Cox-Rowley Funeral Home

When you get a call no parent should ever receive -- the call that your child is gone -- your world…read moreshatters and you don't even know where to begin. I got that call on a Monday, and on top of the heartbreak, another complication hit: my son had passed away in Albuquerque, New Mexico. After calling multiple funeral homes in Albuquerque and gathering prices, I started calling funeral homes in Amarillo. The moment I spoke with Candice at Shafer Mortuary, everything changed. She immediately said, "Let me take care of everything from start to finish and take this off your hands." And she meant every word. Candice arranged for my son to be embalmed in Albuquerque, then personally drove all the way there, picked him up, and brought him home. She gave us the chance to have a short, meaningful viewing with him before cremation. She handled every single detail, start to finish, with compassion, professionalism, and genuine care. What amazed me even more is that she charged us the same amount as if we had done everything in Albuquerque -- no extra fees, no surprises, just kindness. To Candice and Eric: thank you for taking care of Dallas, and for making an unbearable situation easier, seamless, and far less expensive than it could have been. Your compassion will stay with us forever.

They were very courteous when picking up the body. They handled everything professionally. The…read moreobituary was beautifully written.

Llano Cemetery

2.0

(6 reviews)

They buried people in the wrong graves, then moved them and did not tell the families. They broke…read morethe law.

Im VERY UPSET. I brought my nephew some decor for his grave. We paid for 3 plots all next to him. I…read morelook around and see other graves have some of the same decor that others have left at thier graves. The same empty liquor bottle sits next to 1 grave & I dont understand why my nephews stuff i bought him is gone? Its not about the money, bc ill continue to buy him more stuff, but it's just the principle. The stuff I bring is for my nephew, not for the groundskeepers or other visitors to take for someone else.

Rector Funeral Home

2.4

(8 reviews)

Review a Funeral Home for my 400th review? Well, why not? This was definitely our "hour of need"…read moreand this place came through for my family. It was actually the third time in 4 years their services have been needed and because my sister-in-law was very satisfied with their service after her mother passed away, she turned to them again when her little brother died unexpectedly a year ago. On January 25th my big brother had a massive heart attack, totally unexpected since he had no previous heart conditions. They made it to the hospital but in spite of heroic efforts by the doctors, they were unable to save him. He was only 65. Our family is heartbroken to lose him. Again, Rector Funeral Home was contacted to assist in planning the services. When I got to town I went there for a viewing. No one else was there at the time I went . When I broke down, it was the receptionist who put her arms around me and comforted me, almost as if she was family. I really appreciated that. My brother had so many family, friends and acquaintances and was so well-thought of that they predicted more people would attend services than their chapel could hold. The director stepped forward and offered the church he attends for the services. They were right, the church was full. It was very heartwarming to see the outpouring of affection from all those who knew my brother and were sorry to lose him. The church ladies even prepared a lovely lunch for about 50 of the family and close friends following the services. We all hope we won't lose the ones we love. But we will, eventually, and it's comforting to know there is a place like this who will help you take care of your needs and provide you with as meaningful an experience as possible. Thank you, Mr. and Mrs. Rector.

On the absolute worst day of our lives, the funeral was the way to be able to finally put our…read moreworries and grief at peace. Not to see someone else's family member wearing the clothes of my deceased grandmother. If I could give zero stars, I would! It was a absolute, complete disgrace! Understanding that people make mistakes, but to make light of the situation of switching BODIES-is not understanding at all. There was family that came a long way who, after having to wait, then come back, just to be pushed out again are in shock that a professional funeral home would be so disgustingly terrible. I cannot believe there is anything other than gross misconduct when it came to this situation. I do NOT recommend this business, and for it having such a popular name in town, I'm sure it was great at one time, but not now. Horrible, horrible, horrible service!

Memorial Park Funeral Home & Cemetery

4.4

(7 reviews)

Our mother and dad had a prepaid plan that they purchased from Memorial Park over 30 years ago…read more The business had new owners when our dad passed away in 2013., but they still honored their plan and took great care to make sure everything was done right. Our mom recently passed away. She had lost so much weight that we were concerned that they wouldn't be able to make her look like herself so we would be able to let our family see her again. Tracy did such a wonderful job making our mom look like herself! It was such a relief to see how good she looked! Tracy was so good about taking multiple calls and changing up things at the last minute for us. He did a fantastic job and we're so thankful for him and all of those who helped make this difficult time easier for us.

My brother passed and I went to check on the grave and put flower. While there, I noticed the…read moreground needed pushed down. I started walking and pushing the dirt down and fell through a sink holes up to my knee. They did not fill the grave around the vault and the ground. I went with a 2 by 2 and found other sink holes that are three feet deep. They blame me for the fall saying I should have asked for maintenance. I didn't know it needed maintenance until I fell into the sink hole. They refused to pay for my xray on my knee and ankle. They have not watered my mothers grave in 4 years. We had to haul water in to water moms grave. The well was broke they said. That was because of Covid they said. They do not take care of the grave stones and just let them sink under ground. This place is a joke.DONT PURCHES . You will be disappointed in the care of your loved one.

Lighthouse Funeral and Cremation Services

1.0

We used Lighthouse to cremate my brother-in-law, who passed away in the VA long-term facility in…read moreAmarillo. Living in Georgia, we made arrangements to have his cremains mailed to us. My wife was very concerned about these being mailed, but the funeral home "assured" us the package would be carefully tracked and require a signature when it reached us. We found the cremains tossed on our front porch with no signature required. Research through the post office revealed that Lighthouse had "waived" the requirement for a signature -- precisely the opposite of what they promised. If I ever had an opportunity to do business with a funeral home in Amarillo, it would not be Lighthouse. Very poor service!

From the owner: We are a family owned funeral home and crematory that's been in the industry for more than a…read moredecade. As the first technology based funeral home, we simplify the planning process and pass those savings to you. We partner with local event centers, community churches and city facilities to provide the highest quality services to every culture, nationality and religion with options that don't restrict you to a single facility. The customization that Lighthouse brings has allowed for family receptions, all day viewings and even fully catered events that ensure a celebration specifically tailored to the uniqueness of each and every life.

Dependable Plumbing

4.7

(15 reviews)

This is the only plumbing company we'll use!! They have done right by us every single time we've…read morecalled! Guest bathroom clogged over the weekend. Called early Monday, said they'd get to us Tuesday...no problem! Called Monday around 12:30 and said we can be there in 20 minutes. Heck yeah! They were there in 15, got us fixed up in less than 30! Price was wonderful!! WITH a 7 day guarantee! The two techs were Max and Charlie. They were PHENOMENAL!!! Extremely professional, extremely kind, and explained everything they were doing. I couldn't ask for better! Like I said, this is the only plumber we'll use! Top notch!

One the best services I have had in many years. Thank you Dependable plumbing. Lived up to your…read morename.

Guard Plus Termite and Pest Control

(5 reviews)

I realized I had a pest problem at 10 a.m. on a Saturday morning. I was terribly upset thinking…read morethere was no one to help me on a weekend. Tom answered the phone, reassured me that he could work me in, and sent texts to update me on his arrival. He was prompt, efficient, and very reassuring as he solved my problem. I was also happy with the cost of his services. You will not find a better, more reputable business to handle any pest problems you might have.

I was super pleased with Tom and his prompt response to my home needs including mouse control and…read moreinsect protection. Tom gave me tips and advice on home repairs to avoid mice invading the home. Highly recommend.

Terminix

Mike did a very good job. I appreciate all the cleaning around windows. He did a very thorough…read morejob. Thank you for taking care of my house.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.

Bell Appliance Service

The owner is a great man. Very honest and has helped us out with problem's to help repair things…read more Recommend highly

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Dawn P.

0

2

0

14 years ago

we recently lost our son. Charlie and hs staff were the best. No parent should ever have to go through this if you lose someone call Charlie. Thanks so much Bobby and dawn Petersen read more

Cox-Rowley Funeral Home - funeralservices - Updated August 2026

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Thank you to Boxwell Brothers for the peaceful transition from Earth to the final resting place for…read moreso many. The chapel is lovely and very inviting. I have attended many services at this place.

My son passed away at a 39 years old. He always wanted to be cremated. this was new territory on…read moremany fronts for me. Blakely from Boxwell Brothers explained everything so clearly that we knew what to expect to some degree. At the crematorium I thought we would be setting in the parking lot as they took my son inside and that would be it. It was so much more. They allowed us to be very near as he was put into the retort. The door to the building was respectfully and gracefully lowered and we could have stood outside for as long as we wanted. The experience was not what I expected, it was a 1000 times better. Thank you Blakely and Boxwell Brothers.

Shafer Mortuary Services

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When you get a call no parent should ever receive -- the call that your child is gone -- your world…read moreshatters and you don't even know where to begin. I got that call on a Monday, and on top of the heartbreak, another complication hit: my son had passed away in Albuquerque, New Mexico. After calling multiple funeral homes in Albuquerque and gathering prices, I started calling funeral homes in Amarillo. The moment I spoke with Candice at Shafer Mortuary, everything changed. She immediately said, "Let me take care of everything from start to finish and take this off your hands." And she meant every word. Candice arranged for my son to be embalmed in Albuquerque, then personally drove all the way there, picked him up, and brought him home. She gave us the chance to have a short, meaningful viewing with him before cremation. She handled every single detail, start to finish, with compassion, professionalism, and genuine care. What amazed me even more is that she charged us the same amount as if we had done everything in Albuquerque -- no extra fees, no surprises, just kindness. To Candice and Eric: thank you for taking care of Dallas, and for making an unbearable situation easier, seamless, and far less expensive than it could have been. Your compassion will stay with us forever.

They were very courteous when picking up the body. They handled everything professionally. The…read moreobituary was beautifully written.

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These guys are amazing to work with and make the whole process smooth and easy. Thank you for your…read morehelp!

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3.9

I had a great service experience with this small business. I came to them for help to do data…read morerecovery for a dead Asus Zenbook Prime ultrabook. It was a tough job because these notebook components are extremely compact, and in this case, the memory drive was small and had a proprietary interface so I just couldn't drop it into my desktop and pull all of files. What a surprise to hear from Cat-Man-Du that they could retrieve my personal information off my drive! Pictures, documents, music, everything! I learned 2 things from working with this computer repair shop; 1) Save yourself the hassle and pay these guys for their expertise in getting your computer issue resolved. Use the time you save tinkering on you computer to spend it with your family instead. 2) I am never buying a darn ultrabook ever again! Those pieces of crap are not worth my money.

Our company had a Mac that's used for bookkeeping and in the middle of some data entry it…read morecompletely died and would not turn back on. I called Catmandu and spoke to Sebastian on the phone and he was amazing. He listened to the problem an explained to me what the possible problems could be. He was nice enough to let me bring it in and take a quick look at it to see if it would need extensive repair or completely out of service. After looking at it within a couple minutes he was able to get it back up and running. The guys are amazing and their customer service is second to none.This experience not only made my company a life long customer but I will also personally use them exclusively. I recommend anyone that has computer issues to call these guys. They know their stuff and know what customer service is. Customer service is a dying art but they are keeping it alive and thriving!!!! I wish I could give them more then 5 stars because they go well above!

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(2 reviews)

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