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Courtyard by Marriott Macon

3.0 (47 reviews)
Open Open 24 hours

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Andy V.

I stayed here for two nights recently and I definitely have mixed feelings. Check in was a breeze. I got my status points and was given the low-down. The gym is still closed due to COVID. One of the dining options there was closed as well. They did offer breakfast at an additional cost, which I was surprised I didn't get for free due to status, but that's okay. The room seemingly was fine. I liked the set up and the courtyard view. I'm not sure if the pool is / was open or if no one was out there due to the weather. The first issue I had was the toilet. I first noticed it sticking and running non-stop. I thought I fixed it and then eventually it wouldn't fill up with water. By that time I figured might as well not say anything because I'm not switching rooms at this point so I just figured it out as I "went". I saw some gunk, which looked like dried snot on the bathroom wall. I didn't inspect it, believe me. Another thing that bothered me is that this hotel was seemingly empty, yet all of the guests seemed to be housed in the same area. I don't know what this area is doing in terms of social distancing but this wasn't it. I had people all around me. So that was kind of annoying to me to be honest. I was given my late check out which I appreciated and used it almost fully since I was working from there. The interaction I had with the desk staff was always pleasant, but I didn't feel like this place was the cleanest and that really didn't sit well with me.

I hate pests... hard to sleep because even though he's dead I know he's got friends close by.

I really have mixed feelings because the state was not terrible there were just a few minor inconveniences. The worst part of this day was there was a huge cockroach in my room. It was disgusting and while I know it can't hurt me it really grossed me out and made me want to leave. Not to mention, this is my second incident with pests at a Marriott location. I had an ear attack at another location and I just don't understand why pest control is not priority! I think the staff was helpful, but I think we're all just kind of going through things so there was really no above and beyond everyone was just OK, but not unfriendly. I just didn't feel like it was the cleanest place and I felt like they could do a little better and were below the bare minimum. I am willing to consider staying again, but I think I'll try one of the Hilton properties instead.

Brian L.

Be careful and watch your credit cards! I have over 28,000 on trip advisor and left a great review on this place the day after my stay, wish i could change that .... ""Go ahead, spend the extra money, and enjoy that you did. It's got the Marriott name, so if it isn't good, they'll do what they have to in order to make it better. I enjoyed my night, because i chose the best. Downstairs they have food cooked to order, snacks, drinks. Room was superb, very comfy and a good feeling inside. Thick walls made it quiet enough for a good sleep. There are many choices in this "better area" of Macon. There are cheap choices in the bad areas. Go ahead. Spend the extra. You'll be glad you did."" SIX DAYS after my stay, i get a charge for who knows what!! I prepaid through #priceline, but they wanted a CC for expenses. Seems they wanted it to add on charges and hope I didn't see it. Maybe a bonus for an employee??!!?? Apparently it's fixed, but I won't be satisfied until i see it in my account!!! If you're like me, you can mess with a lot of things, but NEVER with my money!!! BE CAREFUL!! Watch your bank statement even a week after staying here! They may try to SNEAK in a charge on you! Funny, the lady who "fixed it", she didn't know why I was charged!! Someone knows. Someone had to do it!!

Jessica R.

BEDBUGS! Yes, that's right. 2/18/16 room 319. Probably don't need to write much of a review here. And not only is it a verified bed bug, there were absolutely ZERO protocols in place on how to handle this, and they made me do all of the leg work. I had to throw away my suitcase and backpack because of larvae, and the risk of bringing it home; costing me over $500. To boot, they needed to call in someone to verify my claim and when I asked if it was indeed a bed bug, she said "yes, and they only found a few more." No one seemed to comprehend that these little critters don't just live in the bed, but also in the carpet, drapes, etc. Nearly a month later, still no reimbursement. I had to request that they comp my stay. They compensated one night out of three and gave me a lousy 10,000 points. I also lost billable time with my client because I needed to jump through hoops to get all of my laundry together and down to them for immediate decon. They call me at 11am to tell me this, and not before I left for the day. At 6:30 pm, when second shift arrived and I inquired about my laundry, they had no idea what I was talking about. At 8:30pm, when I arrived from dinner, my laundry was on my bed, still warm. It was a total cluster and no one had any clear marching orders on how to handle a bed bug situation. My skin literally crawled for a week and the bites were painful and itchy.

Not a well maintained property. This was just the beginning.

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13 years ago

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9 years ago

Great hotel, great staff, Eddie is great and accommodating, he deserves a higher position with the company.

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11 years ago

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10 years ago

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10 years ago

Wonderful customer service! Everyone is happy and genuine. Would highly recommend. Very clean as well!!

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9 years ago

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Review Highlights - Courtyard by Marriott Macon

Front desk was very pleasant and guy at the bistro was also very accommodating.

Mentioned in 7 reviews

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Hotel Forty Five, Macon, a Tribute Portfolio Hotel - Exterior

Hotel Forty Five, Macon, a Tribute Portfolio Hotel

(28 reviews)

Our stay at Hotel 45 in Macon was truly a standout experience. The rooms were beautiful--very…read moreclean, thoughtfully designed, and full of character with a distinct Roaring 20s flair that gave the entire stay a unique, elevated feel. What really set this experience apart, though, was the people. From the moment we checked in, we felt welcomed. Hevert, the night manager, along with the security team, went above and beyond--sharing insights about the city and the rich history behind the building. That level of engagement makes a difference. We also had brunch at Loom, and it did not disappoint. The food was excellent, and Lucas at the bar crafted cocktails like a true professional--balanced, intentional, and memorable. Our server, Jay, was equally impressive. His demeanor, attentiveness, and genuine warmth made the experience even better. He's the kind of person you remember after you leave.

I spent a lot of time researching where to stay in Macon on the way back from TN. I ended up…read morechoosing Hotel 45, we were pulling a trailer with off roading equipment and the valet said they could park it. Now the actual lot is not fenced or gated, and in the area was quite sketchy. The hotel itself is modified well, the onsite restaurants are chic and the hotel is in a great walking distance to restaurants. The hotel is dog friendly with a $150 fee, which is pretty steep considering there is no actual designated dog area or amenities for them. Not to mention the hotel cost on a random Wednesday night for a double queen was around $300. Most of the restaurants and shops closed around 5 pm. There was no access to vending machines or snacks within a close distance. If you wanted anything it would have to be purchased through the upstairs bar. I will say the staff were welcoming and polite, but upon checking in we were given a room key that already had guests in the room. My son was the first to open the door and I can't imagine if he had walked into a room of a person getting changed..... so big mistake there. The rooms are nicely updated, I love SMEG appliances but our mini fridge was loud when the motor kicked in. It's no 4 seasons but probably the classiest establishment in Macon, GA.

Hilton Garden Inn Macon / Mercer University

Hilton Garden Inn Macon / Mercer University

(50 reviews)

$$

This is a review of their restaurant, lobby area, and quality of staff service. It does deserve 5…read morestars. First the staff is very friendly and accommodating even if you're just stopping by as a Hilton member and taking a break in their beautifully renovated lobby. The lobby is brighter and more airy with very comfortable new furniture. Restaurant is top notch for a hotel restaurant. It serves only breakfast and dinner. Great value breakfast with made to order offering plus the buffet. The buffet is well worth the price. Their burger at dinner is the best plus they have good wings and fries. The burger is better than the other restaurants in the area with better fries too!

I've stayed at this Hilton Garden Inn a couple of times and overall, it's been a decent experience…read morewith both positives and some areas that really need improvement. On the plus side, the staff has always been friendly and helpful. Rooms have been clean, and the beds comfortable. I appreciated that the A/C worked well, and the common areas like the restaurant were clean and up-to-date. Breakfast was fine -- they offer both a buffet and cooked-to-order options. It wasn't extraordinary, but it was good and did the job. I didn't use the pool, but it looked well-kept. My main complaint is with the bathrooms. On my last stay, it was clear that there was mold that had been painted over. I could actually smell the paint and see the mold starting to come through again. On top of that, the bathroom fan didn't work, which only makes the problem worse. While housekeeping does a good job with day-to-day cleanliness, the bathrooms really need a full renovation instead of temporary cover-ups. If those issues were addressed, this would be a solid and reliable hotel stay. Until then, I'd say it's "okay" but not up to the standard I expect from Hilton.

Macon Marriott City Center

Macon Marriott City Center

(98 reviews)

$$

Front desk clerk was very nice. Room was pretty clean bathroom door was falling apart due to water…read moreintrusion from shower. Really should be replaced at over 100$ Per night I'd like the door to not be rotten

Decent hotel with a few challenges. Pool was green and pump did not appear to be running. Saw white…read morespecs of something floating on top of the water. I didn't dare go in. I was a bit bummed. Room was nice, but did smell intermittently, which I believe came from the construction going on nearby/outside. Now for the pluses. Front desk staff were super nice and helpful. Concierge lounge was up and running. Loved the regular sized bottles of water. Staff there did a great job--cleaned tables and wiped them down. Location was convenient to a variety of places to eat near by. In general, I try to stay at places that don't charge for parking. You are already paying to stay there, so glad there was not any additional parking costs. Nice sized lot so it was awesome I didn't have to drive around and around looking for a spot to park. Did I say the staff was super nice? Well I am saying it again since it was refreshing to have folks who really seemed to do what they could to ensure you had a nice stay.. Room was clean. Towels were my favorite absorbent ones. Water pressure and temperature were on target. Nice long counter in the bathroom. Larger fridge in the room. Bed and sheets were comfy and inviting. Lots of outlets for charging your devices. Definitely more pluses than challenges!

Best Western Riverside Inn - Lobby

Best Western Riverside Inn

(38 reviews)

$

This hotel is so reasonably priced that we were almost afraid to even try it. But because it's a…read moreBest Western we decided to give it a try because we stay at best westerns a lot. This is a beautiful hotel. The rooms are clean and comfortable, and the staff was amazingly kind and friendly. If it was warmer right now. We would've enjoyed that pool area back there that has been so well taken care of. The breakfast was amazing. So much variety so well stocked, and the woman that took care of that whole area was great. The rooms were comfortable. The beds were amazing. The water pressure was really really good. Even the towels were thick and nice. 4 pillows on each bed!!!! Yes!!!!There wasn't a thing that I would change about this experience except for may be the weather. If you're looking for a clean and safe and reasonably priced for an amazing value, this is the place to go. Well done.

We are beyond frustrated with how we were treated regarding our stay and cancellation. On Tuesday…read moreevening, May 5th, we went directly to the front desk IN PERSON to cancel the final night of our reservation for May 7th. We spoke with Megan, who told us the cancellation had been "released on their end" and specifically instructed us to contact Hotels.com for the refund because the hotel had already handled their side. Now Hotels.com is claiming the hotel NEVER canceled the reservation, and when we called the hotel back, we were told there are "no notes in the system" and apparently no record of the conversation at all. Trying to resolve this with Hotels.com and the hotel has been a nightmare. Multiple calls, being transferred around, language barriers making communication extremely difficult, endless "so sorry for bad experience" responses, yet absolutely NO actual help or accountability from either side. The hotel says it wasn't canceled, Hotels.com says the hotel never notified them, and meanwhile the customer gets stuck paying for a room they canceled TWO DAYS EARLY in person. Beyond the cancellation issue, the stay itself was not pleasant. The beds were hard as a rock and incredibly uncomfortable. The bathroom was so tiny you could practically touch the door while sitting on the toilet. You had to walk to another building entirely just to get breakfast. To top it off, the toilet clogged during our stay and nobody could even bring a plunger until the next morning. Overall this was an extremely frustrating experience from start to finish, with poor communication, poor customer service, and zero accountability. We absolutely would not stay here again and would strongly recommend others think twice before booking here, especially through Hotels.com.

Courtyard by Marriott Macon - hotels - Updated May 2026

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