I came to eyemart express for the first time and was waited on by Leonna. I genuinely walked away…read moresurprised by the customer service. I didn't have my insurance information but Leonna was able to find it. I ended up getting two pair of glasses in well under an hour for an amazing price. When I came back, Neil delivered the goods. The glasses and the service were top notch. I would definitely come back.

I have been going to this doctor for a long time. The staff are very friendly and helpful. They are…read moreworth the trip for the exam and glasses. Several years ago I had a place that was in the corner of my eyelid. Come to find out it was cancer. My eye doctor caught it sent me to the right place ... and it was all take care of. You can't be in better hands for eye care.

I had a pair of Columbia prescription sunglasses with a stem that had broken. The stem couldn't be…read morerepaired or replaced so it was suggested I buy a new Columbia frame. I found the exact frame on eBay and brought it into the shop and for just $10 he swapped out the lenses.

Recently I broke my favorite sunglasses while I was getting into my car and sat on them I stopped…read moreinto several eyeglass's places and they tried to sell me new ones and told me that they wouldn't be able to get my old pair fixed . So I did a search and I found this shop on Yelp . I walked in and buzz greeted me and ask how can he help . I showed him my glasses and said I have to see if I have a joint that works but he was going to try and he said did you want to wait or come back . I opted to wait we had a nice conversation and I want to say about 10mins later my glasses were brand new . He was so nice and professional and my repair only cost $20 bucks. I just have to say his craft is rare and you don't find them everywhere so please support his business!! His prices are very reasonable and if you're feeling generous add little extra tip for his service. Thank you so much buzz for making my day!! Till next time .

Great customer service. They take their time with each person. All needed tests are done.read more

I have been a patient of Dr. Teague's for over 40 years and he has always been fantastic. However,…read morerecent experiences with the front staff and the general operations there have me and my family looking for another eye doctor. I was erroneously booked for 2 appointments on the same day a couple of weeks ago (with email and text confirmations). I didn't realize this until right before the first appointment and couldn't get anyone to answer the phone to confirm which was correct. I drove to the office on hold the entire drive of 10+ minutes only to find when I went inside that my later in the day appointment time was correct. None of the staff were on the phone when i arrived so I have no idea why no one could answer the phone. When I arrived for my later appointment, I waited over 45 minutes in the waiting area and was skipped by at least 4 other patients who came in behind me. All were taken back for their visits before me including at least one to see the same doctor I was waiting for. Then after my appointment, even though I informed staff I was in a hurry and wanted to simply pay and take my prescription elsewhere, I was forced to wait another 20 minutes before finally being checked out. In this time, someone came in of the street with an issue with her glasses and was helped by one of the check-out staff ahead of me. Another family member arrived last week for her scheduled appointment and was informed that the scheduling system cancelled her appointment and that she would have to schedule a new one. No one apologized and they refused to work her in at her scheduled time.

The Dr. got everything right. He let me know I have a cataract on my right eye and told me to let…read morehim know if my new glasses helped with the cataract or if I wanted to schedule to have my cataract removed now. People at the front desk were very nice. Love my glasses. My brother and SIL are going to schedule with Dr. Clerico!!

Very professional and extremely friendly. The staff is very helpful during the whole process. Dr…read moreClerico and Holly really make you comfortable. My family and I have been going there for several years. A++

We were in the area from the West Coast, trying to help our grandmother get set up with a last…read moreminute eye appointment. These wonderful people came to the rescue and fit us in last minute . Dr. Sasser was wonderful - evidently knowledgeable, thorough, took his time to explain to both patient and family. Andrea, one of the receptionists, was so kind and so was the rest of the staff. Wonderful experience. Thank you, Andrea, Marcie, Dr. Sasser! :)

Thanks Davidson Eye - Midway for a great eye exam today! Happened to be in the area, called and…read morethey got me in this afternoon. Such a lovely, helpful staff! Will be going back soon to pick out some new glasses.

Wonderful, friendly service at Visionworks in Winston/Salem. Casey spent time with my wife and me,…read moreanswered all our questions, and worked hard to help us select the right lenses and frames. Couldn't be more satisfied.

Coming here because this place is in-network with my insurance & they're open on Saturdays! Their…read morehours are convenient for those who are working M-F. Due to the pandemic, you are required to call and make an appointment, they will not let you in the building without one. Mask are required & sanitizer is spread out throughout the store. Now as far as service goes, the gentleman on the phone who made my appointment was not too friendly and seemed to be in a rush. Maybe they were busy, I get it. Day of my appointment, the one woman who was helping customers had me sit at the same desk as the people who just left (literally), so no sanitation of seating here. I wasn't able to get my glasses because my perception was on my phone. (They do not accept virtual perceptions) But you are allowed to get your prescription faxed to the store. I'm also getting lenses because I have frames I want to use. I think those two things turned the woman helping me off because once I said those things she got up gave me the card to get my prescription faxed & just started walking to the door (mind you I'm still sitting down at the desk) I had more questions to ask. So I got up asked her while she basically escorted me out the store. Then stopped at the door and started telling me more information. Ma'am! Why didn't we just go over all that when we were sitting down. Didn't ask if I had anymore questions or if there was something else she can help me with. I didn't feel like my services were wanted there. It's weird cause I received lenses for my frames here before (frames I did not buy with them again) and the experience was a lot different. I'm now re-thinking my decision and I might go some where else. They get a 3 star for the CDC regulations, but their customer service really needs some work.

I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

I had good impression of this office, but not anymore! We saw Dr. Freshwater and heard good things…read moreabout him, but that was not the case. The exam was not thorough at all. If you say "thorough" if an opinion, here are some facts: 1. The doctor grabbed the wrong contact lenses samples for BOTH eyes! 2. At the checkout, the printed prescription for contact lenses was something else for one of the eyes. 3. When I compared with last year's glasses prescription, Dr. Freshwater's prescription does note anything for the astigmatism for one of the eyes, no axis either. So, talking about "thorough." Does he realize we will pay hundreds of dollars for contact/glasses based on his professional judgement and be stuck with these equipment? If a doctor has lost the heart for patients or feels like he can do routine stuff with his eyes closed, he should not practice anymore. A patient doesn't know technical terms, but a human can feel if a doctor cares or not. He did not even bother to "pretend" to care. His nonchalant demeanor and mistakes all over the places revealed his absent-mindedness. The equipment in the office is also dated, traditional pieces, not advanced new equipment with better technology either. It was a harmless exam process, but we walked away wondering what happened?

Dr. Freshwater is very thorough and friendly. The staff is very helpful. I feel well taken care of…read morethere.