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    Courtyard by Marriott Edgewater NYC Area

    3.1 (82 reviews)
    Open • Open 24 hours

    Services - Courtyard by Marriott Edgewater NYC Area

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    Daniela H.

    Beautiful hotel near the Hudson. Conveniently located in a little shopping center and close to other great plazas. Rooms are well kept, spacious, with comfy beds. The shower is a little tricky with the hot water needing to be turnt well past hot to get hot water. Nice breakfast buffet that's $16 per person. Beautiful gym and pool. Lots of hotel leakage problems. Ceiling was leaking on my floor and ruined my hair/shoes no care from the front desk. Day time front desk staff are unprofessional especially the front desk supervisor who claimed to be the manager but the wall plaque said otherwise. Huge attitude to multiple guests throughout the morning including myself. I signed a restaurant receipt for a certain total but then charged double the price on my room bill. Discussed this with the supervisor "manager" who claimed the restaurant's system was different than the front desk so she couldn't make changes and had an attitude about adjusting the bill when they were at fault. I would think in that her capacity as a "manager" she could make changes, no? Shrug. It was finally adjusted but with attitude. If you don't press an issue, they will try to get over on you. First it couldn't be adjusted and all of a sudden changes could be made. Weird. Parking is $15 per night with parking at the adjacent garage on the 3rd floor. No direct access to the hotel from the garage. A little far from JC/Hoboken but closer to the NY ferry near the Envue.

    Hotel street side view.
    Pete P.

    Hotel is clean and neat. Room smelled clean. Easy access to from main road. Pool was cold and only two towels for four people. Otherwise add this to your places to stay.

    Bathroom when I checked in

    This is the worst experience I have ever had in my life. It is literally a nightmare. The room was not clean and the bathroom has the remains of the guest before me and there are empty boxes under the sofa. When I went to the reception, they asked me why you didn't tell us in advance as you arrived at the hotel at 12 am and told them the situation of the room The next morning, and this clearly doubted the credibility of the guest. Then, after speaking to the supervisor, he asked me to leave the room until it was cleaned, and I actually did that, and my children and I went out, and for more than two hours it was not cleaned, so I returned with my children to the room without cleaning. I feel insulted indeed, by the way, the sirens went off in the morning like crazy and me and my family and all the guests rushed out of the hotel and it turned out to be a mistake, then we went back to our rooms without anyone even contacting us or offering any apologies

    Trash
    angela t.

    Visited here for an overnight stay. Check in was quick and easy and the hotel itself was very clean and modern looking- it's also in a great location- next to several malls and restaurants. My only complaint was the overflowing trash bins in the parking areas. The bins are right near the elevators so you have to walk by them - these are very unsanitary and attract vermin.

    No water for coffee was told to use tap.

    Staff was confused and not professional. They offered coffee with no bottled water. When I called the front desk, they told us to use the faucet pretty much tap water for a coffee. They were very unorganized the luggage and what we were told was not what happened. Room has a terrible view. NOT worth the money at all. Better places further towards fort Lee

    Living room
    Paulette R.

    Love, this place. The staff is 5 star polite and very accommodating right from the beginning. Very clean and family friendly. I would return time and time again

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    3 years ago

    Great hotel with clean rooms and comfortable beds! Everything was updated beautiful and fresh :) Thanks for a wonderful stay!!

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    3 years ago

    The staff at the hotel was amazing. They are very accommodating and went over an beyond to make sure my stay was pleasurable.

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    Terrible front desk service... hallways smell of cigarettes and weed and it is suppose to be smoke free!!!

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    3 years ago

    Really, really warm and friendly staff. Fawn is a gem! One of the nicest people you can hope to interact with.

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    Page 1 of 3

    Ask the Community - Courtyard by Marriott Edgewater NYC Area

    Review Highlights - Courtyard by Marriott Edgewater NYC Area

    “It was refreshing Hopefully we can visit again Great job young man !!!”

    Mentioned in 2 reviews

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    Really a delightful hotel. Great vibe in the lobby, friendly folks everywhere. The room on the 15th…read morefloor had a balcony!!! Clean room, great pillows.

    You rated 1st! The…read moreinternet is horrible. Unreliable. If you are traveling for Business you will be highly disappointed. It doesn't work consistently in your room and the business center is pathetic. They say it's a business center, but they have guests and children and even dogs and pets in there and absolutely impossible to do any kind of zoom call or work... every business person was struggling and having issues. It is not a dedicated business center, and the Internet is not reliable. It is loud and crowded and Not just was professionals. Breakfast: with my reservation breakfast was supposed to be included. What you get with breakfast is a small coffee and a toasted plain bagel or croissant. They have a full bakery and other food and it is not included in the breakfast selections. It is a small coffee and a plain bagel or plain croissant. I'm gluten-free and they would not substitute anything even though they had other options. The bar and café are way overpriced- freezing... They turned the music up so loud that it's unbearable in the Lounge area... and the service is lacking... The room cleaning is lacking at best. Restocking the room was not consistent and the cleaning staff ALWAYS missed something... like sweeping the floor. No washcloths... or partial towel replacements. The front desk staff can be very snippy. No one knows what the other is doing. Inconsistent. Wish I could give a better review... Really just takes a smile or kind word sometimes instead of Eye rolls and acting like they are doing you a favor- just by doing their job.

    Hotel Belleclaire - Full size bed in single hotel room

    Hotel Belleclaire

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    Even though the rooms in the photos don't look like a place you'd jump to stay in, I actually had…read morewonderful stay here. The bar was fantastic, had fantastic drinks and food. One of the nights I had dinner here and the next night I ordered in and they were nice enough to let me eat said delivery at the bar while I ordered a drink. Can't complain about that. Also the front desk and door staff really took care of me. I had some time to kill before my flight and they held my bags. I got held up a bit and called them and gave them the ticket numbers to my bags and explained the situation. When I pulled up in my UBER the doorman brought my stuff out immediately and popped it into the trunk. This actually allowed me to make my flight on time.

    I truly love The Hotel Belleclaire, it's a beautiful, smallish, and historic place. We stayed here…read moreyears ago and the lobby is completely updated, plus they've added a bar, and a French Bakery. They give you vouchers, each worth $10, to use in either place. You can get a free coffee and a croissant every morning, but the line is very long so go as early (or late) as you can, everyone in the hotel has free vouchers, plus they get street traffic. The hotel itself is exactly like something you might find in Europe. It's charming, immaculately clean, the beds are very comfortable, and the location cannot be beat. The subway is 2 blocks away, Zabar's is 3 blocks up, and you're not far from midtown--but it's quiet and in a gorgeous neighborhood on the Upper West Side of Broadway--with lots of restaurants, bars, and shops, one block over on Amsterdam. It's also a quick walk the other direction to River Park. The staff is great and they met our needs for extra pillows and toilet products quickly. Cons: -There are 2 very small elevators and sometimes a wait, but we usually didn't need to wait very long. - The line is very long for coffee, pastry, and sandwiches. Everyone in the hotel has free vouchers, plus they get street traffic. Despite what I've read, the line does NOT move quickly. Seating is limited. It might be worth it to go a couple of block down to the Starbucks or other coffee shops in the area. -You do not receive change back on the vouchers, but it doesn't take much to spend it. - It's old, and because it's old the rooms are on the small side. -The walls were very thin, especially if you are next to an adjoining room. We were out until around 9 or 10 each evening, but realized quickly how thin the walls were when we could easily hear the neighbors; one was very sick throwing up. I 'thought' we were being very quiet. We kept the tv down as low as possible, and spoke softly because we knew they could hear us too. Occasionally we would laugh; we were enjoying our trip and would forget it might be bothersome. They came over to complain and texted the front desk twice about us. We told the girl it was impossible to for us to be any quieter-- we would need to vacate, or go to sleep. I felt bad, but we were truly doing nothing wrong. The staff was great and understanding, but they do not make enough money to deal with this. The hotel would do well to invest in some sound proofing techniques. In fairness, I don't know if all the rooms have sound problems, though I have seen complaints in other reviews. I don't remember having this problem in our previous visit. -The bathrooms are tiny, but we didn't have a problem with it. Extra: ---We booked 2 rooms for 5 of us though Booking. They were not adjacent as we wanted, but the hotel worked to keep us on the same floor. Perhaps a third party is not the best route. Next time I would book directly with the hotel. -Take advantage of sitting on the benches in the Green Mall which divides the road. It's wonderful for people watching, and beautifully peaceful in the morning hours. -There's a CVS across the street for any drinks, snacks, or personal needs. Overall I would certainly recommend this hotel, I adore it, just be aware there are trade-offs.

    Courtyard by Marriott Edgewater NYC Area - hotels - Updated October 2026

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