I signed up this year, for the first time in many years, due to the fact that in the past, every…read moretime I want to go to the pool, it was closed. I saw that the pool gate was open yesterday, so I was happy to be able to finally go today. We haven't been able to go all summer, so this was going to be a day of fun. The pool was CLOSED! I could see a sign (inside the gate, not easy to see) that they were closed Tuesday - Friday or Saturday (I can't remember which day it said. Ridiculous!!! This really doesn't surprise me!

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

Lousy and lazy.. There's a section in our Homeowners Association contract that says we can't park…read moreon the street after 10 PM. However, our streets are a full parking lot. they'll send a little girl to drive around in a white car and take pictures of your trees but God forbid they get out after 10 PM. They also like to send you your Neighbor's violations and act as they're yours with a warning, or can you conceive a warning from a homeowner association as a threat?

This place is a joke NOW. Its now Goodwin and they are too high and mighty for their pants. I…read moreassume they outsource everything and the people they are outsourcing out to are incompetent. From their own company help to those that they are affiliated with. I feel like I am getting the run around so time can fly and they can rack up debt. Im fustrated. I want to pay them but they can't even give me an itemized or even how much I need to pay. But the fees are racking up.

Autumn is phenomenal! She truly cares about her clients and helps you through the process from…read morestart to finish. Having to replace a roof can be stressful and Autumn did an amazing job of making the process seamless. Autumn also did a fantastic job ensuring that my insurance didn't take advantage of me. As we all know, insurance companies are quick to take advantage and not pay out claims. You definitely need someone like Autumn with her knowledge to help navigate with insurance. The roofers from Bumblebee Roofing were prompt, professional, and left my property immaculately clean when they were finished. If you want the job done right, I suggest you contact Autumn at Bumblebee Roofing!

I had the pleasure of having Bumblebee Roofing on a recent roofing improvement. Their estimate was…read morereasonable and honest for the needed roofing improvement. I wouldn't hesitate calling them for future roofing needs.

As a person that frequents estate sales, when I see that elite is handling the estate I know that I…read morecan expect a respectful and relaxing experience. They are hard working problem solvers. Darrion, Shannon, Kellone, Elena, Mike and Grant know how to handle all the stresses and randomness of running all different sorts of estates.

The team here is awesome. We enjoy going to the sales that they have and we most appreciate that…read morethey returned my husbands wallet that he accidentally left, with all of it's contents!

Definitely would recommend Patriot Lock & Key! It was easy to schedule an appointment and they…read moreprovided clear communication. Russell went above and beyond this past week and we truly appreciate it. Leah and Brian C. (Houston, TX)

I work with a property management company and I have utilized the work with Patriot Lock & Key a…read morefew years now on many homes and homeowners association, pools and tennis courts and they have done a wonderful job for me. I typically deal with Edward and I can get answers to questions quickly they take care of our needs and send us detailed information from each job they go on. I would highly recommend this company.

I initially reached to this company on September 14th I spoke with Mike. He presented as…read moreknowledgeable and experienced. We scheduled a meeting the following Saturday... this guy forgot the meeting He scheduled and gave me the old "I was in a meeting" excuse. When he arrived he looked over my property and said he was looking forward to working with me. We discussed some of my concerns with what I've seen in other property management companies and he outlined the differences with his company. However, when he sent the contract many red flags were raised. I called and spoke with him regarding 1 particular issue and didn't hear from him again until I mentioned his lack of integrity and follow through in response to another Allsource employee attempting to contact me through yelp. Now he's even offered to reduce his monthly fee to regain my business. No thanks- I can see the signs this would have been a nightmare.

From the owner: At Allsource Property Management we have over 20 plus successful years in the real estate services…read morebusiness. We are well versed in the art of Real Estate in the Texas market. As students of real estate trends and as an authority in our local Houston marketplace, we make it our business to not just follow alongside current trends but forge hush new and more exciting trends. This longevity and confidence come from our years of real estate services to many buyers and sellers, and landlords alike, their recommendations to others that result in repeat referral business, keep up far ahead of our contemporaries. We have tested consultants who understand meeting client's needs is job #1.

Our old fence had soldiered on for many years (it was 26 years old and at the end was held together…read morewith staples and chicken wire!), and I researched and obtained bids from several fence companies. M&D had the best reputation and one of the best bids, so I selected them to do the work. I am thrilled with the job they have done, our new fence looks incredible! I'm so proud for it to be seen! Our neighbors have also been so impressed that they have requested M&D for their fence replacement as well. I will highly recommend M&D for fence repair/replacement - they did a fantastic job. They got it done when promised, at a great price, and with great quality! Thanks M&D, for a job well done!

I did not have to do anything. Paid half upfront and the balance on completion. They removed the…read moreold fence including the concrete holding the posts. They installed the new fence with one gate all in the same day. It looks great. I highly recommend them.