Steve and his team are amazing to work with and bring expertise and peace of mind during the worst…read morecase scenarios. They are professional, responsive, and extremely knowledgeable. 5 stars! 10/10!

I was recommended to Neptune Restoration after a pipe burst in my home that flooded my living room…read more The guys were quick and sufficient. He even got my area rug dry cleaned. I would definitely recommend this company.

Hired this company multiple times. First was a couple years ago, I had them come in to clean my…read morecouch because I have 6 dogs and watch dogs for a living so, it gets stinky in here. They took the smell out of my couches SO EASILY. Even with the fact that the couches were completely different materials and they removed stains as well!! We then hired them for mold services. First, they removed the mold from a wall in our back room, I started breathing easier immediately following the removal. They then removed mold from our living room and it turned out to be less than we thought!! Only thing I don't like with the company is they don't put plastic over insulation after the wall is cut out. I had a lot of insulation falling onto my floor after the work was done. But I just taped trash bags over it :). Thanks for all the hard work you and your team put in. I can comfortably live in my own home now after a 3 year battle of health issues from mold :)

Inlet Services provided prompt and professional services that met my expectations from requesting a…read morequote all the way thru payment. I felt the job performed was done at a competitive price. The technicians performed the exact services I requested.

They scheduled and came out to assess the problem, but as far as I can tell, they never followed…read morethrough with a proposal and did not respond to several calls. It was a waste of my time. If they could not do the work, they should state that directly.

Excellent professional staff that gave us a thorough estimate before starting work and actually had…read morea master plumber come out and make recommendation after the initial evaluation was done due to the higher cost than expected initially very thorough, professional and legitimate business and staff kept everything clean while doing a extensive mainline clean out for us

My sewage line had ruptured, we called the plumber out and they said they couldnt come out until…read morethe waste was cleaned up. Water damage solutions responded immediately! They were very friendly and quoted us fairly and accurately. They were incredible flexible with our timeline and gave me a military discount due to our financial situation. They worked fast and kept me updated at every turn and thoroughly explained every step. When there was an issue they came right back out and cleaned it up no questions asked. Would highly recommend this company.

A stressful situation was made better by this company. I woke up to a leak in my son's room and…read morehad some water damage in the ceiling. Our plumber is a really good guy and recommended Water Damage Solutions saying they were fair people and the best at what they do. He was right! They came out pretty quickly and were very professional, helpful, and had some great advice. My situation turned out to be not as bad as we originally thought and they helped me dry up the water and didn't wind up charging me. They could have easily taken advantage of the situation as I had no clue what was going on in my attic. They went above and beyond what I would expect most companies do during an assessment. I hope to never need them again but would highly recommend them should you find yourself needing their services.

I strongly recommend this company! Jacob of universal came by to my house today to perform an air…read moreduct cleaning and sanitation. Professional and very friendly, He did an excellent job!

Hired, set appointment, was told I would be sent a contract. Received nothing. Contacted them…read moreagain. Still nothing after a week. Called and cancelled appointment. Not chasing contractors anymore.

Tried calling during plumbing emergency with old pipes I had. Receptionist lady said they didn't…read moreservice my type of system and hung up with out letting me explain

"We woke up to a leak from an upstairs toilet that then leaked into ceiling of downstairs'…read morebathroom. Not something you want to find on a Friday morning at 7am. Contacted Roto-Rooter and received a call back right at 8am saying they could have someone here in 30-45 min. Austin showed up and was able to determine what the issue was and make the repair very quickly. He also had someone come out with thermal camera to determine extent of damage to flooring and ceiling and advise on it. We could not be happier with the outstanding care and service that Austin and Robert provided. "

Came out to my house within an hour, cleared the toilet stoppage within the hour. They were a…read moresecondnd opinion and did NOT go through my roof. Thank you, Dennis!

Called Roto-Rooter to look at a leaking upstairs shower drain. He Eyeballed the drain and where the…read morewater leaked in the kitchen below. $1200 quote. He returned three days later and opened the ceiling. Saw some mold and the UPSELLING began. After three days of disrupting, energy sucking drying equipment, I requested that they remove the stuff they wanted to leave for an additional two days. The plumber returned, looked at the area and requested that I cut holes in the HVAC ducting so that he can access the leaking drain. At this point I had, had enough and repaired the drain without cutting holes in the HVAC and it took 1.3 hours and $11.00. After a $1500.00 down payment for the drying they are now sweating me for an additional $500+ less than a week after invoicing me. Won't use them again because they just try to milk you and your insurance. Plus, $1200 to install a shower drain? They SUCK!

Call United Restoration first and always for any work, and if you pick any other restoration…read morecompany....Good Luck... you will need it. Call United Restoration and make sure they send out Lawton !!! United Restoration turned my kitchen nightmare into a dream kitchen!! They were OUTSTANDING during the entire process. If you have USAA just call United Restoration. Lawton did a fantastic job walking me through the claim process, provided recommendations during demolition and rebuilding and expertly managed all of the trades (electrical, dry wall, plumbing, construction, painting, floor team, mitigation...). Lawton's thoroughness and attention to detail prevented any rework or mistakes. Our renovation was not simple - we removed the sub floor, removed a wall, all new flooring downstairs, extensive electrical work and got pre-existing issues up to code, rerouted plumbing, new counters, cabinets, ripped out a sliding glass, put in French door, side lights, a coffee bar and bourbon bar, all new appliances. Not to mention all the scheduling of City inspectors.

United Restoration is best seen as a company that is honest, hardworking, dependable, and fair…read morepriced. Our family has always went with them for our renovation and repair needs. They don't pressure and exaggerate the price /problem just to lock in a sale. Clay Simmons has created a resource for homeowners that is built on integrity and good morals.

Easily one of the best experiences I've had with a contractor. Rob was easy to talk and gave…read morestraightforward answers about what was needed and what wasn't, while Tristan and his team went above and beyond to make sure everything was taken care of to a high degree of quality.

Rob came and gave my wife and I a thorough inspection of our crawlspace. He provided us with…read morequality photos of what our crawlspace looked like and gave us two options to pursue. We're still gathering quotes, but I definitely appreciated Rob not pressuring us to make a decision right then!