On our way up to Cranfest, we decided to stop here since the place we used to stop at closed a few years ago. Awesome choice! The food was good, service was fine, and the atmosphere was nice, as always. I really have no complaints about this location. We'll definitely stop again on another trip up this way. read more

Cracker Barrel - Sausage and egg hash brown casserole - Breakfast & Brunch Near Me - Madison, Wisconsin

My husband and I were seated quickly, greeted and put in drink orders. I asked for iced tea with a splash of lemonade and received just a glass of lemonade. The server was not pleased when she found out that I did not order or want lemonade but wanted iced tea with just a splash. She brought me water and did not ask what else I might want to drink. We started to order food and I asked for a side of broccoli. The server said they are all out of broccoli (though it was 11:15am). I ordered a side of carrots and fish. My fish came room temperature- not warm and with a strange topping I''ve never seen before. The carrots must have been boiling for ages because they were complete mush- not just soft but mush. My husband got a salad with chicken and other than wilted lettuce- it was ok. The biscuits came cold which was disappointing. My husband asked for some jam for the biscuits and the server said she would be back with some but never returned until she gave us a check. The server seemed irritated and so we didn't send anything back but wanted to. We have always loved coming to a Cracker Barrel to eat when we travel but this one was super disappointing. Would not return. read more

The restaurant was not staffed efficiently. It seemed like there were several employees that were in positions they couldn't handle. The food was mediocre at best and not up to the Cracker Barrel standards. read more

One of my all-time favorite chains, we had another great visit today at a Cracker Barrel, this time in Madison, WI. Our server, Tamika, was fantastic. She was funny, kind, and attentive. The place is bustling with very hard-working staff, and she really made our experience great. As for the food, we had the fried pickles, and they were amazing. TIP: Watch out, because they're very hot when they come out of the fryer. I had the fried chicken dinner with a baked potato and turnip greens. Phenomenal! TIP2: if you like a little spice, order the turnip greens with the pepper vinegar. Amazing! read more

Cracker Barrel - Fantastic southern style fried chicken with turnip greens splashed with Tabasco pepper vinegar! - Breakfast & Brunch Near Me - Madison, Wisconsin

Ashliee took good care of us! Ordered the Daily Special - Turkey with mashed potatoes, sweet potatoes casserole, dressing and gravy with a side of turnip greens (could have skipped). This comfort food was delicious; you can always count on Cracker Barrel to deliver! Of course, shopping their large gift store is always a treat. read more

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We asked for a basic substitution. Our waitress said she would check, then never came back. I then flagged her down and she "forgot" to check. Then our food came and that was at least good. We never saw her reenter the dining area and had to flag down a different waitress to get our biscuits that never were brought out. We finally got the biscuits but we were at the end of our meal by the time we saw her come back out and requested refills. Food was great, service was horrible, which is a repeat of last time we were here. read more

Order to go 3 piece catfish dinner and was charged for 3 piece catfish dinner and when we got it home there was only 2 pieces. When I placed the order, the waiter ask my name and I said Jim. When asked me how to spell it, I knew something might go wrong. We like the food there, but the service is really lacking. The ambiance is good, could have padded seats or at least offer a cushion. Sometimes it is a little chilly there. I can't understand why a southern style restaurant wouldn't offer some form of whole hog fresh pork sausage with their wonderful pancakes. Smoked sausage or turkey sausage just doesn't do it. I would like to see you consider these changes. read more

I've eaten at a few Cracker Barrel's in a few different states.. but it's been awhile. It's never really been a fantastic experience but this location changed that for me. It's charming country decor with that memorable retail store when you first walk in. We're traveling in our van and it's widely known that Crack Barrels will usually let you stay overnight in the parking lot. We asked the manager upon arriving and he was super nice and said that we could most definitely stay the night. We got a table and ordered some dinner. Grilled chicken tenders with veggies. The food came out hot and in a timely manner and tasted great. Our service experience was amazing from the hostess to our server to the manager coming by and checking on us. Service 5 stars Food 5 stars Experience 5 stars Will we be back.. absolutely read more

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Been awhile since I've been to one of these and d this location didn't disappoint! Service and foods were Spot on! Trout was perfectly seasoned and ohhh the Mac n cheese hit the spot! read more

Cracker Barrel - Breakfast & Brunch Near Me - Madison, Wisconsin

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I was so excited to try the new Strawberry French Toast bake. Below is a picture of what I got when I got my order home. read more

Cracker Barrel - This is a mess with 2 sausages and a few strawberries. No cream or powdered sugar. - Breakfast & Brunch Near Me - Madison, Wisconsin

The service was amazing! The food was really bad. We hadn't been to a Cracker Barrel in over 20 yrs and decided to try it again. It was really without flavor in the gravy, the hash browns were cold when brought out. My husband's ham was all fat! I ordered the Grandpas Country Fried Breakfast and only ate some of the chicken ( it was so dry) and the apples. It was supposed to also come with biscuits and gravy which the waitress forgot to bring out. I told her I didn't need it anyway and it was okay. If it wasn't for the friendly service we would have paid and just walked out. read more

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Came in for the first time over the weekend a bit later in the day however even then it wasn't too busy. We were seated right away and got lucky to sit by the fireplace. The whole restaurant was super cozy, very country and I absolutely loved it. My son loved all the decor and was mesmerized. The portions for the food was just perfect! Not too much and not too little. The casseroles were both very delicious and the egg was cooked perfectly that the yolk was still runny. I had the Green Apple sweet tea, a bit on the sweeter side but you can taste both the green apple and the sweet tea. The total for a family of four was very reasonable and honestly a lot cheaper than other places. This may be our new go to when it comes to breakfast. read more

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Very packed minimal vegan options and the customer service truly sucked we waited thirty minutes to place order and food came out about a hour after 5/10 experience read more

Hostess ignored us for 10 minutes - even though they weren't that busy. Then, We waited 10 minutes for waitress to acknowledge us - they all seemed more interested in cleaning up than serving customers (perhaps we were there during a shift change). Had to ask the waitress twice for napkins and lemons - when it was clear we were upset and waiting for these items to eat our dinner, she still continued to clear a vacant table vs getting us what we needed. The service was truly unacceptable. The food was not up to standards of what I remembered 3+ years ago. Green beans and turnip greens were poorly seasoned, strait from the can. Bring back the menus, food quality, and service we remembered. The changes have not been good. read more

This staff & manager was great. We stayed the night in our RV the night before Thanksgiving. We didn't realize that to-go Thanksgiving meals are one of their busiest times, and they sell/deliver them from the back. So we were sort of in their way lol. However, the manager came over and was very nice and respectful- didn't order us to leave or pressure us. Oh, also, their food & service was excellent. Would highly recommend this Cracker Barrel. read more

This is my 1st visit to a Cracker Barrel despite seeing the name for many times in the past. I was excited to try it but my husband has reminded to set a realistic expectation. We walked past the store where there were a lot of nostalgic items as well as Christmas things. The store smelled nice and we proceeded to the hostess area where a gentleman sat us immediately. Our server was a young man and took our orders of chicken dumplings and meatloaf. It was around 10 minutes when our food was delivered. My first impression looking at my dish was is this for human consumption? I get it, chicken dumpling is a hearty country cooking. Presentation matters. It was so gross looking as the sauce/gravy were super thick and looked dry. Then chunks of dumplings were just piling underneath the thick white gravy. There were few pieces of chicken breasts under the dumplings. I was hesitant to try but my husband said the taste was acceptable. I ended up trying a bite and had to ask the server to heat it up since it was just room temperature. The server's mask was under his chin and I didn't feel comfortable eating after the plate was reheated. So I just left it. Both side dishes were ok! My husband's meatloaf was kinda dry and he said the fried okras were good. Anyhow, this isn't a place we'll be returning. Perhaps we just ordered the wrong entrees... read more

Cracker Barrel - Chicken dumplings - Breakfast & Brunch Near Me - Madison, Wisconsin

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I have never been to a Cracker Barrel prior to this, I read the reviews and was hesitant but still decided to give this restaurant a try. I am so glad I did! When we walked in it was a little overwhelming as the entrance opens up into the store and it was hard to find the hostess stand. Once we go to the hostess stand, The hostess was very frazzled and did not greet us. She started yelling at a gentleman that worked there to seat us. He looked confused as to why? He greeted us and had to figure out how to work the iPad to put us at a table. I had let them know we needed 3+ A high chair, they sat us next to a big party and said a high chair couldn't fit there so we have to hold our child. our waiter was prompt and very nice. When he came over I let him know we needed a highchair and he let me know that it can be put at the end of the table and that he would work around it. I thanked him repeatedly (not sure why we couldn't just be moved to a different table?) He took our drink order and came back with the high chair. He took our food order but as others stated in their reviews it takes forever!!! So make sure you are not that hungry and don't have hungry children as we did! You get a lot of food!! read more

Cracker Barrel - Picture - Breakfast & Brunch Near Me - Madison, Wisconsin

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The Hostess service at this location is horrible. I have witnessed the Manager not addressing the line of people waiting to be seated during non-peak hours. This location is a poor representation of the Cracker Barrel brand. read more

The staff here are very nice, I place a last minute order, it doesn't make it in. That's fine, I wasn't in a hurry and I have been in that position. I ask about it and they have my order out very fast and even threw in some extra for the inconvenience. It's always really clean and their food is pretty good and is not over priced. It always comes out hot and is warm long after I get to where I'm going to park and eat when I get takeout. I appreciate all the staff here! read more

I don't know how to rate the food here, I ordered a chicken pot pie one day for delivery grub hub and it was delicious the following week I ordered it from Grub hub and it was horrible. It was not the delivery driver's fault at all. The chicken pot pie was upside down in the container, it looked like the person that put the chicken pot pie in the container dropped it on the floor. The rolls were burnt on top, thank goodness grub hub credited my account for what I paid. I love chicken pot pies but never from them read more

Waited 20 minutes not one person waited on us Very disappointed 5 waitresses walked past our table read more

Bf and I stopped here for dinner because we haven't been in a long time. We ended up coming right before dinner rush which was good. It took a minute for our waitress to come over but she was a wonderful waitress. Was attentive when taking our order and made sure she wrote everything down right. Once the food came we chowed down lol. The food was so good and hot. And then I always love looking through the shop afterwards. Can't wait to come back. read more

Uber eats lost our order. The manager replaced the order and brought it to our hotel himself.

Their Gravy ,That is with everything on the menu, just isn't good, kind of a waist to make something that bad. Table sticky, salty, Waitress is like, oh . Throw a little sausage and onions in that Gravy, Just say'n read more

Hostess acted like she was upset that she had to seat me, staff were VERY loud in the kitchen, pot roast was like warm, beans right out of a can, pickle chips over cooked, corn bread hard as rock.. food was TASTELESS and BLAND!!!! restaurant was clean. TERRIBLE over all read more

Tamika was an excellent server. Friendly, prompt, courteous. The food was very good.

The food was good as always. The server was sweet enough but let my glass get empty and did t ask even if I'd like more til I was paying in the mobile app. My only complaint. read more

Bland or too salty food. Potatoes were so sloppy the slid off the plate when she placed them on the table. The okra was flavorless and the chicken and dumplings were completely flavorless like the chicken must've been boiled? The turnip greens were decent, macaroni was mediocre compared to other Cracker Barrel's I've been to and the hash brown casserole was old where it was literally hard in some places. Fish was salty. Hush puppies were amazing, meatloaf was good, fried shrimp was superb but for the amount of food we ordered that small of a portion being good is unacceptable. Bill was only $45.90 for 3 adults and a child. Will not be returning. read more

Growing up we used to Cracker Barrel a lot. Even as I got older I remember traveling through Indiana and going to a Cracker Barrel. Moving to Minnesota there used to be a Cracker Barrel not too far from our house that we had visited before they closed. If I remember correctly all of their locations in Minnesota closed. The one location that we have known over the years that was still open was the Cracker Barrel in Madison. We drive by several times a year when we are traveling south. This evening we were staying in Madison and we all decided to go to Cracker Barrel for dinner. One of the memories that we all shared from Cracker Barrel is the shop full of goodies inside and that you can order breakfast all day. Our family loves, loves breakfast so we were pretty excited to check this out. My nephew ordered the sunrise sampler, I ordered the country boy breakfast, my brother had biscuits and gravy, my wife is weird because she orders chicken fingers EVERYWHERE but we still love her anyways, and my sister in law ordered eggs and bacon. I ordered ham with my country boy and received a couple of very large pieces with my order. We all had grits and biscuits with our meals as well as their famous hash brown casserole. Well our taste buds and memories must have changed. We all felt that our meals were ok. My ham while I had plenty of it was a bit dry and salty. The grits were lacking in flavor and really needed salt and butter. The hash brown casserole was not hot and also just ok. It was just warm. They actually forgot the sausage for my nephew. When we asked about it they did cook it and bring it out right away. Unfortunately it was cooked so much he couldn't even cut it. We were all hungry and did eat our meals, this was just not what we remembered or expected. The meal was good and Cracker Barrel is affordable. They are in a convenient location right off of 90 and provide a good meal at an affordable price. read more

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No just... no. It's not what you remember it being. We would have gotten a better meal out of a dumpster fire.

Cracker Barrel has always been one of my favorite places to eat and shop but yesterday's visit was absolutely horrible! My sister and I stopped in to eat and found the service to be horrendous. Our waitress never smiled once and came across as indifferent, verging on rude. When she took our order, I asked if an appetizer could please come out before our meal. She said yes. I ordered a loaded bake sweet potato which came out cooked on the very outsides but basically the whole potato was hard. We hadn't received the appetizer yet, so I told her she could take that off of our bill. Her reply was, "Oh, I didn't write that down anyway so you weren't charged for it." When I attempted to eat my sweet potato and found it to be hard, I couldn't get her attention to send it back because she never came back to ask how things were. I ended up flagging down the host who seated us and he took it back to the kitchen where I waited about 15 minutes for it to be brought back out. The host was friendly and kept letting me know it should be coming out soon, so I have no complaint with him. My sister's food was good but we both noticed that the food was practically thrown or dropped on our table when served. She just wasn't friendly or professional, at all and I kept thinking that she shouldn't be in the profession of working with the public. Needless to say, her tip reflected the terrible service she gave us. read more

The food is always good at Cracker Barrel. I always know what to expect service wise and food wise. The store is always fun and filled with cool little surprises. Tried the fried turkey for the first time today, I liked it a lot. read more

If service like this one continues I expect Cracker Barrel to be the next chain to go under. @ 2:30 pm we walked up to the server and the greeter was to busy playing with the menus and made us wait 5 minutes while he sorted them out. Then he walked us thru a filthy restaurant, dirty tables and people waiting to get water. As we were walking in people were walking out and they didn't place their orders. Average wait to talk to the staff was over an hour. No manager in site. GOOD Luck!!!! read more

Waited an hour for our food and they didn't have any soup available at 12:30pm in December. Disappointed

Food: 5 stars Service time and manager care after the fact Negative 84 Stars Our wait time for our order was 46 minutes. The waitress apologized and said something had happened in the kitchen. She kept our drinks full and brought our daughters dinner out first when it got done as she, at 2 years old was getting fussy. All very good. When the food came, amazing. The bill came and no discount was given. That's ok, I should have to ask for that. So I went to the front and asked for a manager. Here's where the experience goes sideways. Manager comes up, completely dismisses me, gives me 4 different quick excuses and starts to walk away. I paid my bill and left. I can promise, I will be staying away from Cracker Barrel for some time. read more

Normally enjoy visiting this location while traveling, but it has gone extremely downhill recently. Visited on 10/22/2022 and it was horrible. The host sat us, no server ever came to take orders. The host eventually came to take our order and the cook brought us the food. All while 2-3 workers were walking around ignoring people. Couldn't even get refills or napkins. We were given our check before the food even arrived. The food was not good. You could tell the food had been sitting under warmers. Biscuits and cornbread were hard as rocks. The worst part was when we checked out the cashier asked how our server was and we stated they never came by. Then asked how the food was and we said not good. Casher then said, "Well it happens sometimes." When visiting don't expect good food and expect horrible service. read more

Visited Madison for Christmas coming from California. We don't have a Cracker Barrel but been wanting to try it. Ambience/Interior: So cute and quaint inside. Like your entering grandmal's house. For new people, you didn't enter the wrong door, you have to walk through the store and look for the hostess booth. The restaurant is pretty large considering how small I feel Madison is. Service: We had an elderly lady seat us. She was a bit slow but so cute and sweet. Our waitress was a sweet lady who knew her menu well. She checked on us often. Food: I ordered the pot roast special which comes with mashed potatoes. Added a side of broccoli and Mac & cheese. Sides were small, but all had plenty of flavor. Daughter ordered the chicken biscuits with double side of hash brown casserole. She didn't like the cranberry sauce it came with it. But I think it made it taste better since the chicken didn't have much flavor. Hash brown casserole had plenty of onions which she loved. Husband ordered the country fried steak with mashed potatoes and a side salad. He loved it all. Especially the gravy. Most meals come with biscuits or corn muffins. They were ok. Not great. Parking/area: Plenty of parking. I feel like everywhere in Madison has adequate parking compared to California. Lol. No complaints. Tasted liked home cooking when we wanted it most while away from home. We plan on coming back and trying other things. read more

Sat for 20 minutes. Never got spoken to. Multiple tables got their food and drinks. Multiple managers and waitresses walked past us and said nothing. On the way out the manager looked us in the eyes and said "Have a nice night". I will never be back to this establishment. read more

Sometimes my gent and I just don't have the patience to wait an hour for a brunch place and want something quick, cheap, and reliable. Enter the Cracker Barrel. CB is a place I saw on every road trip as a kid but not a place we ever stopped. A Cracker Barrel-obsessed pal and I went a few years ago and I was actually really impressed with the quality and quantity of food I got for about $8. Last year I returned to Cracker Barrel in a hangry fit for breakfast and it's been a semi-regular stop since. On my last visit I got biscuits and gravy, deliciously crispy bacon, and a slice of hashbrown casserole for $7.69. Most certainly not a healthy start to the day but it kept me full for about eight hours. My lunch/dinner pick is usually the chicken tenders and a rotation of sides - always amounting to enough for two meals. At this location service has always been invariably friendly - some of the older ladies seem to genuinely love their job and the younger servers, while not as passionate, are good. The store is an entertaining way to pass the time while you wait for a table - there's mini air hockey and so many things to smell (candles, lotions, sprays, and more). Bathrooms have been clean enough. Minor issues: due to how massive the restaurant is it's sometimes a while before you can find your server if you need something. The cashiers can sometimes be aloof; for example, on my last visit there were three people behind the checkout counter and only one person running a register. The other two were chatting and oblivious to the line building up. Someone skipped the line and walked straight up to the next open register and that snapped the chit-chatters out of their convo, but that meant those of us that had been waiting still had to wait. C'est la vie. read more

Ive been here a couple of times and ive never been disappointed. The service is always pretty quick, the food always tastes good and for being rather inexpensive you definitely dont leave hungry. read more

Cracker Barrel - Blueberry muffin, yogurt with granola and eggs and bacon. - Breakfast & Brunch Near Me - Madison, Wisconsin

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