This time of year if you're visiting Salem Massachusetts, we definitely want to give this place a…read moretry for breakfast. Everything is delicious here. The problem is there's no offstreet pocket so you gotta get there early but it's worth the trip and it's worth the weight. Enjoy your trip to Salem, Massachusetts and enjoy the ugly mug.

I came here on a Tuesday afternoon for lunch. The space is beautiful, adorned with adorable…read morecrocheted eggs and bacon. Our server was prompt and helpful, and our meal came out quickly. I had the vegetarian egg sandwich, which came with a side of sweet potato home fries. The sandwich was delicious and well seasoned on a crispy English muffin. The home fries were good but definitely a bit less to my taste. They didn't quite have the crunchiness I was hoping for and were pretty soft, though well cooked. I enjoyed my meal here and will probably come back!

Went here for breakfast since we were staying in the hotel. My friend ordered a latte and it was a…read morebit dark in color and was very bitter. We overheard another lady complaining about hers as well. So the latte is definitely not very good. Other than that everything was good. Our server was friendly. The breakfast was good. My sausage was actually great and the breakfast potatoes were crispy. Everyone in my group enjoyed what they had. We ate dinner there later that night and it was pretty good. The curry could have used a bit more flavor but it wasn't bad. Very beautiful restaurant with a large painted portrait of Nathaniel Hawthorne.

Menu options weee good as we enjoyed numerous items except the Braised Short Rib It was very tough,…read morenot tender. Additionally, our server Emily was the absolute worst. Didn't take our order for 30 minutes after being seated and when we told her we had somewhere to be in a hour, she cautioned us that she can't guarantee that the kitchen can get the food out on time, in which the food came out on good time. She never came to pick up appetizers plates or even check on us to refill drinks until dinner was almost over. We saw her hanging out much of the time talking with co-workers

This was easily my favorite breakfast and coffee we had on our trip. The latte with cold foam was…read moredelicious. I also enjoyed the simple yet hearty meal we had before embarking on our tour of Salem. Our server Raviel was fantastic and recommended everything we ordered. I also loved the homey vibe and would love to return on future trips to Salem.

This place was slightly overhyped. However the clam chowder was the STAR of the show!…read more The sandwiches were okay, the place was SO packed, like bumping elbows with everyone. But service was fantastic and overall good!

Service was great. Went when they first opened at 8. During peak season it gets super busy to know…read morethat going into it! Hash was great 4/5 - potatoes are heavily seasoned. Banana bread 4/5, iced crème brûlée latte 5/5, waffle 3.5/5. Vibes are great, very chill inside even though it might be madness outside. We went here in October!!

I've been here a few times. The first time was in 2021 and a few times recently…read more I usually get the drinks here, especially warm drinks and a quick bite but their food that I've seen looks delicious. The London fog is one of my favorites and they make this taste so good. If you like London fogs and chai teas I would go here. I'm not sure of the coffee bc I hate coffee but there were a lot of coffee drinkers there. The staff is always very friendly when we come by and the place is clean, cute and cozy. Will come back!!

So good. Cute ambiance, great service. Tasty lattes. And baked goods worth the walk. (This was the…read moreclosest thing we could find to "Dazzles Bakery" from the Janet Evonovich novels.

We came here to escape the rainy downpour and warm up a bit with some goodies - A & J King Artisan…read moreBakers was the right choice! It was lively bustling atmosphere inside. Service was friendly and prompt. It looked like food is served from another window and drinks are ready at the end of the counter. Looking at the display of treats, so many things looked so good! But as we can't try them all in one visit, we ordered two of the Citrus Blueberry Corn Slices and two Sticky Bun Lattes (iced and hot). Those corn slices I can write home about. Or better yet, post about it on Yelp! They were moist and not crumbly, the blueberries added an extra pop of juicy flavor and paired so well. It was the perfect snack. The Sticky Bun Lattes were a great warm up for the opposing grey rain sky. Sweet hot caffeine, is there anything better?

Came for brunch while on vacation and definitely not disappointed. The portions are huge. I had…read morelobster cake benny and husband had pastrami hash and eggs. Both dishes were excellent. He got a cinnamon toast crunch martini that was out is this world and I got a Salem Bloody Mary and holy cow best bloody I've ever had. Highly recommend this place. All around nice place great food, drinks and service. Wish I had discovered it sooner.

Great spot for breakfast! Food is great, service was quick and cocktails were excellent! The Staff…read morewere very kind and attentive. Space is small but does not feel cramped.

The chicken crepe was delicious! The chicken itself was a little bland, but overall the crepe was…read morereally good. The bagel was soft and had a generous amount of cream cheese filling. But the smoothies stole the show! The peach smoothie tasted like pure peach puree, it was so good that I didn't even care that I was suffering through brain freeze. The strawberry smoothie was just as delicious and tasted fresh and natural, without that artificial flavor you sometimes get from smoothies. The smoothies were easily the highlight of the meal. 10/10 -- I'd come back just for those!

What a cool and tasty coffee shop…read more We had the Ham and Cheese and Bacon Pastry. Both were delicious. We also enjoyed the Chai Latte and Carmel Macchiato. Both were delicious and flavorful. The service was prompt and quick. No complaints! The ambiance is what you would guess for Salem, MA.

It's a neat historic hotel with a GREAT location. We had 5 in our group with a double queen room…read moreand they brought up the roll bed and extra towels before we had barely opened the suitcases. The room was nice, no complaints. I loved the lemonade in the lobby. Bonus: free parking. Here's the kicker... I accidentally made the reservation for the day prior, so we didn't have one when we got there (we were on a 10 night trip in 5 different hotels so things got scrambled). To make a long story short they found us a mostly comparable room and credited the charges for the previous vacant night. That's pretty amazing and basically saved this working-class family's vacation from being a downer.

My family stayed here in May 2024, and overall, we had a wonderful experience. Unfortunately, our…read moreexperience with the nighttime employee was a significant exception. The individual working the nighttime shift was consistently rude, harsh, and unprofessional in the way they interacted with guests. I witnessed them speaking loudly, yelling at people, and using inappropriate language. Their overall demeanor made the environment uncomfortable and did not reflect the level of customer service I would expect from this establishment. I had originally planned to return this May because we enjoyed our previous stay so much. However, I was disappointed to discover that this individual is still working there. When I called to ask about room availability and rates for weekends in May, the conversation was extremely frustrating. I asked whether the property was booked every weekend in May. I was asked which dates, and I explained that I was interested in the weekends throughout May rather than one specific date. I was told that they could not look at the entire month at once. I explained that I understood and was simply asking about the weekends in May. I had also just been on the website, which instructed me to call to check availability. Instead of assisting me, the employee became increasingly short with me and repeatedly demanded specific dates in a raised voice. I finally said, "Well, you're a lot of help, aren't you?" The response was, "Yeah," followed by the employee hanging up on me. I understand that employees may be busy and that availability inquiries can take time, but there is no reason for a guest to be spoken to in that manner. Hanging up on a potential returning customer was particularly disappointing. I had every intention of coming back because of how much my family enjoyed our stay in 2024. Unfortunately, this interaction has made me reconsider returning. I hope management will take this feedback seriously and address the customer-service concerns surrounding the nighttime employee.

Visited in Dec 2025, Absolutely loved this little diner and i always think back to it. We had…read moreissues finding parking at first and I came in to ask and not only did the people working help direct me but the others eating also offered to help! The hospitality was so incredible I felt so welcomed and at home here. The food was delicious and portions were big!! I loved the amazing home-y feel we got here and would love to return someday, everyone was amazing, plenty of space to sit and eat.

Great breakfast and wonderful service! Typical diner environment. The portions are large and…read moreeverything is tasty. Mary, our waitress, was the best. I kidded with my friends that I should take Mary home with me and she'd definitely get my life in order.

If you're navigating the beautiful chaos of "tourist trap central" while in Salem, MA, do yourself…read morea favor and skip the overhyped, crowded "Ugly Mug Diner" down the street. Fountain Place Restaurant is just a few blocks away and had zero line. It's definitely got the "tourist trap price" as we walked away spending a little over $100 for a breakfast for three after tax and tip--but honestly, for the quality, the location and speed of service, it felt worth the splurge. The food was well-seasoned and not super greasy (which is usually the typical "diner food" struggle). We went all in on a spread: the Big Breakfast with a pancake, a savory crepe, the hash grilled cheese, a blueberry muffin, and a side slice of French toast. Everything was so good that our group of three actually finished it all! Skip the french toast and go for the pancake. This spot has that classic, cozy vibe without the "greasy spoon" after-feel. If you want a delicious, reliable meal away from the massive lines, this is your spot!

I really wanted to like this place. It has a cute atmosphere, and the waitstaff were nice enough…read more We went during a very busy time, so we only saw our server a couple of times, but I can give them some grace on that. When a restaurant is slammed, I understand that service can be stretched thin. Unfortunately, the food was another story. I ordered a scramble with feta, tomato, black olives, and shrimp, and it was incredibly disappointing. I honestly didn't think you could go wrong with that combination, but something about the feta tasted really strange and made the whole dish unpleasant. Then came the raisin toast. Again, something that seems pretty hard to mess up. It arrived cold and unbuttered. Finally, I ordered a fruit cup, which consisted of a few pieces of honeydew and cantaloupe. That was it, very sad in my opinion. If you're looking for a good breakfast, I'd go somewhere else unless you're really out of options. They did seat us quickly but then had to wait 35 minutes for a rather simple breakfast.