Markowski Dental Associates does it again. How is this the only healthcare provider I have ever…read moreseen that always gets their patients in at their scheduled time? They do what other places had convinced me was impossible. Come here for all your dental needs. Do it.

Most of the dental hygienists at Markowski Dental Associates are great though it does seem they…read morehave significant turnover which speaks volumes. If annual cleaning is all that you are looking for then you should be ok. However outside of that I would not recommend. Simona, referred me to another office because she did not feel confident she could provide what ended up being fairly routine service stating that while she "could do it" she felt it better to have someone that "does this all the time" provide the service. Fortunately this allowed me to experience Center for Dental Excellence in Simsbury. I soon realized that Simona was correct. The skill set at Center for Dental Excellence stood out and was lightyears above what I had been experiencing. The office is state of the art and quite a contrast from the antiquated office and services I had become used to. Highly recommend checking out Center for Dental Excellence!!

The absolute best in dental care. I have been a patient here for many years- have had many…read moredifferent procedures- from basic cleaning to advanced gum care, braces on my teeth to Invisaligns, cavity filling and veneers. 40 years of great dental work needed to fix up my previous years of neglect. The office is spotless, the staff is helpful and friendly...... and you get sent home with new toothbrush, toothpaste, floss- and a pep talk on taking better care of your own teeth!

I have been a patient of this office for more than 20 years. I travel 44 miles round trip, and…read morewould not consider going anywhere else.I am extremely satisfied with all of the work done there, happy with my smile. The entire staff is very warm caring, considerate, and friendly . They are truly the "TIFFANY" of the art of dentistry.

Went there for cosmetic dental work everything came out great Dr. Tini gave me back my smile!!! He…read morehas Great customer service!! Great bedside manner!! Truly cared and listen to my concerns!! The office was clean!! The dental exam rooms were clean!! Proper glove, change, and no cross contamination, which is the most important thing for me!! All the staff members are trained properly and have good customer service! Thank you Dr.Tini and staff!!

Grew up going here and had to get out. Something went down hill and they resulted in me needing 2…read moreemergency crowns (elsewhere) after they failed doing my cavity fillings, killing the teeth in 2024. They always drilled way too deep, it hurt my skull and I was super numbed up. This place is the reason I hate the dentist now as an adult, fillings shouldn't hurt that much. My sister also had a cavity filling that resulted in a root canal from here, and my mom has two root canals after getting fillings from this place. Genetics is one thing, 5 root canals within a 3 year time frame directly after fillings is a pattern of malpractice. The staff is nice, but its not fun when you're crying from pain calling the dentist a week later. They will transfer you to the dentist within telling you they are off the clock and he says "Why are you calling me about this now on holiday?" Maybe don't have your employees forward customer phone calls if you aren't willing to take them seriously and make them feel inconvenienced for being in pain caused by this place.

They have helped me over come my fear of dentists . I feel listened to and safe in a way I can…read moretrust them and know that what they say about my teeth is the truth. I hope and pray I find a good dentist and hygienist like the ones I have seen here !

I have been coming here for more than 20 years. Carla is my hygienist and is top notch, she…read moreexplains everything and is very knowledgeable. She does a superb job consistently. I feel confident that she is by far the best. The girls in the office are very friendly, professional and great at what they do. Very happy here and highly recommend.

This dentist does such a great job with kids my 8 year old daughter actually gets excited for…read moredental visits! Highly recommend

I don't like dentists I get really anxious and fearful. this doct was really kind and encouragin…read more the team was kind and carin. i got the best care possible. i highly recommend them.

This is a great dental office with great staff! Dr. Jacapraro and his team really work well…read moretogether to help me get in and out of there quickly. They take Mass health which is a plus. I just go for my regular cleanings and check ups. If you are looking for a dentist, I highly recommend this place. Dr. Jacapraro has been in the business for over 30 years and really knows what he is doing.

From the owner: Agawam Family Dental Care and Stephen R. Jacapraro, DMD, serve Agawam and the neighboring…read morecommunities with fine family dental care. In-office dental insurance plans are available, as well as acceptance of most major insurances. Dr. Jacapraro is a member of Agawam's Board of Health, a former professor at STCC, and a former clinical consultant. Evening and Saturday appointments are available upon request. New patients are more than welcome, and free on-site parking is available for our patients. Call now.

Failure to diagnose resulting in daily headaches, muscle spasms, unknown damage to teethread more

I had the worst experience this afternoon at Family Dental, I pre called my health insurance…read morecarrier to see where I could take my son for his first cleaning. My insurance verified that Family Dental was in network and would he covered in full for his cleaning. When we arrived I filled out all the paperwork while the front desk receptionist called my insurance carrier to verify our coverage. The receptionist left her window at the desk open while talking about our personal information which is a violation of HIPPA while patients came in and out of the waiting room. The phone volume was loud in the quite office so my husband and I could hear the entire conversation perfectly. The receptionist laughed and told the insurance worker "Wow, I wouldn't want to have this insurance" at this point my husband and I could tell that this appointment wasn't going to happen. Something was off and it sounded like we'd have to pay the out of pocket deductible to be seen. The receptionist never called us up to her window or even got up to speak to us, but sat in her chair behind her counter/desk and asked if we were going to be paying out of pocket for the visit. The visit was the most unprofessional experience I have had. My personal information should not have been heard in the waiting area as it's against HIPPA, the front desk receptionist needs to be retrained on how to be professional in the work place and take into consideration that its frustrating for the patient to be turned away. Laughing about the patients high copay is disrespectful. I am aware my insurance is not great, I pay ALOT per month for shitty insurance, but I'm doing my best trying to figure out where to go and this experience was disappointing on multiple levels and was handled incorrectly. I do not suggest this practice.