Phil is absolutely amazing. I am a facility manager for a very high end country club. I deal with…read morecontractors every day and by far he is the most professional, fair, and talented I've worked with. I have had his company refinish our floors for years and the results are always amazing and at a very fair price. I recently hired him to refinish our hardwood floors in our home and couldn't be happier. They used great care in protecting everything, kept us updated evey step of the way and use very high quality products. I can't say enough good things about them.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

Brett is an amazing businessman. He takes each job personally and makes certain the job is of the…read morebest quality. I would recommend B&B Fencing for all of my family, friends and colleague, without reservation. It's increasingly difficult to find an "old School" businessman, someone you can rely upon. He really is the best. My highest rating Mark J Braska

Paid $25k for a fence specifically to keep the dogs in the yard. Thought it was good at first, but…read morethe fencing was not secured at the bottom, so they are able to get out underneath it. Called to follow-up, but he want more $$ to redo it the way it should have been done in the first place, and didn't even come back as promised to look at the problems with the fencing.

I had put off gutters for too long. Up The Gutters was recommended by a friend of ours. Rod came…read moreout and gave us a quote. Ian came out with his team of Sam, Franklin, and Peter. To me, it means alot to have the owner working with his team. they were clean, professional, and made sure to quality control their final inspection. I would recommend to friends and family.

We hired Up The Gutter to handle a gutter cleaning and to resolve some nails popping up on our…read moreroof. Rod came out and provided an estimate on the spot that was fair and reasonable and we moved forward with hiring Up The Gutter. The crew arrived a few days later and communication along the way was top notch. The work done on our property was exceptional and the crew was polite and professional on site each and every step of the way. Highly recommend!

This rating is for the overall final result of our 6 months working with dick rockwood. We put an…read moreaddition onto our split level and it came out amazing and exceeded our expectations. I will say, it wasn't anything wild or crazy design wise. Just bedrooms and bathrooms on the new floor, but still. The front of a split level can look very flat, dick suggested certain designs (window placements, gables, etc) to break it up and it looks gorgeous. That being said, he was terrible to work with overall. Not once did he or his office reach out to us- it was 100% us calling or e mailing him for updates on our plans. Usually the drawings were done days sometimes weeks before we got them due to us constantly pressuring dick for an update. Miraculously almost every time we'd receive updated drawings, dates would go as far back as 4 weeks! It really held up the process with the builder. He was completely non existent via text. We'd have to call him repeatedly before he would decide he got annoyed and finally pick up. I will say if you can overlook and deal with this stuff, he is truly one of the best around at his craft and in the end was worth all the headaches with lack of communication since the final product is perfect for us and exactly what we wanted. He knows his stuff and has great insight on what will work and what won't.

We were looking for a home addition design and Rockwood was recommended to us. We spoke with one…read moredesigner on the phone and set up an in home consultation. He cancelled the day of so a different representative (Dick Rockwood himself) came to the house and we sat down for 45 minutes discussing the project. He was very nice and attentive at the meeting. We thought we were on the same page when he left with rough sketches. Rough measurements were taken that day along with pictures. The only communication from the Rockwood group towards us after that day was requesting payments at their deadlines which we paid as asked. We had to continually call to get updates on progress. We finally had sent multiple emails and called multiple times to get a copy of the drawings sent. When they were sent they were not close to what we discussed, they were executed by a third person that had not ever been in contact with us or had never seen the location. They charged $5000 for the drawings and never responded when we asked for redraws stating they were not in the ballpark of what we had discussed with Mr Rockwood himself in our kitchen. When we called to discuss the issues Mr. Rockwood was busy skiing in Colorado. He was nice enough to answer the phone from the lift and offered to call when he returned to town but it has now been 2 years and we have no resolution, no plans and no refund. In the 2 years since we sat down together there has not been a single call or email to inquire as to progress of the build out. They took the $5000 but we have not gotten any drawings from them to use. Your experience may be different if you live in a more affluent town or area as it appears these are the towns where this company prefers to work. We don't have a small house or budget but the town is not as affluent as surrounding towns where this company does most of their work.

fast, reliable, accurate service - he really is devoted to your satisfaction. I was more than…read moresatisfied and will keep his number handy for the future!

very responsive, reasonable and courteous. Highly recommended. He showed up on time prepared.read more