This is our second time staying in this hotel, which is located in a nice shopping area with a lot…read moreof shops, restaurants and a grocery store. Parking at the front was usually full but they do have parking on the side of the hotel which was plentiful with a nearby entrance to the parking which is locked between 11pm-6am and requires a room key to open. We stayed on the 3rd floor and the room was quiet, only heard at times people walking and taking in the hallway. The bathroom and room was clean, walk in shower had good water pressure. The room itself is comfortable, but we did have difficulty fully closing the blackout curtains (we used a hanger with the clamps to keep it closed for privacy at night). The bed is ok, spring mattress with pillow top cover. The room also had a mini fridge, microwave, and safety deposit box. When you check in you also get a $10 coupon to use for grubhub to order from local restaurants. Breakfast is free and standard for typical Hampton Inn's.

This place needs to double check their cleaning standards. I was upgraded to the…read morepresidential/executive suite but it wasn't cleaned very well. The front desk staff was warm and welcoming and even checked on us throughout the trip. Unfortunately the room wasn't in great condition as it had black mold in the bathroom, the beds were very stiff and the blackout blinds were missing a hook and wouldn't allow the curtains to fully close.

Stayed here just for an overnight stop. Full size…read morerefrigerator, dishwasher, microwave, kitchen sink; supplied with plates, cups, utensils, etc., hand dishwashing liquid, sponge and paper towel also. Can pull a curtain to separate the couch area from bed area. Lots of storage. Can expand desk area with a pullout table. Stand up shower which I prefer. Stay includes hot breakfast. Seemed like it was better to eat later bec the meat options and eggs were dry earlier. Noted staff keeping place well-maintained. Near N Main St. which has stores and restaurants, and universities like University of Notre Dame, etc

Clean. Nice gym. Nice laundry facility:…read more Request to be far far away from the elevator at this location. It has a very loud sing song Audible alert every time the elevator gets to your floor and the door opens. You will not get to sleep at this location if you are anywhere near the elevator if you have the ability to hear. Not really sure why a hotel would do this. Window shade was also broken in my room

I had a really nice stay at Aloft South Bend. The hotel has a modern, upbeat vibe and the rooms…read morewere clean, & comfortable. The location is also a huge plus--super convenient for getting around South Bend. The staff was friendly and helpful throughout my stay, which always makes a difference. Check-in was smooth, and any questions I had were handled quickly. The only reason I'm giving 4 stars instead of 5 is that there were a few small things that could be improved (nothing major, just little details that would make the experience perfect)... concession & food options & prices. Overall, though, it was a great stay and I would definitely come back!

I stayed here for 1 night during the week for work/ before flying out the next day. I booked the 1…read moreKing Bed, Corner, Ultra Savvy Suite. Room - 9/10 large, modern, clean, no issues with temperature, had a small mini refrigerator but no microwave, decent view Bed - 9/10 very comfortable, good pillows Bathroom - 9/10 large counter, decent lighting Shower - 8/10 hot water, good water pressure Entertainment - 10/10 - tvs have Netflix Parking - 10/10 it happened to be free the night I stayed here. Parking garage is inside the hotel and has elevators that go directly to the room floors which was convenient. Location - 10/10 downtown, close to restaurants, close to airport. Gym - 8/10 decent size for a hotel, cardio equipment, free weights Food - NA - breakfast not included and I did not order anything from the small onsite kitchen. Pool - NA - I did not use.

AVOID this "hotel" at all costs! Unless you enjoy a dirty room and a cold shower, that is! Here are…read moresome of the issues encountered: 1) Advertised a pool but was not actually functional, with no sign of anyone coming to repair 2) Crumbs in the pullout mattress 3) mouse poop on the floor 4) very small/tight space for the amount paid 5) Beds rock hard...the list goes on. Front desk staff is friendly but not actually willing to do much about all of the above, other than saying "run the water a long time and see if that helps". Go elsewhere! Not up to the standard of other Marriott hotels we have experienced, not even close!

Pretty substandard hotel for category. Bones are older and not well cared for. Rooms are quite…read moregrungy and not thoroughly clean. Pool area didn't appear to be cleaned in quite some time. Breakfast acceptable. Plenty of free parking. I'd probably look elsewhere for lodging in area.

Travis is the man!…read more We came here for a hockey tournament over the MLK weekend. The first game wasn't until 1pm on a Saturday and with check-in being 3pm, we didn't think we'd be able to sneak in at 10am. Lo and behold, we were pleasantly surprised with Travis and his manager's decision to graciously allow us to check in early. After an almost 3-hour car ride, it was nice to get an hour to lay down and take a break from the car. The hotel room was clean and thankfully void of any smells, especially smoke related. It was a little tight for any more than two grown men, but we did have to get a king room so other larger hockey families could take the double beds. The bathroom had a glass partition versus a curtain, something I look for in a proper hotel. The lobby was modern with a lot of seating and places to enjoy the complementary breakfast. The staffing all around was friendly and helpful, with pleasant greetings and smiles. Overall, a decent value for the price. Decent facilities and the perfect location for a hockey tourney. We'd come back again!

Clean, quiet, and comfortable. Really great staff in every department. The breakfast was very good…read more The staff was nice and helped me to figure out the time of day because I had two phones. They both normally show the same time, but on this day one phone was an hour slower than the other. The staff was there to the rescue to provide the correct time.

This is an old hotel. It looks like it's been run through a few times. I was very skeptical when we…read morepulled in. I am a Bonvoy member and stay at Marriott's throughout the country. This one is not typical of a Fairfield. We were staying 1 night on this trip. Parking lot is suspect. Inside looked a bit better. The breakfast area is ok. The chairs are old and worn. I did not eat the next morning. The elevator is pretty dirty and smells. My room was ok. It was clean. That's I guess the best I could hope. No USB-C or A plugs in room at all. Annoying. I could plug in my laptop and connect to the internet. However, it wouldn't let my iPhone connect. What's with that!? I thought I was without a hair dryer but it was in the closet upper shelf toward the back. I couldn't see it. But then found it. TV was small but adequate. Not many channel options. It is close to some decent food choices. The hotel is old and run down. I do have to say the staff was nice and it was clean. Except the elevator. But I'll pass.

Beware this hotel! They do not honor online reservations and will cancel them with no communication…read moreor warning. This is a very dirty and run down hotel. Other reviews cover it but there are issues with cleanliness, mold, air quality, the beds, visible disrepair on exterior building. The breakfast food was really low quality. The staff we met were helpful and nice, and resolved a serious mistake on the part of the hotel's general manager (who was absent when we checked in and unresponsive to calls earlier in the day). Marriott should seriously consider closing this hotel until they can renovate or find new management and then do serious changes to the hotel's cleanliness. Stay here only if you can't find another place for a reasonable price.

Love this place from the minute you check in to check out. Everyone here is super friendly and the…read morehotel is spotless. They have a nice coffee shop in open lobby area, as well as a bar. Breakfast is fairly standard, but nothing spectacular. Large parking lot out front. Would definitely stay here whenever visiting south bend and Notre Dame

They have really let the place go. Our room showed lot's of wear and tear, the ceiling had plaster…read morecrumbling away, the door and mirror in the bathroom had water damage, the shower door had severe hard water spots and the bracket in the very small closet was bent and falling off. The carpet and bedding were perfect and the breakfast was delightful. More care needs to be given to the upkeep of the rooms.

We were here for a softball tournament and fortunately only staying 2 nights. I don't believe we…read morehad a choice of hotels - pay to play/stay - so we actually were upcharged the price so the tournament was making money off us at every opportunity. Anyways, check in was easy and before the posted time. YAY - star for that. We were on the first floor and our room was COLD - which was a sign at least the A/C worked. We've stayed at places that it did not. Star for that. Also, linens were clean and beds were comfortable. Star for that. I shower at night - so that first night, I got in the shower and quickly found out it was broken. While water came out the shower head, it also sprayed EVERYWHERE as the cord had a leak at the connection to the wall. I managed to not get too much water on the bathroom floor, but had a crappy shower as I tried to quickly get clean so I could turn the water off. My hubby showered in the AM and he got water all over the floor. I had to use bath towels to create a dry space for us to walk and use the vanity/toilet. While he was in the bathroom in the AM, I used the public ladie's room across the hall to put on my makeup. The toilet was running NON STOP. So I reported both as we headed out for the day. It was a Saturday and I expected nothing to get fixed - surprisingly, both were fixed when we returned that night. No lost star but no added star. Later that day I went to work out. I had briefly peeked in the fitness center and saw they had dumbbells. I planned to do a strength work out. HOWEVER, when I went in to begin my exercise, I saw the had 1 3 pounder, 1 10 pounder and then the rest were 25, 35, and higher. No strength work out for my. I had to do cardio. So I went to turn on the TV that's hung on the wall - NOTHING. No signal. So it was just me and my thoughts. Which makes for an extra miserable workout. Next let down - went to breakfast. They had a neat coffee machine - but no decaf. And they only had 2 tea options. I then went to look for fruit. I love it when they have cut up fruit - or at least a variety of whole fruit. Again - nothing but small apples. Which I had to go with as I had to eat something. Fortunately, I had packed some bananas and granola - otherwise it would have been an even more disappointing breakfast. Final problem - as we were settling in for the night, a dog started barking - and barking - and barking non-stop. After 20 minutes, I called to the front desk and told them a room very near us had a dog that was constantly barking. The staff did respond as I could hear them knocking a door - but apparently, there was no one in the room - but the dog. As the barking did not stop for a while. We heard the dog again later - but at least it was not while we are sleeping. I have stayed at dog-friendly hotels - but NEVER had I experienced a situation like this. PEOPLE - do better! Don't leave your damn dog unattended in the room in case it does start barking - and won't stop.

The rooms were not very clean. The breakfast items were not appealing, at all. Minimum fare and…read morebread, etc. did not appear to be fresh. The egg product was dry and hardly recognizable. No acknowledgment of BE rewards members and signs posted all over about what is not allowed or covered during stay. Was not an inviting feel especially compared to other BW properties we stayed at during same journey. I do hope that the proprietor makes some improvements.

I've been staying here for 20 years with my family when I come home to visit. Last visit was 2021…read moreand it looks like COVID restrictions have been lifted. We stayed in a one bedroom suite. It was clean and recently renovated. Queen bed in the bedroom with tv. Separate water closet accessible outside of the bedroom. Bathtub is big enough to fit a grown football player. Pool towels provided in room, bar soap, dishwashing soap, 2 dishwasher packets, glasses, plates, silverware. Full-size fridge with ice tray. Any other utensils or cookware can be requested from the front desk. We stayed for one week. Every day I received a personal text which I could reply to with requests. No daily housekeeping HOWEVER all requests were honored at any time including trash pickup. Free laundry room which came in handy with my family situation. Used the fitness center, two treadmills, free weights other machines. Small but worked for what I needed. Bathroom and shower in the fitness center. Two tvs. Super Bowl game was on the humongous tv in the lobby. Breakfast vouchers included for each morning. Buffet style of hot and cold items. Eggs, sausage, fruit, bagels, danish, cereal, coffee, tea, pancakes, hot chocolate. Attending staff very helpful and visible. Shout out to Julia, super friendly and helpful. Unfortunately no hand sanitizer is provided on the buffet or signs encouraging people to use a clean plate each visit. Staff really made us feel at home, really liked the personal touch. Front desk staff are awesome! Tammy has been there for 18 years and she has consistently been amazing. Jamie checked me in late and it was so easy. She continued to be helpful throughout the stay. I'll be excited when they upgrade the rooms with smart tvs but the channel selection is pretty good. Great place to stay with a family. Close to everything! Waffle bar to make your own waffle which is the only thing I felt comfortable with besides individual size yogurt. There is Notre Dame memorabilia everywhere. Very clean. Pics of all the head coaches but it's not updated. Come on Varsity, it just so happens you leave out the black coach? It would be nice to see the pics updated by the next trip. Looking forward to it.

Second time here in the last year. Employees were very efficient and friendly. Our unit was amazing…read morewith comfortable beds and living room furniture. The unit was close to the swimming pool which was nice. The facility is conveniently located to many things to do. It's not a long drive from Columbus but a great place to go for a long weekend or during the week... if you are retired!

Rooms were nice spacious, had breakfast buffet, had adjourning room with son…read more But we both had Shower/tub combo, which could Not or very Difficult time raising lever to have shower. Front desk knows of problem, first day of stay only able trickle from shower second day lever wiuld not operate at all. No Shower!

I've stayed at this Holiday Inn Mishawaka location twice now--once back in November and again just…read morea few days ago. On both occasions, I gave the front desk my IHG Diamond Elite number. Unfortunately, neither stay has ever posted to my IHG account, and I have yet to receive any points or stay credit. I brought this issue up with the front desk before checking out, and I was told it would be corrected. But here we are--same issue, no follow-up, and no resolution. This is not the level of service I expect as a Diamond Elite member, or frankly as a frequent traveler. Loyalty programs are built on trust and follow-through, and this property has fallen short. That said, the hotel itself is clean and the beds are comfortable--what I've come to expect from the Holiday Inn brand. But the lack of attention to loyal guests' accounts is disappointing and makes me question whether future stays at this location are worth it.