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5.0 (5 reviews)

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8 months ago

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7 years ago

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9 years ago

I love this place Maggie does a great job on my color and highlights I always get so many compliments on it !!

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Lux Salon and Spa

Lux Salon and Spa

4.2
(69 reviews)
4.0 mi
$$$

I went in for a haircut. I can't go to a regular salon anywhere. I need to go where they have cut…read moreasian hair before... especially thick wavy hair with a mind of its own. I was cautious at first since I've gone to a korean hair salon and paid $75 for a haircut only to look like a christmas tree in the middle of July (needless to say it was in a bun all year long until it grew out) There was only one guy to take care of me and my two friends. We each wanted something different done. I wanted a haircut, one friend wanted a perm and another wanted her hair dyed. I was the last to be done but it didn't wear this hairstylist a bit. He took time to cut each of my layers and checked over and over to see the "flow" of my natural waves. He cut more of my bangs then before and ive received so much more compliments than before. All i did was get a haircut but i felt like a new person! He was great! I wish i couldve asked for his name. He wears glasses and has a mustache? He is the person to go to!

I have no idea what happened to my review so here it is again…read more The receptionist sets the tone for the whole business. It is an extremely important job. It is not easy. You are dealing with many personalities. A really good receptionist knows how to make a customer always want to come back. Here is my experience tonight. I am horrified. I called yesterday. I gave the salon more than 24 hours notice just as I was told to do. I spoke to a lovely receptionist. I explained to her that heavy storms were coming in with many warnings. I did not want to drive in this weather. They were predicting tornados, hail and heavy winds. She was absolutely lovely to talk to and understood. I also explained to her that I did not want to get a fee for rescheduling. She said she understood and would take care of it. She also told me to call in the morning and let them know once I saw what the weather was like. I followed her advice and immediately called in the morning. I rescheduled my appointment. No problem, At 6:30 tonight Gail called (the other receptionist.) as obnoxious as can be and told me I did not follow the rules. She was going to place a fee on me. I believe it was $25. She kept saying we talked about this and would not stop. I honestly thought she was a broken record. I followed the rules. I did nothing wrong. I will tell you the right does not know what the left is doing. There is no communication between receptionists. This was a power trip and under no circumstances she was going to win. She was determined. That was obvious. Salons are customer service oriented. You have to be this way if you are going to keep your customers. They want the customers to be relaxed by their services. I don't know if Gail got off the wrong side of the bed or if something was going on in her life. She sure took it out on me. I am not going to tolerate this behavior. Nobody should. I wonder if the owners know how she is treating the customers. She cancelled my appointment because she said I did not follow the rules. At this point, I hung up on her. Nobody should ever be treated this way under any circumstances. It was horrifying to say the least. If you want to be abused by a receptionist then I would recommend going here. I am just flabbergasted by the way I was treated. I am in the salon every month. I am not a walk in. I am also surprised that neither of the owners reached out to me. This says it all!

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Lux Salon and Spa
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Creative Images - hair - Updated July 2026

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