When that atmospheric river of 2022 hit, so did a big tree into the roof of our cabin. It snowed, it rained, again and again. First floor was rotten with mold by the time we got to get in and see it. After searching for licensed GC, we finally found Scott and Mary of Craftsman Home Improvements. After contacting via yelp, Scott promptly came out and assessed all of the damages once water & mold mitigation was done and quickly helped us pull together a rebuild plan for our first floor. Mary was instrumental in helping visualize different plans, finishes, cost breakdowns, and insurance estimates. Scott was dedicated beyond our expectations. Quick to collaborate with us and develop the project with us, not for us. Drywall & Texture: Was the drywall install super tight and accurate, with invisible joints, yes. Was the skip trowel finish immaculate and thoughtfully executed, yes. New Bath: Was the entire new bath installation customized to fit odd dimensions, yes, new shower install, beautiful, new fan setup, wonderful. New Floors/Moldings: How about the new floors? Was the subfloor floated to level out a horrible shift, absolutely. Was the laminate install done with every attention to detail, yes. Were we consulted about wood directions/aesthetics, etc along the way, yes. Was the fitting of baseboards immaculate, you bet. New Doors/Windows: How about those new doors and windows? Beautiful joining work for the framing, yes. Doors all perfectly balanced, absolutely. Windows sealed up tight, air tight. Scott had to address every old frame to bring into a standard and the work was amazing. New Stairs: Each new wood riser and stair was a custom cut. These are now a showcase to the house. Custom Closets: Each closet on the first floor was a custom designed space made from pine. Scott was able to build out exactly what we needed. Working with Scott and Mary was seamless. Scott has a great sense of humor and Mary was so helpful in finding/sourcing materials for us. We are looking forward to a deck job with them in the future. read more

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Mary I can only put so many words in. let me say this , I told Scott about the texture the day he said finish. I then contacted Scott within a week to let him know there is no texture in places on ceiling. and it didn't match. Scott did come look at it. I didn't wait 9 mo. to notify Scott of the issues. Scott knew this from the very day he painted the ceiling. If he don't tell you what's happening that is not our fault. You-say contract doesn't have insulation in it. I have your quote and contract that says otherwise. Your contract says guarantee work for a year. Our home has been in disarray for 9 months. And you didn't come in till March. We are having a General come give an estimate on ceiling. For texture knock down, paint. If in fact the job was done correctly why would you Mary sign a check made out to Randall? it's because Scott can't do the texture nor does he want to try. He told Randall he don't do much texture work. I let Scott know he can buy a texture spray machine for 70-80 bucks from Lowe's. Which you would think any general contractor would have one since they advertise drywall..and been in business 20 years. The can of texture he bought I believe 3-4 cans of them would have paid for texture sprayer. Now that addressed downstairs. Let's address upstairs. In the kitchen. We didn't remove any more cabinets from where the water damage was. they were removed before Scott came and looked at job. His helper Brian cut multiple sheets of subfloor to wrong size. Instead of Scott going and doing the cut he had him ( Brian ) cut again. and it was still wrong. There was a 1/8 inch lip on the subfloor that Scott and Brian put in. Randall had to fix this before flooring went down. Once he removed the subfloor he found why it had a lip . The debris from putting in the floor was left underneath the place they removed and replaced. It was a good thing the mess was left. Randall found that the blocks that attracted to joists were not connected on both sides. he had to repair the incomplete structure. Randall also found there was no insulation put back in the walls. The exterior walls get insulated. Then of course we can move on to the drywall/Sheetrock where that was not measured properly so it was short. once again Scott let Brian do the cutting. We just really thought you would care about the workmanship done in clients home. Us the client.. I'm sure that 1/2 inch space between each Sheetrock that leaves an opening is not done correctly. The pictures I posted was only of the work Scott and Brian did in kitchen. That took one man 8 hours to complete and do job correctly. And you will be back charged for the T&M (Time and Materials.) After seeing the work being done is another reason we decided not to have any further work done by your company, and had to change contract. If you remember you gave us a bid for the removal of rock in front room. And there was removal of flooring and we were going to have Scott install cabinets. As you put on the bill that install sink garbage disposal dishwasher. None of that work was done the drywall was never textured in the kitchen. So please tell me how you would consider this job completed. We did pay for all this. So where is the money for a job not completed. I will attach the contract to this in a bit. Along with the payments made to you. I'm not telling half the Story Mary, Maybe it's the one who works under your wing. Best Kim read more

This is a review of my Craftsman Home that I bought with the very capable and friendly salesperson, Lynndell Frost. She worked with me every step of the process. I wanted to rearrange the order of many areas of the plans. I will be in this home for 2 years come Jan. 6, 2023. It is very comfortable and I think I have the best-looking house on the block. Thank you, Lynndell! From Shirley B. read more

I'm so grateful to have found this company. I was having a difficult time finding an area contractor that was available to re-build our front deck. When I reached out to Craftsman Home Improvements, Mary was quick to respond and was even able to schedule my project sooner than expected. Her husband Scott completed the project on time and his work is top-notch. Very high quality work with attention to detail. I would definitely use this company again. Highly recommend! read more

I needed an interior door replaced. After realizing I wasn't exactly Mr. Handy Dandy and failing miserably myself, I decided to hire somebody to do it. Trust me, when they tell you those doors are all standard 80x30, it's not true. The door I was replacing was 79.5 x30. Well, that extra .5" makes for a real fun (NOT!) job. So I called Scott, who is a licensed general contractor and does a full range of work from handyman services to kitchens, bathrooms, plumbing, carpentry and electrical. I gave him the scope of what I was looking to accomplish, and he was able to give me a (reasonable) quote right on the fly. We scheduled time for him to be here - he arrived on-time, got the work done within the time frame he thought it'd take, and everything worked out great. The quality of work was professional and timely. Scott was pleasant to work with and had a great attitude. Moving into a new home here shortly, I wouldn't hesitate to hire him again to work on my new home. As a FYI, the phone number to reach him at should be: 408-500-8065. He is based out of San Jose but covers all of the bay area. He did a great job for me, so figured I'd give him some kudos here on yelp! read more

We hired Craftsman based upon on other yelp reviews for water damage to our kitchen, bathroom and living room. Craftsman delivered on their promise. Their work is of high quality and communication has been great! I'd highly recommend Craftsman and will definitely use them for our future projects. read more

I was looking for a contractor who could come to my parents house relatively quickly for a smaller job - replacing a "vintage" GE hood at my parents house. Scott and Luis (I think is his name...) are honest, polite, professional, speedy, detail-oriented, and ON-TIME! I dealt with Mary with all the scheduling who is very responsive and professional as well. Great business! Will definitely use them again. read more

I had trouble finding a reliable contractor to remodel my bathroom in Twain Harte. Several came by to see the space and talk over the project, but then would not reply. Then i found Craftsman Home Improvements Inc. Mary and Scott got back to me promptly and provided a very reasonable quote for the work. They made sure everything was clear and got started right away. Scott has an eye for perfection and went above the scope of the project to help me with other aspects of my remodel. His team was professional and easy to have around the house. They also let my golden retriever annoy them regularly. I highly recommend this team. read more

Great at coming out for a quote but terrible at giving a day to schedule the work. Mary (receptionist) thinks they are doing you a favor. Aren't we the customer? I found an contractor who was thankful for the opportunity to help me. Fast, quaility work, and cheaper. read more

Scott did a great job with our bathroom remodels. He tiled one bathroom floor and completely remodeled another bathroom. He installed travertine tile on the floor and shower, did all the plumbing, installed the vanity, toilet, baseboard, wainscoting and finished the walls. All the work was done with great attention to detail, on time and professional. Scott is very pleasant to work with, always has great ideas and is very experienced. We absolutely recommend Scott and look forward to working with him again in the future. read more

I hired Scott recently to help me with a leaking faucet. It was such a relief to find someone who can fix issues quickly and effectively. I highly recommend Scott and will continue to work with him and his recommendations regarding home improvement. read more

Scott did a complete remodel of my home in Twain Harte . From flooring to recessed lights ; bathrooms and kitchen. Excellent job!!!!!!! Mary and Scott were great to work with and I couldn't be more pleased read more

I needed several repairs in my bathroom which included fixing a leak in one of the pipes inside the walls , patching a up a hole on the garage roof due to this leak , fixing a portion of the drywall near the bathtub due to water damage, installing vinyl inside the bathroom etc. Scott arrived on time , gave me a reasonable estimate and setup a time for the repairs. He finished the work with great quality and in time. I was really impressed to his attention to the details and professional manner. read more

I hired Scott and Luis for two small jobs already: installing kitchen appliances and changing all faucet and a shower at our place. They do a good job with reasonable prices and I plan to keep working with them on our future home improvement projects as well. read more