Thank God for Mr. Hook! Our car went over some metal on 287 S in Bridgewater and we ended up with…read moretwo blowouts. We called AAA. First they said they would be there in 30 minutes. Then they said they would be delayed until 7:00 PM. We initially called them at 3:00 PM. At 5:00 a tow truck driver was driving by and stopped us and asked us if we needed help. He towed us to our local service station in Morristown so we could drop the car off and then drove us home. Thank you again! Great service with a wonderful tow truck driver!

Wow! Mr. Hook Towing saved the day!…read more First, they picked up the phone right away and immediately asked important questions I hadn't thought about. After assessing the difficulty of the tow (a vehicle without keys, parked on a residential street in-between two other parked cars) they quoted a totally fair and reasonable price. Since, without keys, the vehicle couldn't be moved out of its parking spot in a traditional way, they actually found a neighbor to move their car so the tow truck could get behind our vehicle. This is an incredibly thorough and smart level of service. Once the vehicle was dropped off at its destination, Mr. Hook Towing sent photos to show exactly where it was parked. Then, ini minutes, I was able to pay over the phone and got an emailed receipt. Being that I was out of town when all this happened, you can imagine what a relief it was to receive such thoughtful, professional, and quality service. I'm so glad I called Mr. Hook Towing! They look a challenging situation and made it easy and stress-free. Thank you, thank you, thank you!

I have to give them a 10 star rating. I called a roadside assistance via my insurance company. The…read morecalls started at 415 in the afternoon . After 7 attempted tries they called hooked towing. He came out , helped me 10x more than he should have. Towed me back to his shop, fixed the problem and didn't want payment. All I had almost no cash on me, he didn't care just wanted to make sure I was OK. I was on the side of the road till after 830 at night. I can't thank him enough for his service and gratitude. Its very rare to find someone of this caliber today. Thank you hooked towing

Needed jumps start fast responce and reliable very pro and on time driver very friendlyread more

Service was quick, as promised and even same day! Highly recommend their professionalism & fast…read moreservice!

From the owner: Reliable and Prompt Service: We understand that being…read morestranded on the side of the road is stressful, which is why we prioritize prompt response times. Our team is available 24/7, ensuring that help is just a phone call away whenever you need it. Professional and Skilled Technicians: Our team consists of highly trained and certified towing professionals who are passionate about what they do. With years of experience under their belts, they possess the expertise to handle any towing situation with precision and care. Comprehensive Range of Services: Whether you need roadside assistance, jumpstarts, emergency lockout services, dealer transport, auto auction transport, or heavy hauling, we've got you covered. Our versatile fleet of towing vehicles can handle any job, big or small. Customer Satisfaction Guaranteed: We are dedicated to providing exceptional customer service and ensuring your complete satisfaction. Our friendly and knowledgeable staff will go above and beyond to address your concerns, answer your questions, and deliver top-notch service from start to finish

My parent got a flat tire in the middle of the night and I wasn't able to go get them. They were so…read moreamazing they got there within 30mins and brought my parents home safe!

I cannot recommend this company enough. I initially called for a tow, but they informed me that…read morethey could repair my damaged tire at my cars's location on Rt 130 North! They were prompt, arriving less than 30 minutes after I called, very professional, ​and the Tech did a phenomenal job in repairing my sons shredded tire, for a very reasonal price, lower than I expected. I also learned not only do they do tire repair/replacement, they also offer fuel delivery, jump starts, battery change, lockouts, towing provided by onsite expert mechanics I thanked him, and asked for his business card. I let him know how satisfied I was with his company's service. And although I hope I don't find myself in this precarious situation again, if I do I am DEFINITELY calling them for their help. They have gained my business, and I will recommend them to others who may need them!

AAA sent someone from this company to unlock my son's car. Immediately after the man left, my son…read morenoticed scratches in the area where the tool was inserted. GRAB Automotive Concepts denied responsibility. We have pictures and AAA was contacted within minutes of the man leaving. It doesn't take a genius to realize that the damage was caused by that event. My son called GRAB Automotive Concepts to talk to someone about it; the person promptly told him to have a nice day and hung up.

Both Andre and Rob were excellent service people and helped me first with my car battery jumpstart…read moreand then a battery replacement so I got their help two days in a row. They were friendly and efficient and I learned a lot about car batteries from them too. I appreciate the excellent customer service and would call upon them anytime for auto assistance. Thank goodness AAA has great experienced companies like Grab Automotive to help out their members!

Someone crashed into my car on a very busy street in NYC. It…read moreneeded to be towed to NJ. Not always an easy feat. David, the owner of the towing company, kept in touch with me the entire time we were figuring everything out. The car was put on a flat bed truck we got the car to the body shop in NJ. (About 1 1/2 hrs away. I totally recommend him. Penny

Came to jump my car on the side of the road, very reliable and fast service, highly recommendedread more

Worst towing company I've ever worked with. They hire out other companies without informing the…read morecustomer. The problem with that, is that the companies they hire have different contracts they'll ask you to sign upon picking up your vehicle, not disclosing that they have entirely different stipulations for towing! Road Runners contract for example, says you can have up to 100lbs of cargo in your vehicle, not to reach the window. However the company they used to tow my vehicle doesn't allow ANY cargo at all, which they did not tell me at any point. Only after they loaded my vehicle did I get an ominous phone call from the company informing me I owed them $200 extra. They claim it was the weight, which they had not even done at that point. When I told them this is changed his tune and said "well we don't allow any cargo at all. We aren't a moving company." I feel like I was tricked, and on top of that when they got to my destination threatened to impound my car if I didn't pay extra. The original quote they gave me was $1100, they then changed it to $1500. PLUS the extra 200 for a few of my belongings. They are crooks, not to be trusted (oh yes they can only be paid the extra in cash; not sus at all I'm sure.) and I will never ever recommend them to anyone.

From the owner: With decades of trusted experience, we are your source for fast and affordable towing. We offer 24…read moreHour Roadside Assistance, battery jump starts, flat tire, lock out, fuel delivery, emergency roadside services, vehicle winching, local and long distance towing. Not sure were you are located? "Send my location" on your phone and our team will receive you GPS location.