amazed that it drove better than when I first bought it! Thank you Bill's Transmission.

Really friendly, no-hype shop! I mentioned being a rideshare driver and needing the car to earn a…read moreliving, and they got me right in first thing in the morning rather than making me leave it and miss-out on any income. Their pricing was fair, and right in line with what I'd expected to pay, not to mention WAY less than at the local Hyundai dealer's service center. Very positive experience!

Only place I'll take my car and truck too. Steve and his crew know what they are doing and get it…read moredone right and fast.Bambi is a dear very nice when I call to check on my truck.

I have been to Ernie's many times over the last 5 years and they treat you right. I went to a…read moreDealer to get my headlight replaced and that was the first mistake. After an hour, I went into their repair bay to see what the delay was. They had my whole front end torn apart. They claimed that the entire wiring for my headlight had to be replaced, they needed to order parts and it would cost $174.00. I took the car to Ernie's, they put it a new headlight for $12 and it still works today. Ernie's is in the auto repair business for the long haul and that means treating you like family each and every time you are there. Needless to say I will never go back to the dealer and they have lost my purchase business as well.

Have taken my very old very beat up car there on several occasions. I'm chronically broke and…read morethey've been very helpful with prioritizing issues in order of safety and prevention of other issues. They are a small business and do not offer payment plans, so keep that in mind if you have a larger issue and are living pay-check-to-paycheck. Had them replace my sway bar a couple years ago, and had no problems with it since. Price was fair, comparable to what other mechanics were charging (someone else I knew had the same issue about a month prior so I had a good comparison). They also provided transportation home, and to pick up my car when it was finished. My one complaint is that they did miss a small oil leak on inspection, but my car had so many larger leaks and issues at the time that may have eclipsed the issue.

The ridiculous response from the "co-owner" is even more hilarious. She is lying and canceled my…read moretow because a review online hurt her feelings.. The only decent Individual in this company is Bobbi's brother and co-owner.. I feel sorry for him for having to deal with such a god awful business partner. I WILL WARN You, IF YOU HAVE TO DEAL WITH BOBBI... hurry and RUN! She's unprofessional and absurdly callous, rude, and overall just terrible. *shudders*. If you value you car, money, and time... seek out another company. One of their employees told me that they are already so rich that they don't need our business anyway.. so since this is the case, you should support a business that VALUES its customers.

I have used this company several times. once for my bmw where they towed it and fixed the valve…read morecover gasket, as it was leaking oil bad. Yesterday they came to my rescue again as I was locked out of my car. I feel their prices are fair, and each time they arrived quickly. I do appreciate them. I don't do the reviews like this ever, but I just had to get online and say thank you publicly. A honest, fair priced company and family owned I hear. I hope I never need them again, but they will be there if I do!

5 's Very fair price! Fast Service! Highly recommended!…read more My car was misfiring on any acceleration or hill & I called & spoke to Dennis & explained we had to drive to the East Coast for our Grandson's wedding next week. Dennis offered to check it out & try to fix the problem today if possible!!! He did and He Did!! While I watched! Plus he fixed our glove box! Excellent, NO Cheat mechanic!

Dennis was amazing. Scheduling with him was quick and easy. Unlike the service departments at the…read moredealerships, I didn't have to wait months to get my car seen. He got me in and started working on my car right away, I didn't have to wait. He was super transparent about his work and it made it easy to trust that he was going to do it the right way. His approach, to fix the parts instead of ordering a brand new item, made it much more cost effective and quicker! I'll definitely be coming back.

Needed front and rear brakes on Camry replaced. Quick, professional service that came to meread more

From the owner: We are tired of people getting scammed for stuff they don’t need! Let us help you by getting you…read morethe best affordable prices and getting you back on the road.

They treat your car well, finish in time, and tell you other things you need, but aren't pushyread more

10/10 service! Took them less than 30 minutes to change my oil (I made an appointment) and had a…read morenice area to wait! A great price too.. will be back!