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Covington Glass

5.0 (1 review)
Open • 9:00 am - 5:00 pm

Services - Covington Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

1 More Service

Auto window replacement

Covington Glass Photos

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3 years ago

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Total Recon Auto Center - Superior Customer Service

Total Recon Auto Center

(353 reviews)

If you need help with your Tesla, Total Recon Rockville, is the place to go. They are…read moreprofessional, kind and efficient. I picked my Tesla up after being repaired from a rear end accident. it is back to new and the team (Darwin and Jonathan). ensured that every last detail was taken care of promptly. I cannot recommend them enough! Thank you Total Recon!

I had a very disappointing and frankly frightening experience with Total Recon. My 2014 Tesla Model…read moreS was towed here on October 3, 2025, after an accident. They gave me a repair estimate of $17,335.18 on October 15, which seemed reasonable, and I assumed work was being done. For over two months, I waited with no updates. Suddenly, on December 5, they emailed demanding the loaner back immediately and threatened a police report for "failure to return a rental vehicle." I called their rep (Alfonso), who said he would extend the loaner--he never followed up. That evening, the loaner was remotely disabled (Valet Mode) while I was driving, stranding me overnight in 20°F snowy/rainy weather on a busy DC street. I had to pay for towing myself to avoid freezing. The next morning (December 6), they called police (Rockville and Prince George's County), claiming I failed to return the rental. They also told officers my Florida license was "fake" or fraudulent. Police cleared me immediately. I repeatedly explained my disabilities (immune-compromised, OCD, ADHD, anxiety) and asked for accommodations to get my medication and belongings from the loaner (less than ¼ mile away at a friend's house). They refused and left me stranded without transportation or meds ever since. Now they demand over $14,000 in storage/rental fees--almost as much as the repair estimate--yet no work was ever done on my car. I have video, emails, bills, and records. This was unsafe, unprofessional, and unacceptable. Avoid if you value safety and clear communication.

Covington Glass - windshieldinstallrepair - Updated May 2026

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