Service was friendly, selections is great, and value is unbeatable. 1 hour or less for glasses? yes…read moreplease! 2 pair made in 24 minutes! Talk about service!

Took my prescription to Walmart in King, Explained two pair one with lined bifocals and the other…read morewith no line. Told them which pairs were lined and when I picked them up they were backwards this I will never use them again!!

I can't say enough good things about Kaluzne Vision Care... they are amazing!…read more I originally selected Dr. Kaluzne and his team because they were the only optometrist in the Winston Salem area to offer Optomap, a digital health picture of your eye that is saved and allows them to compare changes between visits. Well worth the small extra fee. When I first started using contact lenses they included some much needed, hands on lessons on putting them on. They reached out to me a few days later to see how things were going. When they learned I was still struggling they asked me to come back in so they could give me some pointers and practice with them watching. SO helpful! They are dedicated to outstanding customer/patient service. From their overall demeanor to their willingness to help with insurance to their happy personas... they make every visit to the eye doctor a pleasant experience. Their dedication to quality is noticeable as you enter the building too... super clean and well kept with nothing out of place. Twice now I've developed eye infections over the last few years. Both times, despite being on a Friday, they were able to work me in for a quick medical visit and get me prescription drops so I would be good as new by Monday.

This is the best vision center I have ever visited! The staff is always so pleasant and friendly…read more They are also very helpful picking out frames and make it fun. The doctor is also very comforting and helpful. I left in such a wonderful mood because this place is such a delight! Would recommend to anyone.

I'm 57 and have been wearing contacts for over 32 years! This is hands down the WORST place that…read moreI've ever been! Now I see why it's said "you get what you pay for" the service is sub par, and the services are less than favorable. I'm told to come back in 2 weeks to try the other contacts. However!!!! The dr is there ONLY once a month. A "digital" Dr can not give me the other trials. So now, I'm going to have to pay again at another eye provider to have another exam, in order to be able to see. The mono vision didn't work and now I'm left to Wing it! VERY DISAPPOINTED! I will never come here again!!!

Purchased glasses there 5 and 4 yrs ago and was reasonably satisfied. 3 yrs ago was not happy but…read morelast year decided I would try again as I had paid less for my glasses than elsewhere. Last year was very dissatisfied with the customer service and attitude of the staff, so decided to look around. A friend highly recommend Stanton optical, who provided far superior customer service, much lower prices, much nicer attitude and a sincere smile instead of a " we could care less about you" attitude. You treated a long term customer like crap and motivated me to look for a better eyeglass source. I am very glad I found Stanton, like being treated like a valued client instead of an annoyance as I felt at americas best.

I needed a new eye doctor, and most of the places in Winston have a 2-month waiting list for new…read morepatients. So, I reluctantly tried LensCrafters, knowing that they're on the pricey side for glasses. It turns out that the self-pay price for an eye exam is $139, which isn't bad at all. The two staff members were really friendly and thorough with my eyes. They have a form at the beginning that asks whether you want dilation or not, so it's up to you if you want to skip that, which I did. That was nice. When I was done, they handed me my prescription, and they weren't pushy at all about whether or not I wanted to look at their glasses.

I always used to get my glasses here, and my wife still does. The fact that they don't offer 1 hour…read moreservice anymore (I think the GSO store still does) is a bit of a disincentive, but services like the replacement warranty you can buy and the 0% financing are nice options. The prices are not cheap (higher than Costco, for example), but no more than C Distinctive Eyewear (to take another example). My own experiences have varied from 5 start to 3 star. I always try to get Jamie to help me when I go in. She's very experienced and knowledgeable. If you stop in, tell her David sent you! No, I do not get a commission for that, and I don't even think their sales staff work on commission. Just happy to give props to someone who has provided great service over a number of years.

Independent optometrist office with wonderful service. The office is beautiful and conveniently…read morelocated by the highway with plenty of parking. The staff is helpful and friendly. My doctor was prompt, thorough, and answered all of my questions.

Dr. Ellyn Johnson and Carolina Center for Eye Care are a phenomenal group! They take your eye care…read moreneeds seriously. Within their practice, they can examine, diagnose, and treat you, as well as fit you for beautiful eyewear. This is all at the same location. Since I have a unique eye condition, I have found it difficult to be treated. However, Dr. Johnson and her colleagues are so specialized, that I have no worries in their care. Their staff are meticulous when it comes to notes and following up as well. In the last few years, there have been a few times when I forgot the name of something or some instructions. All it took was a call to their office, and I was easily reminded because they had it all on record. How awesome is that?! I wholeheartedly trust, and recommend Dr. Johnson, Dr. Allison Lyerly (currently out on leave), and the entire team at CCEC. They are North Carolina's best in eye care!

I have been a patient of Dr. Teague's for over 40 years and he has always been fantastic. However,…read morerecent experiences with the front staff and the general operations there have me and my family looking for another eye doctor. I was erroneously booked for 2 appointments on the same day a couple of weeks ago (with email and text confirmations). I didn't realize this until right before the first appointment and couldn't get anyone to answer the phone to confirm which was correct. I drove to the office on hold the entire drive of 10+ minutes only to find when I went inside that my later in the day appointment time was correct. None of the staff were on the phone when i arrived so I have no idea why no one could answer the phone. When I arrived for my later appointment, I waited over 45 minutes in the waiting area and was skipped by at least 4 other patients who came in behind me. All were taken back for their visits before me including at least one to see the same doctor I was waiting for. Then after my appointment, even though I informed staff I was in a hurry and wanted to simply pay and take my prescription elsewhere, I was forced to wait another 20 minutes before finally being checked out. In this time, someone came in of the street with an issue with her glasses and was helped by one of the check-out staff ahead of me. Another family member arrived last week for her scheduled appointment and was informed that the scheduling system cancelled her appointment and that she would have to schedule a new one. No one apologized and they refused to work her in at her scheduled time.

Better customer service and better explanation of billing. I've been going there for my annual exam…read morefor years. My exam has always been covered by my insurance, minus what I pay for my Optomap. But this year it suddenly cost over $200 after my insurance.

It's Sam's Club. Before you go acquire all of your bulk chips and rotisserie chickens, it is safest…read moreto fuel up in the food court to help mitigate your damages. Besides... Where else can you still feed a family of four for about $10 or less? The food isn't top tier obviously and the counter worker had a minor conniption because he had to make us three sundaes at once, but he managed to persevere through his complaints of exploitation. On weekends when we are between trips and trying to save some dough but our kids don't feel like they had a 'day off' unless they eat a meal prepared by someone other than me, this has become my go-to. "Let's go to Sam's for lunch" is met with cheers and celebration and so for that, I am grateful.

We shop here once or twice a month along with 1/2 the planet…read more I like coming here for the hot food counter. Best deal in America is the one slice and drink special for $2.50. Bottomless drink and a huge slice of good pizza. Now granted, timing is everything because the line for ordering can be quite long. We opt for mobile ordering and skip with long lines and waiting. 10/10 for mobile ordering food here. The pizza is very good. Plenty of toppings and always cooked right. Love it. As far as the shopping experience goes, it's hit and miss. They usually have what we need. My biggest issue are the other customers. Not all of them just the ones who have no manners or rudely park themselves in the middle of an aisle successfully stopping the flow of shopping traffic in BOTH directions at the same time. Also, you'd think people hadn't eaten in a week how they hawk any and all free samples to like it's the Hunger Games. If you can grit your teeth and ignore the stupidity around you, you can get some great deals and stock up. We love the rotisserie chickens. I get a ton of pulled chicken as well as make 3 quarts of bone broth all for only $4.98. You need this. The store is fairly clean but it IS a warehouse venue. I also champion the "scan and go" app to avoid the long checkout lines and it's exactly how it sounds. I'm you scan your own items, pay online and proceed to the exit. If your receipt and cart gets checked buttons a minor thing compared to standing behind someone in line with $800 worth of stuff in their cart. All in all I do look forward to our trips here. The staff has always been friendly and the shelves are well stocked. If you have kids and want to save money, this is a good place to start.

I scheduled an appointment for 2:00 PM and arrived early, only to be told I would still have to…read morewait an hour. They were clearly running behind but refused to acknowledge it or communicate that honestly. The eye doctor had a major attitude and was rude from the start. When I asked questions, she was uninformative and dismissive, and it was obvious there was little to no customer service training. Another major issue was the insurance information. Their website states they accept my insurance, but once I arrived I was told they do not. One person said they might only accept it for the eye exam, while glasses would most likely be out of pocket. The information was inconsistent and misleading. Between the long wait, the doctor's major attitude and rude behavior, and the misinformation about insurance on their website, this was a very disappointing experience. I would not recommend sending anyone here.

Stopped here yesterday to look into ordering new eye glasses. Spoke with Mark. Very good customer…read moreservice. He explained things very well. Both my wife and I decided to order glasses. I explained to Mark exactly what we wanted and he did exactly as we asked. I was impressed that he didn't try to "up sell" us at all. He listened and it was greatly appreciated. The exam process was very simple- done via telemedicine. The only downside was that the doctor had a very strong accent and it was difficult to hear him sometimes. Overall- very good experience and I would recommend them to anyone looking for glasses.

Wonderful, friendly service at Visionworks in Winston/Salem. Casey spent time with my wife and me,…read moreanswered all our questions, and worked hard to help us select the right lenses and frames. Couldn't be more satisfied.

Coming here because this place is in-network with my insurance & they're open on Saturdays! Their…read morehours are convenient for those who are working M-F. Due to the pandemic, you are required to call and make an appointment, they will not let you in the building without one. Mask are required & sanitizer is spread out throughout the store. Now as far as service goes, the gentleman on the phone who made my appointment was not too friendly and seemed to be in a rush. Maybe they were busy, I get it. Day of my appointment, the one woman who was helping customers had me sit at the same desk as the people who just left (literally), so no sanitation of seating here. I wasn't able to get my glasses because my perception was on my phone. (They do not accept virtual perceptions) But you are allowed to get your prescription faxed to the store. I'm also getting lenses because I have frames I want to use. I think those two things turned the woman helping me off because once I said those things she got up gave me the card to get my prescription faxed & just started walking to the door (mind you I'm still sitting down at the desk) I had more questions to ask. So I got up asked her while she basically escorted me out the store. Then stopped at the door and started telling me more information. Ma'am! Why didn't we just go over all that when we were sitting down. Didn't ask if I had anymore questions or if there was something else she can help me with. I didn't feel like my services were wanted there. It's weird cause I received lenses for my frames here before (frames I did not buy with them again) and the experience was a lot different. I'm now re-thinking my decision and I might go some where else. They get a 3 star for the CDC regulations, but their customer service really needs some work.

This vision center is an excellent place for all of your vision care needs. Dr. Raynor is excellent…read moreand very thorough in his exams and exact on prescriptions. The vision center staff is very attentive and professional. Marcy is fantastic and there is a gentleman there who is totally bilingual in spanish. The prices are always good and they give me and excellent deal on my contact lenses.

Dr. Raynor was so helpful and friendly. Kind and concerned. I had been given the wrong RX for all…read morethe years I wore contacts. He realized that I am left eye dominant and changed my prescription. Now I don't need bifocals after all. Not only did he correct my vision, he helped save me a lot of money. My review is that he's the best!