I am not sure why Dr. Henry has received so many high ratings on Yelp. It was because of those strong reviews that I scheduled a cleaning with him, but I ended up *very* disappointed.
It was not until I visited Dr. Henry that I realized that I had always apparently had very good dentists up to this point in my life. His staff had rather flat and uninterested personalities. When one of the assistants took me in for x-rays, she lazily draped the lead x-ray blanket over my body such that it was exposing plenty of me, and I had to keep adjusting it. She did not acknowledge my squirming and just continued on. The x-rays included far fewer shots than I have usually received (I don't know anything about the science of dentistry, so maybe this is normal these days). No one ever suggested showing me or looking over the x-rays.
When Dr. Henry sneaked in behind me, he probably wouldn't have introduced himself if I did not make eye contact with him. His personality itself was boring and he was uninterested in much more than getting it over with. He cleaned my teeth very quickly and painfully despite the fact (and he attested to this) that my teeth and gums are very healthy (so obviously he was doing something wrong...and I'm 24 years old and very healthy). When I finally stopped trying to tough it out and *squealed* in pain as he scraped his metal tool under my gums, he just ignored me and continued on!
Once he finished working on my teeth, he simply picked himself and his suction tool up and walked away, leaving me with a mouth full of saliva and toothpaste to spit out somewhere without instruction. I lay there for a bit, assuming he was coming back, but he had just decided to go do something else. I realized it was my time to leave, so I got up, and as I was walking out, he curtly deigned me with a goodbye. I was quickly handed a bag with the usual complimentary toothbrush and paste by an assistant, who then with as little courteousness as possible instructed me that I would receive a call in 6 months reminding me to come back. And after all that, my teeth did not even feel especially clean! I am almost sure he did not use fluoride since I was told I could drink and eat immediately.
Well, you can be sure I will never go back to Dr. Henry's office. I give him 2 stars instead of 1 simply because I'm sure he could have been even worse. Note, nothing went extremely wrong in this visit, so I'm not overreacting to a fluke of the day. His office's normal procedures and standards are just clearly very low compared to dentists I have had throughout my life. read more