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    Crate & Barrel

    3.7 (42 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Austin B.

    Stopped here a bit ago to add stuff to our registry and let me say everyone that works here is so friendly and knowledgeable when it comes to set ups for kitchen tables and so many other things. The staff helped take out plate and napkins and would even place them on various tables to show us what it may look like when we have our own set at the house. The prices for some stuff is rather expensive and you can find a better price for them online because there is always sales on their website (told by the workers themselves). They have almost everything you can think of when it comes to kitchen and living rooms and basically any other room. They have some real nice knife sets and pots and pan sets as well. Prices are rather high but you definitely get what you pay for when it comes to crate and barrel so I'll allow it. Overall a nice location with over the top friendly staff. Definitely will be buying more stuff here again in the future!

    OMG! In LOVE with my new wine glasses!!!! Out with the old in with the new! :)))))
    Wen S.

    Bought my dresser here and I'm anxiously waiting for it to be delivered. Love love love this store... wait did I mentioned that I love this store! I decided to redo my entire life, new furniture, new everything.... Just to bring in my 2024 with positive aura, good stuff, and positive vibes, if you're looking for quality home goods then this is your place for sure! Bought my plates here a few yrs ago and that I'm keeping. Found these modern talking piece of wine glass that are square... taking myself away from the traditional round glass wear! Can't wait to toast to my new place with these beauties as I wash the sun rise on my beautiful balcony!!! Stop by if in the area... :))))

    Mark M.

    A very nice showroom that has lots of indoor and outdoor furniture. They actually have two floors. I really liked their outdoor furniture they have displayed in main , including outdoors. Staff was very friendly. I didn't like their bedroom furniture; it seemed overpriced and a bit too simplistic.

    Betsy S.

    They are following Covid regulations so that's good. In fact there is sanitizer near the escalator and they ask you to space yourself 3 steps apart! They have a nice choice of furniture for the home and other assorted items. We were looking at the headboards for my daughter's room but didn't find anything. It's fun to look around as well. I always like to look at the clearance items because you never know what you can find there!

    Exterior shot
    Rabia J.

    I've always liked Crate & Barrel. This location is one of the best with customer service. As soon as you walk in and want something specific, they assist you right away with walking you to the area the product is in. So one of my really good friends recently got married in November. And she needed to get a few more things for her new house, and we shopped and looked at the options here. It's a multilevel store and has a ton of inventory. I like their online offerings as well, but in store you can tell the finishing of products a lot more. I love the clean/sleek silhouette of dinnerware and serving dishes etc. They also have furniture (sofas, tables, chairs etc)for home in this location. As well as holiday decor and set up throughout the store. Any home furnishings etc needed, Crate & Barrel always has great product.~

    Store front
    Bernadette A.

    It's time to update my kitchen so I stopped in to browse and get ideas. This store is well organized and has great displays. Everything is simple to find and the employees are all very friendly and helpful.

    Flowers
    Nola F.

    I enjoy browsing and shopping at this store because of the unique selection they have. They're always changing their products and I like that. It keeps things exciting when you browse the store. I was looking for a container to hold purses and found several nice ones to choose from. This is great because I looked another stores and could not even find one that I liked. It seems like they have something for every room in your home. Even the outdoors. Their employees are really experts in their field and are ready to help. I was also impressed because I bought a set of dishes here several years ago but one of them chipped recently. I was able to buy just one dish and replace the one that was damaged at home. This store is a joy the shopping because it is always clean and bright and just a fun place to be.

    Large choice
    Oliver H.

    I shoppe here in a regular basis because they do have a large choice of qfurniture and decorative items. I came today to retrieve invoices from items purchased years ago, and Heather was very helpful. GREAT customer service! Thanks guys

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    27 days ago

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    3 months ago

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    26 days ago

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    5 years ago

    Joanne is super amazing. She ran around the store three times to find me the matching set I needed.

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    Page 1 of 2

    Ask the Community - Crate & Barrel

    Review Highlights - Crate & Barrel

    I was in the Boca Town Center Crate and Barrel on 1/22/22 and was very fortunate to have a wonderful associate by the name of Patricia P help me.

    Mentioned in 4 reviews

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    Our Boat House

    Our Boat House

    3.4(29 reviews)
    9.3 mi
    $$

    I purchased a couch and a leather chair from this business. They specialize in very professionally…read moremade slip covered couches that look fantastic with very good quality fabrics and furniture. Looking online, almost no one had white/cream colored slip-covered couches, though they seem to be shown in every magazine. I wanted a breezy look but good quality. I nearly made the dreadful mistake of buying from "Restoration Hardware" but upon checking their reviews - I found their reviews to be shockingly horrible - with complaints bordering on fraud. I was then worried about buying online. Thankfully, I found these people online. They are located in Florida but you can find them online with helpful photos, and they deliver. This outfit had only one review that I could find here, and a few on their site I believe. What convinced me was the very personal service: there are only a couple of people who you will deal with - it is NOT a huge corporation with representatives distanced from their product line.; it is a local business and everyone there knows what they are talking about to the smallest of details. They even helped me pick the couch accepting cell phone photos of my living room to aid in helping me make a choice. They even extended the sale price for me while I was making my decision about the fabric choice. Also, the manufacturers of the furniture can be looked up and one can see that they are reputable. I cannot begin to express how satisfied I am. It is really hard to make a decision about furniture online, so personal service and quality is crucial. The couch is just outstanding...folks the quality is incomparable. Thick, quality fabric, beautifully and durably sewn and a nice tight fit - but not so tight that it will rip when you take the slip-cover off. The couch itself SOLID! The weight alone will convince you of that. The leather chair is exactly as described and just beautiful. They also really helped with the color which wasn't easy to decide from online pictures of the leather color choices. They will send you fabric samples for the slip covers for the couches and chairs - which of course made it SOOO much easier. Service was absolutely impeccable - very detail oriented, and the delivery was very professional - even put the cover on, which they didn't need to do as it was quite simple. Don't spend you money anywhere else. If you have seen those pictures of those beautiful white slip covered chairs and couches (or other colors), and you wondered where to get that - look no further than here. I never give my email out publicly, but if you suffered over decisions like I did over what furniture to plunk down your hard-earned money on, and you want to be sure, you can talk to me at lamusto@hotmail.com Laurel M.

    i ordered over $40,000 worth or product. beds ,chairs, chaise loungers, rugs, cabinets., pendants…read more i notified upon delivery karen the owner the slipcovers to the beds did not fit. too much fabric photos were sent. she will not resolve the problem and im stuck with having to put out more money of my own to fix the issues . i have bar stools rattan pulling apart, cabinet shelves warped, cabinet doors wont latch pendants too large for the island in kitchen and gold paint peeling off them as well. i have a wood table ordered in dec. still not recd. put a charge back to her on my credit card only few days before my 6 month time period was to expire. turns out table was never ordered. had to chase month of march , april and now may only to be told it will arrive every month delayed one month after another. turns out it was never ordered.!!! she never intended on producing the table. to find out what she acutally intended on doing was attempting to apply my money i pd for the table for bogus shp charges that she was not transparent about and sent an invoice for a bogus amount that reflected none of the specific items ordered either. just a bogus one $ amt invoice. who knows where tht number came from ?? i told her my table purchase was for the table and nothing else. it was purchased in full pmt dec 18. told march delivery approx first to second week. here it is may now. no table. she wants to use my table money to pay for bogus shp costs when she will not reconcile with me and find resolution to fix the defective products i have recd. . she has stuck with me with defective products. all listed above in this memo review. she banters in long text messages and will not offer one bit of resolve for any thing. nothing. she has threatened me as well . beware of buying from her. she operates out of her house. is currently in some legal battle with her sister in law that also has to do with her business apparently. she shared this with me direclty on a call months ago. i have delayed sending these reviews out in hopes she would get the slip covers fixed so they fit properly and or replaced. along with other defective items. i have a hot mess left to deal with as she provides zero customer service. also adding to this the table that i still dont have and have done a charge back on my credit card so i dont lose this money. she nor anyone on website bothered to notify of further delays regarding this table. i had to chase the issue down each month. only to be told it would delay another month. with no window time frame. just a month to month . not acceptable in my book. she will not apply my funds she has recd for a table never delivered to whatever she chooses outside of the table itself. the game as i see it : she was trying to push the time frame into me not being able to dispute the charge. , going past 6 months. as it is i was just a few days prior to that time frame expiring on me! she never ordered the table. only invoiced me for it . thats the truth of the matter here. using it to cover expenses for other things outside of what i actually pd for and did not receive. its deceiving , underhanded and dishonest as i see it in my opinion. she never produced actual shp costs from the respective companies. only sent a lump sum invoice number she pulled out of a hat. i asked for option of two resolutions. have defective itmes picked up. and retd and cashiers ck to me for what i paid. as i cant trust once she would pick them up. id be out the money as well. or have the issues fixed. repaired. , the slipcovers refit or remade to fit the beds properly. she will do neither. has not attempted for over 2 months to reach out. do anything for me for resolve of any kind as well! only did she start in may 4 bantering and threatening me on text messages when i told her i was doing a charge back for the table never recd. my credit card company has issued a credit and i have sent in a detailed form concerning this. its really bad what i have epxerienced here overall. she has done nothing but invoice and collect money. she does not back up customer satisfaction on any level whatsoever. if product is damaged. defective or ill fitting its customers problem. and she does nothing. she can banter in texting. exhausting for me. i told her the issues. offered two acceptable resolutions. yet she offers nothing. and goes silent at this point. she did threaten me however in the course of here texts. and i was very very clear the table not recd will be a charge back to her and has nothing to do with anything else. i see clearly now all she did was collect more money from me in dec and held it in her account for whatever she wanted . not going to happen. i got the dispute it in time thank god

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    Our Boat House
    Our Boat House
    Our Boat House

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    Crate & Barrel - homedecor - Updated May 2026

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