I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

I see Dr. Khemsara for my eye care and he has done cataract surgery on both my eyes. The office…read moreitself is very welcoming and inviting. There is a big waiting area with comfortable seats. There is also an in house eye glass store. My surgery was done on the 2nd floor where they have a state of the art surgery set up. Staff there explained everything in detail prior to surgery and after. The anesthesiologist did a great job in making sure I was comfortable and pain free. My follow up today was also great. My eyesight is already looking great. All my questions were answered. I am highly satisfied with the entire process, including these assistance in securing financing for both surgeries. Love Summit Eye Care!

I had one of the most stressful and upsetting experiences at this eye exam, and I feel it's…read moreimportant to share. It all started with a 45-minute wait past our appointment time in the lobby, where there was a person screaming nonstop. This was never addressed by the staff, and it left my school aged child terrified--she wouldn't let go of me and just clung to me the whole time. During the appointment, the staff asked me in front of my child whether she was "jealous of her older siblings" and making up eye problems just to get glasses. This was not only inappropriate, but it made an already uncomfortable situation worse. Then, when the doctor finally came in, we were told my child needed glasses to see properly. We were told that our insurance would cover the appointment 100%, but they didn't cover anything because the office had processed the insurance incorrectly. I called multiple times, left messages, and eventually had to send a letter to get someone to address it. When I finally received the bill, the staff was extremely rude and told me it was my fault for not providing insurance that would cover the exam--despite being explicitly told my insurance would cover it fully. In the end, I'm left paying for an exam that was emotionally draining for my child and should have been covered by my insurance. The whole experience was frustrating, and I was really disappointed by the lack of professionalism from both the staff and the doctor. I would highly recommend finding a different eye care provider. We will not be returning to this office.

We were in the area from the West Coast, trying to help our grandmother get set up with a last…read moreminute eye appointment. These wonderful people came to the rescue and fit us in last minute . Dr. Sasser was wonderful - evidently knowledgeable, thorough, took his time to explain to both patient and family. Andrea, one of the receptionists, was so kind and so was the rest of the staff. Wonderful experience. Thank you, Andrea, Marcie, Dr. Sasser! :)

Thanks Davidson Eye - Midway for a great eye exam today! Happened to be in the area, called and…read morethey got me in this afternoon. Such a lovely, helpful staff! Will be going back soon to pick out some new glasses.

I have been a patient of Dr. Teague's for over 40 years and he has always been fantastic. However,…read morerecent experiences with the front staff and the general operations there have me and my family looking for another eye doctor. I was erroneously booked for 2 appointments on the same day a couple of weeks ago (with email and text confirmations). I didn't realize this until right before the first appointment and couldn't get anyone to answer the phone to confirm which was correct. I drove to the office on hold the entire drive of 10+ minutes only to find when I went inside that my later in the day appointment time was correct. None of the staff were on the phone when i arrived so I have no idea why no one could answer the phone. When I arrived for my later appointment, I waited over 45 minutes in the waiting area and was skipped by at least 4 other patients who came in behind me. All were taken back for their visits before me including at least one to see the same doctor I was waiting for. Then after my appointment, even though I informed staff I was in a hurry and wanted to simply pay and take my prescription elsewhere, I was forced to wait another 20 minutes before finally being checked out. In this time, someone came in of the street with an issue with her glasses and was helped by one of the check-out staff ahead of me. Another family member arrived last week for her scheduled appointment and was informed that the scheduling system cancelled her appointment and that she would have to schedule a new one. No one apologized and they refused to work her in at her scheduled time.

Better customer service and better explanation of billing. I've been going there for my annual exam…read morefor years. My exam has always been covered by my insurance, minus what I pay for my Optomap. But this year it suddenly cost over $200 after my insurance.

I have been wearing glasses since 4th grade. It has been a struggle for me to find interesting…read moreframes. Eyes on Trade is the place I was looking for. I have purchased two pairs of Major Tomm's from EOT. The frames are stylish and the lenses are top notch. Both of pairs of glasses I have from EOT are the best glasses I have. I wore the pair I am wearing in my picture to a club in San Francisco and several people asked me where I got them. Thanks EOT for giving little Winston-Salem one of the coolest frame shops in the country. ;)

great selection of frames, helpful/friendly/competent staff. Great experience…read more if you're looking for exceptionally stylish frames, this your spot.

n February 2025, I endured a retina laser surgery so distressing I felt like I was being tortured…read more I could barely breathe. I clutched the chair for dear life, was offered three aspirin and an 5 min break and told "I can put a needle in your eye if needed". I spent 5 minutes after, head in hands, trying to simply breathe and recover. My previous review was removed, but I need people to know I wouldn't wish this on anyone.

Had a few eye exams here, they did fine. Also had cataract surgery, it too was fine. Their office…read morestaff, website, billing department is horrible. Recently they canceled my appointment and never told me. I arrived for an 8:40 at 9 they tell me the appointment was canceled and if I hang around for an hour they would try to fit me in. Bad enough but last year when I arrived for an eye exam it turns out that their staff made my appointment in a neighboring city. I wouldn't go back.

Wonderful place. Everyone is so nice. I have been going to this practice since I was just a…read moretoddler. I never have to wait long and they take such good care of me. If I am running late, I just call them and they will let me know it they can still take me or if I need to reschedule my appointment. I will not go to any other practice.

I have been a patient of this practice for 20 years. I've had various forms of insurance, no…read moreinsurance, family and individual plans here and have never had a bad experience. Especially since Dr A took over the practice and they made significant improvements in their patient care and customer service. Over the past 3 years I have seen nothing but kindness and exceptional care. This includes regular annual exams and treatment for an infection as well as fitting me for glasses... Which by the way they have an exceptional selection to choose from! Reasonable prices compared to other places and very stylish frames to choose from. I'd give them five stars again and again!

The staff at any Warby Parker I have ever visited are always so courteous, there to give you the…read morefreedom of browsing but readily available to answer any questions you may have. We have shopped Warby in NJ, SC and a few in NC and always received the best customer service.

From the owner: Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact…read morelenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

The management, scheduling and front office staff is completely incompetent! Today Tue 2/25, it…read morehappened again. I came in for my appointment and was told that I did not have one. THEY cancelled my appointment, even though I received confirmation text last Friday, and I have not received any communication of an issue. The doctors and assistants in the back are wonderful if lucky enough to see them, but first it is a battle to get by the front office and scheduling idiots. This happened a couple years ago, but thought I'd try to see my doctor again. When I reported for my regular exam, I was told that I was not a patient there, after having used them many years. They lost all my records and I had to go see a different doctor as a new patient. There is no excuse for such poor managment! tm

Had my appt on 1/19/2023. I scheduled it as an emergency visit due to pressure and headaches. I…read moredidn't sit long waiting but my contact lense prescription is MIA. They never called my old phone #, so after my # was changed I called and left a message. Still waiting to be contacted regarding the issue. I spent SO MUCH money there because I felt like I had to. I was railroaded into purchasing glasses with my yearly contact prescription to save money. Now I sit with a pair of $200 glasses with no contacts and no answers. Not at all sure what to do with this one. P.S. If you have anxiety issues or sensory issues please take an advocate with you. It will save you money and stress.