TERRIBLE CUSTOMER AND RACIST i want to first mention how when i went it originally to fix a phone, i explained to the owner i had no clue what was wrong and he could please help. We waited nearby about and hour as he said. Then went back in and phone was not ready, he was still fixing it and needed to close. anyway, prior to that he said that it was $100 flat. Never did he mention a difference with paying cash or card. So when i paid it was additional $13 -OK NO BIGGIE however i would have appreciated CLEAR COMMUNICATION prior. MOVING FORWARD --- I referred a family member of mine over to him (because of his "good review") to go get his Tablet fixed -- keep in mind we are going to this "PROFESSIONAL" for his help. So my fam member stated that he was given a date and time to return in which later he did. Come to find out, it was nowhere near fixed. He wasn't even present during that moment. So my Fam member stated "Why was there no communication on his end"? Apparently, the owner took it HARSHLY and ran back to the facility and started yelling at my fam member that " YOU MEXICANS , BLAH BLAH BLAH" All my fam member said was the truth, why was he not communicating and setting dates when not ready? My fam member had to calm the owner down. He's not a confrontational person. Then after, my fam member told the owner he's only asking for him to be informed that it isn't ready so he wont waste his time driving to the location. Shortly after they agreed to leave it a few more days to get it fixed. We let an additional day pass by since we had not heard or received confirmation it was ready ..... then still nothing and upon arrival- ITS NOT WORKING :( so then the owner is getting upset and says that my fam member should have KNOWN what was wrong with the tablet. LIKE HELLOOO, you are the professional sir. You were informed prior to leaving the tablet. He told my fam member how it would cost about $600 and my fam member explained to him had he known then he wouldn't have left it in the 1st place. He kept it for about a month with no solution to it. It was brought back home and still not working. Time and money wasted with a bad experience. One thing about working in professional settings and owning businesses if s that you must have good customer service and there was also NO REASON to yell out anything about RACES. He was completely in the wrong and i feel so bad for referring anyone there. ABSOLUTELY NEVER AGAIN GOING NOR SENDING ANYONE THERE. Sir, please be more respectful. read more

10/25/19 AFTER MY REVIEW I AM CURRENTLY BEING HARASSED BY THE OWNER I HAVE RECEIVED NUMEROUS MESSAGES IN MY INBOX!!!!!! I posted my review the owner said it's impossible that what you say even happened because we have been closed for a week. Not true!!! So I posted the receipt showing obviously I was there in that day and time. Then owner claims that they didn't get paid for services other location was paid instead. But since we paid in CASH to the owner that now all a sudden he remembers me now through looking at surveillance obviously missed the cash transaction part unless he's giving his cash to the other location. They claim each location is independently owned and operated which may be true but like I stated- I took the phone to LABrea location and a worker himself told me one hour wait time and then took the phone to the Regent location. At the Regent location is where He fixed the phone and The cash transaction was done. In all my years of Yelping I have never been harassed like this in my inbox it started yesterday even after I told him to stop messaging me I still woke up to messages. 10/24/19 UPDATE FACTS!!!!!!!!Update since I was asked to remove comment and I'm not removing anything.Let me clarify this is for a Review for Services Saturday October 19, 2019. I have receipt to prove it. You need to look at your security cameras On that day around 1 pm. Phone was Dropped off at LaBrea at 11 am location and picked up at 214 Regent Location around 1:15pm. Since you are looking for an invoice as I stated we brought my brothers phone in Last name -Johnson. Check Your records invoices or whatever. This is an actual factual yelp review by a customer (myself) staying the service I received on this day. Ok I was in LA and my brother needed to get His phone fixed and we Found the first location driving down LaBrea. So let me list the problems: 1- Parked in front walked to door nobody there, we walked back to car started it up and a man comes out asking how he can help us and my brother left his phone there and they said it would be an hour To Fix it ok no problem. 2- We go after about an Hour and a half Just knowing the phone would be ready and we walk in to get the phone and the man says-"Oh we had to send the phone to our other location so You need to Go over there to pick it up. So now I need to drive some place Else. At this point we are irritated but ok the phone should Be ready, right??? 3- wrong !!! When we walked in the phone was on the counter still all Cracked up. The man at the new location hadn't even started on it. So now we have another hour wait. We were super irritated at this point. But they got two stars because they did good work but they need better communication and to make sure they work on peoples phones in a timely manner at the original location or at least give the customer an option or a heads up. Needless to say I won't be going back there again. read more

CPRC - owners say I wasn't there the business that day was closed they want to remove my review. Here is the receipt. - Mobile Phone Repair Near Me - Inglewood, California

Ray seemed kind of stand offish but I guess that's just apart of the business he sure is a pro with fixing phones he seems real loved and liked in the community he was very helpful with my phone even though he quoted me a different price on the phone which was okay because what he did to my phone was well worth the wait .... I hope he doesn't go up on his prices because he's the most reasonable phone guy in Inglewood. His shop was very clean and safe ..... he answered all questions and phone calls which I appreciate ..... I would HIGHLY RECOMMEND OTHERS TO GO TO HIM AS WELL .... read more

CPRC - He fixed the hell out of this phone - Mobile Phone Repair Near Me - Inglewood, California

Fantastic service! Ray is dedicated to making sure that your phone is working right and his prices are extremely reasonable. Came in with my son's cell phone that had a cracked headphone port. Ray had the part in stock and replace the headphone port in 20 minutes but we found that there were more problems as my son it actually cracked the motherboard. Ray took the phone back and worked on it for another 45 minutes to disassemble it again, fix the motherboard and returned the fully functional phone back to me for no additional charge! They really know what they're doing to make sure you're taken care of. read more

Highly recommended! For any issues with your cell phone or accessories. Fair prices and excellent service. They were able to fix the screen on my Galaxy S10+ that wasn't a US model and the official Samsung dealer rejected the repair due to lack of parts. So anybody with non-US models can get them serviced with CPRC. Thank You, Ray !!! read more

Great location, great hours open 24/7, clean repairs highly recommended first time customers get a good deal as well (glass screen protector and clear phone case). read more

CPRC - Left side is the cracked LED screen that stopped working & it was replaced with the original Apple screen, it worked right away. - Mobile Phone Repair Near Me - Inglewood, California

Amazing!!! I am so pleased with the service I received. The technician was friendly quick and helpful. If you need your phone fixed this is the place to go! read more

CPRC - After they worked their magic! - Mobile Phone Repair Near Me - Inglewood, California

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Dropped my iPhone 6s and screen shattered. I was at car dealership so I searched for a repair shop close by and found this gem of a place. Went in and not only was the price to repair it very reasonable but they were finished fixing it in under 45 minutes! Would recommend highly. You won't be disappointed! The manager Ray was very professional. He made sure may phone was repaired in the time specified and charged exactly what was previously discussed. I was done with the entire service within 45min. read more

Ray is the best phone repair around. He even came to me all the way in Carson after going to get the screen I needed for my iPhone max as well as gave me a fair price. I'm in love with my screen works perfectly and I received a free screen protector. he's my new go to... the G.O.A.T read more

i requested Cracked Screen Repair quotes using yelp app. after negotiating with 8 repair shops on yelp, CPRC stood out because of promptness and affordability. i am glad i followed my gut and picked this shop because Mr. Brown provided an excellent customer service. he is very knowledgeable and skillful. he fixed my screen within 30 mins. My iCloud did not work properly in the beginning and Mr. Brown checked what's wrong, he assured me it wasn't the digitizer. he then suggested i take my phone to Apple Store to reset my iCloud account... in which i did... i like the clear case and screen protector that was included with the service. I walked out with a fixed and well protected CP in hand and a smile on my face Metered street parking and Free Parking across the street is available. i highly recommend this place! read more

He lies to me. I paid 90 for a new screen. He had mentioned that prior to my visit, my screws from my screen has been stolen. He said that he replaced them... He lied. He said that buying the $90 screen meant that high would have an Apple screen. After going to another retailer after my screen broke again, I found out that that was a lie as well. This man is a con artist. If you're OK with unnecessary lies and talking, definitely check him out. The only reason I gave him two stars is because he gave me a free phone case with my repair. I expected so much from a black owned business, but I'll never return. read more

Ray the owner of this stores is AMAZING! He is dedicated to the making sure his customers are satisfied. He is genuine and honest. When i brought my phone in last week, he was able to fix my screen an an affordable rate and detect problems other than what was apparent to the eye with a resolution and low cost to me. Shameless Plug: Not only is Ray skilled! He also grew up in Los Angeles. Let's continue to support our community! read more

Exceptional service. Ray explained the products well. The establishment is clean and modern. Will definetly return for any of my mobile needs. read more

Fixed my iPhone X under 10 minutes and give me a free case and screen protector excellent service thank you very much.

This is by far my favorite cellphone repair place. Ray is genuine and very welcoming. He's definitely skilled in the craft .. I came in and spent $85.00 for a replacement screen for an iPhone 7s Plus and it came with a. Complimentary tempered glass and a clear phone case. Definitely worth the investment and I believe a one year warranty! I'd highly recommend this place for cellphone repairs. Thanks again and it took between 4-6 hours. He's very good at hosting clients on their devices read more

Came in this morning. Thought my glass was cracked. Nope, just my protector. Sylvester fixed it in two minutes. Saved me the hassle of the dealing with AT&T, etc. read more

I am from out of state and needed my phone fixed FAST. lol Lucky I saw the right signs that lead me to CPRC. I went to the 2nd location at 214 E. Regent Street. Ray's service was excellent, fast and he was very knowledgeable. Schooling me on the in and outs on properly taking care of my phone. I highly recommend this business. Great customer service and on top of that the warranty last a year. (service) iPhone X screen repair. read more

My boyfriend's cell phone screen started glitching unexpectedly last week. I stopped by late at night on a whim to get an assessment about the phone screen. I ended up getting the whole thing refurbished as the charging port and back glass were also damaged. Ray gave me an estimate right there on the spot and told me it could be done in roughly 45mins. I left to run some errands and came back in a hour. He wasn't done with the phone just yet, but that was alright I gave him a couple more minutes to finish. There was someone before me and a full phone refurbishment does take some time. He was just finishing up by the time I returned the second time. Turns out he had caught some people trying to steal and dealt with it appropriately. From start to finish he was very communicative and transparent about the whole process. The phone is even better than when we first bought it. I would definitely recommend this place if you're looking for great customer service, quality work and reasonable pricing! read more

Every time I come to support I always end up waiting a long time for my services. The first time I wasted about 5 hours waiting for my phone. I decided to still support because sometimes things happen. The last time I went I was told I would need to wait 2 hours for my phone to be seen. I went to another place instead although I have warranty on my phone with this establishment. I personally wouldn't recommend going here if you want quick service and professionalism. read more

This place is GREAT! I crack my phone screen all the time and I am happy to say I have finally found a repair shop that I can trust to be professional and careful with my phone repair! Next time I need phone service I will definitely be coming back here! read more

This is now my go to place for cellphone and any other electronic repairs, the owner Ray definitely knows his stuff, and with great customer service and quality work. read more

In and out in 10 minutes, great price, phone is as good as new, Andreas is a friendly and professional technician. I'll be sending all my friends over for screen repairs. read more

If you're the type of person that sometimes waits to do things til the last minute, do not worry, RAY is there for all of us :) at 11:30 pm on a Thursday night I found my self irritated of my phone (a custom green iPhone 7) not charging so I called him up to see if I can stop by the shop to get the work done on my phone & he gladly invited me to stop by. I got there & he was very polite & nice while trying to get an understanding of how the phone got to it's current state. After collecting some info he got right to work! (Mind you I messaged him earlier in the day to get a quote and time frame on about how long the work would take.) What was supposed to be an easy 20 minute job turned into an hour because the inside of my phone had missing screws, things not in the correct place, and was just a freaking disaster lol. Lucky for me, Ray was nice enough to correct ALL the mistakes after switching out my charging port. He worked very cautiously on it & kept a nice conversation with me the entire time (: after closing it back up; he rang me up & the price WAS honest to what he had mentioned in his Yelp message (which was very reasonable and cheap!!! Considering the extra work he put in aside from just switching out the port).... I payed... then he still gifted me a new clear case to show off my phone color & put a brand spanking new tempered glass on my screen. *PHONE IS WORKING/CHARGING FLAWLESSLY BTW* I will definitely be spreading the word & coming back for all future repairs! Thankyou again Ray! :] read more

Quick service. Came in for a new battery it was done in less than 10 minutes. Knowledgeable technician, very friendly. Best price of all the other shops in the area read more

Fast and easy service, friendly staff, affordable