My car died in the center lane of the NJ Turnpike. I was lucky enough to get to the breakdown Lane and called the Turnpike's emergency number. They told me a tow truck would arrive within a half hour. And to my surprise, they really did arrive within half an hour. The driver, Frank, was polite and efficient. Shannon, in the office, was friendly and knowledgeable. As I am from out of State, I couldn't have asked for a better breakdown experience. Highly reccommend! read more

I got my car towed by Treat's Garage off the NJ turnpike. The tow driver Bill originally quoted me $170 but when I told him I wanted to go to another shop instead of Treat's he increased the price to $340. The tow to the other shop was just 8 miles from the turnpike and only 3 miles away from Treat's. He tried to scam me by doubling the price. I filed a complaint with NJ Consumer Affairs and Treat's agreed to the overcharge and I am now getting refunded. It's a shame to think about how many other customers they have done this to and gotten away with. Do not give them your business, go elsewhere! read more

Treat's Garage - Auto Repair Near Me - Windsor, New Jersey

They are only getting 1 star because it would not allow me to leave a review . This company is awful , unprofessional and deceitful . Our driver broke down on the side of the road for a battery issue and was offered a courtesy tow. Then after they jumped the truck was told he was being charged $750 which went to $802 to $1289 . The driver was not told this information and the last time I heard of courtesy someone will let you know what a charge will be before they do anything. The other part of this bait and switch company and the City of NJ is that on a restricted highway you can only use them, and we had roadside assistance as well. Shannon was awful to deal with very rude , unprofessional and said we were wasting her time. I had to reach out to our freight broker to let him know what was going on prior to payment and she then sent a tow driver out when I gave authorization for my card to make the payment increasing the payment to $1289. When I talked with the police officer that was kind and professional he said the driver had 10 hours he could have worked on the truck as well and was not provided that information. I will be filing a complaint with New Jersey Consumer Affairs. Yes, we had to take care of it and every person have their day . What you take advantage of people today can shut your whole company down tomorrow. We will take the loss this company was of no assistance and the people is just as road price gouging trucking companies and drivers . Warning if you are in NJ on a restricted highway with a minor repair try to get it done yourself within the time limit because this company is a RIP OFF !! read more

Thank you to Bill the flat bed driver who rescued us from the turnpike after we were in an accident. Big shout out to Shannon in the office. In our time of needing comfort, she had us smiling and laughing and her side kick Sammie, an English Bulldog, who was happy to see us and loved the attention. If ever needing assistance in central NJ Turnpike, you will not be disappointed. A must call. . read more

Adam and Shannon have been amazing to work with. They treated us like family and were honest. Thank you!

They rescued me from the turnpike when my car broke down. Couldn't have been more helpful. Thank you so much. read more

I was feeling very unlucky to need a tow until Brandon, of Treat's Garage picked me up from a precarious spot on 95 North. He was a very nice young man who put me at ease in a stressful situation. Once at Treat's, Penelope's mom (garage co-owner) hunted down a place that had the correct size tires for my car so I could enlist AAA to tow me there. She and her 2 dogs made me feel so at home that I am forever grateful! Thank you! Alison read more

It was a horrible experience with the whole ordeal taking 3 hours, on a cold dark evening sitting on the exit ramp of NJ turnpike exit 8A. Treat's Garage driver did not know the rules (or intentionally misguided), causing significant inconvenience! In speaking to the NJTA representative, the tow company is expected to tow to the nearest safe location. The driver denied the request to tow the car to my home, which is 1.6 miles (4 minutes) away from the stranded location or even a tire shop 2.3 miles away. Instead he stated that THEY HAVE TO tow it to their garage (Treat's garage), which was 15.4 miles (22 minutes) away!! He asked to then contact AAA to tow it again to any other preferred location. It is ridiculous and illogical to inconvenient the stranded traveler in such a way!! This just feels like a scam where knowing that Treat's garage provides repairs and tire replacement services, they want to unprofessionally generate more business!! And if the car owner doesn't get it repaired by them and doesn't get it towed out of their parking lot by 9:30am, then they charge $46!!! read more

GROSSLY UNPROFESSIONAL & UNETHICAL: Failed to perform their due diligence and wrongfully towed a vehicle under false pretenses. This likely implicated them in the THEFT of my vehicle. While I don't think their involvement was intentional, it = NEGLIGENT BUSINESS PRACTICES. They didn't even have the courtesy of contacting me about having possession of my vehicle - although they had my name and address. They essentially HID MY VEHICLE for 30+ days while it's whereabouts were being investigated. = LACK OF MORAL STANDARDS. When the vehicle was finally tracked down, their fees had grown to over $1,600! This was far more than I was willing to pay, especially since the vehicle had been "stolen" from me, and frankly more than it was worth. I really didn't even want to be bothered with pursuing legal action - but I had been wronged and I was not going to accept a personal loss. I contacted Shannon, the so-called "Boss", trying to find a reasonable solution. And, I graciously warned her that they "may" have liability, but I was not accusatory at all. I was shocked by Shannon's response... over-the-top HOSTILE, CRUDE, and downright ABUSIVE. She acted like a rabid beast - cornered. UNBELIEVABLE ...and my only request had been to get a few more days to negotiate a settlement with the responsible parties. (Lucky for them I did not have to pursue legal actions. I gotta say though, Shannon's behavior nearly provoked me to do so anyway.) read more

Treat's Garage - Photo by Kenny Eliason on Unsplash - Auto Repair Near Me - Windsor, New Jersey

didnt drop off on location given, when i finally got my car back it smelled like cigarettes

Save your money call someone else for a tow.( they tow your vehicle where they want to and you have no say ) Lady who works there not sure if she's the owner or an employee either way should be fired or fire herself has the ugliest, rudest attitude . Lucky I have to give 1 star and there's not an option for NO stars read more

I had a serious collision with a pothole/obstacle on the turnpike, Exit 9 on-ramp at midnight. First time dealing with a tow from the Turnpike. After realizing that my insurance roadside-assistance couldn't help me, I called Mackey/Treat's. They were there in 15 minutes. The driver was very helpful and the tow to their garage was reasonable. I knew I had 2 blown tires, and Treat's worked with me to find appropriate replacements. I got a call letting me know that my damage was much worse than just tires -- still no charge -- based on what they could see from the ground (not the lift). Initially, I was going to sell my vehicle (2004 Highlander) to Peddle.com for $1100. Shannon, front desk at Treat's, was super cool and charged me for only one night storage, even though the car was there was 4 days. The Peddle carrier didn't show the next day, fortunately, and I had second thoughts on selling, so I paid Treat's to provide an estimate on the damage just to know what I was dealing with. The estimate came to $3400. I cancelled the sale to Peddle and authorized the work to be done at Treat's -- used cars are extremely expensive right now, so it was worth it. Plus, I've owned the car for 12 years and trust it. The mechanic, Adam, was able to get the job done for $3000, and that's all I was billed. They even fetched the busted rims, axle, control arm, etc. out of the dumpster so that I could take a picture for insurance (see pics). They walked me through the problems, and couldn't have been nicer the whole time. That control arm required dropping the engine to replace -- serious work, plus the struts, tires, balancing, alignment...Adam found used rims at a bargain price to help keep cost down. I've never had the cost of a repair come in under the estimate -- ever -- and the car drives better than before! In short, they were super friendly, saved me a bunch of money, and were easy to work with. I only wish they weren't 35 miles from where I live (Cherry Hill) or I'd use them for all my work! read more

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No Stars Today my company vehicle need a tow off the NJ turnpike, I called the NJ turnpike and they sent Treats Garage. They tried to rip my driver off and removed the drive shaft from my vehicle telling me I have to pay to have the drive shaft put back on. when I challenged the bill and service Shannon from the office started yelling and cursing at me in a very unprofessional manner. BUYER BE WARE !!!!!!! I have filed a formal complaint and I hope they loose there contract. read more

Treat's Garage - Auto Repair Near Me - Windsor, New Jersey

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I had my heart set on going to Mavis and driver tries to persuade you out of the place of service you want. Any guy that's familiar with a car knows how outrageously they over charge you for everything. I just need one new tire and me being curious i asked what the price could be & their flat rate was $300 not even including the tow. to be confident in saying that is crazy. Be smart and go to Mavis or Pep boys and don't let them talk you out of where you want to go. I'm not cheap but I'm also not going to give away free hard earned money. Things are expensive but there's also deals everywhere else and they shop aftermarket and tax you what they paid plus the service. read more

Broke down on the turnpike. Jim was there in a flash and was friendly and helpful. A real life saver!

I got a flat on the Turnpike, and the NJT people referred me to Treat's. Nick arrived in 20 minutes, and couldn't have been more helpful. Got me on the flatbed quickly, took me to their garage, and let me use the bathroom and his phone charger, even though the office was closed. I couldn't recommend them more. Thanks, Nick, A+ service! read more

Best service I've ever had. My tire blew on the NJ turnpike today and we luckily got Alex to tow our car through AAA. He was amazing and very professional. Couldn't have asked for better service from a better person!! read more

The woman at the front desk needs a SERIOUS attitude adjustment. I have never been spoken with so condescendingly in my life. Really soured the whole transaction. read more

Racists. Disrespectful. Unforgiving. We're supposed to be picking my friend up from the side of the turnpike and helping him out after his battery died on his way home from a business confrence at the Hilton, and instead impounded his car upon arrival to the shop later in the night and refused him access to his wallet so they could get the payment they nagged him for; after making him wait one hour without any type of communication- and called the cops on him! He is the CEO of his company and all because he is young, black, and didn't have a nice enough car they kept his personal effects from him. Do not give them your business! read more

I called for a jump start on a brutally cold day. AAA had left me waiting so I called Treat's. Within 30 minutes, the tow truck arrived. The driver started my car and I was on my way. He was friendly and professional. read more

I didn't use treat's garage but I ended up there due to an accident on the turnpike. I met the owner and the reason I am writing this review is because at a time of distress he was kind and understanding. He was even more helpful than my insurance company! I wasn't thinking clearly - I had just been in an accident but he helped me. I don't live in NJ - but in NY pretty far up. he was able to figure how I could get home. He was extremely helpful. Good things happen to good people. I just wanted to say THANK YOU! read more

There are three things everyone should look for in a good mechanic: honesty, customer service, and quality of work. The owner's of Treat's Garage bring all three in spades. I have used them for repairs, tire mounting and balancing, and general maintenance. They ALWAYS explain everything clearly, make honest recommendations (sometimes at their own expense), and the workmanship has been consistently solid. Do not hesitate to take your vehicle there. The folks at Treats take commitment to their customers seriously. I highly recommend! read more

What amazing service. Our motorhome needed a battery charge in our driveway. We called around and felt very uncomfortable with some of the garages we spoke to. When I called Treats Adam explained what they would do and the charges before they came. I made an appointment for 2:30 and they showed up at 2:30. They charged the battery then checked the alternator level to make sure we don't need a new battery no phoney upcharge or shady business. The guy who came to the house wouldn't even take a tip. These days it is rare to have that kind of service. What a competent and professional service provider. Highly recommend this garage. read more

Had a work truck break down and just called Treats to see if they worked on that make truck, I never used them before, Speaking with Adam I felt like i was his best customer, They did quality work at a fair price and the customer service was great.' highly recommend this shop read more

A tire came off my truck late Sunday night on the NJTRNPK just before exit 8. My towing bill $584.37 which I fought down to $449.37. This company is a rip off. $72 for towing/service fee, $3.50 per mile (10 miles according to them), winching $125, storage at $35 each day (midnight Sunday which is technically Monday11AM Wednesday the original billed days was 4, fought it down to 3), clean up $100 (the driver literally picked up one tire which he was going to leave but decided to pick it up because we drove by it, got that taken off), admin fee of $25, yard fee $45.00 (this is in addition to storage fee), then there's tax. Stay away from Treats Garage, advice the officer to contact a different towing company. In addition, the manager was extremely rude because I challenged the clean up fee and days of storage. She shhh'd me (literally, as though i was a child), then proceeded to say "you're smarter than me and i'm an a**hole". I was truly discussed. NEVER again. The driver Adam was extremely nice & friendly. read more

Needed a tow after having mechanical problems on NJ Turnpike . Called AAA and NJ Turnpike Authority had to use a contracted agency which ended up being Treats. Worked with Adam and Shannon who were great. I live 125 miles away from the location we broke down. Adam diagnosed the issue and discussed options available to rectify the issue. The part the vehicle needed could only be located through the auto dealer and was a substantial cost. Staff were understanding of my dilemma, worked with me as I formulated a solution and reasonable. Not knowing this mechanic and if I could trust them I was pessimistic initially. Adam and Shannon kept in continued communication with me, very reasonable, up front and honest. After working with them (mind you all through telephone communication) I was very satisfied and thoroughly trusted they were committed to the customer and would stand behind their workmanship. Definitely restores my faith in the humanity and integrity of people. read more

AAA couldn't tow off NJ turnpike, so they called this service to tow me. They brought me to their shop and proceeded to swindle me out of the 80 dollar tow cost because my AAA card had just expired even though my membership was still active. They made no mention of this before towing me even though he looked at my card before towing me. They are an unethical business and the two men I dealt with were very rude and condescending. Avoid Treat's at all costs. read more

I got car problems on I-95 Jersey Turnpike while driving from FL to CT after a family vacation. It was Saturday at around 5am when our car wasn't drivable as we were about to lose a front tire due to a worne out front hub bearing assembly. We then were refered to Treat's Garage by the highway authority. Once there and after many attempts to get our car fixed so we can make it home after being driving after 20 hours, the owner or operator without blinking an eye took our car in and worked on it. The man spent 4 hours fixing it on a day that the establishment was closed and there was no mechanics available. Big names like FORD dealerships deny us from getting the service we needed and gave us many excuses. We were six people including three children trying to return home on a Saturday morning. At Treat's Garage they do have a big sense of hospitality and service. These guy really cared for my family and helped us. He fixed our car and he is a true hero. To You at Treat's Garage, THANKS read more

So I had my car towed today... Had left my wallet in my car told both drivers that I left my card in the car, but I could Pay the $107 +5% if I used my card. I informed the younger kids that I had my card in my wallet, he said he would get it... He proceeded to play in his phone while the older guy was moving cars around. By this time my friend arrived to give my car the Jump it needed to start my car. As I watched them get into another car and pull up to the gate... The cops showed up.... Apparently me wanting to pay for my car isn't allowed. After having a discussion with the cops I was told I had to wait 2 hours to get my car because the driver had another call and it would take too long to swipe my credit card... After the cops told me they couldn't do anything, I asked for my house keys and brief case so I could email my boss... They tow truck driver stated " you should have asked for that earlier".... About 30 minutes later I had my friend call the business card he gave us.... The tow truck driver told him that I had the chance to pay earlier and he is going how after the call he received...he was then told I'd have to wait to get my car until the next day... When I asked him for a storage fee, he said there was none if I got the car before 12.. we will see about that in the am.... Not only that my windot is wide open... It's suppose. To rain tonight so we will see who will he responsible for that damage, if it happens.... Anyway... What these drives also td me is they had no access to the shop or the jump box that was there, yet, when they get there they walk right through the shop.... I've never heard of a business refusing payment in order to screw a person over.... As a small business owner and it really kills me when I see other small busineses treat potential customers like rubbish... Well they missed out on that extra 5% let's see if they try to sneak in a storage fee. Expect an update!!! read more

I give them no stars! AAA called them out as they couldn't tow cars off the NJ turnpike. It was a minor thing ( my wiper came off) They came out and explained that they would tow me to their shop but they could not help me once I got there because they were closed! The shop was far from where I was headed and I felt it would be easier to go to the rest stop garage for something this minor. I refused the tow and called a family member instead. Now they are proceeding to swindle me out of the $84 dollar tow cost! Even though they did not tow me they charged my card any way (twice!!). I called to speak to the owner and he claimed it was a service fee because they used their gas to get there!!!!!! Mind you I never called them and they did nothing! This is a very unethical business ! AAA should stop using them! DO NOT DO BUSINESS WITH THEM!!!!!! read more

As a business owner with several trucks on the road it's nice to no that there is still a company like treats garage and towing still around when things go wrong. Love the team Adam Shannon and the rest of the crew. Owe and if you need to have repairs done once you are on the back of the hook they do that to. Quality and first rate service all the way. read more

i had a car accident in front on my auto repair place in east windsor wed 12/7/2016. th e police came and treats garage was here to tow me. i asked the driver politely to take my car 100 feet back to my shop where as a full time auto repair center i could have my insurance company come down. the driver radio'ed his boss and he had the nerve to charge me 274.00 to tow me 100 feet. i explained that we are in the same business but he did not care to listen. i have given people my car to get home when a tragdey happens but mnot treats . you got to pay or else. i would not let this company tow or fix anything of mine. in fact , the policeman said he was a jerk. i hope the 274.00 really makes him feel like a good busineesman because i my eyes , he is just a money hungry towing service looking for the under the table money bodys shop's give for him to steer cusdtomer's there way gary s englishtown read more