We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We came from Redding CA, a six hour drive for us to Salem to buy a trailer that was advertised as…read more"like new", "immaculate" and when we got there, not only was the trailer not clean: shower and sinks dirty, pee (yes, pee) in the toilet, nothing had been cleaned, but there was wear to the upholstered dinette area seating and the back of the seat was so sun damaged, that it was cracked severely! The stove burners showed moderate use and cupboards still had stuff in them. This trailer had received zero attention from this seller on this inside! I was expecting the condition would be as advertised, as this is the picture he painted. Either he openly lied about the condition, or he did not know the actual condition. Either way, it was way beyond disappointing, and I was fuming! I tried my best to be professional and just tell him what I saw without spewing, and he did drop the price for us, but this did not make me see him as a reputable seller. You cannot change first impressions, and ours was and still is, not good. Would not buy from him again or recommend him.

Blonde Front desk lady is a rude and inconsiderate. Terrible customer service. Would not recommend…read moreunless you like rude service.

Family RV is awesome! We had a great experience with this company! Everyone was so friendly and…read moreextremely knowledgeable regarding all aspects of their business. We would not hesitate to do business with them again in the future, for repairs, buying, or selling/consigning. Family RV gets an A+++++++++ from us! Andrew & Jean Frost

At Woodard RV Bob & Tyler inspired me to do what We've never done before ...post a review. As a…read moresmall business owner the Best form of appreciation is to continue to vote with our dollars...and we will only go to Woodard. Class Act Alliance is a California based company that routinely travels to Oregon. 2 years ago we had a solar power issue and the team located the issue within 10 minutes and declined compensation. The value to our business was priceless! We dropped a little cash as a tip and scooted out very Grateful. This last week we're back in OR and had similar issues,,,only one place to go,,, Woodard RV!! They were slammed and booked weeks out. However!!! In between jobs Bob and Tyler were trouble shooting the issue...found the problem and AGAIN declined compensation. This time we insisted on compensating them for their valuable knowledge, experience, and tireless efforts. We're now looking forward to getting some additions to our system. We can now say we've experienced what has made this county Great...businesses like Woodard RV are few and far between these days and we will gladly be driving the 10 hrs for their services without hesitation. Thank you Woodard RV you definitively are a "Class Act"! Blair A. Sherwood/CFO Class Act Alliance, Inc Www.Classactinterpreting.com

Our camper had some water damage and dry rot in the cabover section. Woodard gave me a fair price…read moreto repair it with the caveat that you never know how bad the rot is until you peel the skin off. It was real bad, worse than we imagined. Woodard worked with us all the way, as the skin was peeled off we saw all the damage and approved the extra repairs during the process. In the end it was a 30% cost over the initial estimate but they did 200% more work. They basically rebult the entire camper, replaced the roof, the siding, and all the insulation. We now have a brand new camper for a third of the price of a new one. When the job was complete and we got the camper back home there were a few nit picky items I had, when I called Tyler came over to my house and fixed everything I wanted. One of the items had nothing to do with his repairs but he fixed it anyway at no extra charge. We could not be happier with the end result. I am not an internet person and have never posted a review before but the quality of their work and their integrity during the repair process made me feel that I should let people know what a good shop this is. I highly recommend Woodard RV repair.

I would not recommend Roberson RV based on my experience…read more There were clear issues with both the walkthrough and the condition of the trailer at delivery. During the orientation, the technician could not confirm whether the water heater was on or off, he didn't know which position meant what on the switch. I later discovered he had left it on while empty or filled with antifreeze, and it had been cycling for several days before I caught it. That is a basic oversight that could easily lead to damage, which I won't know until my area is above freezing. More serious was the complete failure of the 12V charging system from day one. After bringing the trailer home and leaving it plugged into shore power, I returned to a fully discharged battery. The converter was not charging the battery at all. The battery had dropped to 11.9V and remained there for an extended period, which is widely understood to cause permanent damage in AGM batteries. I thoroughly documented the issue with video evidence, including voltage testing and isolating the fault to the converter. Despite this, I was not offered a reasonable or practical solution. The only options presented were multiple long-distance trips back to the dealership, totaling thousands of miles and significant time, or waiting 6+ weeks for a more local service center to diagnose something that had already been clearly identified. At that point, I had no choice but to purchase and install a new battery and converter myself, out of pocket, just to make the trailer usable. After replacing those components, everything worked immediately. This situation could have been avoided with a basic pre-delivery inspection and a willingness to work with clear diagnostic evidence. Instead, I was left to resolve a brand-new equipment failure on my own. It's also been 3 weeks since I purchased the camper and my DMV has not received paperwork from Roberson to allow me to register and use the RV. I highly advise avoiding them at all costs, I should have read the other reviews sooner.

Very disappointed in Roberson. Earlier this month my husband took our 5 year-old travel trailer in…read morefor winterization. While the trailer was there, they (Roberson) checked the roof and reported back that there was damage in the back corner, that there was a 'soft' spot and it needed to be repaired. My husband asked for a quote for said repair, and a few days later he received a quote of $14,000 (the quote was to replace the entire roof, which was NOT necessary)! Needless to say, we got the name of an RV shop for a second opinion. The roof had just a small patch that needed to be sealed. While we had it in the shop, we had them address a couple of other maintenance items. TOTAL amount for everything was $590.00. The disgusting part about this is that there are a LOT of people who completely trust places like Roberson. And they spend those huge amounts no questions asked. Just do your homework and beware.

I am so glad I found Stan's card in my drawer when I needed help with my 5th wheel. We are full…read moretimers and normally you get put out a week, or more for service. I called Stan on a Saturday and he was there in about an hour. He tried every way to save me money, and in the end saved me a lot! He always answered my calls, or returned them within a reasonable amount of time. He seems very knowledgeable, and did a great job of making sure it was done right. He's my new go to guy.

My RV had a busted slide out couldn't get it in place so he came out and he helped fix it so we…read morecould get it in place and move it. Otherwise it would've been stuck and I would've known what to do. Very helpful very kind and I will definitely use them if I need them again.

Quick service and fixed the problem I was having with my motorhome. Will definitely call if I have…read moreany further problems in the future.

From the owner: We specialize in every aspect of your Recreational Vehicle. read more

We have owned our travel trailer for about 6 years and thought it was time to have our tanks…read morecleaned. We have had no issues but saw their sign while they were staying at the Bend/Sisters Garden RV Park. Kevin arrived on time and wen to work while explaining what he's doing the entire time. Believe it or not, our grey water tank was worse than the black water tank. He was done with our tanks within an hour but Kevin did say, it really depends on the amount of stuff in your tanks. We will be doing this again in a year and he recommends Liquify for your tanks. We have been using Liquify for a while so it helps keep our tank clean. Remember, your tank valves should be kept closed unless your going to dump them. Don't get a poop dome!!

From the owner: Our RV Tank cleaning process removes years of sludge and odors to restore your tanks to factory…read moreclean. Before, during and after your Tank Rangers Ultimate RV Tank Cleaning we give you the knowledge to maintain and keep your tanks in top working order.

Wow! What a fantastic experience with this team! We bought a (new to us) RV and after seeing…read moreClackamas RVs name all around we decided to reach out and have the new toy looked over by a professional! Carli and Team went into motion for us! Before our trip they came out and evaluated the RV looked it over and helped with much needed repairs and advice for our upcoming trip! Huge load off our shoulders as we didn't have the time to safety check it before we hit the road! Carli gave us incredible safety tips and welcomed advice! 5 star all the way!!!!! Do not hesitate to use this team! Small business big impact! I will Highly recommend to all my friends and family!

When traveling out west we developed AC issues and needed to have our unit replaced on our Class B…read moremotorhome. Knowing that we would be in the Portland area in about a week, we reached out to Carly at Clackamas RV. They ordered us a new unit to be on hand when we got there. Being on the road, they worked us in right away upon our arrival. They did excellent work and we found the staff to be extremely knowledgeable and professional. Thanks to them we were able to continue on home to Florida with a dependable AC as we passed through the desert southwest and the deep south in August.

I paid cash for an adequate trailer. At the time I took delivery, the customer service provided by…read morethe staff was also adequate. However, a day later I wanted to return a $40.00 puck lock I also purchased with the trailer (in its unopened original package) but my emails were not being answered. After about the third email I finally got a call back. To make a long story short, corporate is telling their staff here in Salem of a 25% restocking fee and a form I have to fill out. For that I'll just keep the stupid lock and use it for a fishing sinker the next time I go after Halibut. Again, I paid CASH. I fail to see the reason for a restocking fee for an item still in the original packaging.

No self respecting person would buy from here…read more Assistant manager promises me in writing to "reserve" my trailer, i come back in 4 days and its gone. Store manager tries to make it better by selling me the same trailer for $500 more after telling me hes gonna "attempt to make it right". They are a poor mans trashy car dealership only for trailers.

Love our new Motorhome...We had a great buying experience, Billy and Don were very helpful and…read moretreated us well. We highly recommend.

Courteous and helpful, looking for an RV and the staff was very kind and courteous. Would recommend…read morethem to my friends and family.