We had a pipe bust during a freeze at our second home over the Christmas holiday while we were not…read morethere. Needless to say, the damage was extensive with over 3,000 sq ft affected. Serve Pro came the same day we called (which was the recognized holiday) and began the remediation work the next day. They were incredibly efficient, effective, and professional. I could not give them a higher rating!!

This particular location is one to avoid at all costs. Mid-November 2021, SurfPro Parker County…read morewas contracted on a homeowners insurance claim for water damage. Everything seemed ok, until they came to remove their fans/dehumidifiers equipment-- then never answered their phone and never calling back, even rejecting calls from the insurance adjuster. Because of this, the insurance contracted another water/mold remediation company to finish the job. Five months later, I received a call out of the blue by this SurfPro company location. First words out of her mouth was arrogant and demanding-- that I owe them $xx,xxx because they could not contact my insurance company (5 months delay ... my phone is on file with them, so why didn't call me months earlier?) I gave them my agent's office number and received call back that my insurance found my policy and no claims have been filed on my policy. They called back while I was talking to the adjuster in charge of the claim. When I made the call 3-way, SurfPro hung up rudely saying she will not talk to my insurance in a 3-way call where there is a witness to the conversation. SurfPro refused to call back the adjuster to solve this problem, but instead said SurfPro is finished with insurance claim, and will be sending a Demand Letter threatening court lawsuit if I personally dont forget insurance and pay their invoice out of my personal funds. I repeated the claims number three times, and SurfPro told me to shut-up, they they know how to file a claim to insurance. After I called for Insurance legal department, the insurance adjuster called them because they refused to call the adjuster (like just after they left with equipment), and suddenly everything became ok -- telling him that they had the wrong claim number after verifying the number as being correct with me several times!!! SO VERY DISHONEST (Insurance has no record of SurfPro ever calling about my policy claims -- all calls are logged into computer and audio recorded to be attached to the computerized report). SO VERY RUDE. Trying to manipulate me using threats of court lawsuit because they never submitted a claim to begin with, faking having a wrong claim number after three times verifying it with me!!!

My experience with MITpro was awesome from the start they were very knowledgeable, professional and…read moreefficient , would definitely recommend them to anyone in the DFW area with Flood, or mold issues

From the owner: With over a decade in restoration, we've seen everything from large commercial losses to your every…read moreday residential. But what separates us from your typical mitigation company is our ethics, compassion, and promise to take our clients down the most cost effective route. Even when it doesn't benefit us.

I call got a person . He said send pics can tell me on phone. I did and not heard from him . He…read morewas nice and seem to know what he was talking about. So.....disappointed I went from a high to a low. I've called him back twice ???!!! Hopefully he will get with me and prove me wrong. I doubt it.

Awesome service very honest crew loved working with Isaiah and Chad. 10/10 would recommend for…read moreanyone looking for mitigation needs or any home repair

Requested someone to come out and evaluate our air ducts to see if we have mold. Rodney came today…read moreand was terrific. Honestly, trustworthy, efficient with excellent recommendations and service. If you have air duct questions, this seems like a great company. A local realtor recommended them to us. The visit was free for evaluation, estimate coming by email.

I have used STOP for multiple projects, and each one I was impressed by the attention to detail and…read morehow they handled themselves. They were also incredibly fast getting onsite! I will surely use them again.

The owner here has been so helpful to my husband & I. We were able to come up with a plan for our…read moreroof & when we expressed our wants for a fence, he was also able to hook us up with amazing fence contractors. These guys are doing an incredible job. Our fence is an 8' high metal privacy fence & we couldn't be happier with the way it's turning out. I will post pics soon. Thank you so much. We are relieved for the privacy & security this fence provides & I would recommend Trent & Rainworx to anyone! He is reliable, professional, & his guys work hard. We will definitely be repeat customers. We need more people like him and his crew in the blue collar industry.

You know when you're searching the web trying to find a reputable company that has great reviews…read morebut you still aren't sure if you should maybe keep looking? Well, I am here to tell you that Trent is that salt of the earth, honest guy that does quality work AND is honest, reliable and won't screw you over! I had new gutters installed by my roofer 3 years ago due to a hail storm. I didn't have any say in who did them or a contact when I needed help. My gutters have been having rain runoff since installed...shouldn't gutters resolve that?!? I called Trent to discuss getting new gutters. He came over to give me a quote and suggested I didn't even need new gutters but offered an easy solution to my problem! Crazy right!? He didn't even try to sell me anything! When I do need new gutters, I know who I am letting do them! Yes, THIS GUY!! So you can stop looking, give Trent a call! You'll be sure to get an honest answer from someone who cares more about people than trying to make a quick buck.

No address to locate this so called business!!! RGV do yourself a blessing DON'T call this poor…read moreexcuse of a business! Once they take your money for services to be left incomplete they won't answer phone calls AND you won't know where to find them BECAUSE they have NO ADDRESS!!!! FYI ask for there drivers license AND TAKE A PHOTO!!!!!

From the owner: Texas Elite Restoration, was established in 2012 based in Dallas/ Fort Worth, Texas. We offer water…read moredamage restoration, fire damage restoration, mold removal and more in the 80+ cities we serve in Texas without franchising. Our approach has always been different, we don't just say we put our customers first we mean it. Doing things right and raising the bar for the industry has been a major key in the growth of our business.