There are a few things I would caution job seekers to keep in mind when dealing with Creative Circle, if you choose to look for work via their agency.
First, the maximum hourly rate they allow workers to charge is quite low for anyone mid-level, experienced, or non-entry level. Most of these agencies take a cut of the hourly wage they quote and CC is no exception. If you are a student or entry level worker, the pay would be probably be okay. But for me, especially given the hassles I went through (read on) I decided the lower rate of pay wasn't worth it.
Second, in my experience, Creative Circle's timecard system is not user-friendly for clients or for employees. You have to fill out one card for every week you are under contract with CC, whether you are working or not, because the system will not allow you to file additional timecards until they are accepted/approved in chronological order. Someone (it is unclear who does this) has to sign off on each card, even if there are no hours worked on it, before the system will let you advance to the next week. So if you forget to sign in and fill out a zero-hour timecard, or you never hear back about a zero-hour timecard being processed, you are stuck. That's what happened to me with the one and only project I ever got from CC, and after a month of waiting in vain for someone to help me, I gave up. My client didn't get billed for the last week I worked, I didn't get paid, and I decided at that point to unsubscribe from CC's emails and not pursue additional assignments.
Third, if you want to get work through other agencies or directly for any company who might be a CC client, AND you want to be certain there is absolutely no conflict of interest, you have to terminate the External Employee Agreement. (This is not a matter of my opinion--it's a matter of etiquette and professionalism. If you find another agency is more responsive and helpful, or if you want to work with a headhunter, you should terminate any other agency contract you signed. It's not kosher for two agencies to have you on record as 'their' candidate.) However, there's a catch. Even though Massachusetts is an at-will employment environment it takes time to unentangle yourself--more time than you might imagine, even if (like me) you haven't done any recent work for CC. I sent a general email through CC's web site requesting a termination of the Agreement, a week went by, and I got no response. When I called the office number listed on the web site, I was routed to a recruiter who didn't have the authority to terminate the Agreement or send me a confirmation email. So I'm still in limbo despite my best, relatively calm, entirely acceptable, and wholly legal efforts to get out of this relationship.
In summary, my experience with Creative Circle brought me: low pay, lost wages, needless frustration, and lingering annoyance. I wish I'd never signed on with them and I don't advise anyone else to get themselves into my situation. read more