Funny name, but great service. My 20 year old limestone counters were pitted, stained and always…read morelooked dirty. They came in, honed/ polished to a high matte finish, sealed cracks and sealed the surface. Limestone is porus and subject to etching from acid foods (lemons!) so a high polish would not last long term. The counters look like new with a very, very even finish. They took care to drape off all my appliances and cabinets, polished for about 5 hours, then cleaned up well. Polishing is wet, messy process but they know what they are doing and didn't leave a mess at all. Super happy with the response and service.

0 stars for Grout Geek…read more I called on Grout Geek and whom I assume was the owner arrived at my place, gave me an estimate for the work to be done, and an appointment time. Everything was great. Well, he totally flaked and was a no show. I did call to try to confirm the appointment and it was sent directly to voicemail--just so not cool. My advice to the Grout Geek: if you don't want to take on a job for whatever reason, have the common decency to let the customer know so they don't sit around waiting for your arrival.

Highly recommend Puentes Carpet Cleaning as their crew was professional, communicative and they…read morestand behind their work. We hired them to remove pet odors and urine stains and to clean wall to wall carpeting in several rooms, an area rug and a couch. Very impressed!

Best carpet cleaning I've ever had, quick responses, very friendly, extremely thorough and fair…read moreprice. Carpets looked and felt brand new, I wouldn't recommend anyone else.

Skunk smell completely gone -- above and beyond service…read more After my dog got skunked, the smell took over my entire house -- couch, carpets, stairs, five area rugs, even my dog's poof. I called Carpet Cleaners Van Pro and they came out fast, which was huge. They spent eight straight hours making sure everything was done thoroughly and correctly. No rushing, no shortcuts. They treated every surface and didn't leave until the skunk odor was completely eliminated. The results were incredible -- zero smell left behind. Everything smells clean and fresh again, and my house is finally livable. Professional, hardworking, and clearly take pride in their work. If you ever deal with pet odors or need serious deep cleaning, I highly recommend Carpet Cleaners Van Pro. Worth every penny.

They made love to our chairs. They took their time with our chairs making sure stains were an…read moreillusion. They were willing to work on our furniture late in the evening to accommodate our schedules. Not once did they complain and they were respectful throughout the whole process. Vanpro in the neighborhood is a guarantee that someone is getting a job well done!

Image Hardwood Flooring did an amazing job on our recent installation. Eugene is professional,…read morepersonable and trustworthy. He and his crew were always punctual, respectful and diligent with their work. Can't recommend them enough!

Eugene and his crew are ultimate professionals with excellent communication and outstanding…read moreservice! We are very pleased with the repairs and refinish of our kitchen floor. I highly recommend Image Hardwood Flooring if you are looking for great value and high quality work!

The floors look good, but this was the worst experience I have ever had with a contractor in Santa…read moreBarbara. Here are my words of warning about what to expect: 1. Expect to pay more than you are quoted. Items that appear to be covered in the quote may not be. In the final hours, after the floors were sanded and we were lined up to be out of the house for a week, they said he had to charge extra for water-based finish, but wouldn't even tell us how much. It took him 4 days to come up with a quote while his worker kept asking for an answer so he could move forward. There was a lot of pressure to okay the expenditure before getting a quote, which is a ridiculous way for a contractor to operate. His quote ended up being and extra 10% ($800 in our case) for something that appeared to be covered in the original contract. Note baseboard removal is not included in his quotes, so know you will need to pay more if you want that. 2. Expect to deal with a mess when you get home. We put all of our furniture and belongings in our kitchen, which was supposed to be protected by having the passage taped off with plastic. When we got home the kitchen was covered in dust, and we had to wipe or wash it off of everything we own - every single book, every single toy, everything. The kitchen sink has a layer of dried-up floor finish that we still have not managed to get off. 3. Expect the work to happen on his timeline instead of the agreed timeline. We agreed to have the repair work done while we were home, and the sanding and finishing work after we were out of the house, but one day they showed up and started sanding while we were still living there - 4 days prior to the agreed date. We hadn't yet moved our belongings out of the upstairs rooms, so the whole thing ended up being stressful chaos as we tried to move furniture out around their equipment and through taped up doorways. At one point they came unexpectedly when our kids were home, so we were also desperately trying to keep them away from the saws and other hazards as we moved furniture. There appears to be very little communication between the owner and his worker, and the owner appears to charge forward with what is most economical for him with no regard for the impact in your home. In summary, the work looks good, but I would not recommend this company.

Customer service is amazing. Linda is so helpful. Tim came to Ventura, measured, within a couple…read moreof days I got the quote. He also informed me that the wooden floors i have in the other parts of house dont need replacing. Only to be redone. Excellent swrvice. Ive not yet gotten floor as just orderd yesterday, but really looking forward to my new kitchen floor. If i were to rate on a 5 star review. I would say 5 Stars​

Joy and Teresa visited me at business and showed me some great options to replace my carpet. They…read moreare very pleasant to deal with and answered all my questions. This special carpet was installed as promised and it looks great! Now if a section of the carpet gets stained, it's easy to replace it with another carpet tile that measures about 2' by 2'

If I could go lower than 1 star I would. Clearly not professionals. The only thing the owner is…read moregreat at is making you feel like she is bending over backwards to help you. Installation was horrible. They had to re-do my wood floors twice to get it right. And when they corrected the issue they sent out their "Floor Expert"... Uh, shouldn't they all be experts if I am putting out this type of money. If I wasn't paying for an expert I would've just done the job myself or grabbed some guys from the Home Depot parking lot. With that said, our issues have still not been resolved and we have been put on their back burner probably since March (2015). I'm just about to report them to the BBB and may have to take legal action as I spent a good amount of money for such a poor quality installation. My thresholds that they claim they would've made better than my original installation I had from someone else actually came out WORSE! The job they were trying to fix is now worse and they will not take ownership to fix. I'm amazed how this company is still in business with such poor customer service. There are plenty of floor companies out there... My recommendation would be stay clear from this place. I normally like to support the mom and pop shops/ small business owners however I learned my lesson with this company. When it comes to home repairs and upgrade I'll pay the price and contract it out through Lowes!

Jordan did my flooring years ago never gave a review however needing him years later I realized I…read moredidn't give a review, it's time! Amazing work, he took my floors from bamboo light to rustic dark finish and I had him distress the floors.. he replaced a Few areas as well! Impeccable. The only Bummer is moving out of your home while he does his magic!

Steve (owner) is very friendly and hardworking guy. Call him to get a great quote, you won't be…read moredisappointed. Great prices.

We had the slate flooring in our home cleaned and sealed after a pipe broke and flooded our home…read more Once all reconstruction was completed, the floors were done by 805. They did a stellar job and the floors are super clean. Communication was great and everything went well. The insurance company paid for the job, so I'm not certain what the costs were. They did pull some paint off a door where they taped up some protective plastic sheeting. I'll contact my GC to have that resolved.

I reached out based on the Yelp ratings, which seemed stellar. Shocked at the experience…read more First off, we scheduled a date and time for the estimate. After nothing for 30 minutes past the time, I call and they said they would be there in 20 minutes. Shows up one hour past the scheduled time...it happens, I understand, but maybe you should at least apologize and give me a heads up? Apologizing after I call you out is not comforting. Very nice in person, Takes measurements and discusses. This was a Friday, so I understand we might not get the estimate soon. I'm told, if not this weekend, I'll get it to you by Monday eod. No worries, that's reasonable. Heck, it can be any day, just do what you promise. Monday nothing. Tuesday nothing. Call Wednesday. Says I'm really busy, No apology until I call them out on what they promised. I didn't set the expectation, they did. I tell them, if we don't even have a contract and you're being like this, what am I to expect? Next day, I get a text about the room to be done, is it upstairs or downstairs, and the bathroom, is it being done? I'm totally confused, we never spoke about a bathroom and the room is upstairs. I get the quote finally. It's ~$30k more than another quote I got from a 5 star Yelp business. WTH. Looking deeper into the quote, it's talking about terracota tile and grout...we never spoke about that, we spoke what I already have downstairs, which is laminate. They even stated, that's a manufactured piece we can't get anymore but we can get something close to match. Don't always believe Yelp reviews, but I'd believe this one.