1. Creative Outdoor Design

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Creative Outdoor Design

3.0 (2 reviews)
Open • 7:00 am - 7:00 pm

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Landscape design

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3 years ago

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2 years ago

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US Turf - After

US Turf

(248 reviews)

For the win. Thank you all so much for fixing our disaster of a yard! We love it, the dog loves it,…read moreour neighbors keep complimenting us. Solid work with a solid team. Thank you guys!!!

Martin completed our initial estimate, and at first the communication was great. Unfortunately,…read moreafter that, things started going downhill. It's disappointing because I really wanted to love this company, but the entire experience has been filled with frustrations, constant follow-ups, and having to ask why things weren't getting done. On the first day of the project, the crew arrived and began measuring the area. They knocked on my door because they wanted to confirm some measurements. When I went outside, they explained that the measurements Martin had provided seemed off and that the border where the plants were supposed to go was much wider than expected. I agreed and told them that wasn't what Martin and I had discussed. I immediately called Martin and explained that the measurements were incorrect and did not match the design photo I had been shown. He told me he had used Google Maps for measurements and that sometimes it's not accurate. I was shocked because I specifically thought he had physically measured the area himself. He then informed me that additional materials would be needed, resulting in an extra cost of approximately $1,900 for more pavers and artificial grass. I explained that this was not my mistake and that it was his responsibility to ensure the measurements were accurate. I had asked multiple times if the quoted amount was final because one of my biggest concerns was avoiding a seam in the artificial grass. While he ultimately corrected the issue without charging me the additional amount, I still ended up with a visible seam running through the grass. Which I'm not happy about still. We also added a raised seating area with lighting. After installation, the area had a significant slope that was very noticeable. When I brought it to their attention, they explained that some slope was necessary for water runoff. However, this wasn't a slight slope it looked more like a sunken area on one side of the square. They eventually came back and corrected it. The pavers have also been an ongoing issue. They were uneven and not properly leveled. The company has returned twice to address the problem. While there has been some improvement, it still isn't what I would consider acceptable, and the unevenness remains noticeable. The plants they installed also began drying out. They had to return twice to address that issue as well, but only after delays and on their own schedule. Currently, I still have cracked pavers, chipped pieces, and stained pavers that need to be replaced. I am still waiting for a response regarding these issues. Once again, everything seems to be handled at their convenience rather than with urgency or concern for customer satisfaction. My overall impression is that once the company secures the job, customer service significantly declines. The quality issues, lack of communication, repeated repairs, and delays have made what should have been an exciting project into a frustrating experience. As a customer who invested a significant amount of money, I expected better workmanship, accountability, and follow-through.

GreenSo Construction

GreenSo Construction

(36 reviews)

If you're looking for a construction company you can truly trust, I highly recommend Greenso…read moreServices LLC. They recently completed a full remodel of our home, and it was by far the best construction experience I've had, even after going through several major remodels over the years. Nitzan, our project manager, and Francisco, our lead contractor, did an outstanding job managing every aspect of the project. Communication was excellent, they kept a close eye on the budget, and any issues that came up were addressed immediately and professionally. Most importantly, the project was completed on budget with no surprises. The quality of the workmanship, organization, and attention to detail exceeded our expectations. It's rare to find a team that delivers exactly what they promise while making the process as smooth and stress-free as possible. I wouldn't hesitate to recommend Greenso Services LLC to anyone considering a remodel or renovation. They earned our trust, and I would gladly hire them again.

I was hesitant going in, but what really turned me off was the fear mongering. They told me there…read morewas likely tons of mold hiding behind my kitchen appliances and pushed hard for a full cabinet replacement instead of the repaint/refinish I'd asked about, with zero evidence to back it up, just speculation meant to scare me into the bigger, more expensive job. Then they scheduled me to come into their office for a follow-up, and when I showed up, they had completely forgotten who I was and that I even had an appointment. I sat there while they scrambled to put together an estimate on the spot. Between the scare tactics and the disorganization, I didn't feel like I could trust them with my home. I went with a different contractor.

Pure Turf USA - After image of the court yard - pavers, lighting, plants and new drip system.

Pure Turf USA

(52 reviews)

Highly Recommend Pure Turf USA. They are professional, reasonable and deliver excellent outcomes…read more We had our front yard, court yard and backyard redone. We had to resurface our pool deck along with expanding the footprint, installed pavers to the courtyard and added turf to the front yard. We purchased our own plants but they dug all holes, planted and did all new drip systems. Kevin was incredibly helpful in that I had done AI designs of what I wanted and he created the plan to make it happen. Cheers to the amazing hard workers who endured terrible hot heat but continued to work with a smile. We offered water and food as I believe in taking care of those who help you. Plus they appreciated it. Lester was the supervisor of the team and got the job done. My only suggestion is for corp/management- Create a position Concierge liaison- a Individual who communicates to the home owners on all job sites in the morning by text of when to expect the crew and what part of the project is going to be worked on. Lastly provide easy ups for your crew as these working conditions are difficult. I love the outcome of the job and would highly recommend Pure Turf USA.

We purchased turf for our front and back yard 3 years ago. The backyard faces north and when I…read morecontacted the company someone came out and took videos along with the pictures that I sent. I was later told that I would need to spend thousands of dollars to cover my windows as the sun was bouncing off the glass and ruining the turf. And then they would give me replacement turf at a reduced price. This seems highly unlikely since the windows face North! There's supposed to be a guarantee with the turf that they do not wish to fulfill. My husband and I purchased the turf and he has since passed away. No I am trying to deal with this on my own.

LandTeck

LandTeck

(144 reviews)

Summerlin

Solid recovery and accountability after initial issues…read more We initially experienced serious setbacks following our full drip system installation: several emitters had weak flow or incorrect placement, the controller run times were far too short, and an established front hedge died as a result. The initial post-installation communication was frustrating, and after a couple of missed appointments, I originally posted a 1-star review. However, Carlos personally reached out, came by to walk the property, and took genuine ownership of the situation. He thoroughly inspected the system and acknowledged the deficiencies with the emitter output, counts, and timer schedules. We worked out a fair resolution where I provided the replacement plants and paid a nominal $145 service fee for labor. In return, his crew came out, removed the dead landscaping, planted the new bushes (a mix of lantanas and Texas sages), and did a complete yard cleanup. Most importantly, Carlos went through the entire irrigation setup to correct the emitter issues and properly reprogrammed the controller with balanced seasonal run schedules. While the project had a rocky start that required persistence to get addressed, Carlos stepped up, honored his word, and made things right. The system is now delivering the water the yard actually needs, and I respect a business owner who is willing to come back out in person and fix a problem.

This company does not communicate well or professionally. We…read morereceived several quotes from different landscapers to remove rocks from our backyard and decided to go with LandTek because they were the most affordable. However, the work they gave us a quote for was incorrect and so when the workers showed up they were not prepared. We also had to do the majority of communicating to get them scheduled. The response we received when they did finally confirm they were able to come was also flimsy and unprofessional. We also did not receive a call from them on the day to let us know they were on their way, which is a standard customer service courtesy. After the workers left to we reached out to our contact and let them know that the work they quoted us was incorrect. We did not receive a phone call back apologizing for the inconvenience or mistake, nor was there any effort to get the work re-quoted or rescheduled. In short this company has poor communication & poor customer service, and I would not reach out to them again, nor would I recommend them to anyone.

Absolute Paradise Landscaping - Before

Absolute Paradise Landscaping

(39 reviews)

How do you get a five star rating without doing any work? Read on…read more To be clear, we did not hire Absolute Paradise Landscaping (APL) at this time. Nevertheless, we felt APL deserved our review anyway. Here is why: First, the company's communications with us were excellent. Our initial meeting was scheduled at our convenience. They were also very clear in identifying and explaining certain limitations regarding our project- a strong indication our general project plan was not just read, but studied in advance of our meeting. Our project was a complete front and back yard redo (including building planters and installing hardscape). I met with Steve, a very personable and knowledgeable individual. I was very impressed with his candor and honesty. He explained to me what his company's licensing authorized them to do and some things about our project that were beyond the scope of their licensing. Imagine, an honest contractor! I respected Steve's candor and integrity for disclosing that during our meeting. It signaled what we could expect in the quality of the work (had we hired APL). I felt APL had our best interests in mind in laying out its capabilities to make our yard dreams come true. I am keeping APL in my contacts for future reference. Reach out to them. When you do, tell Steve you were referred by the guy who never hired him.

Loved the yard but paid extra to have a secondary sprinkler system installed found out it wasn't…read moreworking, reached out for assistance then was told they'd come look at it and never come out, and once work was paid for found there to be a lack of customer service

Creative Outdoor Design - landscaping - Updated October 2026

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