I'm writing this long overdue review not as a resident, but as someone who has been on the property…read morenumerous times. I've observed and I've had a great experience at The Point at Rockridge in Oakland. The front desk and management staff have been nothing short of amazing. Kenneth, in particular, is always available, accommodating, responsive, and willing to help whenever something comes up. Having someone who communicates well and genuinely makes an effort to assist residents makes such a difference. The property and grounds are consistently clean and well maintained, and every staff member I've interacted with has been kind and professional. The community itself is in a great Rockridge location with convenient access to the surrounding Oakland area, shopping, restaurants, and everyday necessities. Kenneth and the team truly deserve recognition for the level of service they provide. Highly recommend The Point at Rockridge to anyone looking for a community in the Oakland/Rockridge area.

Amazing team! Especially Trobedia and Anna, they are so compassionate and helpful! I would highly…read morerecommend this community!

i live here !!' o…read more it is not what the website says Entirely just a nursing home for Rossmoor residents w altered mental states Management has been unresponsive and uncooperative in getting what is needed for Assisted Living Almost 100% of care is for Nursing Home residents. There is No independent living Option available as Web suggests, and really only option is to either do child like activities or stay on room. Living room reserved for residents sleeping all day. No-one and nothing else is allowed. Have tried to use for quietly getting out. of room, but all seats and couches are occupied by sleeping residents. Have no recourse but to stay in approximately 500 sq ft room. this has been a nightmare!!!! If you still want to LIVE and not thru children's lives, this is not the place. Just hope this keeps others from making mistake that I made.

In looking for an assisted living community for our 89-year old Dad, we saw just about everything…read morethe area had to offer. Multiple Atria properties, the Kensington, Aegis and more. Yes, of course I had a spreadsheet. Overall, Atria Valley View was an easy choice. Monique the Executive Director, and her crew including a nurse and team of CNA's and helpers, a friendly receptionist, a great maintenance staff, and a special note to the chef who brought a series of her pies over the course of our several visits for us to take home, lol, have worked with us to ensure Dad's experience is a positive one. Plenty of activities, a kitchen open to special requests and with a menu that rivals many regular restaurants in the area, walking paths around the building, and a location within an easy walk to a shopping center (esp good for outings). Highly recommend!

I believe John D's review of Mercy is poorly written and gives the wrong impression of Mercy…read more Mercy is a non-denominational, full service facility, with a secure campus that has 24/7 Reception, beautifully landscaped gardens, and every service a resident could want: three nutritious meals every day; a variety of daily activities and special events; housekeeping service; 24/7 floor staff for night or day emergencies. Mercy is run by the non-profit Eldercare Alliance. They're associated with the four AlmaVia facilities in the Bay Area. We needed a facility for my 85-yr old MIL who is physically healthy, but has a mild-to-moderate case of dementia. We wanted a full-service facility so that as she declined, we would not be forced to move her somewhere else (disruption is highly stressful for dementia patients). My MIL is in now in Asst. Living. Although reluctant (as many elderly are) to make "the move" out of our home, she quickly adjusted and in less than a month's time was telling her friends she absolutely loves it at Mercy. She loves how caring and friendly all the staff is, and how quick everyone was to learn her name. She loves the reassurance that she will be escorted to and from her bath, so that she need never worry about falling. She enjoys the food, which is quite good (we've eaten there with her a number of times). She appreciates the choice of activities and for the first time since being widowed, is making new friends, because Mercy provides a supportive sense of community for its residents. Unlike John D., we investigated seven different senior facilities nearby our home. There are many different types, but we needed a full service facility with a Memory Care unit. But what makes one facility different from another is the staff. And Mercy's staff is VERY, VERY GOOD - at all levels! There were some minor issues at first because moving in and getting her settled was complex; but Mercy was always responsive and showed themselves willing to go that "extra mile" for my MIL's comfort. We have visited elderly friends at other (even more expensive) facilities where the night staff was sullen and uninterested when a resident comes to ask a question. We have had many interactions with Mercy staff and all have been 100% positive. We are convinced that Mercy was the right choice. They are a caring, compassionate, and highly professional care facility. Oakland seniors are lucky to have Mercy in our city! (Note: edited June 2014 to reflect that Salem is being sold to finance an expansion of Mercy's campus to provide additional Memory Care units. Salem is being purchased by a for-profit corporation, similar to Sunrise Living and AgeSong.)

Mercy Retirement is a hidden gem in Oakland California for senior living. 150 years of caring and…read morecompassion, along with world class culinary experience and award winning executive chef Steven Catindig.

I attended a special event here and had a wonderful experience. The space was beautifully set up…read morewith great attention to detail, and everyone was incredibly friendly. Guests were clearly enjoying themselves, and the atmosphere felt warm, welcoming, and thoughtfully organized. A really lovely event from start to finish.

We went on a tour there on Friday, June 27, 2025. We are looking for somewhere for a family member…read more The facility is very nice. It's clean and smells pleasant. There were a lot of people milling around in the TV lounge area when we were there. It was around 1:30 p.m. The rooms for the independent and assistant living are not shared. They are spacious and come with a bar area, meaning there is a sink in most of them and a mini fridge. One of them didn't have a sink, but had a mini fridge and freezer. It was pretty tall. All have step up showers meaning there is a lip you have to step into. I was surprised they didn't have roll in showers. The bathrooms are spacious. It looked like there was enough room to wheel in with a wheelchair or walker. The rooms have large closets with built in shelves. The rooms we looked at were not on the first floor and we took an elevator to them. I was told there is a lounge on every floor, at least that's what I think I was told, we did not tour the lounge. The independent and assisted living share a outdoor space. It was nice. It had a community garden, lots of sitting areas, a place to golf and a dog waste disposal system. The outdoors was verynice. The memory care unit also has an outdoor space. It's less then half the size of the other outdoor space, but it's still nice and spacious. It also has a garden in it and they had a bunch of green tomatoes growing that I could see. There was a sign on the door warning of the excess heat outside. It also had plenty of seating areas. The independent and assisted living share a dining area. It looks like a restaurant and they have a menu of what is being served. The same food is served to the Memory Care Unit. All units have activities directors and a whole calendar of activities. The Memory Care Unit has Zumba in the mornings. I think that is nice. It will get them moving. The independent and assisted living have 3 exits to the building and they are free to come and go at any time. They also have an acute care area for those that need additional care, but don't need to be in the memory care unit. We visited the locked down memory care unit. It was very pleasant. It was right after lunch when we arrived and everyone was waiting for ice cream to be served out. They looked like a lively group. One of the women even said hi to us and talked to us. It's the best Memory Care Center that we've visited.

My mother has lived at Elders Inn for many years. The staff is very caring and patient. My mother…read morewas lonely and depressed and the administrator arranged for a Friendly Visitor to come in for her. The staff treats their residents with compassion and dignity. I visit frequently as do my children and we feel like we are part of the family. We are very happy with our decision to have our mom live at Elders Inn. She is able to retain her independence but be well-cared for. If you are looking for a facility that will take care of your loved one in a safe, homey and clean environment you will get that at Elders Inn.

My Aunt and Uncle became residents at Elders Inn in October 2017. She was diagnosed then with early…read morestages of dementia, and he had a colostomy bag. Elders Inn is a well-run family-owned managed business located in Alameda. This facility is a safe, wonderful, engaging place for the residents who live there and for the family/friends who visit them. It is very 'clean' and the residents are cared for appropriately. We have found the staff to be very professional, kind, caring, and attentive to the needs of the residents. The nursing staff does an excellent job in medication management and any other medical issues which may arise. A monthly calendar of events is provided to each resident containing all the daily activities, entertainment, and special events which the residents can optionally attend. We have always felt welcome when visiting. The management and staff have always been responsive to our needs and requests. Sadly, my Aunt and Uncle passed away in January 2024 and October 2018 respectively. The family will 'always' be indebted to Elders Inn for their loving and diligent care! Elders Inn has exceeded our expectations 'in every possible way' by providing quality senior living services and striving to provide 'value' in all that they do for your loved ones! For those reasons, if you are looking for an assisted living facility, I highly recommend without reservation that you consider Elders Inn!

Great team that works so well together! Many of the…read moreleadership team have been there for years. I appreciate all they do!

I have lived here for 3 wonderful years. It's a beautiful place with kind and dedicated people. I…read morelived in the Salem Woods independent living studio apartment. It is spacious and I call it "my oasis" and home. This community embraces their Residents and show they care about us. Happy Hour on Fridays is fun. We dance and eat finger foods and drink a little wine and socialize. The common rooms are elegant and comfortable too. I enjoyed playing cards with my friends in the bistro. Bingo is one of the activities everybody loves to do. I worked out in the gym and got to reads books and do puzzles in the library. The movies play every day which I appreciate. I loved the hamburgers, pasta and tuna fish sandwiches in the dining room. The bus is comfortable and it's great to be able to go shopping and even have rides to doctor appointments. Lastly I want to thank the staff, headed by our Executive Director Anthony Garcia. Caring for such a large community might be overwhelming for some, but not for these friendly people. Being approachable and showing care and consideration for us Residents can't be taught. These are dedicated, terrific people. I want to mention the Caregivers. They work all hours and tirelessly too. Mostly I'm thankful to have been given a home and family here. You can't beat that!

Over the past two years, I've had the opportunity to work closely with San Sor and his team at…read moreOakmont of Concord. I spend time in many communities, and this one stands out. San is an exceptional leader -- steady, approachable, and clearly invested in both residents and staff. What always strikes me is the consistency. The community is clean and welcoming, and I'm greeted by team members every time I walk in. We've partnered on dementia education and discussions around senior isolation, and the staff's professionalism and willingness to engage really impressed me. I don't say this lightly -- if my own mother ever needed this type of support, I would feel confident placing her here.

We were looking at moving my dad and his wife into Oakmont's memory care community as a couple in…read morewhich one spouse required the memory care services while the other did not. We worked closely with Marci to find a way to make that happen. She and her staff were amazing. They were warm, caring, responsive, and went out of their way to help us with logistics. In the end, we could not make it work due to other health issues, but we are sincerely grateful for Marci and would highly recommend Oakmont for the care of their loved ones.

I can't begin to say how grateful I am for the folks at Heatherwood Memory Care. My mother needed a…read morenew facility after staying for 3 years previously at a board and care. Heatherwood was the first place I visited, and I am so lucky they had a spot open for my mom. The caregivers truly go above and beyond to care for the residents there. They are so kind and compassionate always, even in situations that may not always be easy. It was so hard not being able to have her cared for at home, but we literally found the next best thing. Thank you to all the caregivers at Heatherwood for their wonderful care

I am glad my mother was at Heatherwood for her final years. They took good care of her. The…read morepeople are friendly and willing to answer questions any time you call. I appreciate the care they gave my mother.