1. Coyote Towing

0

Park City, UT

Coyote Towing

3.7 (3 reviews)
Open • Open 24 hours

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Services - Coyote Towing

Boat towing

Car towing

Motorcycle towing

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Burt Brothers Tire & Service

Burt Brothers Tire & Service

(75 reviews)

The service was super fast! They said they would repair my tire in 45 minutes, but it didn't even…read moretake 15 minutes, and it was free!

I cannot recommend the Burt Brothers location on Rasmussen Rd. in Park City after an experience…read morethat went beyond poor customer service and became a serious safety issue. I arrived at 7:55 a.m. as the first customer for four new tires and an oil change and wasn't checked out until 10:23 a.m. I had just gotten off work at 7 a.m. and had mentioned this when scheduling and again when I arrived. I kept two of my old tires because they still had plenty of tread. Despite that, I was charged disposal fees for all four tires, and getting the incorrect charges refunded became an unnecessary hassle. But here's the part that really matters: I bought TWO brand-new ratchet straps and specifically asked Burt Brothers employees to secure the two tires I was keeping to the roof of my SUV. They used ONE strap to secure BOTH tires. After leaving the store, ONE OF THE TIRES FLEW OFF MY SUV AND INTO THE ROADWAY while I was driving. Thank God it didn't hit another vehicle or cause an accident. I was able to pull over and retrieve it, but a full-size tire flying into traffic could have caused a serious accident or injury. I immediately called the store and told Joe I needed to speak with a manager because a tire they had secured had just flown off my moving vehicle. I was told the manager was busy and couldn't be interrupted. I eventually spoke with manager Greg. While he apologized and said he'd speak with the employee, I felt he spent too much of the conversation shifting responsibility toward me rather than acknowledging the seriousness of what had happened. I specifically asked THEIR employees to secure the tires, provided TWO brand-new straps, and trusted that a professional tire shop would know how to safely secure them. Had I known otherwise, I would have done it myself. I spent nearly $700 and left dealing with an incorrect charge, poor customer service and, most importantly, a potentially dangerous safety failure. Mistakes happen. What matters is how a business responds when they do. When a customer calls to report that a tire your employee secured just flew off a moving vehicle, that should be treated as an urgent safety concern--not an inconvenience. I'm extremely thankful nobody was hurt. I won't be returning to this location.

Coyote Towing - towing - Updated October 2026

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