Great selection, staff knows all products available and very helpful…read more Good quality products

I'm from out of town. They didn't have what I was looking for but we're super helpful directing me…read moreto alternatives. Gabriel was great. Thanks.

The clerks are very knowledgeable and very helpful! Love how they explain everything to you. They…read morealso don't rush you when you are trying to decide on something.

The folks at Cosmic Vapor Lounge, are not only knowledable, the prices are not only fair, but…read morethey've gone the extra mile every time I've visited. They will willingly research anything and have the real discussion you'd live to have. A lot of vape shops have a sense of "prey on the ignorant" which directly goes against the idea that vaping is a safer alternative to smoking... It's too easy to grab a pack of smokes on every corner. The customer service I've experienced on multiple occasions at Cosmic Vapor Lounge - has made me feel more than comfortable - I've found my home shop!

Went to see if they had a discounted Elf Bars. I've been thinking of switching from disposable to a…read moremod to save money in the long run. Viv walked me through all the options, helped me find a good fit for me, walked me through the whole process of setting it up. And even set it up for me to use! They were very knowledgeable and were not super pushy with their sales approach. Will definitely recommend to friends in the area?

Great experience! Didn't catch their names, but she had pretty curly hair and the tall guy was…read morewearing a beanie lol they were very pleasant and helped me choose a great flavor!!! Keep up the great service!

Locally owned shop by a hardworking and very knowledgeable guy. He may not be an over-the-top,…read moreoutgoing extrovert but he knows his stuff. I've had a couple leaky vapes until meeting him. He explained exactly why a vape can leak and how to prevent it and I've not had a leak since. Also FYI- it shouldn't surprise anyone that prices at a store are going to be higher than online. At a store we get a person helping us, a shop to walk into and browse, and lots of things to look at and talk about. But all of this costs money. So buy local and support local business - All my business is going here.

I read the reviews for this place and decided to head in and check it out. You can see for…read moreyourself the character of the owner joe when you get in. He's the guy you do want to talk to when buying your gear. Disregard the people calling their bad day this guys bad day.

They have sold my friend two sets of terp pearls which have exploded within seconds of being heated…read moreup - the manager would not honor giving a replacement and was rude to my friend do not buy from here

I purchased an expired product and am frustrated because I can't replace it (at my own expense)…read moreuntil tomorrow. I have shopped there several times the last few months and have been really happy with everyone in the store and their products.

Abysmal customer service. Tested out the matcha flum, the flavor was wrong - I know because this is…read moremy go to and I've had one this exact off flavor before and it was horrible from start to end. I let them know the flavor was defective, they said I could not switch brands. Selected another flum product and they told me I could purchase it and refused to let me exchange it. None of this made sense, why say I can't switch brands and then not allow me to exchange within the brand. I would love a follow up from management. The employees were distracted, speaking to each other not helping me, they need better training on how to provide adequate customer service.

Ive had nothing but good to amazing experiences. Personally Ive known them to be polite, if not…read morekind. Theyre able to answer my questions with confidence even if its something as simple as me asking for a recommendation cuz Im indecisive asf. They typically have a decent variety of vapes, especially with some of the more well known, enjoyed, and reliable brands and types. Its a couple, maybe barely over a few, dollars more spendy than some other vape stores nearby, but honestly I think its worth the convenience (personally) because I live close by, and the environment is clean, light, and more positive than other vape stores nearby that are a bit more gloomy, or just has someone who doesnt sound as positive. Theyre not over the top peppy, but they greet you like its a pleasure to see you rather than just another interruption or somethin. I think I had one faulty vape from them a few years ago, but not since. And they let me trade it in back then, although had me take a hit inside for a while afterwards to make sure it works before leaving (I dont do that anymore just to clarify)