1. Coventry Homes - Austin

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    Austin, TX

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    Coventry Homes - Austin

    1.6 (13 reviews)
    Open • 10:00 am - 6:00 pm

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    Daylin L.

    Highly disappointed in their warranty service. I bought my new built home in April 2019 and months later, I had a leak between two windows of my bedroom. I submitted a warranty request and they came out to "fix" it and years later, they still have not fixed the issue and every time I talk to someone they blow my husband and myself off. First it was COVID (emergency repairs only) then it was the company change and the system for warranty claims. When they finally came out to "repair it" then they said nothing was wrong and it was caulking on the other side. We sealed everything there after and STILL there's warping in between the windows and now there's visible mold. I had a contractor look and was advising to go through insurance because it may have leaked onto the flooring but guess what? My insurance company doesn't cover faulty install. I mean why should they right?! Wilshire/Coventry homes SHOULDVE fixed it within the year. Fixed it and made it right there after. It's now been 5 years and I'm contemplating on suing. I have every right and evidence of reaching out on and off throughout the years!!!!

    This is the warranty and email I sent back on 10/23.

    I reporte a sinkhole 11 months after I built my house they only came and put some dirt on top and never bothered to see what was the cause of the sinkhole. two years later the same sinkhole is back. I called about 20 times until someone finally answered the phone and they saying that they don't covered that because it's a landscaping issue. I called a plumber and $507 later he's telling me the Sewage drain pipe is cracked and it's been there for a while he could see roots inside the pipe. The house is 3 years old and I reported the issue 11 months after I had closed on my house and they saying they not responsible. These people are very unprofessionals and they never answer the phones.

    Frame overhanging foundation... never even sealed the exterior either?!

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    1 month ago

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    7 months ago

    Absolutely, a pleasure to work with. Very informative and knowledgeable. Great value compared to other builders visited.

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    Sarah S.

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    2 years ago

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    Sarah S.

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    3 years ago

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    4 years ago

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    Sarah S.

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    4 years ago

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    Sarah S.

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    2 years ago

    OSC's do an amazing job. Obviously Super Committed to helping customers find their perfect home and community

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    4 years ago

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    3 years ago

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    4 years ago

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    Coventry Homes - Austin - homedevelopers - Updated October 2026

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