Nice place good ice cream, we had a good experience eating liquid nitrogen ice cream!

I had nitro ice cream in Miami once and it changed my life. I've been dreaming about that Nutella flavor ever since--so naturally, I asked my husband to take me here for my birthday. Holy mother of Moses... I could eat that Nutella nitro ice cream every single day. No regrets. The place wasn't too busy, but we did have to wait a bit--some bigger groups were ahead of us, waiting on their frozen delight. While we waited, we started chatting with one of the groups and found out we shared a birthday! After we got our glorious ice cream, we sat outside and that same group came out and asked me to take a photo of them. Then their mom took a photo of me and her son--because, you know, birthday twins! It was such a sweet moment. I love connecting with strangers, and we were laughing so hard it made the whole experience even better. The staff seemed a little overwhelmed--nice, but short on words and not super chatty. Still, they got the job done and handed me my Nutella masterpiece, so I'm not mad. I love love my ice cream made this way. It's my absolute favorite. It doesn't melt as fast as regular ice cream, and watching them make it is half the fun. I actually passed this place the other day and thought... maybe it's a sign I should go back? So yes--you must try it. Yes--I'll be back. And no--I'm not interested in any other flavor than Nutella. Hahahaha I said what I said. read more

Creamistry - Nutella and cookies and cream - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

This is the third place with this approach to making ice cream that I've tried, and it's by far the best of the bunch. Basically, take fresh ingredients, add a ton of cold (ok, well, literally speaking, take out a ton of heat), and end up with a creamy, dense, flavorful delight that's exactly what you want flavorwise, with absolutely no time to gather off flavors or ice crystals like traditional ice cream. It's dense, super creamy, and just bursting with flavor, and the add ons were fresh and delicious as well. My wife and I ended up getting a banana creation (could have sworn it was an Elvis kind of thing, but I failed to get a picture of the menu), and a Heath bar crunch cup. Both were wonderful and substantial in portion size. This place is the real deal in this style of ice cream, it's highly recommended! read more

Creamistry - Banana and chocolate - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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[[HIGHLIGHT]]Absolutely love this place, it's fun[[ENDHIGHLIGHT]] the service is great and obviously it's sooooo good read more

Creamistry - Apple, strawberry shortcake, unicorn - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Stopped by for an ice cream dessert. Lots of choices, took time as had to freeze each ice cream for each item we ordered. Smooth and creamy and yummy. [[HIGHLIGHT]]Lots of smoke while fixing.[[ENDHIGHLIGHT]] read more

Creamistry - So much smoke - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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[[HIGHLIGHT]]Fun late night ice cream spot![[ENDHIGHLIGHT]] They have nitro drinks as well. Build your own or pick from one of the specialty options. We built our own and appreciate having 2 options that are vegan and gluten free. Quality was decent - did not taste particularly gourmet. Vegan chocolate was good! Service was good, ice cream prepared quickly. read more

Creamistry - Inside - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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I always love a sweet dessert after a meal and was looking so forward to this ice cream but.. There weren't that many customer when we first got here but after couple minutes, the store filled up with a lot of people with only one person making ice cream. It took forever to get our ice cream but also felt bad for the worker tbh because this isn't just scooping type but it's handmade ice cream. I ordered the Thai tea flavored ice cream and it tasted nothing like Thai tea.... I just took a couple bites and ended up throwing away the rest. [[HIGHLIGHT]]The store is spacious enough and super bright and the worker was nice.[[ENDHIGHLIGHT]] read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

[[HIGHLIGHT]]I love the ice cream here ! It is so creamy and watching it be made is really neat.[[ENDHIGHLIGHT]] I recently tried the matcha ice cream and added Oreo, it was SO yummy. I usually get the fruity pebbles and it's hands down my fave. The lady that works here is really nice and fast at making the ice cream. read more

Creamistry - Matcha Oreo - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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Absolutely amazing my grandkids love it!!!! CLNCHICO&DASIY2.................... That's about it high priced awesome read more

I don't know if there are other ice cream shops that flash freeze with liquid nitrogen right in front of you, but it is a pretty cool sell, especially if you have kiddos. My family shared a Cookie Monster and Unicorn and while normally flavors like birthday cake would flat out repulse me, the ice cream was so fresh that I was loving these flavors. They're perfectly balanced - not overly, sickeningly sweet. The creations are very pretty to the eye so I get the high price tag. Typically, paying nine bucks for a single ice cream with a few toppings would make me scoff, but the sheer freshness has drawn me in. I can't wait to come back and try more! read more

Creamistry - Cookie Monster - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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I came here after dinner for dessert. It was about 29 deg but there is always room for dessert, right? It's a unique and novel ice cream store concept where they use liquid nitrogen to make their ice cream. The ice cream is also made in front of you so you can see the entire process. They have several flavors and you can choose to make your own or choose from the menu. A small cup was more than enough. read more

Creamistry - Elemint- Mint Ice Cream, Oreo® Cookies, Mini Chocolate Chips, Chocolate Fudge Drizzle, Whipped Cream - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

This place is cool don't get me wrong. But it's so expensive. For some dry ice milkshakes that really only come in one size is kinda crazy. It's been a minute since I've been there, but I wouldn't go back. The service was good. It was really hot that day and I felt like for it to be a ice cream place. It was also hot in there. The bathroom is a whole other story. I personally wouldn't be back to spend $11 on a 16 ounce cup of anything there I didn't get to try their ice creams because like I said $11... my two drinks I bought were $11 each and that's not even including tax. So if you're bowling on a budget, try it if you're not don't lol read more

"Where do you want to go for your birthday this year?" It's a question I don't dwell on much, as I tend to stick to a few favorite places--especially with the pinch of inflation these days. My wife wasn't too surprised when my answer was to have lunch at Pho Empire in Irving, followed by dessert at Creamistry. I fell in love with Creamistry the moment a friend introduced me to it a few months ago. The ice cream is indulgent, rich, beautifully presented, and fun to watch as it's made instantly before your eyes using liquid nitrogen. I recommend all their flavors, especially the sorbets. I haven't tried their oat milk options or shakes yet, but if they're even half as good as the ice cream, you can't go wrong. Yes, they can be a bit slow, some options are overly sweet, and it's pricey--but this place is an absolute must-try, even if only for special occasions. read more

Cool concept but very overpriced for a meh/not so good ice cream flavor and consistency

Finally found a nice ice cream option! I was originally skeptical to try based on the mixed reviews but overall pleased that I gave them a chance. Very flavorful and not super sweet. The cup didn't look like much but it ended up being quite a bit. Service was nice as well. read more

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This was a fun place to eat some ice cream on a hot day. The coffee ice cream had a strong coffee taste that a coffee lover would really appreciate. I think there were too many Oreos added in the mix and overpowered the ice cream. The brownie bites were chewy and soft. Overall the ice cream was good and I recommend you try one of the premade creations to get more for your money if your someone that likes a lot of toppings in your ice cream. read more

Creamistry - Regular Coffee with Oreos and brownie bites - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

The ice creams okay, but the staff is even worse. We had some girl who was incapable of basic human interaction and stood on her phone when we first came in. She handed me a wonderful looking ice cream but it was quite messy. There was chocolate running down the side and it got all over my hands. It's also quite expensive. Not an absolute must go but an okay last resort. read more

People wouldn't let us order kept saying that it was 15 mins til close even though it says they are open til 12. When we were walking out the door they said so glad those b***h** left. Over all very unprofessional and I think they need to seriously rethink who works there. read more

This review would be 5 stars but management or WHOEVER runs this establishment really needs to be reviewed. Today is February 22nd, 2022 It is 9 p.m and Citlali (the ONLY employee) has been working here since 5:25 p.m. I just would like to preface that nothing from this review is her (Citlali's) fault. She is the ONLY employee and no management was there. She had to prepare ice cream for 11 ppl at once BY HERSELF by the time I arrived. 1: since nobody was there it was clear the menu and items were running out as 7 items were crossed off the menu 2: the BATHROOM was horrendous. Now Bc she was unable to ever seem to leave the kitchen the bathroom seemed to progressively get worse and worse. This was the end result . The toilet was basically unusable and the floor was COVERED in sticky piss. I really hope this wasn't the only bathroom in the establishment Bc imagine working a whole store by yourself, needing a bathroom break and finding it at this point. Unbelievable. 3: the fact that me and several people were willing to help her at her shift seeing how overwhelming it was says something about how this company values their employees, either she needs a raise or to save herself and leave. I don't ever see myself giving my money to this establishment if this is what they put their resources towards. All in all by the time I got my order (30 minutes later) it was very good and I enjoyed my product but it wasn't as enjoyable as it should've been Bc someone was literally suffering Do better. read more

Creamistry - Floor with pee - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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First time here and everything was great! Quick service and the employees are super kinda and patient. I will definitely come back and visit plus recommend to others......, read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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Don't not come to this place!!!! Is there a way to give no stars???? We've been here about 4 times over the past few months - it's been worse each time - the "teenagers" running this place have no idea what they are doing - 4 or 5 competent workers should be able to run this place - there were crumbs everywhere - the bathroom was beyond scary - 3 regular ice creams took 45 minutes and that was with several orders in front of us bailing and leaving or asking for a refund - when we finally got our order it tasted off - I'm concerned that the workers here could be so negligent that they could be making people sick - avoid this place - hopefully it will close soon permanently read more

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Does Creamistry care about its employees? From the reviews it seems like a good establishment, but when I came in there was only one employee left to do all of the work. I asked him what was wrong because he was visibly upset and he said that the employees from the night before left the store a mess and he has had to clean the store by himself all while catering to all of the customers AND making the ice cream. That's not right. The poor guy shouldn't have to do all of that because management won't whip their employees in shape(for lack of better terms). As a business owner myself, this is bad business. How you treat your employees is a direct reflection of work ethic and ultimately profits. Management at this location needs a HUGE upgrade, wheres the leadership? read more

Would have given a higher rating but nope. The place has a great location and beautiful inside. The issue: 1: No greeting from the team working there and simply stare at you and keep going. There wasn't even a line! 2: Being in such a great location, why are they wearing sweats? Like they borrowed their grown brothers sweats. 3: The place is a hot mess! The one of three machines was being used and ingredients everywhere. Zoom into the picture and you can see which 1/3 machines is being used. 4: Ice cream is over priced for the service. In my opinion there needs to be a more stern management present to make sure the service is provided. I don't mind paying top dollar when the service is right. read more

Creamistry - Dirty Area! Not even busy... - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Dirty and sticky mess. Not sure the mixers have been wiped down in weeks. Counter tops and floors were awful. The team consisted of 3 blind guys leading 3 blind guys as none of them knew what was going on. No signs posted saying what they don't have which was a lot. My daughter went through 2 selections before hitting on a 3rd and it turns out they didn't have everything for the 3rd. This certainly doesn't get close the experiences we had at the Frisco store. read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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This Creamistry location is problematic. My husband and I went last night, the first time since before the pandemic started, and it was really disappointing. First, let me begin by saying I work in a fast-paced, customer facing role in my own profession, so I am more than happy to give grace and space when it comes to businesses who are swamped with customers and having to fulfill orders in a quick manner while people are looking on and waiting. That being said, it was incredibly busy. The store was jam-packed full of people. I am not sure of what their occupancy was, but it had to have been really close to capacity. It was chaotic, confusing and uncomfortable. When you walked in, you had no idea where the line started. Customers were standing around and you would have to ask another customer where the line began. To add more of an obstacle to the already limited space in the store, there are 3 large, empty liquid nitrogen tanks taking up space where people could be more safely spaced. I get the idea of having 1 empty tank for display, but 3 empty tanks just sitting there looks like they are waiting to be picked up and they don't have space in their back of house. It's a bad look. While there are social distancing circles on the floor, those are completely disregarded by customers. They look shopworn, like they've been there for a long time and they are really raggedy. Even for non-COVID times, I'd say the density of people in the store was a lot. A few customers were wearing masks, but I'd say 80% of them were mask-less, which is even more incentive to safely space people apart. My recommendation to this Creamistry would be to have 1 or even 2 employees work the door and the line to ensure that the place 1.) Doesn't become so packed with people that it is alarming and 2.) That people are clearly oriented to where the line begins. When we placed our orders, there was no place to wait but by the door smooshed in by the large nitrogen tanks, so I took it upon myself to direct people who had just walked in to direct them to the beginning of the line. That is how chaotic and disorganized this felt. I think by having employees work the door and line, you'll find that people have a better overall experience. We do this at my job as well and it greatly enhances the quality of the interaction. People will gladly wait when you communicate what is going on. They could even have iPads to take people's order in line while they wait. It's really that simple. Now onto the actual order we placed. My husband ordered a large- he got a small (he was charged for the small as well as we found out on the receipt) but maybe if it wasn't so chaotic in the store there would have been better communication. The ice cream itself it great! Creamy and rich! The toppings however and the execution of the order is poor. I got the Strawberry Bond and the cheesecake bites were lackluster, like maybe they had been left in the fridge too long and there was no strawberry sundae drizzle on my ice cream like the picture indicated. Only half the staff cared to wear a mask and they all looked like they showed up spur-of-the moment in their street clothes, you know like hoodies and things you really shouldn't wear when preparing food (hello drawstrings). Not the look you want when people are working with food. The area behind the counter was messy and disorganized and the waiting area was dirty. I noticed some of the color transitioning LED lights were out and it was just all around cringe. The pint freezer was storing some random boxes not pints and everything looked like it had been not well-maintained. I would implore the owners of this place to go wait in the disorganized chaos and experience it from the customer perspective and ask yourself if this is really what you want to give your customers? Creamistry is a great idea and I know it's capable of being so much better. I had been to the (I guess now closed) locations on Greenville Ave and in Southlake and had great experiences there. Our experience at this one was just awful all the way around and the only reason I even give it 2 stars is because the ice cream itself is delicious and there is potential to turn things around. I believe in Creamistry as I know it can be awesome- but this location does not show the idea the care it needs. Sure, you'll have lines of people for a while, but eventually people will get turned off by the disappointment. read more

Was out in Addison for dinner at a Lao/Thai spot and we wanted something sweet. Looked for open spots nearby (9pm) and found Creamistry. Neither of us had been before. It was a Friday night and neither of us had actually ever been to this area either! There were tons of other restaurants! I parked in the garage and had to go all the way to 3! Ok, so the line at Creamistry was long. A few patrons walked out bc they were told it would be about 30 mins to get their orders. There were 3 people in all working, 1 on register other 2 making treats although it seemed like only 1 person was. We were instantly mesmerized by the way the ice cream were made! But our ohs and ahs were short lived. The young lady taking our order was very disengaged. Told me it would take 30 mins for our ice cream- it seemed like more to discourage me from ordering- not apologizing for the wait. I like to mention to new places I try that I've never been there to see if they are helpful or suggest any must try... again this young lady clearly did not give a s$&t. I ordered. My girlfriend ordered. We opted to wait outside bc it was a beautiful spring night, not too cool- warm with a breeze! Besides, it was muggy as heck inside the shop. After 20 mins I decided to go check on my ice cream bc the inside was completely dead. I see a cup sitting on the counter, but can't tell if it's mine, they do not stick the sticker on the cup to identify it. I didn't want to just touch it if it wasn't mine. The gentleman was in the back cleaning, and the gals were cleaning etc too. The gals both saw me standing there but didn't even ask if I had a question. I finally asked once I felt like I wasn't disrupting what they had going on. Yes in fact it was mine (whipped cream all melted from sitting there so long but whatever). Now I really didn't think it was mine bc my gfs wasn't up there either. And as I mentioned, they were all cleaning etc not in the middle of making my gfs so I really was confused. I asked about my friends and they never made it, had no clue what happened to it etc... so he made hers. I have to say the work area was really messy/ dirty... to their defense, they were BUSY!!! However, I believe in cleaning as I go so I was just a little grossed out. Not enough to make me not eat my damn near $10 ice cream concoction though lol I had the coffee something and my gf had the s'mores. We both concluded the creations itself were not worth that amount of money. The concept and how they make the ice cream is fun! However the dismal and disengaged staff make me not ever wanna come back. The s'mores was literally chocolate ice cream, graham crackers pieces, marshmallows, chocolate sauce and whipped cream. $8?!? No thanks. If the staff was nicer and more engaging I definitely would have added it to the treat places I have when in the area. read more

Creamistry - Super Cool! - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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Finally tried this place with my friends on a Saturday night. There were 5-6 people (all looked really young, maybe teens) working behind the counter. It didn't really look clean as they were all wearing dirty hoodies, but they were at least nice. Some of them were just standing there, while the rest were actually working. It was really awkward. The ice cream was medicore. I understand that you are paying for the experience and the liquid nitrogen, but come on? If you're paying $8 for a regular sized ice cream, then at least have it a little bit bigger and filled. Since I checked in on Yelp, I was rewarded (1) free topping and I got the cheesecake bites. 3/5 stars and I'm being generous. I don't get the hype and I won't be coming back... read more

Creamistry - S'mores - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Walked in at 10:45pm (they close at 12) and the girl stated they were only serving smoothies. I could the girls laughing in the back looking at the girl lying to our faces. Not even a scoop of basic vanilla ic cream? Its sad people are too lazy to work an honest job these days and close at scheduled time. read more

first time trying Creamistry was in Houston, Tx Not sure why but this time it was just bleh~ I got the Thai Tea flavored Ice cream I thought they would have Mochi out of all those toppings but they didn't so I just got plain Thai Tea no toppings. Their prices are pretty high We got 2 small cups with no toppings on either and the total was around $10. My friend got Birthday Cake and she enjoyed it I enjoyed mine too but for some reason mine melted sooo fast! Mine became literal thai TEA while my friend's was still in a ice cream shape form not sure if thai tea just has a different ingredient that makes it melt faster or whoever made mine didn't freeze it enough. It is really really creamy and thick. You do have an option of choosing from whole milk or non dairy milk base. Their concept is cute and creative. I think we are just mainly paying for the Liquid Nitrogen. read more

Please remember we are not only paying for over priced ice cream, we are also paying for an experience. Rude service and music blaring when we arrived. No one wanted to take our order. My daughter mistakenly took the wrong order and they refused to give us the right order. When we complained to them they asked us to sit outside, we waited while everyone else got their order. I then knocked on the window after 10 min and they asked me to delete the photo I took before they gave me my purchase. Worst experience. Ice cream was delicious! read more

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THE BEST ICE CREAM EVERRRRRR!!!! We came here on a whim and almost decided to go somewhere else, I'm sooooo happy we came here instead. This was the best sweet treat I've ever had. The creamy soft texture was so comforting. The whip cream was perfect! The salted caramel complimented the desert so well. My mouth literally 0rgAsmed. I wish I lived closer I'd become a regular! read more

Creamistry - Sea Salt Caramel - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

Great change of pace to take a kiddo. The Cookie Monster was a hit with my munchkin and I dug the affogatos ( :

Terribly disappointed. Ordered a Green Matcha shake. It had a very bitter aftertaste and tasted like burnt rubber. The person who prepared it said it was supposed to taste that way. Did not offer to check the drink, or replace it. I went to this location years ago with a large group, and at the time, everyone liked what they ordered. This time, with a party of six, the quality just wasn't the same. read more

I loved this concept. It was fun to watch them make the ice cream, even though the crew didn't look too excited about being there. I can understand though, because it was busy so they were probably tired. They have a lot of flavors and options for custom creations but also have options that have been pre created. The flavor I had was really good. i for birthday cake as my base flavor. I loved it and this was a consensus from my friends. read more

Creamistry - Birthday cake with brownie bites and chocolate syrup - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

I don't know how Creamistry makes their ice cream so ridiculously smooth and delicious, but it's seriously the best ice cream I've had in my life. Yes, it's expensive, but I think it's 100% worth it. The nice thing about liquid nitrogen ice cream is that you can customize it completely. You first start by choosing an ice cream base. If you're not lactose intolerant or worried about the calories, I'd highly recommend the signature premium base. Then, you choose your ice cream flavor and mix-ins/toppings. I usually go with nutella flavored ice cream with strawberries and oreos mixed in. The thing that makes Creamistry a step above the rest is the texture of their ice cream. It is so incredibly smooth and almost has the texture of butter. Plus, the ice cream is not overly sweet, and I like that they can make nutella-flavored ice cream. Since my first visit, I have been back a bunch of times and have gotten a full order for myself. Sorry guys, I don't share when it comes to Creamistry! read more

Creamistry - nutella with strawberry & oreo mix-ins. Definitely a generous portion! - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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This is trash! I paid $8 for an item that is shown on display only to get less because they were out of waffles so they decided to use a different ingredient hoping I wouldn't notice. It what bothers me the most is the $8 dollar price tag of a small little dipping cup of ice cream that you can literally finish off in two spoonfuls. And not only that it took them 10mins just to make that. I would never ever ever come here again this was pure Robbery and false advertising. I asked for a regular and that's a regular? What's a small? read more

Creamistry - False advertising - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

For the last couple of weeks, I have been contemplating what to say in this review. It's like writing a referral letter for Jesus Christ--like when something is flawless, what do you say? For starters, CREAMISTRY serves up butter. Well its ice cream of course but its smooth--smoother than LL Cool J trying to slide in your DM. Some may call it a stretch but I am confident in saying that this is the BEST ICE CREAM IVE EVER HAD IN MY LIFE!!! Opening week, I went 3 times and they are far from being cheap. Easily spent $30 on ice cream in 3 days. I even got Mikhael W on this place. She doubted me but who's laughing now? Probably the owners of Creamistry... all the way to the bank. Endless toppings, mind-blowing flavors, and just a downright cool concept. Skip the shake option and go with the Creation options (in my opinion the nitro shakes don't offer the best value). Check in for a free topping and try to avoid going on Saturday afternoons---long lines and ZERO parking. Expect to see way more check-ins from me at this place!! read more

Creamistry - Creamistry store front. Just west of Lazy Dog. - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas

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I was hankering for some ice cream after eating a big meal at the restaurant next door. My gf and I walked in, and the clerk was with another person who was on their phone leaning on the bar and we didn't get greeted or even a "we will be right with you" No eye contact was made from the person behind the bar. Bathroom was out of order and the place was dark as well. Kinda bummed out because it looks cool online. They also had no waffle cones, and there were a few flavors not available, with "not available" marketed over the laminated menu. Reason for 2 stars and not 1 is because the nitrogen cooling the ice cream was pretty cool. read more

Found this place after having dinner. The place is very clean and neatly kept. There was only two girls working but they managed to serve the crowd in a timely manner. The ice cream is extremely creamy and not too sweet! A little expensive though. I will be back to try other items! :) read more

I went for their grand opening yesterday and there was about an hour wait to get some free ice cream. The location is perfect because it's in Addison right next to all of the other restaurants and bars. That area definitely needed a dessert place too. I had heard about this place so I was excited that we finally got a location in Dallas! The concept is pretty cool. You pick your base first then the flavor of your ice cream and lastly you can add any toppings you'd like. I thought it was cool that for the base they had healthier options such as organic cream or coconut based cream. I think those two options are a dollar more though, but it's perfect if you're allergic to certain things. I got the regular cream with birthday cake ice flavor and strawberries as my topping. The cool part about the whole thing is that they make it fresh right infront of you! So you know you're not paying for just ice cream sitting in a tub. It is a little pricey so I wouldn't say it's like an everyday spot but definitely check it out! The quality is great and it's a cool concept. read more

Creamistry - Ice Cream & Frozen Yogurt Near Me - Dallas, Texas