Highly recommended, efficient course time, detailed course materials, helpful staffs , easy to find parking

Very Disappointing and Unprofessional Experience I chose CPR Society for my initial ACLS certification because of its high ratings, but unfortunately, my experience was extremely disappointing. After booking my CPR skills session, I was never given clear instructions on how to proceed. I contacted the number provided for questions but kept receiving automated responses saying I should have received an email. Despite repeatedly explaining that I never received anything and even providing three different email addresses, I still received no instructions. I also requested a phone call for clarification but was told they only offer text support. After expressing my frustration, someone finally responded, but instead of helping, they became rude and unprofessional, replying in ALL CAPS with statements like "ARE YOU EVEN READING?" Completely unacceptable, especially toward a customer who paid $150 for their service. I've attached screenshots of the conversation. Toward the end, the ALL CAPS responses stopped, although I'm unsure if someone else took over. I stopped responding after. Regardless, that does not excuse the way I was initially treated. I expected basic customer service, clear instructions, and professionalism. Unfortunately, I received the opposite. Very disappointing, especially from a business with such high ratings. Update: The owner repeatedly called and sent nonstop messages late at night. Looking at other reviews, I'm clearly not the only customer who has experienced this kind of unprofessional behavior. I was even threatened with having my ACLS certification voided and being banned from all their locations. To the business owner: Do not contact me again. Please send proof of my full refund, and I'll gladly take my business elsewhere. Any further unwanted contact will result in me filing a police report and a complaint with the Better Business Bureau. I have screenshots documenting everything. This behavior is completely unacceptable. read more

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This now being like the 6th time I have taken a CPR class here at CPR society over many years, I have definitely seen the business model evolve over time. It use to be in person with an instructor who was off script a bit, but brought humor and stole a few hours of my time. Now the facilitation of the CPR class in current day is in my opinion improved in that it is taught from a digital instructor/video and took less than an hour of my time. For people like me who are just needing to brush-up on skills I already know, this is perfect. If you have never taken a CPR class before, it might seem a little strange and you might seek out a class taught with an actual human in front of you. Just understand what you may or may not be getting as to instructors/instruction and book what you might be most comfortable with. Although at the end of the class, there is an opportunity to ask a question to a human, you go the entire class working with others n the class and being watched over cameras but not by an actual human. Again, for a refresh, this works well for me. Efficient, checks the box of my refresh and relatively fast. CPR Society is easy to book classes on-line, electronically driven with manuals on-line and easy to complete with lots of time slots to make to make an appointment work around your schedule. read more

I was in yesterday to renew my ACLS and the whole process was so efficient. I've been here before for my BLS renewal and did hands on with a class. For ACLS, I did all the pre-course work on the AHA site and was able to just go in for the hands on portion. I was greeted when I first came in and guided to the ACLS hands on room. It was just me and the manikins. No pressure and felt very relaxed. I will deff be back for both renewals here. read more

CPR Society - First Aid Classes Near Me - Las Vegas, Nevada

Amazing work .. I can wait to go for my next classes.. Ty. I got my card right away Ty Mr. Mandel. read more

Attempted to renew BLS, ACLS and PALS certs. I had an error when trying to purchase online and when I refreshed page, prices were significantly higher. I messaged their customer service number as they do not give option to speak to a person over the phone and was met with very immature responses from their support (owner?) when asking if the initial price could be honored. Update: Just received harassing phone call and texts from owner Alejandro immediately after posting my review. His phone call from the moment we spoke was extremely unprofessional and threatening. He had gathered my personal information, including my home address and employer, from the form I had submitted online to register for the courses and threatened to speak with my employer and mentioned that he "knows people" who live near my home. This is a blatant violation of my privacy to use personal information that should have been secure. Avoid this company at all costs. Will be speaking with PD if harassment does not stop. Update: Please remove my name and phone number from yelp immediately as this is private information and I did not consent to you sharing. Our conversations have been recorded and I am contacting the police department. read more

This is my 2nd time using CPR society to get my certifications and it's been a convenient and efficient. There's plenty of time slots and depending on what you're taking, there's in-person class as well as the self-service station. The staff is also very friendly and are always there to help you when you need it. read more

I've renewed my BLS, PALS, and ACLS all in one afternoon thanks to CPR Society. The instructors are thorough, knowledgeable, and made the material easy to follow. I appreciated the option to go at my own pace while still having support and guidance when needed. The whole process was smooth, efficient, and convenient--especially when you're in a time crunch to stay compliant. I highly recommend CPR Society for anyone needing certifications or renewals in Las Vegas. read more

Awesome! I made an appointment and did the self-serve BLS/ACLS renewal, fast and easy to understand. Thank you! read more

The self service station is a game changer! Super quick and efficient. I recommend wearing headphones when you do if there's another person in the room with you. I've been going to CPR Society for a years and have never had any issues. Highly recommend. The woman at the front is very kind. read more

I got recertified in CPR and ACLS and it was such low stress! After doing the online portion and passing the test, the CPR Society offers a hands on testing at their office! I felt supported, had help if needed, but basically demonstrated my skills in a low stress environment with immediate feedback on whether my compressions were the appropriate depth and if I chose the proper med. As many of you know, ACLS is not easy, but CPR Society supports you the whole way to PASS. I will keep coming back as the experience is very positive. read more

As a health care worker, this was extremely convenient and informative. It was intuitive and stress free. I am telling all my coworkers to switch over to CPR society read more

Amazing service and availability! I have used other places in the past and scheduling could be problematic. I would highly recommend to anyone else needing certifications. read more

I highly recommend this place for your BLS or other certification needs! I was able to book a time slot very last minute and was able to get in and out with my certification in a very timely manner. I did the private room w mannequins for BLS and ACLS - it was to the point & you are able to do it until you pass if needed. read more

This was the quickest and easiest way to get your ACLS card! No waiting and no long classroom hours! You 10/10 recommend

Excellent place to renew my ACLS, PALS and BLS. Had a great experience would highly recommend. Eli Schneck, MD Urgent Care Attending Physican. read more

I did the self-service station and it is the most convenient class ever! Easy to understand and follow instructions! I recommend your phone be fully charge and bring headphones if someone else is with you, unless you guys are willing to do it at the same time! Got my credentials that same day as well ! I completely recommend it. read more

Always so great to get my certifications from CPR society!! Easy to schedule...staff always helpful . Will always recert there

Quick, easy, and overall a great experience! The online modules are long; however, the in-person portion was short and sweet! Definitely recommend CPR Society read more

I liked how everything is ready. All the supplies and mannequins are laid out properly. Customer service is prompt and very helpful in responding to questions. read more

This is my go-to place to renew my CPR and BLS as a healthcare worker. One time, I was the only one in the class, and the instructor covered the manikins and worked with me to actually learn and pass the test easily. The 2nd time, I was in a big class, and we watched a video, practiced on the manikins together, and went over the test questions thoroughly for everyone to not only pass the class but learn. read more

Very efficient and informative. I admire their professionalism and customer service. This is my 2nd year going with them.

Very clean, well organized facility with multiple stations and education. Quick and easy, especially for recertification, as I've done it for many years-but new recommendations, rules and protocol included. read more

This was my first time taking an ACLS refresher from CPR society and I will not be returning for future recertifications. I signed up for the "instructor-led classroom course" and was surprised to find out that the instructor was virtual. There was a man on the TV wearing a white coat that greeted the class. A video with someone else's voice teaching the class then started to play, however, these annoying commercials would repeatedly pop up on the TV screen. It seemed very unprofessional. At no point was there ever someone there in person to give me feedback on technique. I felt like I would have been better off just practicing with the manikin that could actually give me feedback. There were no breaks to use the bathroom so I had to leave in the middle of a video playing. Some positives- the room was clean. I got my card the same day by email. Parking was free. Overall, if all you care about is a quick recertification and don't want to interact with anyone, don't bother with the instructor-led course and use the manikin-or go with a different company altogether. If I had known I wasn't actually going to meet with someone in person let alone have a virtual instructor that doesn't give feedback I wouldn't have signed up for this course. read more

I love CPR society! They make renewing my BLS and ACLS such an easy process. They have convenient scheduling online with a plethora of daily class. The perk for me is that you can do a full class day or a hybrid where you do the modules and check off on the skills portion. I did the latter and mannequin process was easy to use! They also price match if you find a lower price elsewhere. Choose them for all you need. They do offer other certifications as well (see the picture). read more

I took a class with them and never received a certificate! When I inquired I was told to check my spam at 12:14am. I still have not received my certificate and no one is responding to my messages and there is no working phone number. I feel like I have been SCAMMED! Update: After I received my certificate from Red Cross, the owner called, texted and emailed me more than 20 times asking me to remove this review. It's funny because there was no working number for me to reach them and they never answered my FOUR emails but after this review was posted they could reach me. They have indicated that it was not them who did not send my certificate but it was Red Cross in error. Yet they were the ones who failed to answer/respond to me, not Red Cross. They have also offered payment for me to take this down ... read more

Had to recertify for CPR, AED, and first aid for my strength coach certifications. This was very informative and easy to sign up for. I booked online and when I had an appointment come up I was able to reschedule online with no hassle. Will come back when I need to recertify. read more

CPR Society - Building view from valley view blvd - First Aid Classes Near Me - Las Vegas, Nevada

Absolutely seamless process. Very easy to schedule, completed, and receive cards. I have recommended to the majority of coworkers in my he hospital. read more

I needed to get my BLS and ACLS for my job. I saw CPR society on a Google search and saw they had in class and self service options. I really appreciated the self service option. I got study materials to review at home and felt confident to test once I arrived to the CPR society. It was very user friendly and efficient. The quality of my CPR on an adult and infant was graded on a device so I could see how to improve. Would definitely recommend and will be using again when it's time to renew read more

The customer service is outstanding. They went above and beyond to help me get the correct certification I needed for my internship!! Thank you so much!! read more

I have to say that the CPR classes have been upgraded the last few years ;) CPR society offering to do a blended class of online and in person is a great thing !!! I did a 2.5 hours online course (had great videos and explanation) and now an hour classes of actually hands on (puppets) to make sure I understand everything is faster and more convenient than before that you had to sit in class for 4 hours. Great location, easy to get here, lots of parking, the instructor has great attitude and experience. The instructor is really helpful, he brought up a suggestion for my certificate that will help me in the future. read more

CPR Society - CPR society class - CPR - First Aid Classes Near Me - Las Vegas, Nevada

Three stars because the class felt rushed. I came with my 13 year olds hoping to leave confident. We left feeling incomplete and in need of the provided video material sent in the email. If I wanted an online course I would've purchased an online course. If you're looking for the instructor to walk around and guide you and ensure you're locking elbows, using the correct finger pressure and ensuring the correct tempo, this isn't for you. There was a song suggested for the tempo, the class would've benefitted from hearing the song. We went over use of the AED but it was very fast with no instruction on how to find one. There is no cover for between infants and below adults- children. I was disappointed about that. There were also resuscitators on the table that didn't get used. I would've liked to have known how to use that. The class itself lasted about 35 minutes. read more

have done my BLS and ACLS the last few years either CPR society. It's quick and easy. I have done both the class with my daughter and last time did the self testing. They stay up to date on newest requirements and are very supportive taking time to assist if you have any questions or concerns read more

Staff was so great. Session was straightforward and easy! I am certified and it did not take too long either.

CPR Society was an easy choice for me when deciding whom to renew my BLS provider certification. If you are a healthcare provider in the Las Vegas/North Las Vegas/Henderson metro area, I suggest you look to them as your first stop for updating your credentials. Their website is user-friendly and easy to schedule online. In fact, I was able to get in same day in the last class I took a few months ago. Their staff was always quick to respond to questions or concerns I had. I remember one time I was signed up for the wrong class and the instructor noted my previous credentials and got me enrolled into the correct course later in the afternoon to make sure I didn't need to reschedule or make a second trip out to their office. Incredible customer service. Give them a try. You will not be disappointed! read more

Highly recommend this place! They are so fast and efficient when getting your ACLS/BLS/PALS. And they now have a self service option which is fantastic. This is the only place I will come to for all my recerts. read more

Horrific customer service with nonstop adds, computerized receptionists utilizing a very limited vocabulary, when finally a frustrated, rude human calls back, aka the "owner of realty business", he is too ashamed of this scam business to even share his name. Stay away- don't waste your time or energy. read more

Performed acls bls and pals. Instructors were both great. Fyi, had to do the online precourse videos and exam(took about 4 hrs in total with videos x2 speed), but only went through the motions and a workbook together when I was there-not a complaint. No testing in person except making sure you can do cpr. Also, got the cards within a couple hours of completeing the courses which altogether was less than two hours. read more

Course had no oversight, no instructor/no human, and no testing to confirm anything was learned. People were practicing on mannequins incorrectly, and there was no one to tell them they were performing the technique incorrectly. This is dangerous and I would not recommend. read more

Outstanding customer service, quick in-and-out, clean facility, will definitely come back again!