It didn't take too long for me to get attended, and when I did it was short and easy.read more

Dr. Antonio Del Valle has some of the worst bedside manners I've seen. My mom went in for an…read moreextraction and I was trying to explain to her everything he was saying and asking. It was her first time so she was nervous. He was impatient and just wanted to get it over with. He cares more about how many patients he can tend to in a day over tending to a patient for a few minutes longer to answer questions or concerns. AFTER she was given the local anesthetic she was given the convent form for it. He also didn't administer enough anesthetic because she felt all the pulling and tugging, she start wincing and screaming and that's when he gave her more. DO NOT GO TO THIS GUY.

Unfortunately, it's really hard to find an oral surgeon who accepts Medicaid, but I recommend…read morecalling every oral surgeon in the neighborhood before going to this one. This place is terrible. Although I had a 10 am appointment, I had to wait two hours to be seen. I was initially going for a consultation and, to my surprise, was offered an extraction. I decided to take the offer so I wouldn't have to come back and experience the terrible wait time again. However, as soon as I agreed, the dental assistant and the oral surgeon administered sleeping gas without telling me! I had no idea I would completely fall asleep; I thought I would be given local anesthesia. The next thing I knew, I woke up groggy without my wisdom teeth. It felt extremely intrusive and callous. While I am glad to have gotten my wisdom teeth removed, I am extremely disappointed by the way this office treats its patients, from check-in to check-out. It's not hard to be a decent person and treat people with respect, which this office fails to do.

I had an appointment scheduled at 11am to then be seen until nearly 2pm…read more I was told to not eat or drink anything 6 hours prior, given my last meal was the night before. I arrived and filled out the necessary forms. The front desk lady, who seemed Asian was very nice, polite and professional. I can't say the same about the other receptionist in the back computer, as she half answered other patients questions as if she was being disturbed from her social media scroll break. I had a positive experience with the exception of the ridiculous wait time. If you make an appointment here, clear your schedule and be ready to wait 1-3 hours. Bring a book, some headphones and you'll be set.

When I initially moved to Jackson Heights many years ago, didn't know the neighbor. Once I started…read moreto explore the diversity and what it has to offer. I absolutely love this area, especially Jackson Height Dental, where I have been going for dental care for the past 10 years, from regular checkup, x-ray to implant. The services I received so far are excellent, and staff are experience and friendly.

Staff is friendly and good communication. They have done various dental services and I've always…read morebeen satisfied. Nice to have in the neighborhood

Had a great and quick wisdom teeth removal experience here after being referred by my primary…read moredentist. I had made an appointment weeks ahead since they seemed booked for quite some time. The person who called to remind me of my appointment also told me an estimate of the minimum and maximum out-of-pocket cost with my insurance which was very helpful. The whole process from start to finish for my appointment was about 1 hour. Their office is on the 3rd floor and you can open the door (without knocking-the building interior looks a little like an apartment complex so I had expected someone to open the door for a hot minute). After checking in, I filled out some sheets of paperwork as a first time patient and sat at their waiting area. The waiting area has some social distanced seating (~4-5 chairs) and while small, seemed clean and cozy for a dental place. Dr. Gene Pezzollo was the doctor who removed my wisdoms. I had intended on removing all 4, but he had mentioned that one of my teeth was close to a nerve and explained it by noting it in my xray. He suggested to leave it if it didn't bother me because there were certain bigger risks involved with removing it. I was thankful for his advice and took it. Overall the rest of the staff who prepped me as was as Dr. Gene Pezzollo were great in making sure the surgery was as painless as it could be (they thankfully checked multiple times). After the surgery, I was given a sheet of instructions and extra gauze. I would highly suggest you take the rest of the day to rest. Also, make sure to come to your appointment on time!

I had a great experience with Progressive Oral Surgery last year. My wisdom tooth was close to the…read morenerve and needed oral surgery. I was in excruciating pain and was willing to be squeezed in their "undesirable last resort" appointments. I didn't care as I was in such pain, I was willing to go the extra miles to heal quickly. I ended up going to their other location for an Xray in Great Neck and the procedure was done in Garden City. Overall, the whole experience was great.

I had a wisdom tooth removed a few weeks ago with Dr. Kalman. He was assisted by Dana. These two…read moreare awesome, though my body did not like the laughing gas at first once it was turned off and I got the usual 3 shots of novocaine and the iv sedation, it was a breeze. I was awake but the extraction happened so fast I didn't get a chance to react. Dr. Kalman is so gentle and I love his bed side manners. Dana was very patient and I appreciate her looking out for me especially since I'm nervous Nelly. I felt no pain other than a little soreness and a tad swelling but otherwise I lived another day. My choice of pain meds when needed was, Advil Dual..you can find them on Amazon. They reacted better to my body and not make me nauseous or dizzy. Otherwise everything else is great. I would definitely recommend anybody to get their tooth extracted by this facility especially with Dr. Kalman. Thank you again!

No pain during procedure and that is what matters!!! Had my impacted wisdom tooth removed here and…read moreI can say that is it painless during procedure! Location: the clinic is along Woodhaven Blvd. The clinic is huge and clean. I felt like this is new facility cause its very clean and well maintained. I got street parking cause there is a lot of residential areas nearby. Checkin: You have to check in on the desk, I made apppointment by phone so it was easy to checkin. I have to wait for like an hour to be called for my procedure. Employee: Dr. Cardo is very professional, explains well the condition and treatments. He will show you to the monitor the teeth that has problem, the treatment and the after care. Again, I didn't experience any pain during procedure which is great. The employees are well known and informative about the case. They will give you health teaching before you leave. My only concern is that during your procedure the door is widely open, so people might see what they are doing to your mouth. I'm not sure if that's the protocol on the clinic but it's not bad to have a little privacy specially with dental procedures. Definitely will come back here for future treatments! Dr. Cardo helped me remove my impacted wisdom tooth.

I've been a loyal patient for several years and HIGHLY recommend this dental office for good and…read morehonest service. I always have a great experience here and I know that I'm in good hands. The office is clean, bright, and modern with the latest equipment. All staff members (receptionist, assistants and dentists) are friendly, warm and attentive. I have a huge fear of dentists; but the staff are so welcoming that they make you feel super comfortable, which definitely helps diminish my fear! Dr. Dallas is very professional, thorough and overall amazing. She is knowledgeable and very easy to talk to. She takes her time explaining everything she is doing and makes me feel at ease. I always leave satisfied and pain-free. Never going to any other dental office!

the receptionist was the rudest woman I've ever encountered in a professional space in my entire…read morelife. I ended up cancelling my appointment.

No complaints of the procedure- very quick and without too much pain. The real PAIN came when I…read morereceived the bill- they charged $1350 for one tooth extraction. It was not a wisdom tooth and I only had a local anesthetic. My regular dentist said I should have expected to pay around $700 for such a procedure. So get a quote or shop around.

He did an implant horrible experience! Now after some years I have an infeccion that need a surgery…read moreand probably implant removal and redone. Never go there!

I can't believe the negative reviews - I did my research and found Dr. Defex - unbelievable and I…read moresaw his name a few times in my Jackson Heights Queens travels; to and from my general dentist. I took a chance and THEY SAY FOLLOW YOUR INSTINCTS!!! BEST DECISION that I made in a long time!! I was very cranky and irritable. I had not eaten a real meal in 7 days. I had a terrible general dentist who failed to tell me I needed an oral surgeon until my next appointment, a week later! Dr. Defex can be spicey - BUT SO CAN THE PATIENTS!!! I was past cranky!!!! Dr. Fefex immediately turned the situation around and provided a detailed analysis of the surgery! Dr. Defex talked with me through the entire extraction - alleviating my stress - asking about pain - etc. that helped a lot - I was in major pain! crazy! I don't care about bedside manners - which Dr. Defex does have - he is efficient, CURT, EXCELLENT, AND THAT IS IT!! IF YOU WANT GOOD EXCELLENT WORK - THIS IS THE PLACE!!! what else do you want - the support staff is great! sure you may think they are short, spicey and rude - BUT GUESS WHAT - explain your situation thoroughly - advise of your sense of urgency and you will get an immediate appointment. (I received an appointment the next day!!!) - Ms. Lilli and Dr. Defex's surgery assistants are the best! omg the best oral surgeon - I am in banking and law and we challenge everything - I will refer everyone to him - if you are looking for a serious experienced oral surgeon - this practice is it!!! - Dr. Defex gets it done - he doesn't have time to pacify you - but will give you the real!! I wish he did general dentistry as well! When I went in at 9:30 am ( 2 people in the office) - and came out around 11:00 am - there had to be at least 10 people waiting - GO FIGURE!

literally the shittest place ever, the doctor touched my mouth without gloves... thankfully that…read morewas years ago but it's pure disgust. stay away. very rude cares about status more than patient care. if you wanna waste your money come here or the one time insurance braces. or if you wanna get into contact w covid.

Horrible place basically took my money. Braces as an adult is hard enough but to pay out of pocket…read more$5500 and after two years still have horrible teeth. I was left with huge spaces and the retainers were given a month later. The shifting began literally a week after braces were taken off. It was such a bad experience you are rushed out. Most of the time it was forgotten what was done last and your concerns are not heard. You are hounded for money every second and I regret to this day leaving so unhappy and dissatisfied after spending two years of my life with braces and not getting what I paid for. After a second opinion turns out I need braces again because they were taken off to soon. Please please don't go here