This company did not just recently begin behaving the way these comments post. Back in 2011 I began having drain/septic problems. My wife called them. They could not have gotten to my home any faster unless by helicopter. I was advised that my system needed to be pumped out, drain lines power cleaned and a new distribution box installed. I was a complete babe regarding this whole issue, the price quoted was $4800. Having just gotten out of the hospital from surgery and feeling awful, I said so $5000 will cover it. Answered, yes. I, in my ignorance, said go ahead. Charged $5000 not $4800 (I still have the receipt.) Seemed to be fixed but, alas, less than a year passed and had the same problem again. I called a different company this time. The man came out and told me my tank needed pumping again. I told him about the previous experience and he shook his head (not good but bad.) This man said the lines may need power cleaning, also told me the new distribution box really too small. He began to rod the lines out and found that 2 of the 4 were stopped up completely with tree roots. I told him the lines were rodded out last time. That is when he told me that it was just impossible for tree roots to become as thick as they were in less than a year. He cleared the roots and pressure cleaned all of the lines. He told me if I would seek legal action against Creech that he would go to court and testify for me. Nah, I'll chock it up to learning experience. This man's charge $500. He told me that he could not give me a warranty on a 25 year old system but he said he was sure my problem was fixed. I write this ten years later and have not had a minutes problem since. Oh! And one last bit of information. I called a company in Clayton, NC that installed new septic systems and asked how much they would charge me to install a new system. Price $3500. This is a true story and I was the sucker. Use this company at your own peril. read more
