Lockout ,keys left in car arrived faster then expected, driver unlocked car in 15 seconds that's…read moreright 15 seconds super great guy. I know who to call when I need emergency assistance. Thanks Andrometer I should mention it was July 3rd " holiday " WOW

"Bought" a new battery for me. This is an old battery, probably one he had at his house: 2016…read more Took advantage of me a woman stranded on the side of the road with no help besides them. WORST help! I DO NOT RECOMMEND EVER!

I had started my car in the morning, and then left the keys inside. The doors locked and the car…read morewas running w the keys locked inside. This service was quick to respond, communicative and professional. I highly recommend!!

From the owner: Offers emergency 24/7 roadside assistance, jump start services, tire change, fuel delivery, and…read morelockout services. Give us a call today! Hablamos Espanol!

Thank God for Bobby's Towing!…read more Due to an alternator gone bad, I found myself stuck on the side of I-4 in Port Orange Florida. Without even the ability to have flashers work on my car (due to no electrical) and an hour of phone calls with AAA to finally have them say; "we can't provide service for you tonight, you will have to wait until tomorrow morning..." I was scared and frustrated. One call to Bobby's and they had a true patriot at the scene. Ricky was not only experienced and knowledgeable but also a veteran who has served our country and it showed. I think he knew how nervous I was about being on the side of a busy highway at night without flashers and it being pitch black with cars whizzing by at 80 miles an hour. With all that said he was calm and professional. There weren't scare tactics, guilt trips of it being late on a Friday night or bad-mouthing of "other companies". None of it. No excuses, get the customer/vehicle home safely and go help the next person. THANK YOU RICKY and BOBBY'S TOWING!

Jaime was helpful from the very start GREAT SERVICE. Bobby came on time. Would recommend!!read more

I have to give them a 10 star rating. I called a roadside assistance via my insurance company. The…read morecalls started at 415 in the afternoon . After 7 attempted tries they called hooked towing. He came out , helped me 10x more than he should have. Towed me back to his shop, fixed the problem and didn't want payment. All I had almost no cash on me, he didn't care just wanted to make sure I was OK. I was on the side of the road till after 830 at night. I can't thank him enough for his service and gratitude. Its very rare to find someone of this caliber today. Thank you hooked towing

Needed jumps start fast responce and reliable very pro and on time driver very friendlyread more

They did my struts and alignment and were very fair with pricing and got it done in a timely…read morefashion. Doug, the owner is very nice and personable. My car is driving beautifully now and I will be using them for any future repairs to my vehicle

If you have an older BMW, apparently don't bother…read more I brought my 2001 BMW 330i to Mounts because I was looking for a nearby shop to handle work I didn't want to do myself, particularly safety-critical suspension work. I initially trusted the shop because a close friend and other locals had spoken well of it, and Chase was presented as their BMW specialist. Mounts was on my list purely because of proximity. I already had mechanics I trusted and would gladly have paid out of pocket to tow the car to one of them had I known how this experience would go. I had approximately $5,000 available through Affirm and was genuinely prepared to spend it to save myself the time and have the work handled professionally. I had damaged front brake caliper carrier bolts that needed extraction. I offered Chase the job and told him I'd also pay to have a complete front Lemförder suspension kit installed if he could get the bolts out. He never inspected the car, put it on a lift, or even asked to see the bolts. He immediately dismissed the work, said the repairs would cost more than the car was worth, and told me: "I only want work on newer stuff that's quick in and quick out. I don't want to work on 20 years of rust." He's entitled to decline work. What he's not entitled to is talking down to a potential customer and making assumptions about a vehicle and repair costs without even looking at it. Communication was another issue. Three separate people, including myself, independently contacted the shop about work. Each was told Chase was busy and would call back. None of us received a callback. When we followed up, the receptionist seemed surprised that he hadn't called. Eventually, I went to the shop in person to get an answer. What makes this especially disappointing is that I had previously referred a close friend to Chase for substantial BMW work, bringing approximately $5,000 in business to Mounts. Chase had serviced that friend's car exclusively before I became involved in its maintenance. I eventually taught my friend how to perform routine maintenance following BMW's ISTA procedures. Chase had quoted approximately $80 for an oil change, which we did ourselves for around $30. He had also quoted approximately $800 for plugs and coils, which we completed for less than half that amount. I understand BMW parts aren't cheap, but the difference was significant. More concerning, during my own inspections I found substantial timing-chain movement, a failed tensioner, and plastic debris from the tensioner in the oil pan and pickup. This was a potentially catastrophic issue on a vehicle Chase had previously serviced exclusively. I'm not a formally trained BMW technician, so finding something this serious that had apparently gone undiagnosed was particularly concerning. I cannot say what Chase knew or when he knew it, but it seriously undermined my confidence in his work. For comparison, Superior Automotive inspected my car, quoted $56 plus tax to extract the damaged carrier bolts, and completed the job. They later installed my complete front Lemförder suspension kit and performed an alignment for approximately $1,600. My car now drives better than it has in years. That's the kind of professional service I was looking for. Carlson's Auto Body has also provided me with a solid quote for other work. My issue isn't that Chase declined a repair. It's the dismissive attitude, lack of communication, and the concerns I've developed about the quality and value of the work being performed. The receptionist was pleasant, and my complaint is specifically about Chase. I was prepared to spend thousands at Mounts and had already referred thousands in business there. Chase's conduct cost the shop the opportunity for substantially more work and a potentially long-term customer. I won't be returning, and I won't be recommending Mounts to other BMW owners. If I owned this business, I'd want to know why my BMW specialist was turning away customers this way and why people who had trusted him were walking away questioning the service they'd received. I hope ownership looks into this and has a conversation with Chase.

Definitely wouldn't recommend this towing company. Very unprofessional. They were supposed to tow…read moremy vehicle last night and my insurance covers 100% roadside assistance. The driver called when he was getting close and said "my boss told me to tell you, you have to pay an extra $30." After I told him to tell his boss to take any additional fees up with my insurance company he said ok. Got off the phone and discovered the next day (today) the vehicle was never towed from the parking lot I left it in and was unattended overnight. 1. How do you try to get over for $30? 2. How do you not communicate at the minimum that you won't be towing the vehicle?

Maycol, Kerwin, and the other staff are great. I've gone to them four times on two different cars:…read morea Volvo XC60 and a VW Jetta. Excellent work, friendly service, good communication, no bs. Prices better than other places in the area. And they often get things done the same day. Like most auto shops, they have a waiting area with a few chairs to sit and work. Plugs available if you have a laptop. Can also walk to the strip mall next door in three minutes while waiting; many places there to sit, eat, and get groceries.

Dishonest Auto Repair Shop - Overcharged and Poor Communication…read more I had a frustrating experience with this auto repair shop. After the service, I asked for a receipt and was told it would be emailed. A day later, I still hadn't received anything, so I sent a follow-up email--no response. I had to drive all the way back just to get my receipt. When I finally got it, the receipt was vague and unprofessional. It didn't break down the cost of parts and labor--instead, everything was lumped together. They charged me $100 to replace an engine oil drain plug cap and "diagnose" the issue. I looked up the part on the dealership's website--it costs just $12. You do the math. This kind of lack of transparency and excessive pricing is unacceptable. I wouldn't trust them again. And I just realized the receipt had actually been created that same day ( the day I drove back)---meaning they didn't even prepare it after my service like they said. That's incredibly dishonest.

Five stars is not enough to give to my tow driver who showed up from Alba this past weekend to tow…read moremy vehicle. Brand new Lincoln died in my garage after only three months. Alba towing showed up and spent nearly three hours at my home trying to tow the vehicle out of my garage. Not the fault of the tow driver. We could not figure out how to put my new 2022 Corsair into towing mode. Lincoln completely changed the procedure for towing emergency use and my tow driver stood patiently by my side for nearly three hours as I was on the phone with Lincoln directly as well as two of their service techs who had no clue about the changes made to the vehicle that was preventing us from getting it into a mode to be towed. The Alba driver was extremely professional but even more, very patient and understanding. At one point, when he saw we might need to use dollies to get my vehicle out of my garage and that the opening was too tight, he went and sought out smaller dollies from one of his associates and returned back to my home to finish the job. At that point, I finally found out the method for putting my car into neutral tow and he was able to get it out of my garage without the dollies. There was so much confusion and back-and-forth conversation with various representatives and service technicians with no way to figure out how to move my vehicle. Throughout it all, my tow truck driver stayed with me. He never complained once. And to take it one step further, he came back a second time to finish a job he could have done the next business day -- but he felt that he wouldn't sleep if he didn't get the job done. I can't thank Alba enough for the service and overall level of patience and professionalism that was shown to me during a very aggravating ordeal. That visit to my home took up his entire day and away from other jobs. And even after the job was done, he made certain that he sent me photos of my vehicle to show that it arrived at its towed destination without any damage. This is a first-rate towing service with a great level of care for the customer.

Alba Towing was quick to respond, provided excellent communication and was super efficient and…read moreprofessional to deal with. I have a 2021 Porsche Cayenne that the battery was continually dying seconds after jumping, the knowledge of the representative was extensive and he was extremely patient and polite. My car was safely loaded and towed to the dealer. I would highly recommend them.

I recently took my Mercedes-Benz GLS 450 to Three Star Auto Service for brake pad and rotor…read morereplacement. Initially, I was hesitant to use a local repair shop since I had always relied on the Mercedes-Benz service center for all my maintenance. However, after doing some research, I decided to give Three Star Auto Service a try, and I'm glad I did! DJ is an outstanding mechanic who truly knows his craft. Not only did he do an excellent job with the brake service, but he also identified and resolved a road force balancing issue that was causing vibrations in my vehicle--all at no additional cost. The owner is equally impressive, very customer-focused, accommodating, and genuinely committed to customer satisfaction. They went above and beyond to address all my concerns and requests. If you're looking for honest, reliable, and high-quality service for your vehicle, I highly recommend Three Star Auto Service. They've definitely earned my trust and future business!

The most precious thing about them is their honesty and professionalism!…read more My car broke down and was towed to Three Star on Monday night. DJ called me on Tuesday, immediately put my repair on their busy schedule, and fixed my car in a much shorter time than I expected--wow! When DJ left me a message saying my car was done, I had to call back twice to confirm because it felt too good to be true. This team is incredibly helpful, kind, and professional. I was really stressed because of the car issues were affecting my work and budget, but Lou, DJ, and their team truly stepped in and helped me so much. I'm very grateful for their superb service!

Service was quick, as promised and even same day! Highly recommend their professionalism & fast…read moreservice!

From the owner: Reliable and Prompt Service: We understand that being…read morestranded on the side of the road is stressful, which is why we prioritize prompt response times. Our team is available 24/7, ensuring that help is just a phone call away whenever you need it. Professional and Skilled Technicians: Our team consists of highly trained and certified towing professionals who are passionate about what they do. With years of experience under their belts, they possess the expertise to handle any towing situation with precision and care. Comprehensive Range of Services: Whether you need roadside assistance, jumpstarts, emergency lockout services, dealer transport, auto auction transport, or heavy hauling, we've got you covered. Our versatile fleet of towing vehicles can handle any job, big or small. Customer Satisfaction Guaranteed: We are dedicated to providing exceptional customer service and ensuring your complete satisfaction. Our friendly and knowledgeable staff will go above and beyond to address your concerns, answer your questions, and deliver top-notch service from start to finish