I had to change my review. They are sneaky, wouldn't honor costco at all for the program. Bate and switch on the interest rate and didn't do recalls they knew about. Lets not forget the satellite radio not working. They knew it was broken. Id go to a different dealership read more

We took our 2017 Chevy SS for an oil change on March 17 2021. We had an 11am appointment and after waiting 2 hours for the oil change to be completed, the following occurred. Avonne pulled our car out of the service bay and proceeded to do hot laps around the parking lot at a high rate of speed. We happened to be outside to witness this and walked up and confronted Avonne and ask him, "Did you have fun?" He knew he was caught and replied, "Yes it's a nice car." We went in and asked for the Service Manager to let him know what I witnessed. Roberto said " I'm sorry that it happened and he will be talked to". After stewing about the incident all night we decided to call and speak to the General Manager of the dealership. This could not have gone worse. We were yelled at on the phone and talked down to by John. He said, " We work on tight margins and there is nothing I can do for you." "Is this is the first time you have came to the dealership." This lead us to believe because we have not purchased the vehicle there, he did not owe us anything. We specifically went to a Chevrolet dealership to avoid any problems getting service. Stay away from Cox Chevrolet! All they care about is the bottom line! Not you, your car or respect of customer satisfaction. read more

Thank you Cox Chevrolet and Travis Washington!! Once again Cox Chevy has gone above and beyond and delivered an excellent product with excellent service and Support! read more

I'm ok with Cox Chevrolet. They are a typical car dealer and aren't awesome or terrible at what they do. I do take issue with them as they pitch to seemingly every customer who comes for a service visit a replacement of their cabin air filter, engine air filter and brake fluid service. When they asked me if I wanted my air filter replaced, I pointed to the dash message which said the filter had used 45% of its life. When I asked why he was pitching a filter when the onboard system said the filter was fine, the service manager person replied that the "algorithm isn't really all that accurate".... I passed on the $75 cabin filter offer and $45 engine filter offer. Will buy them myself for $15 each at Walmart when the time comes that the onboard system says it's time for them to be replaced. read more

We've purchased several vehicles over the past few years and Cyoung has always ensured our experience was amazing. I don't typically enjoy purchasing cars but Cyoung makes the whole experience stress free. Definitely ask for C if you're in the market for a new or used car! read more

I've had a couple of services completed with Cox on my Corvette. After a miserable experience at Sunset Chevrolet, this dealership was a breath of fresh air. They have two Corvette certified mechanics and I've had experience with both of them. It's too bad Sunset is so awful, because they are 15 minutes from my house and Cox is 45. Sunset was never able to fix the issues I had straight from the factory on my 2015 and those issues still existed 5 years later when I traded it in for my 2019. Roger, one of the Corvette mechanics at Cox, will be the only one that touches my new Corvette and I highly recommend him to other Corvette owners. read more

I am in the industry and live and die by these surveys so I do this with a heavy heart. My wife went in to get an oil change and tire rotation. They found a nail in one of our tires that couldnt be patched. We have an extended warranty that covers tire repair or replacement. The adviser called in our claim and got it approved. However they were going to charge me the overage for the labor to mount and balance a tire. I thought to myself how much could it be? I work at car dealership as an adviser for the last 20 years so how bad could it be...... They wanted to charge me $60 to mount and balance 1... yes 1 tire. My shop charges $80 for all 4 tires. This business is all about retention, I personally was a fixed operations manager at a stand alone Chevy store where I had a 96% retention rate for 7 to 13 month customers. Your fixed operations director has really missed the mark here and really letting the owners down. I personally will never be back because of the pricing. read more

Visited this place April 26th and requested to speak to anyone in finance. After 30 minutes and no response I left my name and number for them to call me. As of May 27th I'm still waiting for a response. Made the mistake of purchasing a new vehicle from here several months ago in addition. My overall experience with this dealership has taught me a valuable lesson. Any further association with this outfit is null and void. Go elsewhere! read more

Purchased a new/used truck from Cox. Javie and Juan were both very pleasant & helpful. Thanks! Sandra & Bob

Horrible service department! In reading the reviews seems I am not alone in the experience. Cox- looks like you not only have work to do but a lot of it when it comes to delivering a great customer service experience. I only have you one star cause I couldn't give you less. NOTHING was fixed that I asked for and I will not come back to this dealer again. If the need arises again- I will select another dealer even if I have to drive to Tampa cause the experience here only made my situation more frustrating. read more

Just got a very impolite voicemail from Ena Richmond. DO NOT USE THIS!!! Company, these people are rude and do not care about the customer. Or maybe it's the skin tone. Her tone was very insulting and belittling. I do not appreciate her trying to intimidate/threaten me with "legal action" seeing as how they took over a month for them to even get in contact about fixing my car to begin with. read more

We traveled 2 hours to see a car that was completely misrepresented to us by the salesman. AWFUL EXPERIENCE DONT BUY FROM THEM!!!!

The worst service I have ever had. They had my truck for 4 weeks for extremely minor body damage. No updates no call nothing. When I went to pick it up the paint job looked like my kids did it. The door gaps were ridiculous. Half the work was not even done and the supervisor handling it looked at it and said "weird they missed that". Now I have been calling every day and leaving messages for a week for her and her manager and still no answer or call back. I will never go back read more

I saw a used truck online (I am in Florida but not in the Tampa Bay area) and it said to contact the dealer for the price. Going against my better judgement, I emailed the dealer via their contact form. TWO DAYS later I got a long-winded response that did NOT have the price. I again asked for the price, and a few days later got another email that the truck had not passed their inspection. OK, I replied, tell me what is wrong with it and I may make an offer. All I got in return was the same email as before. Keep in mind this took place during the COVID-19 pandemic, which has caused used car sales to plummet. The last time I bought a new car/dealt with a salesman was in December 2008, but I have bought several used ones since then, usually private party. In 2008, I was initially blown off in person. Went to another dealer and their car was in bad shape, so my wife convinced me to go back to the first one. I ended up buying there. Now the same thing has happened online. Car salesmen have a bad reputation, and tactics such as these only add to them. I ended up buying another truck out of state. 100% of nothing remains ZERO. Simple math for most. read more

Service department is horrible. Oil change and tire rotation, seems simple enough but I marked my tires and they never rotated them. I try to give them another chance to get my tire changed out due to me hitting a nail I get put through 2 different people and left 2 voicemails. No call back finally took it to a tire place so I'm not driving around with a nail in my tire and they finally called me back 3 days later asking if I wanted to come in. Pretty much fend for yourself after you buy a vehicle here. Should've went to a ford dealership read more

I bought a 2019 Impala last week and had an attentive and efficient salesman, Nick, who did a good job getting me into what I wanted. Damion, the finance guy, did well explaining my options for warranties and making it quick and painless. He also helped with a follow up issue I had and was fast and effective. read more

Attempted to negotiate a vehicle price and was cutoff abruptly and was told I was already getting the best price and assured I was not going to receive a call back. I received an email, shortly after the conversation, with the subject line reading "this is you out the door". No response obtained from anyone in management with some sort of apology even though a member of upper management was cc'd on the follow up email. Customer service at its worst. read more

Be weary of "incentives". While I know all dealerships try to make the incentives as lucrative as possible to lower the price, the lack of transparency in what those incentives are seems to be a bait-and-switch scheme to me. For example, they show a Bolt EV listed as $14,000 off MSRP - WOW what a great deal right?! Wrong! They fail to mention anywhere (even the fine print) that this valuation includes the $7500 tax credit which isn't even applicable at the time of sale, meaning the real price is over $8,000 greater than what they are advertising the vehicle for. Even their online "pre-approval" system made it seem as though this was the final purchase price! It took emails from three separate accounts and a phone call to finally get them to spill the beans on this misleading pricing practice. Always double check before wasting your time and gas coming to this location! NOTE: I was contacted regarding this review, left elsewhere. The GIST of the misleading pricing was not addressed. When I found out the actual price of the vehicle, it was indeed $8000 over the price shown on their website, which in turn gets sent to third-party websites, making these vehicles seem like a steal! Not to mention the full $7500 tax credit for Chevy is cut in half at the end of March. After bringing much of this to their attention, I have yet to hear back. read more

Online salesman insisted I must purchase $1999 in dealer addons including window tint, tire nitrogen and a pulsing rear brake light. I stated I did not want any addons also the vehicle was still in transit and did not have any of these things installed yet. I was told I MUST get the add ons to do the deal. Also charging a $799 dealer fee. Unethical imo, will not do business. read more

My husband passed away in May, suddenly and tragically and one of the last things he did for me was buy me a car. It was a brand new 2022 Chevy trailblazer. It was a great vehicle, but it brought so many sad memories that I impulsively decided to either sell it or trade it in. I went to Cox Chevrolet, explained my situation, and I think they saw a sucker coming from a mile away. They introduced me to a 2020 Chevy Trax With similar mileage on it than the one I was driving. I don't think they realized that I was just a traumatized woman who didn't really know what she was doing. I felt pressured and before I knew it I was signing my trailblazer away and drove off with the trax. It's not a terrible car, but I realize what a mistake I made and how much money I lost with the deal. When I stop at a light or stop sign, the car idols and makes a clunking sound and the RPM is at 1. From what I've read the Trax have major transmission issues and have been discontinued. It still has a warranty so of course I will take it in but I feel like I was had. I blame myself of course, but I feel that they should've been a little bit more sympathetic and maybe tried to talk me out of making such a huge mistake. Of course they are sales people and they certainly made a sale and lots of money with me. I even went back in to drop off my second key the next day and told the sales person I hated the car and had major buyers remorse big time. He completely ignored me took the key and sent me on my way. Live and learn I guess. read more

Took my car there as this is the closest Chevy dealership in the area. Rip off place and sales tries to take advantage of female customers. The sales guy kept coming to the waiting area to up sell me on things. He even tried to get me to replace my brakes, when I just had my whole brake system replaced 1 year ago by another auto repair shop. They tried to charge me $300 to move the seal around my headlight back in place. When I went to get my car and check their work, the seal was in the same place, and the sales guy kept trying to say "they tried to fix it but its close". I ended up getting half of it refunded. $148 to change one front bulb for the headlight on 2012 Chevy Malibu. read more

I took my new truck in for a service. In doing so I pointed out that the bed of the truck was off a inch and a half and clearly noticeable. I asked Cox since I purchased the truck from them if they could fix the manufacture error, they told me it was within manufacture spec. Not sure how the bed of the truck being off that much could possibly be within spec. I have yet to find another truck with the same issue. After spending that much money they couldn't straighten the bed? I wouldn't buy or take your vehicle to be fixed there obviously their specs allow for errors. Then my experience with purchasing the truck that was another nightmare! Not sure how anyone could give them 5 stars after my purchasing and service experience. I should have driven to Sarasota and purchased there. read more

My entire experience at Cox Chevrolet Bradenton in the service department was nothing less than a nightmare. The customer service was terrible (Travis and the service manager Dave). They were rude, disrespectful and incompetent. They ripped me off as well as my insurance company. If you ever want to be lied to and treated as if you are an idiot be sure to go see these guys. My Suburban was better off before I had cox work on it. -Joseph read more

Trent Carnegie was extremely helpful of our used Chevy Cruze. Couldn't be happier with the experience. Icing on the cake was the handoff when Trent spent an hour going over all of the tech and features in much detail. I can see how he won the Chevy Cruze Performance Walkaround Challenge'. Trent was outstanding during the process. Didn't think I'd connect with a car salesman on a personal level but Trent is unique and we shared plenty of laughs. Thanks TRENT! read more

Cox Chevrolet - Car Dealers Near Me - Bradenton, Florida

I I have never in my entire life dealing with the service department is bad as Cox Chevrolet I was lied to when they said I could have a rental car for free while they figured out what was wrong with my card which is still under warranty only to go back in the next day after the service man Ray said they needed to keep it overnight which they did and go back in the next day to pick up my car when they said over the white we're charging you for your rental and I should know it was supposed to be for free I was told that otherwise I would not have allowed you to keep my car overnight for nothing and then when I started raising hell with them they said I had to wait to talk to anybody so I went up to the front desk could I speak with one of the owners they weren't there so they gave me to a Joe McDonald who is the fixed operations director who treated me like a piece of crap told me I was only there to raise hell and I said no I'm here my car is under warranty I was told that I wasn't going to have to pay for a rental now they're charging me so so bad for me I had to pay for it to get my car at a car jail so in the meantime I was talking to one of the service guys there who I know who would not allow me then to talk to him is this customer service no it's not I will never come back again. Don't know if they saw an older lady that they could take advantage of but they found out it wasn't me because yes I am a hill racer and yes my dad works for General Motors and yes my grandmother owned a Cadillac dealership there in Bradington. read more

Drove onto the dealership this morning to check out the ZL1 Camaro. Immediately accosted by a blonde haired salesman yelling at me from 100 feet away. He attempted to instill doubt and fears about my current car (the one I drove up in) while still yelling from about 75ft away at this point. I suppose he was trying to lay the ground work for asking me 1000 closing questions in an overly aggressive attempt to sell me a brand new Chevrolet. After realizing I didn't really want to speak with this gentleman, he muttered something that sounded like cuss words at me and waved at me in dismissal while not even looking at me and hurriedly walked away. Having worked in car sales for Lotus, MINI and classic collector cars, I was extremely off-put by this short altercation with an overly aggressive sales person at this dealership. Next time I'll just keep driving. read more

This review should have taken place in October when i bought my car but here it comes now. I walked into this dealership with the plan of looking at a Camaro. I was shopping because I was soon to give my VW TDI back to Volkswagen. I drove a couple of Camaros and enjoyed the car and was ready to continue shopping but the salesman and sales manager were able to put an "You're kidding me" type deal together for me. I was not planning to buy until November but wound up taking a convertible home with me. They did a great job of turning me from just looking to a customer. Since then I moved to Clearwater. On last Friday I got the warning that my left rear tire had 11 psi and was dropping ridiculously fast. Pumped in air at a gas station then called onstar. They sent a tow truck to my house which took my baby to a local Chevy dealer. I made sure that the Dealer knew to check my glove box for my tire warranty. On Saturday the dealer call the warranty provider that was sold to me by Cox and replaced the tire. It saved me a $300 bill. Thanks Cox read more

Complete morons. Drove 3 hours because they were highly recommended. We were going to buy 2 cars. Not 1 car, but 2! The first guy we spoke to was really cool but he had an appointment come in. The second guy was a dick. Complete dick. He calls over the manager because their numbers weren't adding up. I was counting on my hands trying to figure out where and why his numbers were off and the guy says "count on your hands all you want, it's not going to change". He refused to budge on the price which was hilarious because they weren't going to lose just 1 sale, but 2. We say forget it and try to leave and they had our keys. Made us wait about 15 minutes and then threw them at us and didn't tell us where the car was. We had to walk around like morons searching for the car! Do yourself a favor and buy a car from anywhere else. These people suck. read more

We've had good service before here but the latest time had a hiccup. Asked them to check my car before a long round trip up north. They got busy upselling me on a timing belt replacement. The whole process included a much-needed oil change. After very close to $2,000, i checked the oil because they hadn't updated the windshield tag. They hadn't done the oil change, but they charged me for it. So tomorrow, when i have to leave on my vacation, i first must make a trip back to Cox to see if theyll change my oil. Why cant they CHECK THEIR WORK?? At 7 am they admitted their mistake, did the change without an appointment and gave us a 'coupon' for a free oil change next time read more

Do not go customer service is horrible. They don't care about your business. Manager is very rude and don't care. This is A family owned dealership. You cannot go through corporate and complain. We tried. We found them to be very dishonest. Sunset Chevrolet is top of the line they know how to treat their customers read more

I will never buy a vehicle from them again! They are so rude and give you the run around. Katarina was our salesperson and her annoyance was evident ten miles down the road. Isn't her job to sell us a vehicle?!? She acted like she had better things to do the entire time she dealt with us. The manager (he has very short hair and blue eyes) was the biggest douche bag I've ever met. The vehicle we wanted came with only one key and he was telling us that we would have to pay for the extra key. We're buying a $40,000 vehicle and he's going to be cheap jerk over a key?!? They have a good selection of SUVs but it's not worth the stress and anguish of dealing with their crappy and unhelpful attitudes. Drive right past Cox Chevrolet. read more

I hate this place with a passion. The customer service sucks. I bring my car once a month to be reprogrammed. It's a 2015 and it's constantly stalls on me on I- 75 with small kids in the car. Very unsafe. Cox is about selling car and could care less about keeping kids or my family safe. This car will be the death of us. Everytime I come they reset or reprogram my car and send me on my way. When I'm transporting my family the car stalls and the best excuse they could give me it's technology is so computerize these days..... Just fix the damn car. read more

Travis Hall is the man to go to for any car purchase. He made sure that I got the best deal possible on a great car and was transparent throughout the entire process communicating with me very quickly and dealing with the finance department to get me settled. Cox truly cares about their customers and wants to make sure that they are taken care of. I visited many dealers while looking to buy a new car and they were the most friendly and knowledgeable about my car, even though i was buying a different type of vehicle than they are known for selling. read more

Who went to you to buy a new Chevy Truck it was the most horrifying experience buying a vehicle I ever had. Anyways after three hours they checked by credit twice without my permission I have excellent credit they tell you one thing and deliver another The price changed three times they told me the rate on the credit would be 4% they came back at 7% told me if I wanted to pay cash it would be more money I thought that was ridiculous anyways I went to another dealer and save 10 grand and I'll have a new truck and I am very happy these people are complete rip off artist try to sell you extended warrantee and everything else under the sun.BEWARE !!! read more

I found the General Manager (Larry), saleswoman (Katarina) and financial closer (Rob) to be very friendly, engaging, polite and extremely patient with our 2 year old when my husband and I bought our 2010 Chevy Silverado there last week. We got a great trade-in value for our car, a decent APR on our loan, and 2 years free maintenance! Couldn't have asked for a better experience! read more

Cox Chevrolet - Hubs very happy with his new ride! - Car Dealers Near Me - Bradenton, Florida

Had a wonderful buying experience at this dealership. My stepson bought a truck from Pedro Padron and that's the salesman who helped me purchase my husband's surprise gift Silverado. Pedro was very patient working with me as I started to agonize whether or not I could actually pick out a truck that my Chevy loving husband would be happy with. So many options yikes! But with Pedro ' s knowledge of product and good listening skills I ended up with a truck that my husband said was perfect and had everything on it that he needed. Highly recommend Cox Chevrolet! read more

Cox Chevrolet - Chevy Silverado 1500 LTZ for a wonderful hubby! - Car Dealers Near Me - Bradenton, Florida

My wife and I just purchased a Chevy Tahoe from Cox Chevrolet. The team was transparent, worked quickly and made us a deal we couldn't refuse. We've looked at a lot of vehicles online and a few in person - often searching the whole US for the best pricing. After stopping in and finding the vehicle we wanted, they quickly gave us a deal that we knew was incredible. Great people, quick turn around. We are very pleased with the buying experience. read more

If you are reading this I implore you to find another dealership! DO NOT GO TO COX CHEVY IN BRADENTON! I was going to give Cox one last shot for service and body work, (the last time I took my truck in Cox Service Department overcharged me from the original estimate provided, there was no communication from the service rider, and the overall work performed was subpar!) I called this week and had my Chevy truck scheduled for Monday 7:00am and was told by the service rider the appointment was " all set up, with a rental car ready to go, no problem." I called Saturday morning to confirm and had the unfortunate experience of dealing with the Service Manager ROBERTO ALONSO, who I would like to personally put on blast. ROBERTO ALONSO you need a reminder of how to professionally talk and deal with customers, especially women customers! ROBERTO ALONSO is the so called "Service Manager" for Cox and I will ask the Cox family why they would keep such a individual for that position hired at your so called "family" dealership? ROBERTO ALONSO knew nothing of the upcoming appointment (though they should have a computer network to check appointments and customer orders right?) and could not even verify the time set to come in (which ALBERTO ALONSO stated was set for Monday at 2:00pm which was incorrect) He informed me I would most likely not receive a rental, (and gave all the excuses why do to shortage of cars and so forth) though this appointment time and car rental had been confirmed earlier this week. ROBERTO ALONSO continued to call me "MAM" and I asked him to call me by my name, to which he said "Do not threaten me?" That was not a threat, are you serious?! I have worked in customer service for over 20 years, I expect to be treated the way I treat my customers, with honesty and respect. You will not find this from Cox Chevy in Bradenton. I will never use your company for vehicle purchase or service again. PUBLIC VIEWERS the dealerships are making a killing right now due to the economy. I urge you to try the smaller LOCAL body shops that need support, verses giving money to companies like Cox who clearly do not care for customers, only making more money. DO NOT GO TO COX CHEVY IN BRADENTON!!! BE WARY...KEEP LOOKING!!!! read more

Our experience here was simply outstanding. We made the deal mostly over the internet, phone and texts. They did exactly as they said they would do. No gimmicks, no slick moves. Our salesperson Tristan was thorough, not only was the car we had chosen clean and ready to go when we got there,the paperwork was all done as well. In the past, going to a car dealer was an all day event and super stressful as the "deal is made". This was so smooth. I would bet we weren't in the dealership more than an hour total. Definitely the way to go. And definitely worth the three hour drive we took to get there. Very impressed! read more

I will never purchased a car from them again! Their warrantee is phony. When something is actually wrong they make all types of excuses to tell you it's not covered. They also that want to charge you for a diagnostic to figure out what the problem was. I know most dealerships have their issues but trust me when I say by your car somewhere else! read more