Service was friendly, selections is great, and value is unbeatable. 1 hour or less for glasses? yes…read moreplease! 2 pair made in 24 minutes! Talk about service!

Took my prescription to Walmart in King, Explained two pair one with lined bifocals and the other…read morewith no line. Told them which pairs were lined and when I picked them up they were backwards this I will never use them again!!

In one word: Wow! I found this place off of reviews I saw on facebook and decided to give it a try…read more My favorite pair of sunglasses broke over the weekend (a very small screw came out of the frame & needed to be repaired). I was desperate for any help but couldn't tell if he did sunglass repair work. I decided to give him a try on a Monday morning. Tip: the entrance is in the back down the hill, so be sure to park there. Also he appears to be very busy on Mondays. When I got there, there was a sign on the door saying he would be a little late (opens at 10am but he was going to be there at 10:30am). I arrived shortly after 10am & debated whether or not it was worth it to wait but I needed my sunglasses repaired before the holidays, so I waited. He actually got there at around 10:20am, so only a 15min wait & boy was I glad I waited! There were three of us waiting & ready for repair work. I showed him my sunglasses & he said he would try to find a screw to fix them, then he listened to the other two & took their eyeglasses as well. I kid you not, around 10-15 minutes later he was done with all of our glasses & had two other people waiting. My sunglass frame was tighter & sturdier than when I first bought them, very happy. And while I was waiting the other two customers had nothing but great praise as well, as they have been going to him for repair work for years. He works very fast, charges extremely fairly and takes cash or credit. I will return & I highly recommend!

Recently I broke my favorite sunglasses while I was getting into my car and sat on them I stopped…read moreinto several eyeglass's places and they tried to sell me new ones and told me that they wouldn't be able to get my old pair fixed . So I did a search and I found this shop on Yelp . I walked in and buzz greeted me and ask how can he help . I showed him my glasses and said I have to see if I have a joint that works but he was going to try and he said did you want to wait or come back . I opted to wait we had a nice conversation and I want to say about 10mins later my glasses were brand new . He was so nice and professional and my repair only cost $20 bucks. I just have to say his craft is rare and you don't find them everywhere so please support his business!! His prices are very reasonable and if you're feeling generous add little extra tip for his service. Thank you so much buzz for making my day!! Till next time .

I have been a patient of Dr. Teague's for over 40 years and he has always been fantastic. However,…read morerecent experiences with the front staff and the general operations there have me and my family looking for another eye doctor. I was erroneously booked for 2 appointments on the same day a couple of weeks ago (with email and text confirmations). I didn't realize this until right before the first appointment and couldn't get anyone to answer the phone to confirm which was correct. I drove to the office on hold the entire drive of 10+ minutes only to find when I went inside that my later in the day appointment time was correct. None of the staff were on the phone when i arrived so I have no idea why no one could answer the phone. When I arrived for my later appointment, I waited over 45 minutes in the waiting area and was skipped by at least 4 other patients who came in behind me. All were taken back for their visits before me including at least one to see the same doctor I was waiting for. Then after my appointment, even though I informed staff I was in a hurry and wanted to simply pay and take my prescription elsewhere, I was forced to wait another 20 minutes before finally being checked out. In this time, someone came in of the street with an issue with her glasses and was helped by one of the check-out staff ahead of me. Another family member arrived last week for her scheduled appointment and was informed that the scheduling system cancelled her appointment and that she would have to schedule a new one. No one apologized and they refused to work her in at her scheduled time.

Better customer service and better explanation of billing. I've been going there for my annual exam…read morefor years. My exam has always been covered by my insurance, minus what I pay for my Optomap. But this year it suddenly cost over $200 after my insurance.

The Dr. got everything right. He let me know I have a cataract on my right eye and told me to let…read morehim know if my new glasses helped with the cataract or if I wanted to schedule to have my cataract removed now. People at the front desk were very nice. Love my glasses. My brother and SIL are going to schedule with Dr. Clerico!!

Very professional and extremely friendly. The staff is very helpful during the whole process. Dr…read moreClerico and Holly really make you comfortable. My family and I have been going there for several years. A++

We were in the area from the West Coast, trying to help our grandmother get set up with a last…read moreminute eye appointment. These wonderful people came to the rescue and fit us in last minute . Dr. Sasser was wonderful - evidently knowledgeable, thorough, took his time to explain to both patient and family. Andrea, one of the receptionists, was so kind and so was the rest of the staff. Wonderful experience. Thank you, Andrea, Marcie, Dr. Sasser! :)

Thanks Davidson Eye - Midway for a great eye exam today! Happened to be in the area, called and…read morethey got me in this afternoon. Such a lovely, helpful staff! Will be going back soon to pick out some new glasses.

Wonderful, friendly service at Visionworks in Winston/Salem. Casey spent time with my wife and me,…read moreanswered all our questions, and worked hard to help us select the right lenses and frames. Couldn't be more satisfied.

Coming here because this place is in-network with my insurance & they're open on Saturdays! Their…read morehours are convenient for those who are working M-F. Due to the pandemic, you are required to call and make an appointment, they will not let you in the building without one. Mask are required & sanitizer is spread out throughout the store. Now as far as service goes, the gentleman on the phone who made my appointment was not too friendly and seemed to be in a rush. Maybe they were busy, I get it. Day of my appointment, the one woman who was helping customers had me sit at the same desk as the people who just left (literally), so no sanitation of seating here. I wasn't able to get my glasses because my perception was on my phone. (They do not accept virtual perceptions) But you are allowed to get your prescription faxed to the store. I'm also getting lenses because I have frames I want to use. I think those two things turned the woman helping me off because once I said those things she got up gave me the card to get my prescription faxed & just started walking to the door (mind you I'm still sitting down at the desk) I had more questions to ask. So I got up asked her while she basically escorted me out the store. Then stopped at the door and started telling me more information. Ma'am! Why didn't we just go over all that when we were sitting down. Didn't ask if I had anymore questions or if there was something else she can help me with. I didn't feel like my services were wanted there. It's weird cause I received lenses for my frames here before (frames I did not buy with them again) and the experience was a lot different. I'm now re-thinking my decision and I might go some where else. They get a 3 star for the CDC regulations, but their customer service really needs some work.

I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

Dr. Freshwater is very thorough and friendly. The staff is very helpful. I feel well taken care of…read morethere.

Both Dr. Freshwater and Dr. Jamison (may he rest in peace) has been wonderful. Very patient,…read moreknowledgeable, and great listeners. The front desk staff could use some customer service 101; no personality whatsoever...not patient friendly at all. I will remain a patient here until Dr. Freshwater retires. :)