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    Services - Crazy AC Guy

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    Ask the Community - Crazy AC Guy

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    People searched for Heating & Air Conditioning/HVAC 3,014 times last month within 25 miles of this business.

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    Billy's Heat & Air Conditioning

    Billy's Heat & Air Conditioning

    (2 reviews)

    I contacted Billy's Heat and Air via Gree's contractor referral on their site. When i called he…read morementioned that he no longer installs Gree systems but would be happy to come out for $75 to see what the issue was - no mention to whether this would be applied to the final invoice, it parts were approved. The result was a bad board within the indoor unit that he quoted at $220 installed, for which I gave him the ok to order. I didn't hear from him for several days so I inquired on the status. No response. I did my own research and found the part for about $100 less than quoted and decided to order myself (as I'd just replaced a board on another unit on our property, from another mfr that the part was covered under warranty). I messaged Billy to let him know I'd be installing the part myself, and the reply with a Thumbs Up emoji. Overall, a nice guy but not the most responsive and it seems like, in the end, he was just up for the easy $75 fee and not gaining another customer. Would I recommend ? NO. SIDE NOTE: He has no Google Business listing, no website and no BBB rating.

    I've dealt with numerous contractors, including HVAC contractors for close to70 years. Billy Ward…read moreand his team of Chris, Keith and LJ are the absolute best and easiest I have ever dealt with. They are extremely experienced and know their trade. If you need HVAC service or a complete system changed-out you will not find a better HVC contractor in the Dallas/Plano North Texas area. And I'll bet you'll be very pleased with the price. It's a sure thing Billy's price will beat all the competition. This review is an honest and factual evaluation of Billy's Heating & Air Conditioning. Bob & Suzy Crews - Plano, TX

    Rescue Air and Plumbing - #RescueAirPlumbing

    Rescue Air and Plumbing

    (596 reviews)

    Northeast Dallas

    I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

    I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

    Crazy AC Guy - hvac - Updated May 2026

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