I traveled to this dealership to purchase a vehicle that was advertised as a Limited trim, which is…read morethe top trim level. However, I later discovered that the vehicle I was sold is actually the base LE trim, which is the lowest trim level. I am extremely disappointed with this experience. I contacted Tyler to address the issue, but he did not appear concerned and did not provide any meaningful assistance. I requested that the GSM or GM contact me to discuss the matter further, but I have not received a response. It has now been a week, and despite multiple attempts to reach a manager, no one has followed up with me. There is a significant price difference between the Limited and LE trims, approximately $7,000 to $10,000. Given the circumstances and the lack of communication, I feel compelled to share my experience publicly and pursue further action, including filing a complaint with the Better Business Bureau. I strongly encourage others to carefully verify all vehicle details before completing a purchase

Purchased a 1‑year‑old Volkswagen from Wyatt Johnson Subaru in August for approximately $25,000…read more The vehicle was represented and priced as having no significant prior damage and had a clean Carfax report. Shortly after purchase, paint on one side began peeling and exterior trim started loosening and separating. A Volkswagen dealer inspected the vehicle and found that the entire side had been previously repainted, with signs of prior repair including possible body filler. They also confirmed that trim had been painted over, which does not properly adhere and is now failing. Volkswagen declined warranty coverage due to clear evidence of prior damage and repair. Subaru's records reportedly indicate only a minor cosmetic repair, which does not align with these findings. I made multiple attempts to resolve this with dealership management, including escalation, but am no longer receiving responses. Subaru of America confirmed in writing that this is solely the responsibility of the selling dealership. Given the condition of the vehicle versus how it was represented and priced, this has been a very disappointing experience. I would strongly recommend obtaining an independent inspection before purchasing.

The people at Honest-1 Auto Care are top notch. They do quality work at a reasonable price. The…read moreonly caveat is they are very popular so sometimes you have to wait a day or two to get all services completed. That usually includes ordering parts needed. The wait is always worth it for me! I always drive away knowing my vehicle is road worthy and safe again.

Very difficult to get in touch with your service advisor. The service manager called me back…read moreyesterday, apparently from his personal cell. When I was unable to get a hold of my service advisor this morning, I called back and Jeff blocked my number.

Went for a recall and they had me in and out of there in no time. Everyone was friendly and helpful.read more

I was very picky about which Mustang I wanted so when I found my 2019 Ecoboost Premium in the exact…read morecolor I wanted I drove 2.5 hours to test drive it. I found the staff to be so accommodating, friendly and honest. I typically hate dealing with car dealerships because some are dishonest, but not this one. Amanda was so open about everything and there were no hidden fees, just a great car at a great price. I love it and highly recommend this dealership. I don't think I'll ever buy a car anywhere else again. Thanks, Hunt Ford!!!

Traveling from Arizona to Ohio, I noticed one of my tires was getting low on air. I stopped by…read moreReiselman GMC and asked if they could help me out. They took care of it right away and aired up the tire at no charge. Everyone was friendly and professional, and the General Manager was especially nice. It's refreshing to find a business willing to help a traveler without expecting anything in return. Great customer service and good people. Thanks for helping me get safely back on the road.

I originally left this dealership a 5-star review after buying my vehicle, but after my experience…read morewith the extended warranty they sold me, I can no longer recommend them. I paid nearly **$5,000** for what I believed would provide meaningful protection if something major went wrong. Instead, when I actually needed to use it for a mechanical issue, I found myself dealing with a warranty company that has been an absolute nightmare. The claims process has been frustrating, communication has been poor, and getting answers has felt like a constant battle. After doing my own research, I was extremely concerned by the warranty company's reputation and the number of consumer complaints. Had I known that before purchasing, I never would have agreed to buy the warranty. For nearly $5,000, I expected a company that would stand behind its customers--not one that makes it so difficult to obtain the benefits I paid for. My biggest disappointment is that this warranty was sold through the dealership. I trusted their recommendation and expected them to offer products that provide real value to their customers. Instead, I feel like I paid thousands of dollars for coverage that has been far less helpful than I was led to expect. If you're buying a vehicle here, read every word of the warranty contract, ask detailed questions about what is and isn't covered, and research the warranty company yourself before signing anything. I wish I had. The dealership has yet to reach out to me regarding this matter. Beware!!

This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

get ready to have your car take forever to be repaired and get ready to lay down several hundred…read moredollars to fix your minor issue. First you will get enrolled in their notification/text system with your appt there you will be greeted by folks on computers overly asking questions about your issue you will be given free coffee and popcorn but you'll pay for that later. Do not recommend.

I've been driving the same 2013 Toyota Tacoma up until a few weeks ago. I just moved to the…read moreGallatin area a month ago. I was proud of my truck, but it had seen better days after being on the road and helping me lug my music equipment etc. I've had good rental car experiences with Nissan brand cars, so I wanted to give the Gallatin Nissan dealership a try. Was in the market for a lightly used car or truck anywhere between 2020 to 2024. With the help of the friendly sales associate Ray, I settled for a 2024 Nissan frontier pick up double cab. She only had a little over 19,000 miles on her and still in good shape. When I traded in my old car, I was able to get the final price to just $5000 over the original cost of my Toyota Tacoma back in 2013. Grateful to have found a truck, with the help of Ray of course. He was nice, personable, and never once pressured me into a sale. Two or three weeks later (yesterday afternoon - I'm writing this at midnight Central because I'm a night owl), I purchased stay flatbed cover for my Nissan frontier. I had managed to assemble it on my own at around 85% completion, but the instructions it came with weren't entirely clear towards the end. I contacted Ray at the dealership in hopes that he knew somebody at the shop who could help me assemble it more professionally. With the help of his associates, Matt and Mitch, and a little bit of my own elbow grease, the three of them were able to help me save probably hundreds of dollars and helped me point out some minor mistakes I made in the assembly process. I'm not going to throw any other companies under the bus, but someone wanted to charge me four to $500 for their services. Ray and his friends helped me keep those numbers remaining in my bank accounts. The point of the story is that, if you are new to the middle Tennessee area and are looking to upgrade, but not looking for an actual new car, reach out to Ray at Nissan Gallatin, Tennessee. He'll point you in the right direction of a great car, and if you're nice to him And other employees of the dealership, they might do you a favor down the road.

liars, cheats, and irresponsible. If you have services done here beware, especially if Chip is…read moreinvolved. If you ask to speak to his boss, be ready to wait, and wait, and wait. Then when you do he will refuse to take any responsibility and cover for Chip, even after Chip throws him under the bus. then I'm sure Kristie will get on here and defect without taking any responsibility and blaming the customer for the experience. Save your time and money and go elsewhere. took my car to a local Mechanic and get the services done for half the price and time, and they were amazing on not "man-xplaining" to me what I needed.