Ive bought my car online without seeing the vehicle. I have to say Stuart Kinson has been…read moreabsolutely amazing with all the pictures, videos and my endless questions. My car was delivered to North Wales today and it is absolutely perfect. I just can't praise this company enough. If you need a car I would highly recommend the service that you get from this company, absolutely fabulous and it will be the first place i will go when i change my car in the future.

Bought my car from here found it to be a great experience…read more Very helpful Awesome! Its good to see a car dealership so helpful for once without wanting to take all your money away from you. They were very understanding in everyway, helpful and informative. Did as much as they could to help me out be it with test drives and when i actually had the car. I would recomend them!

Terrible! Made me an…read moreoffer on a new car which i accepted on the phone only to retract the offer later. Not only did they rescind their offer but the dealer would not even call back or answer my calls for a week. Still waiting to hear back on a new offer dealer was going to provide (was supposed to phone me back in an hour!). Better deals on the internet.

Always had great service here, whether it be buying a car or getting a service done…read more Despite what people may think about main dealers, they do actually have some good offers one - got my MOT done for free. Recommended, will continue to use their services.

Andrews Garage another word Andrews Garbage…read more On the 28th December 2011, I saw 2 adds on the auto trader for ford galaxy, one of the advert was as follows FORD GALAXY 1.8 LX TDCI 5 DOOR DIESEL 7 SEATER MPV MPV£7,6952007 (57 reg), People CarrierTrade seller, distance: 85 miles 75,374 miles Manual 1.8L Diesel 1 0 5 Doors, Manual, MPV, Diesel, 75,374 miles, SILVER. Full service history, ICE - Radio/CD, Air-Conditioning - Auto, Central Door Locking - Remote, Immobiliser, ABS, PAS, Parking ... So I called them on the same day (as it did not have any photo of the car) and spoke to a lady who asked which car we were taking about as they had 2 galaxy, one was light blue 07 plate zetec model and the other was silver 57 plate LX model and informed both were still available, so i told her i was interested in the silver LX model, so she gave me more details of the car and also mentioned that the rear windows were electric and had Alloys. she told me that they were closing at 4pm so we had to go atleast an hour early. I spoke to my brother who told me it was impossible for an LX model to have rear windows electric but may have alloys, it could be that the previouse owner had put it on. So my brother called and the same lady answered. she also informed the same things to my brother so we got the address 4 Caludon Road Stoke Coventry CV2 4LP Tel: (02476) 458635 Tel2: (02476) 459605 Fax: (02476) 441327 and headed for the almost 2 hours journey from London. when we got there, we could not see any one on the forecourt, I and my brother took a tour but could not locate any of the galaxy but the rest of the cars were spanking show room condition. We walked in the building/office and saw a lady behind the a tinted glass known as the office, we informed her that we called and she said yes I remember, my brother asked can some one show us the car, she said its in the forcourt, we told her it wasnt there, she repllied "strange", she called some one and a man came out, we told him we came to see the silver 57 plate galaxy, he looked surprised and said its not her yet, its coming on Saturday. We told him we came all the way from London cos the lady told us it was here and explained to him, he went and spoke on the intercom to another guy, he said take them and show it. The guys then told us that the car was in the other garage which was few minutes down the road, told as to jump back in our car and follow him. we went following him down the road, there was another garage with a sign saying accident repairs, free quotes. the foucourt looked like a scrapp yard, he went and opened the shutter, we went in and saw 2 galaxy along side other cars which were either damaged, getting repainting etc, the blue 07 plate galaxy had masking tape on the saide near the front passenger door, it was getting ready to get painted. the man then pointed at the car we were interested in, it was def 57 plate but the colour was gold not silver, the wheels wornt alloys either, the car looked mashed up had dents and the back bumper was broken, looked as if it had an impact at the rear. the dash board was taped up with sellotape( no wonder he said the car was coming to the site on saturday). I told the guy maybe I'm colour blind but the car is gold and not silver as described, he then said no you are right its gold, I said whats the mileage on it, he then told me it was the same mileage as advertaised, it was LX model though. I then showed him the advert on the auto trader on my iphone, he then replied very strange, nevery seen that car, then i told him that the lady said it was available. he then walked away and spoke to someone on the phone. came back and said the car you came to see is sold mate, im really sorry. "SORRY" the man says...... Stay away from this garage, the cars are all unrecorded accidental cars which they repair, paint and then sell it, no wonder the cars in the main garage forcourt look showroom condition. DONT TRUST THIS PPL, they made us travel so far for nothing. they wasted our entire day, BUT I must say at least I got to see what kind of garbage they have in stock.

I was impressed by the reviews on their website and that was my first mistake. There are no dates…read moreon the customer reviews so they could have been from the 1990's when it was a family business. I did buy a car from them and the salesman was extremely nice and helpful until I had signed the contract. He had told me they did a 16 point check before they let a car go, but afterwards could not produce anything to prove what was checked. He just said "we make sure it's okay for you". I now believe this was a blatant lie, as I had to top the oil amongst other things myself. They told me a date that it would be ready and that they would phone me to say how it was going beforehand. They never did and I had to phone him several times on the day to ask if it was ready. It eventually was at about half past four. When I got there the chap told me he had had second thoughts about having my trade-in vehicle and hacked 50% off the value to 'show goodwill'. He claimed because the owner was on holiday he hadn't got the authority to go any higher. Even though I had driven up from Northampton for the car, I was on the point of walking out and giving up, when he agreed to up this a little and eventually gave me 80% of the original price he had offered and said it was out of his own pocket. He even charged me a fee to put the tax disc on. I felt completely conned. It was worse the next day. I discovered I had 2 slow punctures. They must have known as their foreign 'car mover' would have had to inflate them every couple of days so they looked ok on the forecourt. I phoned and left messages for the owner and emailed but never got a reply. I would not go back there again.

I sorry to say but after the experience we have just had with them I would say avoid at all…read morecost.Dont think just because they are a main dealer that there machanics are the best believe me they are not.Customer service probably charge for that.Terrible experience.

I got my car from these, the usual yound lads in their prestine suits turning on the charm! They…read morewere nice enough, they did need to keep being nagged at to get the price I wanted but I got there in the end. They didnt really try the hard sell on me as I already knew what I wanted. They were all pleasant enough but made me feel really old and I'm not!

I had a two faults being display on my car: gearbox fault & engine fault. I contacted the garage,…read moreand was booked in for the next day, but they couldn't when during the day they would be able to investigate. That was fine seeing that they booked me in at short notice. They contacted me later on in the afternoon, and told me no fault could be found, although there were two registered on the system. They cleared down the fault, and ask me to montior any changes whilst driving. I asked how much this would be for doing the diagnostics, and they nothing. As it was due for a service I booked it in, and as the car had the Jaguar Allegiance card, I also got a discount on the service price. When I went to drive my car away, I noticed that they had done a complete valet insdie and out. Very impressed. Definitiely recommend.

told me to change my camblet at 7 years/84000 miles because they had a deal on. Later found out…read moreit's 10 years 105000 miles. If I didn't check myself they would have charged me £1200 plus £3 to change the battery in the key. Honestly check the prices with Stratstone Jaguar Stourbridge Go out your way and save your self £118.00 on a B service.

My boyfriends father did a straight swap on a people carrier for a 4X4, his car was in pristine…read morecondition for its age with no rust underneath and a P reg, fully working, at first the car was fine but there was glue all in the car and it was incredibly dirty. when we got home with the car the battery went dead and also there was a problem with the electrics after only a day of having a car, this company is very uncooperative and I would not recommend anyone buy from them as they do not maintain the cars nor clean them, the boss is very unhelpful. This dealership should be shut down for treating their ex army so shamefully !!!!

Do NOT buy a car from these COWBOYS!!! Once they have a sale, Knowing the car IS NOT mechanically…read morefine, They become abusive and rude when called about the problems. I will NEVER go to them again!

Accompanied my son today as he went here to get his new car. Always suspicious of car salesmen, as…read moreone is, I kept quiet as my son did the talking. As it was, I didn't need to worry. Staff were helpful, informative and, what appeared to be, open!! The quality of the stock is outstanding and well kept. I might have a look in here when I next change. Son was happy with his new Mercedes SL though..(I hate show-offs)hahaha!