I took my Jeep in for service, and they went above and beyond. They not only listened when I…read moreexplained the problem, and what I thought was wrong (this never happens anywhere else) but they took the time to explain what they diagnosed, and why it was very similar to what I was suspecting. They needed to keep my Jeep overnight, and arranged a ride home for me within minutes. The next day my Jeep was ready on time, and they even took extra steps (again, never happens anywhere else) to ensure I wouldn't be experiencing any issues anytime soon. I'm completely appreciative of the amazing service I received.

Was interested in purchasing a vehicle from Gupton Motors, and informed the sales representative…read morethat I wanted to buy a specific vehicle for which we had established an agreed-upon deal. I then waited to receive paperwork via email to put my deposit down for the vehicle, since an agreement had been made. Later, I was informed that the vehicle had been sold out from under me AFTER I had already agreed to purchase the vehicle. My best guess (assuming positive intent on the saleswoman's part) is that she forgot to mark the car as sold, so it was mistakenly shown to another customer. Regardless, Gupton failed to honestly own up to their mistake, which was quite maddening. When I showed interest in a comparable vehicle, since the one I preferred was sold out from under me, Gupton dragged their feet on matching the deal we'd already agreed upon. Really bad impression of these guys -- not only failing to own up to their mistakes, but also not even making an effort to make it right with the customer... Too bad -- took my business to another Jeep dealership that was very pleasant and honest!

Came in for a last minute, urgent oil change (8%) while going from CA to NC. Was nicely directed to…read morethe service bay, and was gladly taken in for a quick service. Oil/filter change only took an hour. Waiting area is quite comfortable too (unlike other dealers I've been to). Checkout was nice and quick. In and out to get back on the road. Worth mentioning, was walking around the lot, and a nice salesman unlocked the trucks I was looking at, just to look at. So everything was great!

I just bought my 2nd truck and again Kellen Arnold delivered. I was specific about what I was…read morelooking for and I got everything I wanted and more. Kellen is the best of the best hands down. He took time to show me all the features and set everything up to my preference and was willing to come in on his day off to accommodate my schedule. If you are in the market for a vehicle, go see Kellen.

Fix her right up. Doesn't even look like it happened. More than fair on price too. They are a…read morefamily owned and operated company that's down to earth.

From the owner: Locally-Owned, Family-Owned, Body Painting. read more

The experience that I have had with Rob Co has been absolutely wonderful. The sale was smooth and…read moresimple. I would only suggest that you read your warranty in its entirety, word for word. I appreciate their honesty and assistance with all that I was not satisfied with. This company is a blessing to the community that it serves.

We have had 2 experiences with Rob Co Automotive, and they have gone above and beyond for our…read morefamily both times. Is has been a real pleasure working with them - we truly appreciate Rob Co's integrity and honesty.

No stars! Im an old retired GM Mechanic. You can't BS me about any kind of repair especially the…read morelight trucks. On Nov 19 as scheduled I brought my 2021 Trail Boss with a check engine light on for service. On December 13 I finally got the truck back. Only lacking 2 days being a Month! The truck has 23104 miles on it now and am crossing my fingers I don't need anything else other than an oil change! Terribly disappointed with the way I was treated by the employees of Payne Chevrolet they have lost my trust. Have purchased many new vehicles in my 75 plus years and not once have I ever experienced such issues like this! Kenneth Lyles-Springfield Tennessee

Purchased a vehicle from them, fell for the "lifetime power train warranty" however when I needed…read moreto use it it couldn't be honored based on a technicality. Engine oil had to be changed every 5k miles instead of going by General Motors service guide. So they did not handle a transmission failure over an engine oil change. Furthermore, while working through this issue I was talked to as if I'm a child by their finance manager who told me how thankful I should be that they're willing to even consider paying for any part of this repair and how I need to be more responsible, this and that. Using condescending phrases and tone to make me feel as if I owe her and that I'm clearly irresponsible and she needs to educate me on how to handle myself. Basically scolding me and teaching me a lesson, as a 38 year old successful and professional man with a resume that would make her embarrassed had she known exactly who I am and what I do. I was completely disrespected and frankly I'm embarrassed for her and the business she represents. I called the general manager afterward and explained the situation to him, he assured me he'd take care of it. When I went there in person I attempted to have a professional conversation about my experience with said person, who immediately started yelling to get out of her office and started yelling for help. Saying she didn't say anything cross to me and she doesn't have to put up with me (Clearly she had not been spoken to about this by the manager as previously mentioned). While maintaining my position and composure, I waited for her and whoever she felt like she needed to return and continued to explain how I am a customer and I'm not satisfied with my experience and that I am absolutely within my rights to have this conversation with them or anyone they feel needs to be involved. I explained I'm calm and professional, and I don't have to be dismissed just because this person doesn't think she had to own her shortcomings. In conclusion, My experience was extremely disappointing and I can't suggest anyone do business with them. It's unfortunate that people must fight for basic respect as a paying customer.

Awful service department. You will talk to Chris. Rub for your life! I promise your car will be…read morethere forever with no calls and no return calls. If I could rate no stars I would.

the manager seemed nice but Cliff was not very rude and they will not sale you a car if they dont…read morehave a chance to rake you over the coals dosent matter if your a serious buyer to them DO NOT BUY unless your okay with that.

Gus Sr and gus Jr and their crew are the greatest..so nice and helpful. Would recommend them to…read moreanybody Bought an suv from them and it runs like a top..if I ever need another vehicle I will check with them first and they also have a body shop..if they work on your car you know it will be right..great people..even the people that work for them Precision Auto Sales and Service are the best