Zina & Tara are an awesome Management company & helped our homeowners board go from on the verge of…read morebankruptcy to having $70,000.00 in a year! Our homeowners that were behind in their dues were personally contacted in a gracious way & worked out payment plans that caught a lot of the homeowners up without having to go through a lawyer to collect funds. We got our properties getting new roofs & helping repair things that had been neglected for quite while! I haven't ever worked with a group who were as dedicated in making sure EVERYTHING & EVERYONE being taking care of! Thank you Zina & Tara for your passion you show with each & every homeowner! KJ

I usually do not write reviews however this company has been awful to work with. Our neighborhood…read morechanged HOA management companies and I was doing recurring monthly payments through my bank to Houston HOA Management. I was not aware of the change in HOA companies (the new HOA was given the wrong email address for me). I had 2 months of payments that went through until I was notified by a letter in the mail from the new HOA company stating that I was behind on payments. I reached out to Houston HOA Management and have been trying to get this resolved but they are either not available when I call or do not respond to emails. On one occasion, I called to talk to Florence since I had been emailing back and forth with her and never heard back. While I was on hold waiting to speak with her, she sent me an email instead and would not talk to me on the phone. I was sent my statements which showed that I had a late fee since the HOA monthly dues increased. I had forgotten about this after the holidays since they sent the letter in December and dues increased in February. It would have been nice to send a letter or email reminding me instead of giving me a late fee without letting me know. I have called each day to get everything resolved so that I can get caught up on my outstanding balance with the new HOA management and no one will talk to me. I wanted to verify that the check was sent to the new HOA management company since they said they still haven't received it and to also discuss the late fee. It doesn't seem like a hard request but now I received another EMAIL saying that they are no longer my HOA company and that I need to discuss this with the new management company. My issues/ questions are with Houston HOA Management- not the new HOA company. I tried calling Houston HOA Management after I received that email and once again, no one was available to talk to me. I do not recommend this company and will be reporting them to the BBB.

Crest Management Company is great. They keep up with the common areas and consistency of the…read moreneighboorhood and any issues that comes out. But what makes this company amazing is their employees. Kudos to Delaney who responds very quickly and handle any situation with care and customer satisfaction. Thank you for keeping the place clean, well maintained and safe. Khalid.

Is there anyone else that has felt retaliated against by Crest Management Staff…read more I filed a complaint on Jan 6, 2026 regarding my HOA representative, and i received a fix it notice from Crest Mgmt. that was created on 2/9/2026. I have lived here for about 18 months with no issues or notices. I looked at the area in question and do not see the issue. There's nothing on my external property that wasn't here when we bought the house Sept 2024. I spoke to the previous owners and they are puzzled as to this. I left voicemails for Mr Higgins and Emily, with the following request: 1. Come show me what the issue is 2. Show me what i violated in the CCR's 3. Clarify how this is not retaliation for my complaint. Thank you Emily for calling me back and answering my first 2 questions. Hopefully your ceo or president will answer my last question.Thank you again for your kindness

Really unflexible un caring home owners assoc personel. They double your dues in 5 months. All…read morekinds of tricks.

Obj my gosh if you want to have fun and beat the heat this is the place to go! The lifeguards are…read moresoo attractive and cool. The best time to come is at 7:50 there is no one there and you have the hole pool to your self ! Ten out or ten and some great I candy yum

I did several jobs for this company over a years ago. They have still not paid their invoices. Only…read morelots of runaround. Contractors beware!!!

Jacquie gave a lot of insights from HOA documents, spotted and claimed the missing ones, and…read moreprovided a complete and interesting analysis of the situation. Then she answered carefully to the many many questions I had. She's also been an inspiration to get involved in the community not just the purchase.

I work here at LOEN as the admin on-site assistant manager, love this neighborhood and the people…read morein it. Homes are amazing and the HOA does their best to maintain the neighborhood and work closely with the board of directors

After living and owning rental properties in this neighborhood for years, I would highly recommend…read morethis neighborhood!

I got 2 days calling and nobody call back, their costumer service is zero, but they still sending…read moreletters, ah and they block the reviews in google because all of them are negatives

Terrible management company. Zero customer service, obnoxious, rude & soon to be gone. SBB took…read morethem over or merged but the good news is their name is gone. SBB a bit nicer but still the stench of Chaparral lingers on their past incompetence. As an HOA Board of director who has to deal with these clowns, I see them on thin ice, and it's cracking every day. My board sees it too. Let's see where this goes over the remainder of their existing agreement with us. SMARTEN UP or release yourselves on your own recognizance. If I left it to the homeowners they would fire them in a NY Minute!

This is a joke of a management company. They falsely advertise a whole team can answer your…read morequestions and needs. False! They cannot even control what their vendors do. They are a glorified expensive messaging service. No input, no knowledge, no expertise. Worst of management award!!!!!! @houstonhoamanagement. UPDATE: Reply to @tarahirsch Tara you are not stating the whole truth, as usual. Yes, I have interacted with your team in other issues, meaning I have had to babysit each issue I have raised from start to finish to get it resolved. On the particular landscaping issue I have been promised by multiple members of your team, including you that it will be resolved over a year ago and still my garden looks like a halloween site. I have requested a call back from you since your team has not resolved it and over 3 weeks have gone by without ypu giving face or answering a call. You are shameless. Your company is a joke!!! I pay over $300 a month in dues ONTIME EVERY MONTH for nothing!!! If UPDATE: new reply to @Tarahirsch I spoke with the supervisor of the landscaping team and he stated they have absolutely NO knowledge or instructions from you or your team to do anything on my yard. STOP LYING PLS!!!

Dealing with HOAs is a hassle, even for board members. As a volunteer managing the budget of a…read morecooperative business (which is what an HOA is) we all have full-time jobs and neither the expertise nor time to deal with all the issues of keeping a neighborhood in shape. After working with 3 other management companies, I feel fortunate to have found Houston HOA Management. Tara is very knowledgeable about the Texas Property Code and keeps us in compliance with the things we can and cannot do as an HOA board. I have recommended Houston HOA to colleagues and they have also found them to be highly competent and helpful. Their rates are also very reasonable.

I have the following lots available for sale in Deerwood Lakes:…read more Deerwood Lakes, Waller County, TX Property ID R17953, Legal: S455500 Deerwood Lakes 5, Block 2, Lot 16 Property ID R18177, Legal: S455500 Deerwood Lakes 5, Block 9, Lot 15 Property ID R18173, Legal: S455500 Deerwood Lakes 5, Block 9, Lot 11 Property ID R18316, Legal: S455600 Deerwood Lakes 6, Block 3, Lot 22 Let me know if you want to make an offer. Dmitriy 917-306-7715 dyarosla@yahoo.com

The homeowners association is poorly managed and they use the "Im a volunteer" excuse to not take…read morecare of the financial part of Association. They have plenty of time to spend on projects, with our money, but no time to take care of the financial responsibility's and the business of running a homeowners association. The projects are for the betterment of the few that live there and not all lot owners, in my opinion. I have owned 2 lots in Deerwood for 17 years. Poor management has not changed at all.