1. Crane Transportation Company

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Tucson, AZ

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Crane Transportation Company

3.0 (2 reviews)

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13 years ago

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Shuttle Tucson

Shuttle Tucson

5.0(3 reviews)
3.1 mi•Terra Del Sol

Talk about excellent customer service. I called to ask about transportation to Phoenix airport…read more After getting the information, Steve suggested I call another company since I didn't need private transportation. In the future if I ever need private shuttle service I know who to call. Thank you Steve!!!

I was going to be stuck in Phoenix after a long plane ride. I was trying to get to the Tucson…read moreAirport where I had a ride to get to my final destination. I called several companies, including the Groome Shuttle people. I couldn't get the info I needed for the shuttle and tried to book online without success. I then called three different Groome shuttle phone numbers only I kept getting the same recording in a loop, so I couldn't talk to a person to help me find out why I kept getting "no service" when I knew they went to Tucson. Then I found Steve! He was so generous with his time, and as someone else was paying for my ride, I couldn't use him at that time. When I explained my situation, he got through to Groome and I was able to get a ticket, only because of him! That is stellar customer service for someone who wasn't able to be a customer. However, I am now planning to get picked up by Steve with my parents and get door-to-door service to the Phoenix airport. I am looking forward to meeting Steve and getting driven in his Suburban since the three of us will have a fair amount of luggage!

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Shuttle Tucson
Shuttle Tucson

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Groome Transportation

Groome Transportation

2.2(62 reviews)
2.0 mi•Duffy

No issues here! I needed a ride from Tucson to the Phoenix airport (PHX) and was able to easily…read morereserve a ride a couple of days in advance online. Rather than selecting your own departure time, Groome assigns you a departure time based on your flight departure, allowing for plenty of extra buffer time. If you're the type of person that does not like to spend any extra time waiting for a ride or in the airport, Groome may not be the best for you as they dropped me a good two hours in advance of my flight departure. That being said, if you like having a chance to visit the airport lounge or grab a bite to eat at the terminal, Groome could be perfect for you. I arrived to the pick up spot about 10 minutes before my scheduled departure time and ended up waiting until about 15 minutes or so after the scheduled time. They do have a primitive trailer with air conditioning to escape the Arizona heat. Take note that they have multiple rides every single day so the van already at the pick up spot may not be your ride. Be sure to check with the driver before getting in. When the van finally arrived, they checked everyone in and made sure to do a final head count before departing. The van itself was fairly spacious and comfortable. About an hour and a half later, we were at the airport! Overall, no complaints. I would do this again.

I have used the Groome shuttle to PHX from Tucson about 6 times in the last 15 years, most recently…read morelast weekend. They are incredibly punctual - our driver on the return trip waited until the exact second they were supposed to depart the terminals. I have had one case where we returned late, but that was because there was a serious accident on I-10 and the driver had no choice but to take a detour around Casa Grande. Most of the drivers have been exceedingly friendly and polite, but I've had one or two that have been a bit "gruff", hence the 4-star rating. If you take a shuttle between PHX and TUS you will likely save time and money over taking a short flight, but that stretch of I-10 can have brutal traffic issues. Delays can happen.

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Groome Transportation
Groome Transportation - "Commercial Vehicles Right Lane Only" posted

"Commercial Vehicles Right Lane Only" posted

Groome Transportation - This is the location at Phoenix Sky Harbor Airport

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This is the location at Phoenix Sky Harbor Airport

Crane Transportation Company - transport - Updated October 2026

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