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The Rubino OB/GYN Group

The Rubino OB/GYN Group

2.1(82 reviews)
1.3 mi

I was referred to this practice by my kidney specialist, who I trust greatly, and I'm looking…read moreforward to my upcoming appointment with Dr. Audrey Romero. However, I did want to share my experience as a new patient when calling the office. The automated system indicated that new patients were being accepted, which was encouraging. Unfortunately, my interaction with the staff member (Genevieve) did not reflect the same welcoming tone. Her demeanor over the phone came across as dismissive and unwelcoming, which was disappointing, especially as someone calling for the first time regarding sensitive health concerns. As patients, we often reach out during vulnerable moments, and first impressions matter. I want to be clear that this review is not a reflection of Dr. Romero, as I have not yet had my visit and am hopeful for a positive experience. I simply believe that front desk interactions set the tone for patient care, and this is an area that could benefit from improvement. I am still looking forward to my appointment and appreciate the opportunity to share this feedback.

I recently moved and needed an obgyn closer to home . I saw this place and decided to give it a…read moretry, I had Dr. Marshall Pollack who was amazing very knowledgeable and great bedside manner , really thorough and puts his patients at ease. The front desk ladies are also lovely and very friendly . I never really wait very long here which is nice! Almost one year later and I'm still a patient there ! Highly recommend

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The Rubino OB/GYN Group
The Rubino OB/GYN Group
The Rubino OB/GYN Group

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Crane Stephen E, MD - obgyn - Updated May 2026

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