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    Crawford Pest Control

    5.0 (1 review)
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    2 years ago

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    Terminix

    Terminix

    (41 reviews)

    Mandarin

    Starting off: Corporate was great. Got someone in America each time, all women who were very…read morepolite. However, the first person I spoke to at corporate, some guy, put my appointment on the wrong day that caused this whole mess. My main concern here is the local office... They were contacted twice about an appointment they were supposed to attend (but was mischeduled; this is not their fault) and neither time did they recontact corporate office like they were supposed to, nor did they contact me like they were told to. Put a bad taste in my mouth. If this is how they treat potential customers and their corporate office, I don't want to get involved with them.

    we never had a problem with pest control, but the rodent removal was not good they way over charged…read moreus, communication with them was almost non existent. They have outsourced there account payable to overseas, you cannot talk to a human that works from terminix and the online sites they give you do not work. I get past due notice every week that says I have not payed my bill and am going to be turned over to delinquent collections. I have a copy of my canceled check and my bank has a copy of when Terminix cashed it and what account they deposited it in but I cannot speak or communicate with a Terminix representative so I am looking forward to an English speaking human to ask me for a payment that I have made. Don't do business that have a poor online communication system and outsource communication issues. No I am not happy

    Kill A Bug - Ants

    Kill A Bug

    (1 review)

    Westside

    Cannot ask for a more professional and quality pest control service. It isn't your typical…read morecorporate or large scale company that comes in a waves around a spray wand of bug spray for 30 minutes and charges you $200 a trip. This local business provides QUALITY service for a great price. They put in the effort to ensure all your needs are met and then some. Don't hesitate, absolutely call Kill A Bug to take care of your pest control issues. Jeff came to my property mainly for a roach infestation for a home I was about to move in to. He spent 3 hours going through every nook and cranny in the kitchen, bathrooms, and throughout the house with the chemicals and even used a pressurized steam technique to drive out and kill the bugs. He was willing to move around the kitchen appliances to get behind inside them as he was able to. He also spent over an hour on the exterior of the house knocking down wasp nests and taking care of all ant issues throughout the yard. Absolutely the best pest service I have ever used and I've done business with quite a few companies in the past. Highly recommend to anyone looking for pest control services in Jacksonville, from the minor simple upkeep to the in depth extermination of a major issue. You will not be disappointed.

    From the owner: Owner/Service Provider each service 30 years in Pest Control Termite Control Rodent Control Humane…read moreWildlife Trapping and Removal Wildlife and Rodent Exclusion/ Proofing Service Insect Proofing for your Home or Business Bedbug Elimination Mosquito Control Yellow Jacket and Feral Honey Bee Elimination German Roach Elimination Vehicle Fumigation for Roaches Bedbugs Mites Fleas Ants

    Available Pest Control

    Available Pest Control

    (7 reviews)

    Northside

    Love this place! Top quality service while being on time everytime. Shannon Hill really knows his…read morestuff! These guys are super professional and solved all my issues in no time. I would recommend them to anyone who just needs a reliable team of people that care.

    I have been using Available Pest Control for one year. They came recommended by a family member of…read morethe owner. Danilo was my technician and he always did a great job. Recently, I had an issue with pests. It was about 40 days into my quarterly visit which was 'May 31st. I called the office and informed them but the scheduler couldn't get me in until August 2nd. (Mind you I called the 2nd week of July.) I was informed to call back the next week to see if there was a cancellation, which I did the following week, but they only had something one day sooner. During this initial conversation, I explained to the scheduler that since I wasn't due for my quarterly service and that since I had seen pests, would I get a free re-treat service which is their policy written on the invoice. She needed to look into it. I didn't hear anything else from them until they called to confirm my appt a couple of days before it. When I called back to confirm, I again mentioned the free re-treat and had to explain "their policy" written on the invoice. The scheduler said she would talk to management and call me back. She calls back a few minutes later and stated management said I would still have to pay, even though this was NOT my quarterly appt. and they would not follow their own policy. I explained to the scheduler that I called weeks ago for an appt. because of a problem and she stated she explained that to them. I told her I've never had any issues with this company and was confused to why they wouldn't follow their own policy! She didn't know, told me she gave them all of this information, but was frustrated and said she would talk to management again, call me back, and also cancelled my appt. for the 2nd. This was on August 1st. Needless to say, it's almost a week later and no one has contacted me and I guess this is how they value their customers. Shame on them! Don't have a written policy if you're not going to follow it! Management could have at least called and explained why. I have recommended them to other co-workers but never again. Please beware!! Update: Today Marilyn, who is the scheduler, called me after hearing about the Yelp review. She was very apologetic about how she handled my situation and took ownership for her actions. She made things right with me and made sure I was ok and happy with the new outcome. I am actually very happy with the outcome and will continue to use Available Pest Control.

    Crawford Pest Control - pest_control - Updated May 2026

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