We have used Janice's service 19 times since April 2021 to take care of our cats when we are…read moretraveling. They are reliable and treat our cats well. We have video monitors in our home and we watch their visits sometimes. They talk to the cats and brush them and generally treat our pets as we would treat them ourselves. We usually pay them in advance using Zelle although they have other payment arrangements. They refill the water fountain and the automatic cat feeder and cleaned the litter box before we bought a Litter Robot. They are familiar with this machine and know how to change the catch bag in the tray. One of our cats requires a medication and they take care of that as well. We used to live less than 1/4 mile from their home but in April 2023, we moved to Des Moines, WA. That was still within their coverage area so they continue to help us. Very satisfied.

The initial services in 2017 were very good. However I did not reuse the service anytime in the…read morenear future..and had reached out in 2022 via email to ask to pick up my house key. I was advised they were out of town and it would have to be another day. I had neglected to re-communicate anything for a couple of years..my mistake. I did reach out today March 17th 2024..asking to pick up my house key and was advised it was discarded..after 5 years they apparently, (what I can assume because of no future reservations) discarded keys and just threw it away. I had no call to advise this was happening or email to let me know. I do not really think this is the best way to do business even with someone who only used your service once. Please rethink your practices..especially when you have a key to someone's residence. Thank you

Update: The owner called me the next day after noticing my review and showed the concern I had…read moreexpected, which I really appreciate. This was my big dog's first time at a groomer, so I'm sure he wasn't easy to manage. I had no intention of returning, but they later messaged me to say my dogs are no longer welcome -- which I think speaks for itself. Honestly, their pettiness deserves 1-2 stars, but I promised 3 (even though they were pushing for 5), I'll leave it at 3. I've since found another groomer who is more experienced with large dogs. Original review: We've been bringing our small dog here for a long time and always had good experiences. Recently, however, we brought in both our small and large dog. After the appointment, both developed razor burns and red dots -- the larger one badly enough to need a vet visit. I paid $200 (175 + 25 tip) for the visit, and I was disappointed that even their sanitary trim wasn't done right. When I let the groomer know, the only response was "Ok," which initially felt dismissive.

Our double doodle is an handful but they always treated with respect and comes home with such great…read morecut! can't recommend them enough.

I definitely have to say this place is everything I expected it to be. The gentleman that checked…read moreus in that morning was very friendly, and very helpful with are questions. In addition we are able to see the kennel that our dog was going into. The whole place was very clean and kept up for a kennel. very friendly staff, and when we picked up our dog of course our dog was happy to see s but the check-in and check-out was very smooth, everything that they advertised we got. I like the fact that they give you the opportunity to give your dog a bath. We opted out of this, but it was nice that it was offered to us. My sister-in-law owns a kennel and I have to say that I am very impressed with this place, and their customer service. I definitely would recommend this place for anybody because these people actually care about animals, and their business.

The boarding conditions seemed okay. There's a large shed for the dogs and a lot of barking. The…read moreowner didn't offer to let me see the conditions so that was my first warning sign. I didn't say anything but I'll take the blame for that, although I wish she would have showed me where my dogs were staying. Anyway, I left my dogs there with doubt but I was hoping for the best when I came back. Four days and three nights later I was horrified when I picked up my dogs. Both dogs smelled awful and one of the dogs seemed to have lost weight. They both showed signs of crying and they were not their usual self. I immediately took my dog out to poop and rather all that came out was blood. The dogs were both very desperate for water. Nothing about the conditions of my dogs suggests to me that I should board there again and I don't recommend them for anyone else.

I needed to board my dog back in September and had heard about Creekside. I decided to call and no…read moreone answered. I tried calling for a week probably over 20 times. I sent multiple emails and even Facebook messages. Still no one had reached out to me. I finally decided to comment on their daily posts on Facebook saying that I had been trying to reach out and then finally someone had called me back. The women said that they were understaffed due to sickness that week and that's why they didn't answer the phones. I decided to send her there for 4 nights because we were out of town and when I picked her up she seemed fine. I will be out of town this weekend for a trip and needed somewhere to board here again, so I called to see if I could get here in and again, no answer. I have called this company MANY MANY times and not one time have they answered. They still are doing daily updates on Facebook though. I do not recommend this place and I really do now know how they get their business since they don't answer phones, emails or Facebook messages. I tried to give another chance but this is just bad bad business.

This place is horrible. If you care about your dog find anywhere else. The staff does not care or…read morelove dogs. This is our second time doing a weekend overnight and they never fed him, gave us all his food back. We watch the staff rip my dogs collar off his neck to get him for pick and we heard him talking about our dog not listening. I was hoping to pick him up Sunday before 5 and they told me they would call me back. I left a text and voicemail and I got nothing back. They seemed extremely understaff and poorly staffed. We will never be back and I'm on here to warn other dog parents about this place.

The pandemic raised hell with our pet sitters. We lost all of our regulars except for CCC. While we…read moredidn't need service this time around, we are in a situation where we may have to leave town on a moment's notice. Ann was the one person who offered to go out of her way to help us if needed. We had a geriatric diabetic cat who needed an extra level of care. The times we did use CCC, things went off without a hitch. Really appreciated the humanity.

My 11 yr. old dog, Daisy, was recently diagnosed with Cushing's Syndrome, which was making her have…read moreto urinate frequently. I had a trip planned and so I called Creekside Critter Care. I can't say enough about Creekside Critter Care. I had no worries at all while I was gone, as Jennifer came to my house and took excellent care of my pup and gave me frequent updates to how she was doing. This is a top-notch business and I highly recommend theire services. I would give them 10 stars and will definitely be calling them again the next time I go away on vacatiom

If I could rate this business higher, I would!…read more We hired Alesia at Purrfect Pet Sitters a couple years ago to care for our elderly cat with a myriad of health issues and needing meds. She took such great care of Scamper years ago, that we hired her to care for our other cat while we went out of the country for 3 weeks. She administered meds and fluids, made sure she had plenty of water and food and cleaned the litter box. Alesia and Angie (her assistant) sent us pictures so we knew Hunter was well cared for. We also had a house sitter at the time and there were some things Alesia thought were amiss. She contacted us and let us know what was going on and we had to let our house sitter go. She is a highly ethical person who went above and beyond what we had hired her for. I can't say enough. I would trust my pet and my home with Alesia and her assistant Angie anytime. I am grateful to have found such a loving, kind and compassionate person to care for my pets. I know they are in the best of hands when I am gone.

The family at Purrfect Pet Services are truly one of a kind!!! I couldn't ask for better care for…read moremy elderly cat while I had to leave town for a few days. It wasn't easy leaving her behind but I found some comfort in knowing she was in good hands!! I will definitely use them again soon!

They took care of my cats really well for over two weeks of my trip. The shelter was kept clean and…read morenice. Super friendly and explains all the things you are curious about cat boarding with them. I would recommend this if you need cat boarding. Call months ahead for reservation. They are usually booked for long holidays.

We've used In Good Hands a couple of times now for our longer vacations and it has always been a…read morefantastic experience!!! Such good piece of mind knowing our kitties are getting love and attention while we are away in an awesome facility! Highly recommend!!!!!

Dr. Beachy and his staff have been our "go to" vet for almost 30 years. His humor is similar to…read moremine (which might be a little off-putting to some), but he CARES and develops a relationship with all of his patients and their owners. The staff knows my pets by name and are exactly who you expect to work in this field. Compassionate and caring because really, anytime outside of a routine checkup, this can be a stressful place to come for both two and four legged creatures. I kind of owe the man, anyway. Once upon a time, while picking up my Golden Retriever to put on the exam table, my pup lifted his head up quickly and broke the doc's nose. Sure we can laugh about it now... Go there. You will be glad that you did.

My dog was seen here 2 weeks ago due to randomly not being able to stand up. Dr waffle poorly…read moreassessed our dog, not even sending her home with pain medication the first time. We had to come back the next day due to our dog getting worse. Then over the next week we called the office multiple times trying to update Dr waffle asking about next options and our concerns being "written down and passed onto her" but we never got a phone call back. Our dog ended up passing and we are still waiting on a return call from them... please take your dogs somewhere better. They might actually survive. I used to recommend this vet to everyone I knew. I regret this 100%.

We looked at several pet sitting services when we moved to Puyallup, but Heather, owner and…read moreoperator of It's a Paws Life, was by far my favorite. She clearly has a passion for animals, evident in the way she interacts with every pet, and her past experience. From the first time we met and she came to our home to familiarize herself with our pets and their routines and medications, I was impressed with her attention to detail and her ability to connect with our animals. Every day she comes to care for them we receive an update text and picture of each one, assuring us that she has eyes on everyone and they're all doing well! It's such a relief to leave for vacation knowing that our fur babies are in such loving and capable hands. Heather administers medications, keeps an eye on any changes in behavior or bodily functions, and is a joy to work with. If you're looking for someone to care for your pets and love them like you do, It's a Paws Life is where your search will end!

Heather is very professional, and most importantly, loves dogs! I'm super paranoid about having…read morejust anyone look after my fur baby when I can't, and from the moment we met, it just felt right. She is very organized and responds very quickly to requests. I highly recommend It's a Paws Life!

Staff is always super welcoming, and takes great care of our pup!! I've boarded, done doggy…read moredaycare, and done grooming here and no complaints!! Staff was always great at getting us in for last minute care too!

We love bringing our dog here , she has been coming here since 2021 . They have had a couple of…read moregroomers leave , which were my dogs prior groomers . So now have been looking for a new groomer for her. All that we have tried have been good , but not how we love to see her (how they use to groom her) we will be trying a new groomer today ! Hopefully she is the one The only reason for one less star, is bc I still haven't found the right groomer for her here just yet