Scheduling was easy. Tech was timely and professional. He Triaged my washer and provided quote…read more More importantly, Jason recommended a course of action which ended up saving us $500.

So, my brother took the washer home. Fixed it with one part just over 100 bucks. Not what the…read morerepairman has said was wrong ither. Washing machine works great.

Worst customer service ever. Lady at the desk knows absolutely nothing about plumbing. Would never…read morerecommend to go in the store. Went back to my office and ordered everything directly from Ferguson.

TL;DR: Ferguson delivered the wrong size tiles for one of our bathroom floors. Despite admitting to…read moretheir mistake, they claimed due to it being a custom job nothing could be done. We had been pretty loyal customers at Ferguson for many years, while redoing my parent's beach house. This is to say, this isn't the review of a one-time dissatisfied customer, but one that just was done with the BS. On the last purchase, we bought many items to fully renovate several bathrooms. The contractor spoke with Nancy a few times, giving her specific measurements for the materials needed for the bathroom walls inside the shower/tub. The order was made in March and seven weeks later (late) the order arrives with an incorrect amount of materials needed to finish the job. There was specifically not enough for the bathroom accent wall and the corner trims. The contractor was forced to order elsewhere to get enough materials to finish the job. As a consequence, the project has been very delayed. I am extremely disappointed with the treatment, service, and lack of communication. We had to email more than once and call to get a response They couldn't give me back the time my family spent trying to figure out how to make this work out. Or the fact that we couldn't use the house for months because we were waiting for materials and then for the fix-up job. However, they COULD have sent us the right amount of materials. Or refunded our money. None of which they were willing to do. First, I would like to apologize for my delay in responding to your email. I have been overwhelmed this week and am just now catching up emails, phone calls, etc.. Eventually, in July, Nancy responded saying she "wanted someone to make sure the measurements were accurate" because what we ordered was "a special order which can't be returned. This is why the order was delayed originally." I honestly have no idea what that meant, since our contractor gave the right measurement, and what they sent just didn't match what was sent from us. She then says that "Someone should have contacted me to see what options were available before taking another course of action. I have no recourse because I can't return the product." I honestly don't know who this someone is, they should probably get their act together.

John, the owner, is what is missing in appliance repair: responsive, easy to understand, focused,…read moreand effective. Great experience in dealing with an ice maker. Would not hesitate to call on him again.

Our vacation house has the dreaded task of yard work. We like doing the work ourselves because we…read morecan buy our own products. We also make sure the work is done correctly. In the Spring we mulch our yards(front and back) and it's a painstaking chore. Home Depot delivery makes this chore tolerable. This location has an excellent delivery process. Order ahead, choose deliver date and timeframe and viola, the products arrive as promised. An added plus is their communication, a constant update is given via text and phone call. Once the transport company arrived, the pallet was unloaded and the driver was polite and easy to work with. I would definitely recommend this location and their online ordering process.

Friendly and helpful staff. They do have staff working in the specialized areas like paint and…read morehardware. Today the staff helped me with getting the proper sku numbers for a special order gas hose. I do like their app because it gives me location for some of the items that are hard to find. Parking is easy. I've also purchased mulch here back in the Spring. There is a special pickup area for mulch so don't be confused and expect the mulch to be in the garden shop.

Ty has been a great help to us. He's worked on our refrigerators with great success, timely…read moreresponse time and a fair price. Recently, he couldn't get there in a time that worked (rental property), and he was kind enough to walk me through a few things. I was able to solve the issue myself on turnover day with his help. I can't recommend Ty enough!!

Ty is quick to respond back. Fixed my dryer. Does Great work. Has Great prices. Super Nice guy!read more

Went in slightly nervous due to the bad reviews, but the previous day the Wash House in Manteo was…read moretoo crowded and no machines were free, so I left. I had one large fluffy comforter that requires a large-capacity machine. Arrived around 11 AM on a Wednesday; brought my own quarters from a bank, and detergent. Had no trouble getting one of the two large washing machines. It and the dryer worked fine. Left around noon. Spent $7.25 total.

Be prepared to be robbed if you go here. They don't put signs on their machines that are broken,…read morethey don't fix their machines, you can never get anyone to come tend to them. Do yourself a favor and take your money elsewhere because you will lose money in here due to this poorly run facility. I don't know how this place gets by.

We have done business with Interiors in Elizabeth City for years so when the time came to replace…read morethe Master BR carpet, we definitely knew we could get great service once again. Lynette was so attentive to my needs and gave me several options from which to choose. She even had some advice on selection of vacuums. The work was completed in a short time, the installers were very skilled and polite. It's been about a month or so and we are very happy with our selection and their work. I will post a photo on their Facebook page of our selection Catherine S

Built our forever home in November 2022 and work with Sparkle on picking out all of our flooring…read morewhich we love. The problem is Interiors "subcontractors" who installed the LVP flooring. With it being close to a year since our house build be started having issues with the flooring coming up. Our contractor called Sparkle to have them come out and take a look at the flooring, but she never returned calls. Unfortunately, we've had to have 2 other contractors come out and "patch" the flooring in the problem areas and now my floor that I once loved looks like crap. I guess this goes to show you get what you pay for.