Everything was clean and crisp. I slept like the proverbial log the two nights I spent there. Breakfast was great: scrambled eggs, chicken sausage (weird, I know, but it was quite tasty), crispy meaty bacon. They also had waffles and cereal. The coffee wasn't very good, and they had no pots of milk and cream, but there was fruit juice to drink. I could sometimes hear a few footsteps at night, but I never heard any voices outside my room. Very good hotel. read more

We have stayed here before and they are in middle of updating the hotel and I guess that's why they are raking people across the coals on rooms . The rooms are clean and the mattress is perfect . Only wish we had looked at what kind of mattress it was . I don't know how much money you have to pay for the room to get the free breakfast but if you don't qualify then it's 15.00 pp. yea I don't think so . We heard the front desk tell Someone on the phone that the room was 250. Ish and the second night over 400.00 . We will be finding another place to Stay when in town . read more

We picked this spot so we could bring our elderly dog on his last adventure. Loved that there was no fee for pets, we got first floor room and they were very happy to have us early so we could let him rest after our ride. Room was clean and had everything we needed to be comfortable for the night. My dog loved walking all the green space outside and made it easy to take short and longer potty walks. You could easily walk to the beautiful bridge over the river from here or even take walk/run on all the paved trails around the area. We took an evening swim and enjoyed the nice patio furniture outside both poolside and patio. They have a fire pit as well. There is a bar in lobby, snack area and a Starbucks branded coffee/breakfast area. Easy drive to anywhere in Waco and walkable to downtown coffee shops, bars and restaurants if you are ok with a short stroll or could easily snag an Uber. They also had a shuttle from airport so all and all great spot with tons of amenities. read more

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Breakfast was really good. We had it included with our room booking. If not purchased it's $15 per person. Service staff kept up with the demand and supply of hot food options read more

Courtyard by Marriott Waco - Hotels Near Me - Waco, Texas

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Giving 2 stars only for the fact that the front desk staff is friendly and does a good job. I requested housekeeping at check-in online AND in person. I never received any. Mind you, you must request services, they are not provided unless they are requested. I called to request towels and placed my trash cans near the door for pick up but the aid walked passed them and just placed my towels on my sink and never took the trash. The entire place needs a face lift. Carpet is dirty everywhere. The furniture in the room was dirty and stained. The tile had not been swept in the room. The exercise facility was very small. read more

Courtyard by Marriott Waco - Obviously you can not miss the trash cans - Hotels Near Me - Waco, Texas

It's the JW of Waco. I wanted to keep staying at Marriott to maintain my Bonvoy membership status and decided this location was the best choice to be walking distance from Waco Suspension Bridge and some eateries nearby. The Waco Convention Center is also across the street. This is an older Courtyard hotel but was renovated very nicely. The lobby was updated and the pool area with new furniture. The room was clean and comfortable. We had everything we needed to enjoy our stay and felt very safe. The only issue was the day we checked out where the elevator went out and had to walk down three flights of stairs but luckily only had two bags. The manage did call me beforehand and asked if we needed help which was appreciated. Overall had a nice stay and mostly likely choose this hotel again. read more

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This place is disgusting. It feels like another country in standards. It is under renovation, yes, but it stinks, floor boards coming off around walls. Sheets not down all the way over mattress. I could go on and on. This should not have the Marriott name. I do r want to touch anything. read more

Paid for Marriott but got motel 6 quality. This place is old and outdated. Customer service was lacking. The room is priced two and a half times higher than should be. These folks add insult to injury when you go down for the (average quality) continental breakfast they charge $15 per person. After seeing your room and the facilities, it is almost laughable. In a word AWFUL ! read more

Most of my hotel reviews are view points from travel for work. I originally wanted to rate it at 3 stars, BUT, staff made it to 4 stars. There were some things that weren't to my liking in the king suite where I stayed. These things included: lights, non flush doors, poor water pressure, shower space too small, complimentary soap, shampoo and conditioner bottles on the wall were filled with 50% water to accommodate the other missing half, made me laugh. Another is the light behind the small couch/love seat, I have to climb all the way over it or move it completely to turn the lamp off since it's pressed to the back. Like said, for a Marriott stay, I was expecting it to be like all of my other Marriott stays, everything on par and well put, but this one wasn't it. Now, with that being said, staff made the stay great. They gave great suggestions on restaurants, let me check in a few hours early with no hesitation, helped accommodate some items I needed such as blankets/utensils/plates for dinner. The staff were there to help as much as I needed, I was only here for 1 night, but that hospitality made it that much better. A few other things to make it good too: the ac had modes to constantly stay running to keep cool, the tv was good with many channels to browse, the bed was comfortable and blankets were clean alongside the pillows, the desk and chair were nice to utilize while working and over all it smelled clean which is a plus! Now maybe, it was just my room, but do not hesitate to stay especially for a good price, try it out! read more

Booked 1-night stay using booking.com, which confirmed check-in at 3. Myself and family (two young kids) arrived at 3 with all things in tow (triathlon equipment). Staff said booking.com is wrong; the Marriott location policy is 4pm check-in. Waited in front of their desk for an hour. I approached staff who said room wasn't ready. Finally, 5:15 we got into our rooms. I watched this happen to a number of other guests. Ugly treatment for a $300/single bed room. Learn how to accommodate, Courtyard. read more

Location: Excellent!!! Close to Waco Convention Center, Baylor University, MLK Park and minutes away from Magnolia Silos and Bakery. In fact, they offer free shuttle service to sister company Magnolia Table. See the front desk for additional information. Room and Amenities: Decent size room with two queen sized beds and a clean bathroom. Free WiFi and strong, working AC unit in the room that you can adjust (you're going to need that in that Texas heat). Basic, no fuss chain hotel. Free parking. Customer Service: Lack luster!! Upon checking in, the woman at the desk did not even look up once and proceeded to robotically inform us of when check out is. Not friendly at all and honestly zero hospitality. **If it weren't for the fact that the rooms were super clean and access to the places we wanted to visit was so easy - it saves it from being a two star rating. So much for that Texas hospitality. read more

Courtyard by Marriott Waco - Vietnam Memorial and MLK Park - Hotels Near Me - Waco, Texas

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Room was nice. Hubby said coffee was good. Convenient location right off the highway. Outdoor pool and fitness room looked nice (didn't use either one). The only negative experience we had was with the noise from about 10:30 - 12:30 at night. It sounded a lot like drag racing outside of our window. Would highly recommend asking for a room that would avoid that noise. read more

Hotel staff was super friendly, rooms clean, bed comfy and great shower water pressure! I'll be back for sure! Feedback: The Bistro did need to be better staffed for the busy weekend! The staff tried to keep up (most were friendly), but the lines and wait were long. read more

Courtyard by Marriott Waco - Breakfast burrito - Hotels Near Me - Waco, Texas

This hotel by the Brazos River offers clean rooms, a nice pool, and charming landscaping. It's within walking distance to a lot of Waco's tourist attractions. The staff is friendly and the common areas are inviting. A complimentary breakfast would have earned this establishment five stars from me but, what are you going to do? Great job, Courtyard Marriott, Waco. read more

checked in to a VERY professional greeting, easy paperwork and quick professional sign-in. property is well maintained, staff super courteous and attentive. the superior customer service and employees well reflect the Bonvoy brand; I'll be happy to stay at this location again - would absolutely recommend. read more

Ants everywhere in the ceiling and walls room 329 when I arrived. I asked for replacement and they refused. Absolutely disgusting. Sent some maintenance to spray bug spray ants starting to fell in the bed. read more

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Okay. So this place must've been a former Hilton or maybe higher ended property. It's dank and funky inside. And excessively loathe for a Courtyard Marriott kinda overly large. Regardless. Check in was far. Parking is odd as the property is huge and had to park on outer edges. Need to register vehicle so it's not towed however. Haha. And they are remodeling but the decor is so like 95/96's looks like a trendy Saved By The Bell theme and lord they have carpets in the elevator wow just wow read more

Courtyard by Marriott Waco - Elevator Carpet. I mean wow that's awful - Hotels Near Me - Waco, Texas

I'm really surprised at the low ratings for this Courtyard, but it's clearly been recently remodeled so that may account for it. Location wise, it's directly across from the convention center and a block or so from the river. There are restaurants an easy 3-4 block walk away which is nice. Despite being centrally located, the immediate area is nice and quiet, especially in the evenings. Rooms are your standard Courtyard - nothing super fancy, but designed for the business traveler. It was quiet at night when I stayed, though the AC seems to run non-stop (probably because it's hot as balls in Waco).There's free wifi, an outdoor pool, a small workout room and a business center. Breakfast isn't free but check rates when booking - my rate was the same as the "standard" but included breakfast. Staff was great - friendly, helpful and happy to make restaurant recommendations. I wouldn't hesitate to stay again. read more

My wife and I enjoyed our stay at this location. We arrived a little early and the rooms with king size beds weren't ready yet so they offered us one with two queens for the same price, very nice of them. The room was very clean, great mattresses and pillows, 3 each, the bathroom had a fan and the toilet and shower were behind a door. There's a Starbucks were you can get coffee drinks except for the frozen blended ones, and a decent meal. They also have cake and coffee and granola bars, gratis, near the lobby. This is located right across from the riverwalk area. read more

Breakfast in a box? I've never seen anything like this. Room was fine, the Bistro is bit of a joke. Really paperplates would be better.

I had no major issues at this hotel, and it was clean and comfortable. They incorrectly keyed my room at check in, but that was about it - I lugged my suitcase up, tried the card, and it didn't work. After I got everything back downstairs, the situation was quickly fixed. The bed was comfy and clean, and they've got free coffee and breakfast options every morning. As noted, the room was comfortable and the location is decent, considering it's Waco. There's not a lot to do... we headed up for a walk along the river and visited a bar/restaurant on the other side. Tip: Don't try to take shortcuts... just follow that river path! read more

Thanks guys! We didn't have a room on Labor Day weekend, and they helped me out. Great DT location, quiet, good price. We forgot some things in the room after checking out, and called them. They graciously brought them to the front desk. No problem with my support dog. read more

Excellent customer service from beginning to end. I'd stay here a million times if just for that. Megan and Cory were both such a great help!! Highly recommend this hotel for your next stay in Waco! read more

This is a decent Courtyard. The rooms are a good size. They have a desk, 46 in tv and a bathroom with a sink separate from the shower/toilet. The beds are decently comfy but they could use better pillows. They have the kind that squish down flat when you lay your head on them. The parking lot isnt well lit at night so be careful if walking alone. There isnt parking in the back with is really strange. The parking lot basically makes a horseshoe. If there arent spots available you'll have to park on the street. read more

BEWARE!!! BED BUGS!!! We stayed at this hotel on 3/22/2022 with our two daughters and had bites all over our legs and arms. I took my daughter to urgent care because she has severe allergies and I wasn't sure what bit her and I was told they are bed bug bites! I called the hotel to let them know and the person I spoke to was very dismissive and didn't seem to care. I told her i would be calling the county health department and her response "go ahead" read more

Cockroaches in my room. First my room wasn't ready when we checked in at 4:30, so we asked for our platinum upgrade if it was available, that wasn't ready either. We left and got dinner and came back. The room was a little worn and the shower dripped all night. When I woke up in the morning I was greeted by a big Cockroach. This place needs some help. read more

Courtyard by Marriott Waco - I killed this Cockroach, you're welcome courtyard Waco. - Hotels Near Me - Waco, Texas

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Pros: * Across street from convention center * Free parking (all hotels in Waco have free parking) * Friendly front desk staff, but understaffed (only 1 on-duty) * Bed comfortable * Microwave & small fridge in room Cons: * Bathrooms are highly outdated, dark, and small * Air--conditioner (or heater) loudly cuts on/off throughout night (fan will not stay running to curb on/off of compressor or heating element) * Stayed in 1st floor north facing room w/ window glass heavily stained * Un-restful sleep due to on/off of air-conditioning (big problem) * Breakfast is over-priced for $12 + tip (should be $5 or free) I would not recommend this hotel to a friend. read more

Stayed here for a recent football game. While the location is great and the rooms and lobby are fine, we had a problem with the shower. Water was either scalding hot or cold. Changed back and forth at will. Having a tight schedule the first day, just dealt with it. The second day I called the front desk to complain and was told "Maybe a lot of guests were using the facilities". Really?? After the big up charge for a game weekend, I'd just as soon have stayed at the Hilton. Probably won't be back and can't recommend. Being a Bonvoy member apparently no help. Disappointing from Marriott. read more

I stayed here last week for two days for a work obligation. Both ice machines were broken, and the water fountain in the gym was consistently empty. I had to resort to asking the bartender for ice, which made me uncomfortable. The next day I asked again about the ice and was told to ask the busy kitchen servers for ice, who then asked to find a bag, which then required me to get a bag from a cleaning staff member. What a pain. The front desk clerk did comp me a water for my trouble when I went back to her about the run around I was getting. You're better off staying at the Hilton across the street. The Martin Luther King Jr. park across the street was a real saving grace for the location, but if I could do it again, I'd stay elsewhere. read more

Carlos B. makes this hotel a 5. Very helpful with cuisine and makes great drinks. If Carlos isn't available, Jennifer is the one to ask for! Great people! read more

Courtyard by Marriott Waco - Hotels Near Me - Waco, Texas

I stayed here because I was doing a race and it was down the street from the start line. I was disappointment when I checked in as I am a member and sent in my confirmation in early as to what time I was going to check in. About an hour and a half after my original time I finally got the keys to my room and so did my friends. I will say they worked magic to get us rooms right next to eat other. Our toilet had some issues but didn't want to have to deal with it and move rooms since we were only there for a one night. I was disappointed to not see any type of extra amenities for members or something special for the race. It was a good experience but other Marriott locations do a lot more. read more

I initially booked for two queen beds through a third party and was assigned a king size bed at check-in however, Amanda at the front desk made it right without any extra charges. This is what I call exceptional customer service which was greatly appreciated. Later that evening, were able to hang out downstairs with our family and friends and the front desk person was very accommodating by providing us with a tray of ice for our drinks. read more

first of all I will say the staff is super friendly and very welcoming. My first complaint ..I was in a very important meeting and got two calls from the hotel room something happen they didn't explain but my keys will no longer work they told me I had to come to the front to get new keys? when I got back to the room I noticed room Service never came the trash was still full I didn't put anything on my door to make them not come clean the room? Second .. The drain in the bathroom was clogged so my showers were cut short. Third, The balcony was filthy dirty filled with spiderwebs,spider eggs and a bunch of spiders.. It needs to be cleaned BAD!! read more

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Hotel staff was helpful. But the rooms are tired. Mold between tub/shower tile wall and the tub. The furniture holding the tv is chipped and has peeling vernier. Our air conditioner leaked on the carpet and the maintenance people brought up a fan to dry it. The microwave quit working on the morning we left. We came to see the Silos and Magnolia Market. The location is very good and it's reasonably priced. read more

Courtyard by Marriott Waco - Mold in tub - Hotels Near Me - Waco, Texas

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Above & Beyond Service !!! We checked out about 8:30am. Around 12:30pm, I received a call. We had left a laptop charger in the room & they were calling to tell us. Unbelievable! I was so impressed that the cleaning people turned in the charger & the manager (or someone) took the time to look up our phone # and call us. Luckily, we were still in town and we could go back by and get the charger. I have stayed here several times over the past 10 years. Yes, it is has been remodeled and it continues to get better & better! So convenient to Baylor, Convention Center, Silo's & many other things! Thank you !!!! read more

Marriott rewards member for years. Used the app to let them know of early arrival 1:00 pm) and arrived at 3:30 and still no room ready. Obviously, front desk could care less. Normally as a reward member we are treated much nicer. Not impressed so far and not even in a room yet. read more

This review was for the restaurant. I had dinner there because it was a bit chilly out. I like the atmosphere and I was able to sit in a booth and watch the TV. And select my own channels. Too bad the food was absolutely terrible. I got a Caesar salad it was full of sand I had to bring it back. I got some kind of an appetizer that had meatballs and ricotta cheese and some of the meatballs were burnt and others were cool inside. I got the flat bread which was absolutely disgusting mess. It should be one star but I like the TV thing read more

Our group stayed here 1 night, but were asked o move out for a night due o overbooking/ no rooms available. The manager assured us this would not happen again if we would return the next night. 5 nights later, we were again forced to move out, due to sold out previous room reservations. Incredibly poor management. $9.95 daily breakfast, but cheap weak free coffee or tea are available. Never saw a vacuum during my stay. Bed was not very comfortable, but room appeared clean. Single, small elevator makes waiting times a bit long during mornings. Mgr was not very helpful in arranging for other hotel stay locations. I would never stay at this Marriott location again, and have been a platinum card holder for years. read more

Room wasn't ready when we arrived. Then had to change rooms due to awful smell. Front desk lady was very helpful and nice. Will not stay here again. read more

2014 update: They removed every single one of my supporting photos. hmmmm Marriott? I think not. Note: I stayed in this hotel for 10 nights for a local conference. This review is on my room and the rooms of two of my associates during this time. Lobby: This hotel has a lovely lobby with complimentary coffee and tea out front. The weak, nasty coffee was my first hint that I was in for a disastrous stay, but more on that later. Check in: I came in fairly late, around 8 pm. Check in went fine except I was offered NO HELP with my bags. I had four for this long stay and after a long flight, got to juggle this alone. There was one person behind the desk and I didn't ask for help, knowing my bags would take forever to get to my room if I did. Room: I don't know where to start. I guess with a description. It had new carpet. Yay. That was the only good thing! The room was a king, and basically a box: around 20 x 20 feet square with the bed, dresser, TV and desk jammed against a wall and very close to the edge of the bed. There was a flat panel LG TV and a weird single serve coffee maker with no sugar or fake cream. There was a small fridge in the cabinet below the TV and the door to the cabinet opened left and the fridge opened right. The fridge was always too cold or not cold enough. There was a small love seat, a tippy coffee table and a computer desk. The sink was separate from the toilet/shower by a door. The Ugly: * Bed: Gets its own section o My first night, I pulled back the covers on the bed to find a long black hair on it. o There were old greenish stains on the sheets. o The bed had a huge dip in the middle. I have slept in many hotels. This hotel it was IMPOSSIBLE to sleep through the night. This was not just me: Others in my group said the same thing. The bed simply did not let you sleep: everyone was waking several times a night. After 10 days of this we were all pretty short fused and cranky. o The pillows were TERRIBLE. o The sheets didn't fit and kept coming untucked o There was no comforter, it was a coverlet covered by a flat sheet. * The room darkening curtains were a good thing and worked well to keep daylight out, despite rips and holes in them covered in duct tape. * The bathroom sink area was so small there was nowhere to put anything and the corner of it had a weird hole in it. * The bath area: mold around the shower handicapped handle. * Toilet: rust and other stains around it. * Tub was strangely shallow (no room for a bath here). Maid Service: * I used a glass the first night and left it on the coffee table. It stayed there the entire 10 days. * I never got any fresh glasses and used the same two glasses for my whole stay. * The housekeeping carts HAVE NO VACUUMS on them! I saw this for myself, and my room, which accumulated crumbs from bringing in takeout, was never vacuumed the whole 10 days. * An associates bed wasn't make for three days because she left a shirt on it and the front desk said the maid was not allowed to touch personal items. Other * The electrical outlet near my sink did not work and I had to have the hotel engineer come replace it on the second day. * They changed cable providers while I stayed there. So every room's TV and remote had to be reprogrammed. After I called them about the snowy TV, it t took them an hour to get to me, when I got to my room to relax for a few hours. * The rooms and hallways on some floors smelled moldy and damp. * One friend's room also had mold and a HOLE IN THE WALL. * I was on the second floor and someone above me thought doing laps in their room all night was a great idea. Thump Thump Thump most nights til 2 AM. Breakfast: This is the only meal served here. They charge $9.95 for the buffet in addition to the room, and it's not worth half that. The only saving grace about it was the lovely chef making custom omelets. She was a fantastic lady, laughing and joking and great customer service. The dining area is pretty shabby looking with scratched chairs and ripped areas. Bar: Maybe six people can sit here. Pool: Outside, filthy and needs to be resurfaced. Hot tub/spa: There used to be one. It is now FILLED WITH CEMENT! Departure; I was never asked how my stay was, if they could do something more, etc. Not once. I did get apology after apology about the room, the service etc., when I mentioned anything. But apologies, by the end of the week, were pretty hollow. I heard rumors that this Marriott is about to undergo a significant facelift. I sure hope so. Please please change ALL the beds! I felt tortured by the end of the week. Even with this upgrade, I can't say I would investigate staying here again. read more